NHTSA ID Number: 11008116
Manufacturer Communication Number: B612024
TSB/Document Date: 2024-09-29
Summary
In the event of a voltage drop, comfort functions of the BMW interaction bar may fail and not respond.
9/27/24, 9:15 AM
61 20 24_DELIVERY STOP: INTERACTION BAR
SIB 61 20 24
DELIVERY STOP: INTERACTION BAR
2024-09-25
This Service Information Bulletin (Revision 1) replaces SI B61 20 24 dated August 2024.
What’s New:
Model description simplified
Situation updated
Cause updated
Correction updated
Procedure updated
Parts Information updated
Claim Information updated
☐
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
G70
Model Description
7 Series Sedan
Production Date
November 10, 2022 – March 28, 2023
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected
vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW
AG has issued a Delivery Stop (effective August 12, 2024) on certain Model Year 2023 BMW vehicles
that were produced between November 10, 2022, and March 28, 2023.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
In the event of a voltage drop, comfort functions of the BMW interaction bar may fail and not respond.
CAUSE
Software error in the BMW interaction bar.
This can lead to a failure of the air vent
functions on the passenger side of the bar
(circled).
CORRECTION
Copyright ©2024 BMW of North America, Inc.
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61 20 24_DELIVERY STOP: INTERACTION BAR
Replace the BMW interaction bar.
PROCEDURE
Replace the BMW interaction bar following the repair instructions listed in ISTA/AIR 61 31 147.
PARTS INFORMATION
Only use and invoice the applicable part number listed below.
Part Number
61 31 5 B34 0B3
61 31 5 B48 ED8
61 31 5 B34 0B4
Description
Touch control box, instrument panel (BASIC)
OR
Touch control box, instrument panel (BASIC)
Touch control box, instrument panel (Option 03CD)
Quantity
1
1
1
CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package
information below, and the part number above that applies.
Repair Code:
0061780800
---
Below are the special flat rate labor operation code choices for this action.
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg
Labor Operation
Description (Plusposition work)
Labor Allowance
#1
00 77 527
Replacing the BMW Interaction Bar
10 FRU
00 77 528
Additional work/addressing bar, if
necessary
4 FRU
And:
When applicable
Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit).
Work Pkg
Labor Operation
Description (Main work)
Labor Allowance
#2
00 77 020
Replacing the BMW Interaction Bar
11 FRU,
12 FRU (BEV/PHEV)
00 77 528
Additional work/addressing bar, if
necessary
4 FRU
And:
When applicable
Only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the technician’s RO notes and in the claim
comments (For example: B61 20 24 WP 1), unless otherwise required by State law.
When applicable, explain the additional work that was performed.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
Copyright
©2024 BMW of North America, Inc.
under the Repair Code noted above
as follows:
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Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Copyright ©2024 BMW of North America, Inc.
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Copyright ©2024 BMW of North America, Inc.
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TSB/Document ID: B612024
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-25
MFR Internal Campaign ID/Software Version: 0061780800
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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