NHTSA ID Number: 11007874
Manufacturer Communication Number: NTB22-080
TSB/Document Date: 2024-09-18
Summary
CAMPAIGN BULLETIN Hydraulic Brake Booster Voluntary Safety Recall Campaign Reference: R22A6 Date: September 18, 2024 Attention: Dealer Principal, Sales, Service & Parts Managers SAFETY RECALL CAMPAIGN ID: R22A6 | REVISION 3 ***** Campaign Summary ***** Nissan
is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017-2019 Nissan Rogue Hybrid vehicles to address a hydraulic brake booster concern. Frequent braking in a short period of time, combined with high engine room temperatures can lead to the failure of the hydraulic brake booster motor. If this condition occurs, the customer may observe the illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress. Dealers will replace the hydraulic brake booster power supply unit. IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.): REVISION 3 Please discard earlier versions of this bulletin. The announcement from November 7, 2023 has been revised to include the following: • Nissan is requesting that dealers return excess inventory of parts that apply to this campaign if they are not needed. The parts return request has been updated to include part number 47212-4CE0A and has been added to the table under the “Service Parts Return” section of this dealer announcement. • Follow the instructions under the “Service Parts Return” section of this dealer announcement for information on how to return excess inventory of these parts: Nissan is requesting dealers to check their parts inventories for any of the part numbers listed in the table below under the “Service Parts Return” section. If any of these parts are found in your inventory and they will not be needed, please return to your facing PDC per the instructions below. These returns will not affect the dealer’s obsolescence accrual. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2017-2019 Rogue Hybrid (T32H) 5,903 NA July 29, 2022 YES
CAMPAIGN
BULLETIN
SAFETY RECALL
Hydraulic Brake Booster
Voluntary Safety Recall Campaign
Reference: R22A6
Date: September 18, 2024
Attention: Dealer Principal, Sales, Service & Parts Managers
IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their
inventory covered by this notification until the campaign’s remedy action is performed.):
REVISION 3
Please discard earlier versions of this bulletin.
The announcement from November 7, 2023 has been revised to include the following:
• Nissan is requesting that dealers return excess inventory of parts that apply to this campaign if
they are not needed.
The parts return request has been updated to include part number 47212-4CE0A and
has been added to the table under the “Service Parts Return” section of this dealer
announcement.
• Follow the instructions under the “Service Parts Return” section of this dealer announcement for
information on how to return excess inventory of these parts:
Nissan is requesting dealers to check their parts inventories for any of the part numbers
listed in the table below under the “Service Parts Return” section.
If any of these parts are found in your inventory and they will not be needed, please return
to your facing PDC per the instructions below.
These returns will not affect the dealer’s obsolescence accrual.
Affected
Models/Years:
2017-2019 Rogue Hybrid (T32H)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
5,903
NA
July 29, 2022
YES
***** Campaign Summary *****
Nissan is committed to the safety and security of our customers and their passengers. Nissan has
notified the National Highway Traffic Safety Administration (NHTSA) that it is recalling certain MY2017-2019
Nissan Rogue Hybrid vehicles to address a hydraulic brake booster concern.
Frequent braking in a short period of time, combined with high engine room temperatures can lead to the
failure of the hydraulic brake booster motor. If this condition occurs, the customer may observe the
illumination of the brake warning light (with buzzer) and the brake pedal will be hard to depress.
Dealers will replace the hydraulic brake booster power supply unit.
CAMPAIGN ID: R22A6 | REVISION 3
***** What Dealers Should Do****
1.
Verify if vehicles are affected by this Voluntary Safety Recall using Service Comm or DBS National
Service history – Open Campaign I.D. R22A6.
2.
Dealers must not sell, lease, trade, rent, or loan any vehicles in dealer inventory affected by this
recall campaign until after the vehicle has been repaired.
3.
Dealers should use NTB22-080 to remedy any vehicles subject to this campaign.
4.
Once remedied, dealers should submit the claim, using the claims coding provided, and release
the vehicle.
***** Release Schedule *****
Parts
Parts are on restriction and may be ordered via DBS.
Part Number
Description
Quantity
47210-4BC8A
BOOSTER ASSY – BRAKE-HYD
1
D7212-4CE0A
KIT – GSK PIN
1
46210-4BC0C
HOSE KIT – BRAKE
1
999MP-A4100P
SUPER HEAVY DUTY BRAKE FLUID DOT 3
Maintenance
Advantage
NOTE: Parts replaced under this activity may be collected through the Nissan Part
Return Program. If a Part Return Required Notification is received by the dealer, it is
important for dealers to return parts applicable specifically to the VIN and repair
order identified.
Special Tools
•
Brake Booster Holding Bracket NI-53365
Repair
•
NTB22-080
Owner
Notification
Nissan will begin sending invitation to repair notifications to owners of potentially
affected MY17-19 Rogue Hybrid vehicles in October 2022, via US Mail.
*****Service Parts Return*****
Nissan North America is requesting that Dealers return the parts listed in the table below, if not needed,
using the following instructions. These returns will not affect the dealer’s obsolescence accrual.
Page 2 of 5
1.
Create an I-Code RFC, an invoice# is not necessary
2.
Be sure to use these specific comments: “PLEASE ACCEPT THIS RETURN AS PART OF THE NNA
REQUIRED PART RETURN ACTION”.
3.
Upon RFC acceptance notification, send parts back to your facing PDC
CAMPAIGN ID: R22A6 | REVISION 3
If you have any questions, please email: NNAUSPartsOperations@nissan-usa.com
Part Number
Description
47210-4BC8A
BOOSTER ASSY – BRAKE-HYD
D7212-4CE0A
KIT – GSK PIN
46210-4BC0C
HOSE KIT – BRAKE
47212-4CE0A
KIT – GSK PIN
Applied Model
Rogue
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History - Open Campaigns
using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of
this voluntary safety recall campaign, which for any reason, enters the service department. This includes
vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this voluntary safety recall campaign was part of a dealer trade, the letter
associated with that VIN should be forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Page 3 of 5
Q.
Is this a safety recall?
A.
Yes.
Q.
Is this a Stop Sale?
A.
Yes.
Q.
What is the reason for the voluntary safety recall?
A.
Frequent braking in a short period of time, combined with high engine room temperatures can
lead to the failure of the hydraulic brake booster motor.
Q.
What is the possible effect of the condition?
A.
Q.
Customer may observe the illumination of the brake warning light (with buzzer) and the brake
pedal will be hard to depress.
What will be the corrective action for this voluntary safety recall campaign?
A.
Dealers will replace the hydraulic brake booster supply unit.
CAMPAIGN ID: R22A6 | REVISION 3
Q.
How long will the corrective action take?
A.
This free service could take up to three and a half (3.5) hours to complete but your Nissan dealer
may require your vehicle for a longer period of time based upon their work schedule.
Q.
When will vehicle owners be notified?
A.
Nissan will begin sending invitation to repair notifications to owners of potentially affected MY17-19
Rogue Hybrid vehicles in October 2022, via US Mail.
Q.
Are parts readily available?
A.
Yes. Parts are on restriction and may be ordered via DBS.
Q.
Can the customer identify this issue?
A.
If the customer observes the illumination of the brake warning light (with buzzer) and the brake
pedal becomes hard to depress, Nissan recommends parking the vehicle and contacting Nissan
Roadside Assistance to have the vehicle towed to an authorized Nissan dealer as soon as
possible.
Q.
Can affected customers continue to drive their vehicle?
A.
If the customer observes the illumination of the brake warning light (with buzzer) and the brake
pedal becomes hard to depress, please contact your local Nissan dealer for immediate service
and instructions on how to transport your vehicle to the dealership.
Q.
Is there any charge for this service?
A.
No, the remedy will be performed for the customer free of charge for parts and labor.
Q.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
A.
Please consult your dealer for alternate transportation availability while your vehicle is being
serviced. Rental is available upon customer request, if vehicle is experiencing the applicable
condition of this campaign.
EXPENSE CODE
502
Page 4 of 5
DESCRIPTION
Rental Expense
AMOUNT
$156 (Max)
CAMPAIGN ID: R22A6 | REVISION 3
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is
required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information
regarding application of rental reimbursement.
Q.
Is towing covered for vehicles outside of warranty that are no longer eligible for Nissan
Roadside Assistance?
A.
Yes, the campaign will cover the towing costs for affected vehicles that are no longer eligible for
Roadside Assistance (out of warranty) and are experiencing the applicable condition of this
campaign.
EXPENSE CODE
DESCRIPTION
AMOUNT
$200
(Max)
501
Towing
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is
required.
Q.
Will I have to take my vehicle back to the selling dealer to have the service performed?
A.
No, any authorized Nissan dealer is able to perform the recall campaign.
Q.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A.
The remedy will fully correct this condition. As the condition will be corrected, there is no basis for
repurchasing or replacing your vehicle.
Q.
What model year vehicles are involved?
A.
Certain Model Year 2017-2019 Nissan Rogue Hybrid vehicles manufactured from August 3, 2016 to
February 19, 2019.
Q.
Are you experiencing this condition on any other Nissan (or INFINITI) models?
A.
No.
Revision History:
Date
Page 5 of 5
Announcement
Purpose
July 29, 2022
Voluntary Safety Recall Campaign
New Campaign Announcement
October 7, 2022
REVISION 1
Remedy and parts available
November 7, 2023
REVISION 2
Parts return request
September 18, 2024
REVISION 3
Parts return request updated
CAMPAIGN ID: R22A6 | REVISION 3
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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TSB/Document ID: NTB22-080
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-18
MFR Internal Campaign ID/Software Version: R22A6
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SERVICE BRAKES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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