SEE ELSA

Front seat remove+reinstall

0150 00 99

10

Perform bus sleep

2706 89 50

SEE ELSA

Battery charge

0150 00 60

Time stated on
diagnostic protocol

GFF/Guided functions
(GFF Operations)

PARTS

Criteria I.D.

Quantity

Part Number

Description

1.00

SEE ETKA

INTERFACE*

X5

LABOR
Labor Op

Time Units

Description

9035 19 50

SEE ELSA

Data bus control module replace

7201 19 05

SEE ELSA

Front seat remove+reinstall

0150 00 99

10

Perform bus sleep

2706 89 50

SEE ELSA

Battery charge

0150 00 60

Time stated on
diagnostic protocol

GFF/Guided functions
(GFF Operations)

PARTS
Quantity

Part Number

Description

1.00

SEE ETKA

INTERFACE*

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 8 of 18

Customer Letter Example (USA)

This notice applies to your vehicle: ,
Subject: Service Action 90X4 – Gateway Control Module
Dear Audi Owner,
As part of Audi’s ongoing commitment to customer satisfaction, we are informing you of our decision to conduct a service
action on certain 2023-2024 model year Audi vehicles. Our records show that you are the owner of a vehicle affected by
this action.
About this Service Action:
Audi will replace the gateway control module in your vehicle. This work will take up to three hours to complete and will
be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation
of the work, as well as to accommodate their daily workshop schedule.
What should you do?
Please contact your authorized Audi dealer as soon as possible to schedule this work. For your convenience, you can
also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this work.
Additional Information
•

This service action will be available for you free of charge only until May 21, 2029. If you wish to have this
service performed after that date, your dealer’s normal costs associated with this repair will apply.

•

If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter
immediately via first-class mail to the lessee within ten (10) days of receipt.

•

If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, if
you have changed your address or sold the vehicle, or if you should have any questions about this
communication, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at
www.audiusa.com.

•

To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the
Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle Identification Number (VIN).

We apologize for any inconvenience this matter may cause.
Sincerely,
Audi Customer Protection

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 9 of 18

Repair Overview

•

Replace gateway control module.

NOTE
•

These repair instructions may differ from the labor operations and labor times listed in ELSA.

•

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

•

This procedure must be read in its entirety prior to performing the repair.

•

Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.

•

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

•

When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 10 of 18

Required Tools

Battery Tester/Charger
capable of minimum 90
Amp continuous supply

Scraper Set
-VAS6845(e-Tron GT only)

Diagnostic Tester
-VAS6150X/6160X(or equivalent)

Pliers
-T40172C(or equivalent,
e-Tron GT only)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 11 of 18

Repair Instruction
Section A - Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.
•

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.

TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•

Confirm the Campaign/Action is open . If the status is closed, no further work is
required.

•

Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•

All Safety Recalls must be completed prior
to completing this campaign.

•

Proceed to Section B.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 12 of 18

Section B – Replace Gateway Control Module
•

Scan the vehicle using GFF.

•

Take note of any pre-existing faults and test
plans that are present prior to replacing the
gateway.
NOTE

Diagnosis and repair of pre-existing conditions are
not covered under the campaign.

NOTE
The replace control module test plan is started
before installing the new gateway. This allows the
data from the old module to be collected and loaded
to the new module when installed.
•

Select DA 0019 .

•

Perform the “0019 - Replace control module
(J533)” test plan under guided
functions.

•

Follow the on-screen prompts.

•

Continue to the next step when prompted by
the test plan to install the new gateway.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 13 of 18

CRITICAL REPAIR STEP

STOP!
Vehicles equipped with a protective cover over the
gateway MUST have a new cover installed during
replacement of the gateway. Failure to do so can
result in future damage to the gateway.
NOTE
Installation of a new cover, if applicable, is
described in the gateway replacement instructions.
•

Replace the gateway per the ELSA repair
manual:
o Repair manual > Electrical System >
Electrical Equipment > 97 Wiring >
Control Modules > Data Bus On Board
Diagnostic Interface J533, Removing
and Installing.

•

Continue with the replacement test plan.

•

Follow all on screen prompts.

•

Ensure rear seat bench grommets are
replaced.
CAUTION

Risk of incorrect installation!
Vehicles equipped with a protective cover over the
gateway must have it installed properly. Failure to
properly install the cover can result in future
damage. Follow the ELSA repair manual steps to
install the cover.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 14 of 18

NOTE
After the gateway replacement test plan has
completed, several test plans will automatically
generate under the test plan tab.
•

Perform only the test plan for “0015 – Basic
setting intertial sensor” at this time.

•

Follow the on screen prompts.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 15 of 18

CRITICAL REPAIR STEP

STOP!
A bus sleep must be performed on the vehicle after
the basic settings for the inertial sensors have been
completed. Failure to complete a bus sleep may
result in inaccurate results and/or malfunctions in
other test plans!
•

Perform a bus sleep on the vehicle:
o Switch off the ignition.
o Remove diagnosis interface from the
vehicle diagnosis connection.
o Remove battery charger from the 12V
battery.
o Close front and rear lid as well as all
doors.
o Lock vehicle.
o Move vehicle key (remote control)
away from the vehicle.
o Wait at least 5 minutes until the
vehicle is in bus silence.
o Then unlock vehicle again.
o Connect and switch on battery
charger.
o Insert diagnosis interface on vehicle
diagnosis connection.
o Switch on the ignition.

•

Exit Diagnosis and select “Yes” to
end the diagnostic session.

•

When prompted to continue Guided Fault
Finding, select “NO” .

•

The GFF exit process will continue and the
fault memory will be erased.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 16 of 18

NOTE
Active/static faults created by
replacement process may remain.
•

the

gateway

When prompted by ODIS if new test plans
should be calculated, select “YES” .

NOTE
Only test plans that have generated due to
replacement of the gateway should be performed.
Performing test plans not in relation to replacement
of the gateway will not be covered under the
campaign.
•

Work through all test plans for faults created
by replacement of the gateway.

•

Pay close attention to all steps outlined in the
test plans and follow them exactly as
described.

•

Exit GFF and send diagnostic protocol online.

Proceed to section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 17 of 18

Section C – Campaign Completion Label
Install Campaign Completion Label
•

Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.

TIP
Item#: AUD4927ENG

Ensure Campaign Completion Label does not cover
any existing label(s).
Proceed to Section D

Section D - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2024 Audi of America, Inc. and Audi Canada. All Rights Reserved.
90X4 Page 18 of 18