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NHTSA ID Number: 11007368

Manufacturer Communication Number: Circular 90X4_REV1

TSB/Document Date: 2024-09-06


Summary

The gateway control module will be replaced at no cost to owners. Updated claiming information


Service Action
Code: 90X4
Subject
Document History

Affected Vehicles

Gateway Control Module

Date

Summary

08/22/2024

Updated claiming information

05/21/2024

Original publication

Country

Beginning
Model
Year

Ending
Model
Year

USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

2024
2024
2024
2024
2024
2024
2023
2024
2024
2023
2024

2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024

USA

2024

2024

USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA

2024
2024
2024
2023
2023
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024

2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024
2024

Vehicle
A4 ALLROAD
A4 SEDAN
A5 CABRIOLET
A5 COUPE
A5 SPORTBACK
A6 ALLROAD
A6 SEDAN
A7
A8
E-TRON GT
E-TRON QUATTRO
E-TRON SPORTBACK
QUATTRO
Q5
Q5 SPORTBACK
Q7
Q8
RS E-TRON GT
RS5 COUPE
RS5 SPORTBACK
RS6 AVANT
RS7
RSQ8
S4 SEDAN
S5 CABRIOLET
S5 COUPE
S5 SPORTBACK
S6 SEDAN
S7
S8
SQ5

Vehicle
Count
82
615
58
20
572
92
303
94
97
62
263
98
2,515
162
820
31
7
13
81
117
83
80
93
53
27
208
4
30
44
293

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2024 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
90X4 Page 1 of 18

USA
USA
USA

2024
2023
2023

2024
2024
2024

SQ5 SPORTBACK
SQ7
SQ8

91
18
46

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

About this Service
Action
Code Visibility

Campaign status must show “open.”

If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

The gateway control module will be replaced at no cost to owners.
On or about May 21, 2024, the campaign code will be applied to affected vehicles.

Owner Notification

Owner notification will take place in May 2024. An owner letter example is included in this
bulletin for your reference.

Campaign Expiration
Date

This campaign expires on May 21, 2029. Work must be performed on or before this date to be
eligible for payment. Keep this expiration date in mind when scheduling customers for this
action. If a customer wishes to have this work performed after the expiration date, your normal
costs associated with this work will apply.

Additional Information

Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.

The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized AudieBay logo dealer. 2024 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
90X4 Page 2 of 18

Parts Information
Part Number

P.O.C. Part Description

Ordering Method
(see description below)

1

SEE ETKA

INTERFACE (Gateway control module)

VIN to Order

4A or 4K

1

4K0-907-578-A

COVER

Free Order

4A. 4K,
8W or F5

Up to 3

5G0-886-373

GROMMET (verify use in ELSA/ETKA)

Free Order

80A-907-577-C

COVER

Free Order

80A-886-373

GROMMET

Free Order

Criteria

Quantity

ALL

FY

1
Up to 4

Parts Control Type:
VIN to Order

If parts are needed to support a vehicle repair:
• US Dealers - use AVA

Parts Control Type:
Free Order

Parts will be managed by Free Order.

Initial Allocation:
NO

There will be no parts allocation.

NOTE
Your dealer’s Estimated Remaining Repairs by campaign can be found in Parts on Command.
Click on “View Campaign List” and review the Estimated Remaining Repairs column.
NOTE
Campaign parts should always be ordered as per the parts information in this circular. The ordering system will
supersede the part, if applicable.

The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized AudieBay logo dealer. 2024 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
90X4 Page 3 of 18

Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through AudieBay logo Warranty Online under the Campaigns/Update option.
Service Number

90X4

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark INTERFACE* as causal part
Do not claim wash/loaner under this action
8W

LABOR
Labor Op

Time Units

Description

9035 55 00

SEE ELSA

Data bus control module replace

0150 00 99

10

Perform bus sleep

2706 89 50

SEE ELSA

Battery charge

0150 00 60

Time stated on
diagnostic protocol

GFF/Guided functions
(GFF Operations)

PARTS
Quantity

Part Number

Description

1.00

SEE ETKA

INTERFACE*

Up to 2.00

5G0886373

GROMMET

Continued on next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2024 AudieBay logo of America, Inc. and AudieBay logo Canada. All Rights Reserved.
90X4 Page 4 of 18

Criteria I.D.

F5

LABOR
Labor Op

Time Units

Description

9035 55 00

SEE ELSA

Data bus control module replace

0150 00 99

10

Perform bus sleep

2706 89 50

SEE ELSA

Battery charge

0150 00 60

Time stated on
diagnostic protocol

GFF/Guided functions

123

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TSB/Document ID: Circular 90X4_REV1

Replacement Service Bulletin Number:

MFR Communication Date: 2024-08-22

MFR Internal Campaign ID/Software Version: 90X4

Communication Type: Service Campaign

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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