NHTSA ID Number: 11007001
Manufacturer Communication Number: NTB23-081C
TSB/Document Date: 2024-09-04
Summary
VOLUNTARY SAFETY RECALL CAMPAIGN 2005-2013 FRONTIER, PATHFINDER, AND XTERRA; DRIVER AIR BAG COVER CAMPAIGN ID #: PC945 and PC948 APPLIED VEHICLES: 2005-2013 Frontier (D40) 2005-2012 Pathfinder (R51) 2005-2013 Xterra (N50) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2005-2012 Pathfinder, and 2005-2013 Frontier and Xterra vehicles to inspect and, if necessary, replace the Driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number PC945 and PC948 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan
strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
Classification:
Reference:
RS23-002C
Date:
NTB23-081C
July 8, 2024
VOLUNTARY SAFETY RECALL CAMPAIGN
2005-2013 FRONTIER, PATHFINDER, AND XTERRA;
DRIVER AIR BAG COVER
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
CAMPAIGN ID #:
APPLIED VEHICLES:
PC945 and PC948
2005-2013 Frontier (D40)
2005-2012 Pathfinder (R51)
2005-2013 Xterra (N50)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan
is conducting this voluntary safety recall campaign on certain specific model year
2005-2012 Pathfinder, and 2005-2013 Frontier and Xterra vehicles to inspect and, if
necessary, replace the Driver Air Bag Cover. This service will be performed at no charge to
the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan
has assigned identification number PC945 and PC948 to this campaign. This
number must appear on all communication and documentation of any nature dealing with
this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS)
National Service History for the campaign status on each vehicle falling within the range of
this voluntary safety recall which for any reason enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners
and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer
inventory which are the subject of a safety recall must be corrected prior to sale.
Failure to do so can result in civil penalties by the National Highway Traffic Safety
Administration. While federal law applies only to new vehicles, Nissan
strongly
encourages dealers to correct any used vehicles in their inventory before they are retailed.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/16
REQUIRED SPECIAL TOOL(S)
New or replacement Essential Tools are available from Tech Mate online:
www.techmatetools.com, or by phone: 1-833-397-3493.
When ordering, keep in mind that the tool part number prefix has changed from “J” to “NI”.
For example, J-52352 is now NI-52352.
Quick Scan Tool (J-52352)
Each dealer has been previously shipped one Quick Scan Tool (J-52352).
Figure 1
2/16
NTB23-081C
SERVICE PROCEDURE
Remove the Driver Air Bag Module Assembly from the Vehicle
To avoid the risk of death or severe personal injury, follow all cautions, warnings, and notes
in the ESM when working on or near a Supplemental Restraint System (SRS), such as an
air bag.
Handle interior trim carefully to avoid damage. Work with clean hands and clean tools to
avoid dirt and stains. Use protective covers as needed.
1.
Write down the radio settings.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
SAT 1
SAT 2
Bass
Treble
Balance
Fade
2.
Turn the ignition OFF.
3.
Disconnect both battery cables, negative cable first.
4.
Wait at least 3 minutes.
5.
Remove the Driver Air Bag Module assembly.
6.
Speed Sen. Vol.
Refer to the ESM: H: RESTRAINTS > SR – SRS Airbag > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
Attach the Quick Scan Tool to a CONSULT PC’s USB port.
3/16
NTB23-081C
7.
Open ASIST on the CONSULT PC.
8.
On the left side of the ASIST main menu, select TECH SUPPORT INFO, and then
select Bulletin Support Items.
TECH SUPPORT INFO
Bulletin Support Items
Figure 2
9.
Select CLICK HERE… next to PC944/PC945/PC946/ PC947/PC948/PC949 –
DRIVER AIR BAG MODULE.
Figure 3
4/16
NTB23-081C
10.
Driver Air Bag
Module’s serial
number barcode
Locate the serial number barcode on
the side of the Driver Air Bag Module,
where shown in Figure 4.
HINT:
If the Driver Air Bag Module has two
(2) different labels, locate the label
that appears similar to the label in
Figure 4.
Figure 4
11.
Enter the Dealer Code, and then using the Quick Scan Tool, scan the bar code above
the Driver Air Bag Module’s serial number.
HINT:
o Make sure the serial number label is clean.
o Hold the Quick Scan Tool about six (6) inches away from the serial number
label.
o Hold down the trigger until the Quick Scan Tool is finished scanning the serial
number label.
o Some serial number labels may not scan quickly.
o If needed, the serial number can be entered manually.
o If the serial number label is missing from the Driver Air Bag Module, enter
“MISSINGLABEL” into the Serial Number box in the ASIST tool.
5/16
NTB23-081C
12.
Once the Serial Number field is populated, verify the serial number entered in the
box matches the serial number on the Driver Air Bag Module, and then select Submit.
If the result is NG (Figure 5), proceed to step 13 on page 7 to remove and replace
the Driver Air Bag Module Cover with the part listed in the ASIST tool.
If the result is OK, check for the presence of the Driver Air Bag Cover emblem
(Figure 6).
o
If the Driver Air Bag Cover Emblem is present, the Driver Air Bag Cover does
not require replacement; skip to step 32 on page 16 to reinstall the Driver Air
Bag Module.
o
If the Driver Air Bag Cover Emblem is NOT present, obtain the information
below and send to: FQA_inspection_support@nissan
-usa.com
Take one clear digital photo of the repair order and the missing Driver Air
Bag Cover Emblem (both in the same photo)
Email Subject Line: Drivers Air Bag Module Cover
Dealer Code
VIN
Campaign ID
Contact Name
Contact Email Address
Contact Phone Number
Driver Air Bag
Cover Emblem
98510-ZXXX
Figure 5
Figure 6
6/16
NTB23-081C
Remove the Driver Air Bag Cover
IMPORTANT: Be careful not to damage the Driver Air Bag Module during Driver Air Bag
Cover removal, as the supply of replacement Driver Air Bag Modules is limited and
replacement requires authorization under this campaign.
13.
Using a pair of suitable side cutters, cut the plastic hoop wall of the Driver Air Bag
Cover diagonally to the bottom of the Driver Air Bag Module housing hook, as shown
in Figure 7.
IMPORTANT: The Driver Air Bag Module housing hooks are fragile. Be careful not to
apply any unnecessary force to the Driver Air Bag Module housing hooks.
Locking tab
Hoop wall
Driver Air Bag
Module housing
hook
Locking tab
Cut line
Driver Air Bag Cover
Figure 7
7/16
NTB23-081C
14.
Using a pair of suitable needle nose pliers, grab and pinch the cut hoop wall plastic
next to the Driver Air Bag Module housing hooks and twist counter-clockwise to
remove the cut plastic from under the Driver Air Bag Module housing hook, as shown
in Figure 8.
Locking tab
Driver Air Bag
Module housing
hook
Figure 8
15.
Perform steps 13 and 14 starting on
page 7 for the other nine (9) Driver Air
Bag Cover locking tabs.
IMPORTANT: Make sure that all cut
plastic material is out of the way of the
Driver Air Bag Module housing hooks.
Cut plastic
Driver Air Bag
Module housing
hook
Figure 9
8/16
NTB23-081C
16.
Place the Driver Air Bag Module
assembly on a clean, flat, cloth
covered surface, and then lift the
Driver Air Bag Cover off the Driver Air
Bag Module.
Driver Air Bag Cover
Driver Air Bag
Module
Figure 10
Inspect the Driver Air Bag Module for Damage
17.
Inspect the emblem inside of the removed Driver Air Bag Cover.
If both emblem post heads and metal clip are present, proceed to step 18 on
page 10.
If any of the emblem post heads or metal clip are missing, inspect the Driver Air
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TSB/Document ID: NTB23-081C
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-08
MFR Internal Campaign ID/Software Version: PC945, PC948
Communication Type: Service Campaign
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
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