NHTSA ID Number: 11007001
Manufacturer Communication Number: NTB23-081C
TSB/Document Date: 2024-09-04
Summary
VOLUNTARY SAFETY RECALL CAMPAIGN 2005-2013 FRONTIER, PATHFINDER, AND XTERRA; DRIVER AIR BAG COVER CAMPAIGN ID #: PC945 and PC948 APPLIED VEHICLES: 2005-2013 Frontier (D40) 2005-2012 Pathfinder (R51) 2005-2013 Xterra (N50) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan
is conducting this voluntary safety recall campaign on certain specific model year 2005-2012 Pathfinder, and 2005-2013 Frontier and Xterra vehicles to inspect and, if necessary, replace the Driver Air Bag Cover. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number PC945 and PC948 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan
strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
Bag Module for the missing parts and remove them before proceeding to step 18
on page 10.
To avoid the risk of death or severe personal injury, ensure that the metal clip or
emblem post heads are not in the Driver Air Bag Module. Loose components can
become projectiles if the Air Bag deploys.
Emblem metal clip
Emblem metal clip
Emblem post heads (2)
Emblem post heads (2)
Figure 11
Figure 12
9/16
NTB23-081C
18.
Inspect the Driver Air Bag Module for any damage to the housing hooks.
If none of the Driver Air Bag Module housing hooks are damaged (Figure 13), the
Driver Air Bag Module does not require replacement. Proceed to step 19.
If any of the Driver Air Bag Module housing hooks are damaged (Figure 14), the
Driver Air Bag Module must be replaced. Skip to step 21 on page 11 for WCC
Authorization (Only Required for Driver Air Bag Module Replacement).
Driver Air Bag
Module housing
hook
Damaged
Air
DamagedDriver
Air Bag
Bag Module
housing
Module
housing
hook
hook
Figure 13
19.
Figure 14
Inspect the cushion tear seams of the Driver Air Bag Module for any damage, objects
or debris.
To avoid the risk of death or severe personal injury, ensure that there are not any
emblem post heads, metal clip, or debris in the Driver Air Bag Module cushion. Loose
components can become projectiles if the Air Bag deploys.
Example of Good Air Bag Module
Normal cushion tear seam
Cushion pack
Figure 15
10/16
NTB23-081C
20.
Inspect the Driver Air Bag Module cushion pack for any damage (snags, cuts,
scrapes) from the disassembly process.
If the Driver Air Bag Module cushion pack and the cushion tear seams do not have
any signs of damage, the Driver Air Bag Module does not require replacement.
Skip to step 22 on page 12.
If the Driver Air Bag Module cushion pack or the cushion tear seams have any
signs of damage, the Driver Air Bag Module must be replaced. Proceed to step 21
below for WCC Authorization (Only Required for Driver Air Bag Module
Replacement).
Driver Air Bag
Module cushion
pack
Figure 16
WCC Authorization (Only Required For Driver Air Bag Module Replacement)
21.
Take a clear digital picture of the Repair Order and the damage to the Driver Air Bag
Module.
IMPORTANT: The Repair Order and the damage to the Driver Air Bag Module MUST
be in the same photo.
HINT: The picture file type must be JPEG, PNG, or PDF.
a. Send the photo to: claims-inspections@nissan
-usa.com
o Include the following information in the title:
Campaign ID#
Dealer Code
VIN
Driver Air Bag Module Serial Number
b. Contact the Nissan
Warranty Call Center (WCC) at 1-800-258-7008, option 7.
c. WCC will need to provide an approval for the Driver Air Bag Module replacement.
o If WCC does NOT approve the replacement of the Driver Air Bag Module,
follow specific instructions provided by WCC.
11/16
NTB23-081C
Install the New Driver Air Bag Cover onto the Driver Air Bag Module
22.
Inspect the new Driver Air Bag Cover and ensure there is no debris inside the Driver
Air Bag Cover.
23.
Place the Driver Air Bag Module assembly on a clean, flat, cloth covered surface, with
the cushion pack facing up and the bar code label located at the 6 o’clock position, as
shown in Figure 17.
Driver Air Bag
Module cushion
pack
Bar code
label
6 o’clock
Figure 17
24.
Place the new Driver Air Bag Cover on the Driver Air Bag Module.
Position the flat (bottom) part of the Driver Air Bag Cover at the 6 o’clock positon
so it is perpendicular with the Driver Air Bag Module bar code label, as shown in
Figure 18.
Driver Air Bag
Cover
Bar code
label
6 o’clock
Figure 18
12/16
NTB23-081C
25.
Ensure the Driver Air Bag Cover locking tabs are aligned with the Driver Air Bag
Module housing hooks, and then compress the Driver Air Bag Cover onto the Driver
Air Bag Module until all ten (10) of the Driver Air Bag Module housing hooks are
engaged in the Driver Air Bag Cover windows (Figure 21).
IMPORTANT:
o If any of the ten (10) locking tabs get stuck against the Driver Air Bag Module
housing hooks and begin to bend when installing the Driver Air Bag Cover, use
a small flat blade screwdriver to move the Driver Air Bag Cover locking tab(s)
away from the Driver Air Bag Module housing hook(s).
o Verify all Driver Air Bag Module housing hooks are correctly seated in each of
the Driver Air Bag Cover windows, before proceeding to step 26.
Driver Air Bag
Cover locking tab
Driver Air Bag
Module housing
hook
Figure 19
26.
Driver
Bag Module
Air
Bag Air
Module
housing
housing
not fully
hook
not hook
fully engaged
engaged
Driver Air Bag Module
housing hook fully engaged
Figure 20
Figure 21
Slowly pull the Driver Air Bag Module and the Driver Air Bag Cover apart to lock all
ten (10) Driver Air Bag Module housing hooks into each Driver Air Bag Cover locking
tab.
13/16
NTB23-081C
27.
Inspect the perimeter of the Driver Air Bag Cover to ensure the Driver Air Bag Module
cushion is not pinched between the Driver Air Bag Cover and the Driver Air Bag
Module.
28.
Inspect all ten (10) Driver Air Bag Cover locking tabs to ensure they are fully engaged
to the Driver Air Bag Module housing hooks, and then mark each one using a suitable
paint pen to acknowledge verification.
Paint mark
Figure 22
29.
Inspect all four (4) horn effort springs to ensure they are fully seated on their posts,
and then mark each of them using a suitable paint pen to acknowledge verification.
Paint mark
Horn effort
springs (4)
Figure 23
14/16
NTB23-081C
30.
Inspect the Driver Air Bag inflator connector pockets for debris, bent pins, or shorting
clip damage.
Driver
Bag
Air
bagAir
inflator
inflator connector
connector
pockets
pockets
Figure 24
31.
Inspect the emblem and the Driver Air Bag Cover surface for scratches or damage.
Figure 25
15/16
NTB23-081C
Install the Driver Air Bag Module Assembly in the Vehicle
32.
Install the Driver Air Bag Module assembly.
Refer to the ESM: H: RESTRAINTS > SR – SRS Airbag > REMOVAL AND
INSTALLATION > DRIVER AIR BAG MODULE > Removal and Installation
PARTS INFORMATION
(1)
DESCRIPTION
PART NUMBER
KIT-SERVICE, AIR BAG COVER, DRIVER
98510-XXXXX (1)
QUANTITY
1
If Needed
Use the part number from the ASIST tool in step 12 on page 6.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”)
ID
DESCRIPTION
Inspect Driver Air Bag Module and
Replace Driver Air Bag Cover
Inspect Driver Air Bag Module
(OK Condition)
Inspect Driver Air Bag Module and
Replace Driver Air Bag Cover
Inspect Driver Air Bag Module
(OK Condition)
PC945
PC948
OP CODE
FRT
PC9450
1.1
PC9451
0.7
PC9480
1.1
PC9481
0.7
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
DESCRIPTION
October 26, 2023
NTB23-081
March 6, 2024
NTB23-081A
June 4, 2024
NTB23-081B
Original bulletin published
Step 10, Step 11, Figure 5, Figure 14, Step 21,
and PARTS INFORMATION revised
Pages 5-6 revised
July 8, 2024
NTB23-081C
Email address updated on page 6
16/16
NTB23-081C
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TSB/Document ID: NTB23-081C
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-08
MFR Internal Campaign ID/Software Version: PC945, PC948
Communication Type: Service Campaign
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
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