NHTSA ID Number: 11006914
Manufacturer Communication Number: 2024.32_0824.pdf
TSB/Document Date: 2024-09-04
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
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• A Wall Connector, which installs in your parking space, is the fastest way to charge your vehicle for daily use.
• A Mobile Connector allows you to plug into most commonly used power outlets. When using the Mobile Connector, attach
the smart adapter (if required) to the Mobile Connector before plugging it in to the power outlet, and then plug in your
vehicle.
• Tesla
also offers adapters that allow you to plug into the most commonly used public charging stations in your region. At a
public charge station, first attach the adapter to the station's charging connector and then plug in your vehicle.
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High Voltage Battery
Information
CybertruckModel SModel X has one of the most sophisticated battery systems in the world. The most important way to
preserve the high voltage Battery
is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is particularly
important if you are not planning to drive CybertruckModel SModel X for several weeks.
NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and recharging
the low voltage battery when necessary.
There is no advantage to waiting until the Battery’s level is low before charging. In fact, the Battery performs best when
charged regularly.
NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement (for
example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses. Dischargerelated expenses are not covered by the warranty or under the Roadside Assistance policy.
The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such as those
at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is decreased when the Battery
is too cold, the Battery’s charge is nearly full, and when the Battery conditions change with usage and age. These changes in
the condition of the Battery are driven by battery physics and may increase the total Supercharging duration by a few minutes
over time. You can minimize the amount of charge time by using Trip Planner (if available in your market region) to warm the
Battery while driving to a Supercharger. See Trip Planner on page 450 for more information.
Battery Care
Never allow the Battery to fully discharge.
Even when CybertruckModel SModel X is not being driven, its Battery discharges very slowly to power the onboard
electronics. The Battery can discharge at a rate of approximately 1% per day, though the discharge rate may vary depending
on environmental factors (such as cold weather), vehicle configuration, and your selected settings on the touchscreen.
Situations can arise in which you must leave CybertruckModel SModel X unplugged for an extended period of time (for
example, at an airport when traveling). In these situations, keep the 1% in mind to ensure that you leave the Battery with a
sufficient charge level. For example, over a two week period (14 days), the Battery may discharge by approximately 14%.
Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete discharge,
CybertruckModel SModel X enters a low-power consumption mode when the displayed charge level drops to approximately
0%. In this mode, the Battery stops supporting the onboard electronics and auxiliary low voltage battery. Once this low-power
consumption mode is active, immediately plug in CybertruckModel SModel X to prevent a jump start and low voltage battery
replacement.
NOTE: If CybertruckModel SModel X is unresponsive and does not unlock, open, or charge, the low voltage battery may be
discharged. In this situation, try jump starting the low voltage battery (see Jump Starting on page 595Jump Starting on page
1066). If the vehicle is still unresponsive, use the mobile app to schedule a service appointment.
Temperature Limits
For better long-term performance, avoid exposing CybertruckModel SModel X to ambient temperatures above 140° F (60° C)
or below -22° F (-30° C) for more than 24 hours at a time.
Energy Saving Feature
CybertruckModel SModel X has an energy-saving feature that reduces the amount of energy being consumed by the displays
when CybertruckModel SModel X is not in use. On newer vehicles, this feature is automated to provide an optimal level of
energy saving. However, on older vehicles, you can control the amount of energy being consumed by the displays by touching
Controls > Display > Energy Saving. For more information on maximizing range and saving energy, see Getting Maximum Range
on page 480.
Submerged Vehicle
As with any vehicle, if your Tesla
has been exposed to flooding, extreme weather events or has otherwise been submerged in
water (especially in salt water), treat it as if it’s been in an accident and contact your insurance company for support. Do not
attempt to operate the vehicle before Tesla
Service has inspected it, but you should tow or move it away from any structures.
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An unintentionally submerged vehicle is different than a vehicle that intentionally enters water while off-roading. In these
situations, use Wade Mode. See Off-Road Driving on page 879 for more information.
NOTE: Damage caused by water is not covered under warranty.
Battery Warnings and Cautions
WARNING: The high voltage system must be serviced only by a trained technician. Under no circumstances should you
open or tamper with the Battery. Do not disassemble, remove or replace high voltage components, cables or
connectors. High voltage cables are typically colored orange for easy identification.
CAUTION: If the Battery’s charge level falls to 0%, you must plug it in. If you leave it unplugged for an extended period,
it may not be possible to charge or use CybertruckModel SModel X without jump starting or replacing the low voltage
battery. Leaving CybertruckModel SModel X unplugged for an extended period can also result in permanent Battery
damage. If you are unable to charge CybertruckModel SModel X after attempting to jump start the low voltage battery,
schedule a service appointment.
CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add fluid. If the
instrument paneltouchscreen warns you that the fluid level is low, use the mobile app to schedule a service appointment.
CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.
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Charging Instructions
Opening the Charge Port
The charge port is located on the left side of CybertruckModel SModel X, behind a door that is part of the rear tail light
assembly. Park CybertruckModel SModel X to ensure that the charge cable easily reaches the charge port.
With CybertruckModel SModel X in Park, press and release the button on the Tesla
charge cable to open the charge port door.
NOTE: If the charge cable is close to the charge port door, you can press the button on the charge cable to open the charge
port door even when Model S is locked or a recognized key is not within range.
You can also open the charge port door using any of these methods:
• On the touchscreen, touch Controls and touch the Charge Port icon (lightning bolt).
• On the touchscreen, navigate to Controls > Charging > Open Charge Port.
• Press the charge port door when CybertruckModel SModel X is unlocked and an authenticated phonea recognized key is
nearby.
• On the key fob, hold down the rear trunk button for 1-2 seconds.
• When the vehicle is locked with an authenticated key in range, you can also press the button on the charge cable to open
the charge port door (see Keys on page 58).
• Use voice commands to open the charge port door (see Voice Commands on page 50). You can also use voice commands
to close the charge port door, and begin or stop charging.
NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of
manufacture, your charge port may be slightly different.
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NOTE: The charge port lights up white when you open the charge port door. If you do not insert a charge cable into the charge
port within a few minutes after opening the charge port door, the charge port door closes. If this happens, use the
touchscreen to open the charge port door again.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to
precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the
charge port latch so the charge cable can be removed or inserted.
CAUTION: Do not try to force the charge port door open.
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Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page 471).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then connect the
station's charging connector to the adapter. The most commonly used adapter(s) for each market region are provided.
Depending on the charging equipment you are using, you may need to start and stop charging using a control on the charging
equipment.
If you are using the Mobile Connector, plug into the power outlet before plugging in CybertruckModel SModel X.
Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins automatically
after CybertruckModel SModel X:
• Engages a latch that holds the connector in place;
• Shifts into Park (if it was in any other drive mode);
• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before charging
begins.
NOTE: Whenever CybertruckModel SModel X is plugged in but not actively charging, it draws energy from the charging
equipment instead of using energy stored in the Battery. For example, if you are sitting in CybertruckModel SModel X and
using the touchscreen while parked and plugged in, CybertruckModel SModel X draws energy from the charging equipment
instead of the Battery.
In some cases when CybertruckModel SModel X is plugged in but using very little energy, however, it may draw it directly from
the Battery. For example, if you leave CybertruckModel SModel X plugged in for several days without using it, it may gradually
draw a small amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the Battery
may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the charge limit even after
being plugged in for a long period. This is normal, and CybertruckModel SModel X will start charging again once it has
discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in CybertruckModel SModel X.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto CybertruckModel SModel X.
Charge Port Light
After you insert a charge cable into CybertruckModel SModel X, wait a few seconds and confirm that the charge port light
begins blinking green and that your vehicle is charging. If the light is amber or red, troubleshoot the issue before you leave to
ensure a successful charging session.
• WHITE (OR LIGHT BLUE): The charge port door is open. CybertruckModel SModel X is ready to charge and the connector is
not inserted, or the charge port latch is unlocked and the connector is ready to be removed.
• BLUE: The charger is connected, but CybertruckModel SModel X is not charging (such as when scheduled charging is
active).
• BLINKING BLUE: CybertruckModel SModel X is communicating with the charger, but has not started charging yet (such as
when your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As CybertruckModel SModel X approaches a full charge, the frequency of the
blinking slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: CybertruckModel SModel X is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the instrument panel or touchscreen for an alert.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.
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1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 471).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The current charging speed that the vehicle is charging.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
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NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Precondition and Charge on page 478).
1. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
2. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Precondition and Charge on page 478).
3. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 471).
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NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
4. Charging rate: The current charging speed that the vehicle is charging.
5. Range gained: Estimated increase in driving distance achieved in the charging session.
6. Charging: The current power of the charger.
During Charging
During charging, the charge port light pulses green, and the instrument paneltouchscreen displays real-time charging status.
The frequency at which the green charge port light pulses slows down as the charge level approaches full. When charging is
complete, the light stops pulsing and is solid green.
NOTE: If CybertruckModel SModel X is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the instrument panel or touchscreen for an alert
describing the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: The thermal system may produce steam under certain conditions for vehicles with heat pumps (to determine if your
vehicle has a heat pump, touch Controls > Software > Additional Vehicle Information). For example, odorless steam can come
from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause for
concern.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan operate as
needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for example,
charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a
message displays on the instrument panel. This is normal and ensures that the Battery stays within an optimum temperature
range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port while
charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and
CybertruckModel SModel X must be unlocked or able to recognize your key before you can disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the touchscreen or mobile app, or by pressing and holding the rear trunk button
on the key fob. If your vehicle is equipped with a motorized charge port, you can also press the button to the left of the
charge port to release the latch.
2. Pull the connector from the charge port. The charge port door automatically closes.
3. Push the charge port door closed.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 50).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
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To disconnect the charge cable when using an adapter at a public charge station:
1. Unlock CybertruckModel SModel X.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the
public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in CybertruckModel SModel X, use
the touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: If CybertruckModel SModel X is equipped with a motorized charge port door, it automatically closes shortly after you
remove the charge cable.
NOTE: The charge port door automatically closes within approximately 10 seconds of removing the connector from the charge
port.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 50).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
CAUTION: Tesla strongly recommends leaving CybertruckModel SModel X plugged in when not in use. This maintains
the Battery at the optimum level of charge.
Charge Settings
Access charge settings by touching Controls > Charging when CybertruckModel SModel X is in Park. You can also touch the
charge icon on the touchscreen to access charge settings.
When charging, you can also touch the charge icon on the touchscreen to access charge settings.
1. Driving distance: Displays the total estimated driving distance available.
2. Set limit: Adjust the charge slider to the level of charging you want. The setting you choose applies to immediate and
scheduled charging sessions.
NOTE: Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch the
Charging icon) for recommended daily and trip charging limits.
NOTE: Tesla recommends limiting the Battery's full charge level to below 90% for Daily use and charging to 100% only if
needed for a long Trip.
NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in the
battery is not available because the battery is cold. This is normal and no reason for concern. When the battery warms up,
the blue portion no longer displays.
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Slide the charge limit past the daily recommended charge limit for a pop-up option to temporarily charge above the daily
recommended limit for one-time only. This is helpful for long trips and, if selected, resets back to the previous charge limit.
You can further adjust charge settings:
• Charge current at this location: The current automatically sets to the maximum current available from the attached charge
cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the current (for example, you may
want to reduce the current if you are concerned about overloading a domestic wiring circuit shared by other equipment). It
is not possible to set the charging current to a level that exceeds the maximum available from the attached charge cable.
When you change the current, CybertruckModel SModel X remembers the location. If you charge at the same location, you
do not need to change it again.
When charging using the Mobile Connector with domestic outlets, your vehicle may automatically select a default charge
current. Override this default current to a higher setting by customizing Charge Current at this location or through the
mobile app.
NOTE: If CybertruckModel SModel X is charging and detects unexpected fluctuations in input power, the charging current
is automatically reduced by 25%. For example, a 40 amp current is reduced to 30 amps. This automatic current reduction
increases robustness and safety in situations when an external problem exists (for example, a home wiring system,
receptacle, adapter or cord is unable to meet its rated current capacity). As a precaution, when
CybertruckModel SModel X automatically reduces current, it saves the reduced current at the charging location. Although
you can manually increase it, Tesla recommends charging at the lower current until the underlying problem is resolved and
the charging location can provide consistent power.
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or Unlock Charge
Port to open the charge port door or to unlock the charge cable from the charge port. Use Stop Charging when you are
finished charging.
• Schedule: Displays the precondition and charging schedule. You can create a precondition or charge schedule for your
saved home and work locations, or your current location (see Scheduled Precondition and Charge on page 478).
• Charge on Solar at this location: If available in your region, setup your vehicle with your Tesla Powerwall to charge from
excess solar production, using the Tesla mobile app. When your vehicle is plugged in at home and Charge on Solar is
enabled, your vehicle charges up to the minimum charge limit from any source and then continues charging on only excess
solar power up to the maximum charge limit. If a scheduled charge or precondition is configured, your vehicle uses any
excess solar and waits until the designated time to charge from any source to the minimum charge limit. System
requirements: Vehicle software 2023.26 or higher, Powerwall software 23.12.10 or higher and Tesla mobile app 4.22.5 or
higher. System requirements outside of North America: Vehicle software 2023.32 or higher, Powerwall software 23.12.10 or
higher and Tesla mobile app 4.30.5 or higher.
• Supercharging: Displays Supercharger usage fees, the location, the time that charging started, and a cost estimate for the
session (see Supercharger Fees on page 472).
NOTE: To reduce congestion at high-usage Supercharger sites, you may be limited to a maximum charge of 80% when not
using Trip Planner (if available in your market region). See Trip Planner on page 450).
Supercharger Fees
When charging at a Tesla Supercharger
, information about the charging session displays at the bottom of the charging screen.
This includes the location, the time that charging started, and a cost estimate for the session. When you stop Supercharging,
the estimated cost of the session displays until a new Supercharging session begins. If free charging is applicable, the
estimated cost displays as zero.
NOTE: Estimated cost may not reflect the final cost of the Supercharging session. Final pricing for Supercharging sessions can
be found in your Tesla account.
You are subject to additional fees after charging is complete or, at a busy Supercharger location, after your vehicle has
reached the congestion limit. Superchargers are designed for fast charging, and these fees encourage drivers to move their
vehicles when charging is complete. The rate structure for each site, including whether idle or congestion fees apply, can be
found on the site’s popup on the touchscreen (see Charging Locations on page 447) or in the Tesla mobile app.
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• Idle fees apply when half or more of the Superchargers at a site are occupied, and begin accruing when the vehicle reaches
its charge limit. The Tesla mobile app notifies you when charging is almost complete, and again when charging is complete.
Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five minutes of
when charging completed.
• United States only: Congestion fees apply at select Supercharger locations that are often busy. Congestion fees accrue
when the station is at capacity and the vehicle’s battery charge level is above the congestion limit. Fees are waived for the
first five minutes, and then billed until the vehicle is moved.
Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of free credits,
set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your
account.
Third Party Chargers
Depending on market region, vehicle configuration, etc., all Tesla vehicles have a North American Charging Standard (NACS)
charge port, which is a charging system developed by Tesla that is quickly becoming more popular at third party charging
stations. These stations feature an NACS connector and don't require a separate adapter.
While all Tesla vehicles can charge on Tesla stations (such as a Supercharger, Wall Connector, or Mobile Connector), your
vehicle may not have the hardware needed to use some NACS third-party DC fast charging stations. In other words, the
connector may look compatible, but when you plug it into CybertruckModel SModel X, your vehicle does not charge. This is
because CybertruckModel SModel X needs to also support a CCS communication protocol (a commonly used charging
system for some third party chargers) in order to charge at third-party DC fast chargers with NACS connector.
NOTE: An adapter is required to charge at third-party stations with a CCS connector and your vehicle's hardware may need a
retrofit to support CCS communication protocol.
To see if your vehicle can already communicate with CCS, navigate to Controls > Software > Additional Vehicle Information >
CCS and 3rd-party NACS DC Fast Charging Support:
CCS charger:
NACS charger:
• Enabled: CybertruckModel SModel X supports the CCS communication protocol and can charge at any CCS station
(adapter required) and third party NACS station.
• Not enabled: Your vehicle currently does not support the CCS communication protocol for NACS and CCS charging
stations. Use the mobile app to see if you are eligible to schedule a service appointment to enable this through a hardware
retrofit. Availability of this retrofit may vary.
• Not compatible: CybertruckModel SModel X cannot support the CCS communication protocol and cannot charge at third
party NACS or CCS charging stations.
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Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob (if equipped) for 1-2 seconds.
If it still doesn't release, carefully follow these steps:
1. Ensure that CybertruckModel SModel X is not actively charging by displaying the charging screen on the touchscreen. If
necessary, touch Stop Charging.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from the charge
port. Always pull the release cable before attempting to remove the charge cable. Failure to follow these instructions
can result in electric shock and serious injury.
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NOTE: The release cable may be recessed within the opening of the trim.
4. Pull the charge cable from the charge port.
CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual methods.
Continuous use can damage the release cable or charging equipment.
WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage conductors are
exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If
you are uncertain as to how to safely perform this procedure, contact your nearest Service Center.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob for 1-2 seconds. If it still
doesn't release, carefully follow these steps:
1. Ensure that CybertruckModel SModel X is not actively charging by displaying the charging screen on the touchscreen. If
necessary, touch Stop Charging.
2. Open the rear trunk.
3. Open the flap on the left side of the trunk side trim.
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4. Press and hold the charge port's manual release lever (highlighted in red in the image) toward the front of the vehicle to
unlatch the charge cable.
WARNING: Do not touch or attempt to remove the orange high voltage cover. Failure to follow these instructions can
result in electric shock and serious injury.
NOTE: If your vehicle does not have a charge port manual release lever, discontinue this procedure and contact your
nearest Service Center.
NOTE: The orientation of the manual release lever may vary depending on market region.
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5. Pull the charge cable from the charge port.
6. Close the flap on the left side of the trunk side trim.
CAUTION: The release lever is designed for use only in situations where the charge cable cannot be released from the
charge port using the usual methods. Continuous use may result in damage to the release lever or charging equipment.
WARNING: Do not perform this procedure while your vehicle is charging or if any orange high voltage conductors are
exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If
you are uncertain as to how to safely perform this procedure, contact your nearest Service Center.
WARNING: Do not attempt to remove the charge cable at the same exact time as you begin to press the release lever
towards the front of the vehicle. Always press the release lever towards the front of the vehicle and hold it before you
begin to remove the charge cable from the charge port. Failure to follow these instructions can result in electric shock
and serious injury.
Charging Best Practices
• Avoid allowing the Battery to get too low (the Battery icon turns yellow when the capacity remaining in the Battery drops to
20% or below).
• Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch the
Charging icon) for recommended daily and trip charging limits.
• After you plug in your vehicle, confirm that the charge port light begins blinking green (indicating that
CybertruckModel SModel X is charging) before you walk away. If CybertruckModel SModel X does not begin charging
after a few seconds, the connector may not be fully inserted into the charge port, or there may be an issue preventing
charging. Check the touchscreen for an alert with more information.
NOTE: If the charge port light begins blinking amber, CybertruckModel SModel X is charging at a reduced current. If the
charge port light is solid blue, the charger is connected but the vehicle is not charging (such as when a charge is
scheduled). For more information, see Charge Port Light on page 467.
Fast charging tips:
• Find fast chargers by filtering for three lightning bolts in the navigation search bar.
• Navigate to fast chargers to allow for preconditioning of the high voltage Battery
. An optimal Battery temperature can help
speed up charging.
• Typically, a lower state of charge results in faster charging.
NOTE: It is your responsibility to monitor your vehicle's charge at all times. Do not wait until the vehicle is discharged to
plug it in. Always ensure you have more than enough charge to safely get to a charger.
• At Superchargers, leave some space between other vehicles, as neighboring stalls may share power.
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Scheduled Precondition and Charge
Schedule preconditioning and charging for CybertruckModel SModel X. You can schedule preconditioning to help your
vehicle charge more efficiently, or to prepare CybertruckModel SModel X for departure.
NOTE: You can also access Schedule from the Climate Controls screen, the Charging window, and the Tesla mobile app
(v4.34.5 or higher required).
CybertruckModel SModel X automatically saves your schedule for each location you create a schedule at. When you select
Current Location, the configured schedule can only be used when you return to the same approximate physical location.
NOTE: Scheduled charge cannot be used with fast chargers, including Tesla Superchargers. Charging schedules you create
are ignored when you charge at a fast charger.
Create a Schedule
Create a Precondition and Charge schedule to specify the time and days you want CybertruckModel SModel X to precondition
or charge. To create a schedule:
1. Touch Controls > Schedule.
2. Select the location for which you want to configure a schedule.
◦ Current Location: The current location of your car, based on your GPS coordinates.
NOTE: You must be parked to create a schedule for your current location.
◦ Home/Work: The saved location for your home and workplace. You can't choose these options if you don't have a saved
home or work (see Home, Work, and Favorite Destinations on page 447).
3. Touch Precondition to configure the time and the frequency you want the vehicle to precondition by.
4. Touch Charge to configure the time you want to start and stop, and the frequency you want to charge.
5. Select Create to create the schedule.
NOTE: If Repeat Weekly is not toggled, CybertruckModel SModel X performs the schedule once. The vehicle then disables the
schedule until you manually re-enable the schedule.
Using Scheduled Charging
When you create or enable a scheduled charge, you can plug in your vehicle for a charge. If you scheduled a precondition or
charge for later in the day, CybertruckModel SModel X waits until that time to precondition or charge.
When your schedules overlap, the vehicle uses the largest block of time for charging, if necessary. Example: You scheduled
CybertruckModel SModel X to start charging at 2 AM and at 3 AM, but to stop charging at 2:30 AM and 5 AM, the vehicle
combines the two charge schedules into a single block from 2 AM to 5 AM.
When you specify an End by time, but not a Start at time, the vehicle briefly draws power when plugging in for scheduled
charging (you may hear clicking) to calculate the necessary start time to meet your charge limit. Example: You configure an
End by time of 2 AM and the vehicle needs 2 hours to charge to meet the charge limit. If you plug in your vehicle at 9 PM,
CybertruckModel SModel X briefly draws power to calculate the start time and begins charging at 12 AM.
If you specify a Start at time and no End by time, the vehicle begins charging at the specified time and continues until your
charge limit is reached.
There are scenarios where Scheduled Charging starts immediately. These scenarios can occur when
CybertruckModel SModel X is plugged in:
• During a scheduled charge.
• Up to 12 hours after the start of a scheduled charge, if there is no specified End by time.
• When the next scheduled charge is more than 12 hours away and not the current day.
• When you haven't configured a Start at time and there is not enough time to reach the charge limit by the End by time.
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Owners Manual
You can schedule your charge to finish right at a planned departure time to reduce energy costs, even in market regions where
off-peak utility rates are not applicable. Example, if charging starts as soon as you plug in, charging may complete much
sooner. This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your
departure time. Therefore, even if off-peak utility rates are not applicable to you, Tesla recommends that you charge until your
planned departure time in order to reduce energy consumption by specifying your departure time as the scheduled End by
time.
Preconditioning
Use Precondition to schedule a time when you want CybertruckModel SModel X to be ready to drive.
CybertruckModel SModel X automatically calculates when it needs to start preconditioning. This ensures that the cabin
climate and Battery are preconditioned by your departure time.
Precondition warms the Battery for improved performance and ensures a comfortable cabin climate at your set departure time.
If you don't schedule a Precondition, CybertruckModel SModel X only warms the Battery before charging if the Battery is too
cold to charge, and doesn't prepare the cabin climate.
NOTE: When CybertruckModel SModel X is not plugged in, preconditioning operates but only when the Battery's charge level
is above 20%.
Preconditioning can also help to increase range on your next trip because a preconditioned cabin and battery consumes less
energy when you begin driving. Preconditioning can reduce energy consumption while driving in vehicles with heat pumps,
because heat in the battery can be used to warm the cabin while driving.
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Getting Maximum Range
Factors Affecting Energy Consumption
While driving:
• Elevated driving speed.
• Environmental conditions such as cold or hot weather and wind.
• Using climate controls to heat or cool the cabin.
• Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill allows your
vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative Braking on page
262Regenerative Braking on page 866).
• Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when starting
the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in heavy traffic.
• Heavy cargo load.
• Windows rolled down.
• The tonneau cover staying open.
• Towing a trailer.
• Driving on soft or sandy terrain (see Off-Road Driving on page 879).
• Wheels and tires not maintained.
• Customized settings or third-party accessories (roof or trunk racks, third party wheels).
While parked and not plugged in to a charger:
• Preconditioning the cabin or using climate controls.
• Summon.
• Vehicle infotainment and climate controls system.
• Sentry mode.
• Tesla or third-party mobile app requests.
• The outlets in the cabin or the cargo bed are in use. For more information, see Interior Electronics on page 759 and Cargo
Bed Outlets on page 763.
Tips to Maximize Range
You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline-powered vehicle. To
achieve maximum range:
• Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls > Pedals &
Steering > Acceleration) and Speed Assist (see Speed Assist on page 411) to assist in controlling your acceleration and
speed.
• If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down. Whenever
CybertruckModel SModel X is moving and you are not pressing the accelerator pedal, regenerative braking slows down the
vehicle and feeds surplus energy back to the Battery (see Regenerative Braking on page 262Regenerative Braking on page
866).
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TSB/Document ID: 2024.32_0824.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-31
MFR Internal Campaign ID/Software Version: 07/16/1905
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NHTSA Components: UNKNOWN OR OTHER
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