NHTSA ID Number: 11006798
Manufacturer Communication Number: CSA-40
TSB/Document Date: 2024-09-03
Summary
Daimler Truck North America on behalf of its Freightliner
Trucks Division and wholly owned subsidiaries have issued NHTSA #24C-392 and #24V-393 on certain 2025 model year vehicles. The affected vehicles may be missing the snap ring on the preset hubs and/or have unbent retainer tabs on the conventional 4-piece fastener hubs. This could allow the wheel hub fasteners to loosen. Wheel separation may occur resulting in an increased risk of loss of vehicle control and a crash.
105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 35582 s I as I F F I N Fax: 256-356-8219
tiffinmotorhomes.com [email protected]
VIN:
Daimler Trucks North America NHTSA Recall# 24V-393
Freightliner Campaign # F1002
Hub Snap Ring and Retainer Tabs
August 5, 2024
Dear Tiffin Motorhame Customer,
Please see the enclosed letter from Daimler Trucks North America on behalf of Freightliner Trucks
Division, about a safety recall that is applicable for the VIN listed above. For any questions regarding this
safety recall, please contact Freightliner’s Warranty Campaigns Department at (800) 547-0712, 7:00 a.m.
to 4:00 p.m. Pacific Time, Monday through Friday, or by e-mail at
Thank you for your attention to this matter,
Tiffin Motorhomes Recall Department
Daimler Truck Daimler Truck North America LLC
North America LLC Warranty Compan peta
Portland OR 97208-4090
800 547.0712 Phone
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s), see enclosed VIN list.
July 2024
F1002
NHTSA #24V-392
NHTSA #24V-393
Subject: Hub Snap Ring and Retainer Tabs
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiaries,
Freightliner Custom Chassis Corporation, Western Star Truck Sales, Inc., Thomas Built Buses, has decided that a defect,
which relates to motor vehicle safety, exists in certain 2025 Freightliner 108SD, 114SD, Business Class M2; Freightliner
Custom Chassis, MC Chassis, MT45 Chassis, MT45G Chassis, MT55 Chassis, MT55G Chassis, S2C 106 Cab &
Chassis, S2RV 106 Cab & Chassis, XBS Chassis, XCM Chassis, XCP Chassis, XCR Chassis, XCS Chassis; Western
Star, 47X, 49X, 57X vehicles. See below for additional detail on vehicle applicability
Make Model Model Model Yr. End Prod. Start Date Prod. End Date
Yr.
Start
FCCC MC CHASSIS 2025 2025 03/20/2024 03/26/2024
FCce MT45 CHASSIS 2025 2025 02/15/2024 05/01/2024
FCCC MT45G CHASSIS 2025 2025 02/07/2024 05/02/2024
FCCC MTSS CHASSIS 2025 2025 02/08/2024 05/02/2024
FCCC MTSS5G CHASSIS 2025 2025 02/09/2024 04/18/2024
FCCC $2C 106 CAB & 2025 2025 02/16/2024 04/10/2024
CHASSIS
FCCC S2RV 106 CAB & 2025 2025 02/05/2024 04/24/2024
CHASSIS
FCCC XBS CHASSIS 2025 2025 03/22/2024 03/22/2024
FCCC XCM CHASSIS 2025 2025 02/13/2024 04/03/2024
FCCC XCP CHASSIS 2025 2025 03/08/2024 03/08/2024
FCCC XCR CHASSIS 2025 2025 02/15/2024 04/22/2024
FCCC XCS CHASSIS 2025 2025 02/05/2024 04/12/2024
Freightliner 108SD. 2025 2025 03/15/2024 03/15/2024
Freightliner 1148p 2025 2025 02/02/2024 03/14/2024
Freightliner Business Class M2 2025 2025 02/05/2024 04/22/2024
Wester Star 47X 2025 2025 02/05/2024 02/12/2024
Western Star 49X 2025 2025 0306/2024 03/20/2024
Western Star 57X 2025 2025 03/08/2024 03/08/2024
Thomas Built Buses | SAF-T-LINER C2 2025 2025 03/11/2024 03/11/2024
Non-School Bus
Thomas Built Buses | SAF-T-LINER C2 2025 2025 02/05/2024 05/01/2023
School Bus
Thomas Built Buses | SAF-T-LINER EFX 2025 2025 02/22/2024 02/27/2024
School Bus
The affected vehicles may be missing the snap ring on the preset hubs and/or have unbent retainer tabs on the
‘conventional 4-piece fastener hubs. This could allow the wheel hub fasteners to loosen, Wheel separation may occur
tesulting in an increased risk of loss of vehicle control and a crash.
A Daimler Truck North America authorized service facility will inspect the hub nut retaining system. If there is a failure of
‘the hub nut retaining system we will, remove the wheel end, inspect the axle, and wheel end components for damage.
Then they will replace any failed parts as needed. The Recall will take approximately thirty minutes to two hours and will
ibe performed free of charge.
Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure
that parts are available at the dealership. To locate an authorized dealer, search online at
https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand.
You may also confirm your vehicle’s involvement in this recall at the following URL:
Ihttps://dtna-dirinfo.prd.freighttiner.com:48518/VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable
time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification,
please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist
us in locating the present owner. If you have leased this vehicle, Federal taw requires that you forward this notice to the
lessee within ten days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to
your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to
this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7 a.m. to
4 p.m. Pacific Time, Monday through Friday, e-mail address: [email protected]. For other concerns,
you may contact the Customer Assistance Center at (800) 385-4357. If your manufacturer, distributor, or dealer fails to
remedy the defect or noncompliance without charge and within a reasonable time, you may wish to submit a complaint to
‘the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590;
or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://wmww.nhtsa.gov.
‘We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
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TSB/Document ID: CSA-40
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-05
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: WHEELS
MFR Component System:
MFR Component Subsystem:
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