Additional
Time - Submit setup
time

(See field
action bulletin)

Base Labour
Time - Submit actual
Programming
Time plus an
Vehicle Wide additional .1
for the
Programming
Blocked Programming
event, rounded up
to nearest .10

BCM

-

See Field Action for allowed setup
time
Time for Vehicle Wide Programming event is provided on Programming Receipt.
A Blocked Status event pays .1.
Add the total time listed on each
Programming Receipt plus the .1
for the blocked event to determine
the total programming time to
enter in the Base Labour Time
field.

Other Labour
For modules needing to be proTime - Subgrammed
by SPS2 due to Vehicle
mit BCM pro- Wide Programming
Failure, submit
gramming
time in Other Labour Time field
time
Additional
Time - Submit setup
time

See Field Action for Allowed Setup
Time

Page 4
Field Action Vehicle Wide
Programming Scenarios

July, 2024
Example
Labor OperWarranty
ation
Claim Codes

2 events: Field Action requir- VPYxxxxxxx ing a Vehicle Wide ProgramCompleted
ming update and an addi0SYxxxxxxx tional Module (Example:
radio
radio)

(See field
action bulletin)

Module(s)
Programmed

Bulletin No.: 24-NA-132
Labor Time

Base Labour
Time - Submit actual
Vehicle Wide Programming
Programming Time rounded
up to nearest
.10

radio

Additional
Time - Submit setup
time plus
radio programming
time

Notes

Time for Vehicle Wide Programming event is provided on Programming Receipt. If multiple
events are required to complete Vehicle Wide programming,
then add the total time listed on
each Programming Receipt to
determine the total programming
time to enter in the Base Labour
Time field

See Field Action for allowed for
setup time and radio programming
time

Warranty (Non-Field Action) Claim Submissions
Warranty (Non-Field
Action) Vehicle Wide Programming Scenarios

Example
Labor OperWarranty
ation
Claim Codes

Module(s)
Programmed

Labor Time

Base Labour
Time - SubOne Vehicle Wide Programmit actual
ming Receipt given with a
Programming
status Completed (Warranty
Time rounded
Claim code starts with VPY).
2819505 VPYxxxxxxx - Vehicle
Vehicle
Wide
Wide Programming up to nearest
Dealers must also perform
Completed Programming
.10
A11 Radio Reprogramming
with USB and SPS (see botAdditional
tom of chart for claim subTime - Submission instruction).
mit setup
time .2
One Vehicle Wide Programming Receipt given with a
status Blocked (Warranty
Claim code starts with VPB).
2819505 VPBxxxxxxx - Vehicle
Vehicle Wide
Wide Programming
Dealers must also perform
Blocked
Programming
A11 Radio Reprogramming
with USB and SPS (see bottom of chart for claim submission instruction).

Notes

Time for Vehicle Wide Programming event is provided on Programming Receipt.

Base Labour
Time - Submit .1
Additional
Time – Submit .2

Base Labour
Multiple Vehicle Wide ProTime - Subgramming Events: Vehicle
mit actual
Wide Programming receipts
Time for Vehicle Wide ProgramProgramming
given are for Partial program- VPPxxxxxxx ming event is provided on ProTime, rounming event(s) AND a Com2819505 gramming Receipt. Add the total
Partial
Vehicle
Wide
ded
up
pleted programming event.
Vehicle Wide
time listed on each Programming
- Programming Programming to nearest .10 Receipt to determine the total proDealers must also perform VPYxxxxxxx
Completed
gramming time to enter in the Base
A11 Radio Reprogramming
Additional
Labour Time field.
with USB and SPS (see botTime - Subtom of chart for claim submit setup
mission instruction).
time .2

Bulletin No.: 24-NA-132
Warranty (Non-Field
Action) Vehicle Wide Programming Scenarios

July, 2024

Example
Labor OperWarranty
ation
Claim Codes

Module(s)
Programmed

Page 5
Labor Time

Notes

Base Labour
Time for Vehicle Wide ProgramTime - Subming event is provided on Promit actual
gramming Receipt.
Programming
Time plus an
A Blocked Status event pays .1.
2819505 Vehicle Wide additional .1
Add the total time listed on each
Vehicle Wide Programming
for the
Multiple Vehicle Wide ProProgramming Receipt plus the .1
Programming
Blocked
Programming Events where dur- VPPxxxxxxx for the blocked event to determine
gramming
ing the update encountered
the total programming time to
Partial
event, rounmodule failures that required
enter in the Base Labour Time
ded up
programming using SPS2. VPPxxxxxxx field.
to nearest .10
Partial
Example: BCM
0SYxxxxxxx Submit pubDealers must also perform
2810215
any module needing to be proBCM
lished time in For
A11 Radio Reprogramming
Body Control
grammed
by SPS2 due to Vehicle
the Labor
with USB and SPS (see bot- VPBxxxxxxx Module
Wide
Programming
failure, submit
BCM
Time Guide
Blocked
tom of chart for claim subReprogramthe SPS Programming Labour
for
BCM
SPS
mission instruction).
ming with
(e.g., 28xxxxx) that corProgramming Operation
SPS
responds
to that module.
Labor Op
Additional
Time - Submit setup
time
A11 Radio Reprogramming
with USB and SPS that
needs to be completed separately each time Vehicle
Wide Programming is conducted.

80xxxxx and
0Sxxxxxx

2887858: A11
Radio
Reprogramming with
Radio & USB
USB and
transfer
SPS
(See Important Note
below)

Important: DMS transactions for Labor Op 2887858
can be processed starting Monday, August 5, 2024.
Claims via Global Warranty Management (GWM) live
application can be submitted now.
Example Programming Receipt

Base Labor
Time - Submit 1.0

Submit SPS Programming Labour
Operation that corresponds to that
module

If a technician does not print the Programming
Receipt(s) at the time of programming, Warranty Claim
Codes are retrievable for a limited time.
The codes can be retrieved as follows:
1. Open Techline Connect on the computer used to
program the vehicle.
2. Open SPS2.
3. Select “Settings.”
4. Select the “Warranty Claim Code” tab.
SPS2 will display the last 1000 programming event
Warranty Claim Codes. Search by VIN and/or the date/
time of the programming event.

6694564

Page 6

July, 2024

Bulletin No.: 24-NA-132

Example:

6694565

Version

2

Modified

Released July 18, 2024
Revised July 30, 2024 - Revised Subject, Service Procedure, Field Action Claim Submissions Table, and added an additional Warranty (Non-Field Action) Claim Submissions
Table. Also added MY24 GMC Sierra EV and Cadillac XT4 Models.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION