Classification:

Reference:

EL24-012

Date:

NTB24-039

July 29, 2024

VOLUNTARY SAFETY RECALL CAMPAIGN
2023 ARIYA; BATTERY JUNCTION BOX
CAMPAIGN ID #:
APPLIED VEHICLES:

R24A8
2023 ARIYA (FE0)

Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.

INTRODUCTION
Nissan is conducting this voluntary safety recall campaign on certain specific model year
2023 ARIYA vehicles to check the program version of the Inverter and if necessary,
reprogram the Inverter to update the Battery Junction Box operation. This service will be
performed at no charge to the customer for parts or labor.

IDENTIFICATION NUMBER
Nissan has assigned identification number R24A8 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS)
National Service History for the campaign status on each vehicle falling within the range of
this voluntary safety recall which for any reason enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners
and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer
inventory which are the subject of a safety recall must be corrected prior to sale.
Failure to do so can result in civil penalties by the National Highway Traffic Safety
Administration. While federal law applies only to new vehicles, Nissan strongly
encourages dealers to correct any used vehicles in their inventory before they are retailed.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE

Check the ECU Part Number(s) for the MOTOR CONTROL (All Models) and REAR
MOTOR CONTROL (AWD Models)
IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT 4 software updates (if any) have been installed.



Connect the CONSULT PC to the Internet via Wi-Fi.
HINT: If Wi-Fi connection is not sufficient or is unstable, data may not download
correctly during the reprogramming procedure.



Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 13.5V
during reprogramming, the Inverter may be damaged.



Be sure to turn OFF all vehicle electrical loads (e.g. A/C, headlamps, audio).
If a vehicle electrical load remains ON, the Inverter may be damaged.



Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will
be interrupted and the Inverter may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC or VI during reprogramming, reprogramming may be
interrupted and the Inverter may be damaged.

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NTB24-039

1.

Make sure the vehicle is OFF.

2.

Connect the VI3 to the vehicle.

3.

Turn the hazard lamps ON.

4.

Set the vehicle to ACC mode.


Press the start button one (1) time without depressing the brake pedal.

5.

Verify the CONSULT PC is connected to the internet.

6.

Start CONSULT 4 on the CONSULT PC.

7.

If prompted, select USA/CANADA Dealers from the drop-down menu, and then
select OK.

Figure 1

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NTB24-039

8.

Login using your NNAnet credentials, and then select Submit.
IMPORTANT: If not prompted to enter your username and password, the CONSULT
PC may not be connected to Wi-Fi. Close CONSULT 4, confirm the CONSULT PC is
connected to Wi-Fi, and then reopen CONSULT 4.

Figure 2

9.

Allow the CONSULT 4 to connect to the vehicle and complete system call.

xxxxxx

12.5V

12.5V

Figure 3

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NTB24-039

10.

Ensure that the vehicle’s 12 volt battery voltage stays between 12.0-13.5V.

11.

Allow CONSULT 4 to access all the control units in the vehicle. Once complete, select
MOTOR CONTROL.


This process may take several minutes.

xxxxxx

xxxxxxxxxxxxxxxxx

Battery voltage

Figure 4
12.

Select ECU identification.
xxxxxxx

xxxxxxxxxxxxxxxxx

Figure 5

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NTB24-039

13.

Print the screen showing the MOTOR CONTROL ECU part number and attach it to
the repair order.

xxxxxxx

xxxxxxxxxxxxxxxxx

xxxxxxx

Figure 6


If the vehicle is FWD, continue to step 14 on page 7.



If the vehicle is AWD, repeat steps 11-13 on pages 5-6 by selecting REAR
MOTOR CONTROL.
o

Continue to step 14 on page 7.

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NTB24-039

14.

Compare the current ECU part number to the part numbers in Table A.


If the part number is NOT listed in Table A, no further action is necessary.
o



Refer to CLAIMS INFORMATION on the last page and submit OP Code
R24A80 for MOTOR CONTROL ECU (Inverter) part number check.

If the part number IS listed in Table A, refer to Voluntary Recall Campaign
Bulletin NTB23-074 (R23C6) to reprogram the Motor Control Unit(s) in the
Inverter.
o

Refer to CLAIMS INFORMATION on the last page and submit OP Code
R24A80 for MOTOR CONTROL ECU (Inverter) part number check, AND on
a second line of the repair order, submit the applicable OP Code from
R23C6 (NTB23-074) for Reprogram Inverter.

Table A
CURRENT MOTOR CONTROL PART
NUMBER: 291D0 5MP0A, 5MP0B, 5MP2A, 5MP2B, 5MP2C

CURRENT REAR MOTOR CONTROL
PART NUMBER: 291D0 5MR0A, 5MR0B, 5MR0C

15.

Close CONSULT 4 by selecting the X in the upper right hand corner (not shown).

16.

Turn the vehicle OFF by depressing the start button one (1) time.

17.

Disconnect and remove the VI3 from the vehicle.

18.

Disconnect the battery maintainer/smart charger.

19.

Close the hood.

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NTB24-039

CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
R24A8

DESCRIPTION
Check Motor Control and if applicable
Rear Motor Control Part Number(s)

OP CODE

FRT

R24A80

0.3

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 29, 2024

NTB24-039

DESCRIPTION
Original bulletin published

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NTB24-039