NHTSA ID Number: 11005740
Manufacturer Communication Number: 2024.26_0624.pdf
TSB/Document Date: 2024-08-06
Summary
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
CAUTION: Using solvents (including alcohol), alcohol-based gel products (such as hand sanitizer), bleach, citrus,
naphtha, or silicone-based products or additives on interior components can cause damage.
CAUTION: Statically-charged materials can cause damage to the touchscreen or instrument panel.
WARNING: If you notice any damage on an airbag or seat belt, contact Tesla
immediately.
WARNING: Do not allow any water, cleaners, or fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be hazardous and can irritate eyes and skin. Read and observe the
instructions provided by the manufacturer of the chemical cleaner.
Polishing, Touch Up, and Body Repair
To preserve the cosmetic appearance of the body, you can occasionally treat the paint surfaces with an approved polish
containing:
• Very mild abrasive to remove surface contamination without removing or damaging the paint.
• Filling compounds that fill scratches and reduce their visibility.
• Wax to provide a protective coating between the paint and environmental elements.
Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen (available for
purchase from Tesla, depending on market region). Use the touch-up pen after washing but before polishing or waxing.
Repair rock chips, fractures or scratches. Refer to https://www.tesla.com/support/body-shop-support for more information
on repair locations and available services.
CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives. These can
scour the surface and permanently damage the paint.
CAUTION: Do not use chrome polish or other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the body when CybertruckModel SModel XModel 3Model Y is not being used, use a
genuine Tesla car cover. Car covers can be purchased online from the Tesla Shop.
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CAUTION: Use only a Tesla-approved car cover when CybertruckModel SModel XModel 3Model Y is plugged in. Using a
non-Tesla car cover can prevent the Battery from being adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier to clean, use genuine Tesla floor mats available online at http://
www.tesla.com. Maintain floor mats by regularly cleaning them and checking that they are properly attached. Replace floor
mats if they become excessively worn.
WARNING: To avoid potential interference with a foot pedal, ensure that the driver’s floor mat is securely fastened, and
never place an additional floor mat on top of it. Floor mats should always rest on top of the vehicle carpeting surface and
not on another floor mat or other covering.
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Windshield Wiper Blades, Jets and Fluid
Topping Up Windshield Washer Fluid
The only reservoir into which you can add fluid is the windshield washer fluid reservoir, which is located behind the front trunk.
When the level is low, a message displays on the instrument paneltouchscreen.
To top up the washer fluid:
1. Open the hood.
2. Clean around the filler cap before opening it to prevent dirt from entering the reservoir.
3. Open the filler cap.
4. While avoiding spilling, fill the reservoir until the fluid level is visible just below the filler neck. The reservoir has a capacity
of 3.24.5 liters.
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5. Wipe up any spills immediately and wash the affected area with water.
6. Reinstall the filler cap.
CAUTION: Use only ethanol-based windshield washer fluid meant for automotive vehicles. Using other substances, such
as untreated water, can result in bacterial growth within the climate control system resulting in odor or potential damage
that is not covered by warranty.
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NOTE: Some national or local regulations restrict the use of Volatile Organic Compounds (VOCs). VOCs are commonly used
as antifreeze in washer fluid. Use a washer fluid with limited VOC content only if it provides adequate freeze resistance for all
climates in which you drive CybertruckModel SModel XModel 3Model Y.
CAUTION: Do not add formulated washer fluids that contain water repellent or bug wash. These fluids can cause
streaking, smearing, and squeaking or other noises.
WARNING: In temperatures below 40° F (4° C), use a washer fluid with antifreeze. In cold weather, using a washer fluid
without antifreeze can impair visibility through the windshield.
WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by the washer
fluid manufacturer.
Checking and Cleaning Wiper Blades
Periodically clean the edge of the wiper blades and check the rubber for cracks, splits, and roughness. If damaged, replace the
blade immediately to prevent damage to the glass and improve visibility.
Contaminants on the windshield, or on the wiper blades, can reduce the effectiveness of the wipers. Contaminants include
ice, wax spray from car washes, washer fluid with bug and/or water repellent, bird droppings, tree sap, and other organic
substances.
Follow these guidelines for cleaning:
• Clean the windshield and wiper blades using washer fluid, isopropyl (rubbing) alcohol, or non-abrasive glass cleaner
approved for use on automotive glass and rubber. Inappropriate products can cause damage or smears, and create glare on
the windshield.
• Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade. Do not lift a wiper
arm beyond its intended position.
If the wipers remain ineffective after cleaning, replace the wiper blades.
Replacing Wiper Blades
For optimum performance, replace the wiper blades at least once a year. Replacement blades must meet the following criteria:
• The blade on the driver's side must be 26 inches (650 mm) long and 20 inches (500 mm)19 inches (475 mm)21 inches
(530 mm) long for the blade on the passenger's side.
• Ensure the connector on the replacement blade is the same as the original blade. Different connectors may prevent the
replacement blade from connecting to the wiper arm on the vehicle.
You can purchase replacement wiper blades on the Tesla Shop.
NOTE: Only install replacement blades that are identical to the original blades. Using inappropriate blades can damage the
wiper system and windshield.
NOTE: The wiper washing system is an integrated part of the wiper blades on CybertruckModel SModel XModel 3Model Y.
To replace the wiper blades:
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1. Shift into Park and turn off the wipers.
2. Touch Controls > Service > Wiper Service Mode to move the wipers to the service position.
3. Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade.
CAUTION: Wiper blades do not lock into a lifted position. Do not lift a wiper arm beyond its intended position.
4. Squeeze the two tabs to release the wiper blade from the wiper arm.
CAUTION: The wiper blade is still connected to the washer hose and cannot be removed yet.
5. Gently slide the wiper blade out and up to release it from the wiper arm.
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6. Place a towel between the wiper arm and windshield to avoid scratching or cracking the windshield.
7. Disconnect the washer hose from the wiper blade, taking care to avoid spilling any washer fluid.
8. Hold the wiper arm and press the locking tab while sliding the blade down the arm.
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9. Slide the wiper blade down and into the wiper arm to secure it in place.
10. Fully insert the washer hose onto the nipple of the new wiper blade.
11. Align the new wiper blade on the wiper arm and slide it toward the end of the wiper arm until it locks into place.
12. Turn Wiper Service Mode off to return the wipers to their normal position.
Cleaning Washer Jets
The position of the windshield washers is set at the factory and should never need adjusting.
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If a windshield washer jet becomes blocked, use a thin strand of wire to clear any blockages from the nozzles.
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WARNING: Do not operate the washers while cleaning CybertruckModel SModel XModel 3Model Y. Windshield washer
fluid can irritate eyes and skin. Read and observe the washer fluid manufacturer’s instructions.
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Jacking and Lifting
WARNING: Ensure the equipment you are using is rated for the weight of CybertruckModel SModel XModel 3Model Y,
including any cargo, installed accessories, or upgrades before attempting to lift.
Follow the steps below to lift CybertruckModel SModel XModel 3Model Y. Ensure that any non-Tesla repair facility is aware of
these instructions, including lift points and warnings.
1. Position CybertruckModel SModel XModel 3Model Y centrally between the lift posts.
2. If your CybertruckModel SModel XModel 3Model Y is equipped with air suspension, it automatically self-levels, even when
the vehicle is "asleep" and the touchscreen is powered off (see Jack Mode on page 802). Use the touchscreen to set the
suspension as follows:
◦ Touch Controls > Suspension.
◦ Press the brake pedal, then touch Very High to maximize the height of the suspension.
◦ Touch Controls > Service > Jack Mode to disable self-leveling.
When Jack mode is active, CybertruckModel SModel XModel 3Model Y displays this indicator light on
the instrument paneltouchscreen, along with a message telling you that active suspension is disabled.
3. Close the falcon wing doors.
4. Position the lift arm pads under the designated body lift points at the locations shown.
WARNING: DO NOT position the lift arm pads under the Battery or side rails.
NOTE: The following illustration is provided to improve conceptual understanding. The exact location of the lift points may
differ slightly. Check the vehicle itself for exact location of lift points.
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5. Adjust the height and position of the lift arm pads to ensure that they are correctly located.
6. With assistance, raise the lift to the desired height, ensuring the lift arm pads remain in their correct positions.
7. Engage any lift safety locks. Follow the lift manufacturer's instructions.
8. After lowering the vehicle, disengage Jack Mode by touching Controls > Service.
Using a Jack and Jack Stand
1. Ensure CybertruckModel SModel XModel 3Model Y is located in a flat, stable, and secure area with enough space
surrounding the vehicle to jack it.
2. Ensure the vehicle ride height is set to Medium and enable Jack Mode (Controls > Service > Jack Mode see Jack Mode on
page 802) to disable self-leveling.
WARNING: You MUST enable Jack Mode, otherwise the vehicle may try to self-level while on the jack. Failing to
engage Jack Mode may cause serious injury or death.
3. If available, chock the wheel diagonal to the corner you're working on (for example, if you are replacing the rear driver's
side tire, chock the front passenger's side tire).
4. Remove the wheel cover from the wheel with the flat tire (see Removing and Installing Wheel Covers on page 1407).
5. Use the lug nut wrench to break loose the lug nuts on the wheel.
6. Place the jack under the vehicle's lift point (shown in green) corresponding to the location you are working on.
WARNING: DO NOT position the jack under the Battery or side rails (shown in red).
Lift points:
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7. Following the jack manufacturer's instructions, begin to lift the vehicle, making sure to constantly monitor the contact with
the lift point.
8. Place the jack stand under the appropriate jack stand location in the image corresponding to the area you're working on.
Ensure the jack stand is appropriately oriented and does not touch any of the red areas in the image. Adjust to meet the
jack's height. The vehicle should be able to be solely propped up with the jack stand.
WARNING: Do not get under the vehicle when it is propped up on the jack or jack stands. Doing so may cause serious
injury or death.
Jack stand points:
9. Slowly lower the jack following manufacturer instructions, constantly monitoring the contact between the vehicle and the
jack stand. Then release the jack from the vehicle's lift point and check that it is secure.
10. To lower the vehicle off of the jack stand, use the jack to raise the vehicle until the jack stand is no longer supporting the
vehicle, remove the jack stand, and slowly lower the vehicle down.
11. Disengage Jack Mode by touching Controls > Service > Jack Mode.
Using a 2-Post Lift:
1. Ensure the vehicle ride height is set to Medium and enable Jack Mode (Controls > Service > Jack Mode see Jack Mode on
page 802) to disable self-leveling.
WARNING: You MUST enable Jack Mode, otherwise the vehicle may try to self-level while on the jack. Failing to
engage Jack Mode may cause serious injury or death.
2. Position the lift arm pads under the lift points at the locations shown.
WARNING: DO NOT position the lift arm pads under the Battery or side rails.
Lift points:
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3. Lift the vehicle to working height.
4. Engage any lift safety locks. Follow the lift manufacturer's instructions for details.
WARNING: Failure to correctly engage the safety locks can result in serious injury or death.
5. When done, lower the vehicle down slowly and safely.
6. Disengage Jack Mode by touching Controls > Service > Jack Mode.
WARNING: The air suspension system automatically self-levels, even when the vehicle is "asleep" and the touchscreen is
powered off. You MUST disable this system by engaging Jack mode before lifting or jacking. If you do not disable the air
suspension, CybertruckModel SModel XModel 3Model Y can attempt to self-level, causing serious damage, bodily
injury, or death.
WARNING: Never raise CybertruckModel SModel XModel 3Model Y when the charge cable is connected, even if
charging is not in progress.
WARNING: Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury, or death.
CAUTION: It is your responsibility to be observant of the vehicle and it's surroundings. Ensure the area is clear when
lifting and lowering CybertruckModel SModel XModel 3Model Y and that the doors, front trunk, and liftgaterear
trunktailgate are closed as necessary to avoid damage.
CAUTION: DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body lift points
only. The locations shown are the only approved lifting points for CybertruckModel SModel XModel 3Model Y. Lifting at
any other points can cause damage. Damage caused by incorrectly lifting CybertruckModel SModel XModel 3Model Y
is not covered by the warranty.
Jack Mode
WARNING: Failure to enable Jack Mode can result in the vehicle self-leveling, resulting in damage, injury, or death.
If CybertruckModel SModel XModel 3Model Y is equipped with air suspension, it automatically self-levels, even when the
vehicle is "asleep" and the touchscreen is powered off. To prevent damage when jacking or lifting the vehicle, you must
activate Jack mode to disable self-leveling. Jack mode prevents the self-leveling that occurs automatically.
CybertruckModel SModel XModel 3Model Y automatically self-levels, even when the vehicle is "asleep" and the touchscreen
is powered off. Before enabling Jack Mode:
1. Set the Suspension to Very High to allow for enough ground clearance for the jack.
2. Set the ride height to Medium to allow for enough ground clearance for the jack.
NOTE: Due to the large wheels and height of CybertruckModel SModel XModel 3Model Y, setting the ride height to High or
Very High may not provide sufficient clearance for you to safely change the tire.
3. Enable Jack Mode (Controls > Service > Jack Mode).
4. To deactivate Jack Mode, press the brake pedal and touch Controls > Service > Jack Mode again. Jack Mode automatically
cancels when you start to drive.
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When CybertruckModel SModel XModel 3Model Y is in Jack Mode mode, a red air suspension indicator lights
up on the instrument panel.
NOTE: Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle's weight (for example
the bumper of the vehicle is resting on a curb).
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Parts and Accessories
Parts, Accessories, and Modifications
Use only genuine Tesla parts and accessories. Tesla performs rigorous testing on parts to ensure their suitability, safety, and
reliability. Purchase these parts from Tesla, where they are professionally installed and where you can receive expert advice
about modifications to CybertruckModel SModel XModel 3Model Y. Accessories are available for purchase from Tesla stores
or online at www.tesla.com.
NOTE: Adding accessories to your vehicle may impact expected range, vehicle dimensions, etc.
NOTE: Some accessories may not be available in your market region.
Tesla is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use non-Tesla
parts on CybertruckModel SModel XModel 3Model Y.
WARNING: Installing non-approved parts and accessories, or performing non-approved modifications, can affect the
performance of CybertruckModel SModel XModel 3Model Y and the safety of its occupants. Any damage caused by
using or installing non-approved parts, or by performing non-approved modifications, is not covered by the warranty.
WARNING: Tesla does not accept liability for death, personal injury or damage that occurs if you use or install nonapproved accessories or make non-approved modifications.
Accessory Wheels and Tires
If your CybertruckModel SModel XModel 3Model Y is fitted with Tesla accessory wheels or tires, the Gross Axle Weight
Rating (GAWR), wheel, tire, and loading information may be different from the labels shown on the vehicle. Refer to the
relevant following section for updated information.
NOTE: If your vehicle is not fitted with Tesla accessory wheels or tires (it is fitted with the factory original wheels and tires,
including Tesla genuine replacement parts), refer to the labels attached to the center door pillar for the most accurate
information for your CybertruckModel SModel XModel 3Model Y.
20" Sport Wheels
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Wheels
20"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
40
Tires (front/rear)
Michelin, Pilot Sport 4S (PS4S)
Size
Tire Pressure
235/35ZR20
42 PSI (290 kPa)*
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 136 mph (220 kph) or faster.
GAWR
Front
2407 lbs
1,092 kg
Rear
2,767 lbs
1,255 kg
19" Sport Wheels
Wheels
19"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
40
Tires (front/rear)
Size
Tire Pressure
Continental, ProContact RX
235/40R19
42 PSI (290 kPa)*
Hankook Ventus S1 Evo3
235/40R19
42 PSI (290 kPa)*
Pirelli Winter Sottozero 3
235/40R19
42 PSI (290 kPa)
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 134 mph (215 kph) or faster.
GAWR
Front
2,447 lbs
1,110 kg
Rear
2,767 lbs
1,255 kg
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20" Zero-G Wheels (Performance)
Wheels
Location
Width (in)
Offset (mm)
20"
Front/Rear
9
34
Tires (front/rear)
Size
Tire Pressure
Michelin, Pilot Sport 4S (PS4S)
235/35ZR20
42 PSI (290 kPa)
Michelin PS Cup 2
245/35ZR20
42 PSI (290 kPa)
GAWR
Front
2,650 lbs
1,202 kg
Rear
2,784 lbs
1,263 kg
20" Zero-G Wheels (Non-Performance)
Wheels
Location
Width (in)
Offset (mm)
20"
Front/Rear
9
40
Tires (front/rear)
Michelin, Pilot Sport 4S (PS4S)
Size
Tire Pressure
235/35ZR20
42 PSI (290 kPa)
GAWR
Front
2,650 lbs
1,202 kg
Rear
2,784 lbs
1,263 kg
19" Gemini Wheels (Performance)
See Removing and Installing Aero Covers on page 762 for information on how to remove and install Gemini wheel covers.
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Wheels
19"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
35
Tires (front/rear)
Size
Tire Pressure
Hankook Ventus S1 Evo3
235/40R19
42 PSI (290 kPa)*
Pirelli Winter, Sottozero 3
235/40R19
42 PSI (290 kPa)*
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 136 mph (220 kph) or faster.
GAWR
Front
2510 lbs
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TSB/Document ID: 2024.26_0624.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-31
MFR Internal Campaign ID/Software Version: 07/16/1905
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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