NHTSA ID Number: 11005739
Manufacturer Communication Number: 2024.26.3_SX_0724.pdf
TSB/Document Date: 2024-08-06
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
When Sentry mode is enabled and a security event is detected but without a USB drive plugged into a USB port, your vehicle
alerts you through the mobile app, without any camera recordings.
Sentry Mode Settings
• Exclude specific locations
In Controls > Safety > Sentry Mode, you can determine if you want Sentry Mode to not enable in certain locations (see
Home, Work, and Favorite Destinations on page 371 for more information):
◦ Exclude Home: Sentry Mode does not automatically enable at the location set as Home in your Favorites list.
◦ Exclude Work: Sentry Mode does not automatically enable at the location set as Work in your Favorites list.
◦ Exclude Favorites: Sentry Mode does not automatically enable at any location in your Favorites list.
NOTE: To recognize a location listed as Home, Work, or a Favorite, Model SModel X must be parked within
approximately 1,640 feet (500 meters) of the saved location.
To set up your Home or Work location, touch Navigate > Set Home/Set Work. To set up a Favorite, touch the star when
viewing an address on the map. Manually turning Sentry Mode on or off using the touchscreen or the mobile app overrides
your Home, Work, or Favorite exclusion preferences until your next drive.
• Set Camera-Based Detection
When Camera-Based Detection is enabled, Sentry Mode uses the vehicle’s external cameras in addition to vehicle sensors
to detect a security event while parked. If disabled, your vehicle only saves clips to the USB drive if a physical threat is
detected. To adjust, touch Controls > Safety > Sentry Mode > Camera-Based Detection.
• View Live Camera
NOTE: View Live Camera requires premium connectivity and version 4.2.1 (or newer) of the Tesla
mobile app installed on a
phone that has been paired as a key to Model SModel X.
When Sentry Mode is enabled, use the mobile app to remotely view the area surrounding Model SModel X as seen through
the exterior cameras. To enable, touch Controls > Safety > Sentry Mode > View Live Camera via Mobile App on the
touchscreen to see what Sentry Mode records in real-time. Ensure there are no occupants in the vehicle and all doors are
locked. Then, on the mobile app, navigate to Safety > Sentry Mode > View Live Camera.
When View Live Camera is actively in use, Model SModel X periodically flashes its exterior lights and displays a message on
the touchscreen to notify others that the area surrounding the vehicle is being viewed through the cameras.
View Live Camera is limited to approximately one hour (or 15 minutes for some regions) of cumulative usage per day.
If Model SModel X is equipped with a pedestrian warning speaker (see Pedestrian Warning System on page 267), you can
press and hold the microphone button on the mobile app to transmit your voice through this speaker.
You can also enable Dog Mode at the same time and switch the live camera view to see through the interior camera on the
mobile app. See Keep Climate On, Dog, and Camp on page 366 for more information. This feature is not supported in
vehicles with Autopilot computer 2.0 or 2.5. Touch Controls > Software > Autopilot computer to find out which computer
your vehicle has.
NOTE: If Dog and Sentry are enabled at the same time, Sentry defaults to Disable Sentry Sounds to protect your pet.
NOTE: Video quality can vary depending on network connectivity. No audio is captured.
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Using the Touchscreen
NOTE: The live camera feed is fully encrypted and cannot be accessed by Tesla
.
See Viewing Video Recordings on page 842 for more information on viewing Sentry Mode footage.
NOTE: When the internal storage reaches full capacity, new recordings overwrite the older recordings.
USB Drive Requirements for Recording Videos
Some features require you to use a USB drive (for example, Dashcam, Sentry Mode and Track Mode, if equipped,) that meet
these requirements:
• Minimum storage capacity of 64 GB. Use a USB drive with as much available storage as possible. Video footage can
occupy a large amount of space.
• A sustained write speed of at least 4 MB/s. Note that sustained write speed differs from peak write speed.
• USB 2.0 compatible. If using a USB 3.0 drive, it must also support USB 2.0.
• Properly formatted (either automatically or manually on page 842).
NOTE: In some market regions you can purchase recommended USB drives on http://www.tesla.com.
Automatically Formatting a USB Drive
Insert the USB drive into a front USB port that supports the ability to format, save, and view video footage (see Interior
Storage and Electronics on page 79Interior Storage and Electronics on page 84). and touch Controls > Safety > Format USB
Drive. This automatically formats the USB drive as exFAT and creates folders for TeslaCam and TeslaTrackMode (if equipped).
The USB drive is now ready to record and save video footage.
Format USB Drive is available only when a USB drive (with one or fewer partitions) is inserted into a front USB port. Choosing
Format USB Drive erases any existing content on the USB drive. Before using this feature, move any content you want to keep
to a different device.
Manually Formatting a USB Drive
If Model SModel X is unable to format the USB drive, format it using a computer:
1. Format the USB drive as exFAT, MS-DOS FAT (for Mac), ext3, or ext4 (NTFS is currently not supported).
2. Create a base-level folder titled TeslaCam. For Track Mode (if equipped), create another base-level folder called
TeslaTrackMode. You can use one USB drive for Dashcam, Sentry Mode, Track Mode (if equipped), and audio files, but you
must create separate partitions or folders on the exFAT USB drive.
3. Once formatted, insert the USB drive into the glovebox USB port (if equipped), otherwise use a front USB port in the center
console. Do not use a rear USB port because they can only charge devices. It may take a few seconds for Model SModel X
to recognize the USB drive.
4. Once recognized, ensure icons for Dashcam and Sentry Mode appear at the top of your touchscreenicons for Dashcam and
Sentry Mode are available when you touch Controls. Model SModel X is now ready to record videos.
NOTE: You may need to first enable Sentry Mode by touching Controls > SentryControls > Safety > Sentry Mode.
Viewing Video Recordings
If footage is saved, you can view the clips on the touchscreen or a computer.
When the USB drive runs out of storage space, video footage can no longer be saved. To prevent the USB drive from getting
full, regularly move saved videos to another device and delete them from the USB drive.
Viewing on the Touchscreen
You can view recorded footage on the touchscreen when Model SModel X is in Park. Touch the Dashcam icon located in the
app launcher. The tabs display a list of all video clips, organized by location and timestamp. Pause, rewind, fast forward, and
delete clips as needed. Swipe to the right or press and hold to quickly delete certain clips.
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Using the Touchscreen
Navigate to Controls > Safety > Delete Dashcam Clips to delete all Dashcam and Sentry Mode footage.
NOTE: Dashcam recording pauses when you launch the Viewer.
Viewing on a Computer
Insert the USB drive into a computer and navigate to the TeslaCam or TeslaTrackMode (if equipped) folder.
The TeslaCam folder contains these sub-folders:
• RecentClips: Contains the last 60 minutes of recorded content.
• SavedClips: Contains all recordings that are saved and renamed from the RecentClips folder.
• SentryClips: Contains recordings from all Sentry Mode security events. If storage space on the USB drive becomes limited,
the oldest Sentry Clips are deleted to provide space for new ones. Once deleted, you cannot retrieve them.
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Climate
Operating Climate Controls
Overview of Climate Controls
Climate controls are available at the bottom of the touchscreen. By default, climate control is set to Auto, which maintains
optimum comfort in all but the most severe weather conditions. When you adjust the cabin temperature while in Auto, the
system automatically adjusts the heating, air conditioning, air distribution, and fan speed to maintain the cabin at your
selected temperature.
Touch the displayed temperature at the bottom of the touchscreen to access the main climate controls screen, where you can
adjust your climate preferences. You can return to Auto at any time by touching Auto. Touch the power button on the main
climate controls screen to toggle on or off. For quick access to common controls, touch the temperature at the bottom of the
screen to display the climate popup.
The touchscreen may display Warming Up or Cooling Down while getting to your preferred temperature. You may hear the fan
speed increase or decrease during this time.
NOTE: The climate control system is powered by the high voltage Battery
. Therefore, prolonged use decreases driving range.
WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity
to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution
when using the climate control system and seat heaters.
Adjusting Climate Control Settings
Easily adjust your climate preferences, such as turning on the seat heater or changing the cabin temperature, hands-free by
using voice commands (see Voice Commands on page 391).
NOTE: For one-touch access to seat heaters and defrosters, you can add these controls to My Apps. See Customizing My
Apps on page 653.
The climate controls allow you to customize temperature, fan, and more, such as:
Turn the climate control system on or off. Turning it off reduces cooling, but saves
energy. When the climate control system is operating, the front passenger vent can
be turned off independently of the driver's vent. For more information, see Adjusting
the Front and Rear Vents on page 849.
NOTE: Because Model SModel X runs much quieter than a gasoline-powered
vehicle, you may notice the sound of the air conditioning compressor as it is
operating. To minimize noise, reduce the fan speed.
Control the flow of air inside the cabin. Air can be drawn into Model SModel X from
outside or air can be recirculated inside the cabin.
Adjust the fan speed using the slider. When in Auto, the fan speed levels change to
Low/ Medium/ High.
NOTE: Adjusting the fan speed may change the selected setting for how air is drawn
into Model SModel X in order to increase or reduce air flow.
AUTO
Adjust climate settings for the front and rear cabin. If Auto is enabled and a
passenger is detected, the set temperature is maintained for the rear cabin.
Choose where air flows into the front cabin (windshield, face-level, or foot-level
vents). You can choose one or more vents.
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Touch the driver's, or passenger's, side seat icon to adjust seat heaters for the
driver. The seat operates at three levels from 3 (highest) to 1 (lowest). The seat icon
displays twisting lines that turn red (heating) or blue (cooling) corresponding with
the set level. Auto, which displays when the climate control system is set to Auto,
warms or cools the front seats based on cabin temperature. For one-touch access to
seat heaters, you can add them to the touchscreen's bottom bar (see Customizing
My Apps on page 653).
Adjust the heated steering wheelsteering yoke. The icon displays red twisting lines
that correspond to the set level. If set to Auto, the steering wheel is heated as
needed, based on cabin temperature, whenever the climate control system is set to
Auto. For one-touch access, you can add this control to the touchscreen's bottom
bar (see Customizing My Apps on page 653).
Turn on the wiper defroster.
When in Park, Keep Climate On, Dog, and Camp allow you to keep the climate
control system operating, even when you leave Model SModel X (see Keep Climate
On, Dog, and Camp on page 846).
FRONT
Customize the front or rear climate settings
REAR
When in Park, touch Schedule to set a recurring daily time when you want
Model SModel X to be ready to drive by preconditioning the Battery and cabin
climate and/or charging during off-peak hours (see #unique_1383 on page ).
The HEPA filter ensures the best quality air inside the cabin whenever the climate
control system is on and outside air is entering the cabin (recirculate is off). The
HEPA filter is extremely effective at removing particles, including pollution,
allergens, bacteria, pollen, mold spores, and viruses. When you engage Bioweapon
Defense Mode, the positive pressure inside the cabin minimizes the amount of
outside air that can enter the vehicle.
NOTE: Some gases, such as carbon monoxide, are not effectively removed by
activated carbon.
Warm up the side mirrors and the charge port.
Defog or Defrost the windshield. Touch once to defog the windshield (the icon turns
blue). Touch a second time to defrost the windshield. Touch a third time to turn off
and restore the air distribution, heating, and fan to their previous settings. In low
ambient temperatures, the exterior side mirrors are also heated whenever the
windshield defroster is operating. See Cold Weather Best Practices on page 284 for
more information on preparing for cold weather.
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Climate Popup
Touch the temperature arrows on the bottom of the touchscreen to display a popup for easy access to some of the most
common climate controls:
NOTE: For one-touch access to seat heaters and defrosters, you can add these controls to My Apps. See Customizing My
Apps on page 653.
• Touch to access the main climate controls screen.
• Enable or disable heated or cooled seats (if equipped).
• Enable or disable the front or rear windshield defrosters.
• Modify the cabin temperature by dragging the slider. You can also enable temperature splitting which allows the driver and
front passenger to customize their own climate preferences. The front passenger can touch the temperature icon on the
bottom of the touchscreen or the main climate controls screen to adjust. Touch Split again to disable climate splitting.
Keep Climate On, Dog, and Camp
These settings allow you to keep the climate control system running when in Park, whether you stay inside of, or leave, your
vehicle. These settings are useful when it is important to maintain the cabin temperature in hot or cold weather conditions.
Keep Climate On: Maintains the climate control system on at a desire temperature. For example, when leaving groceries in
Model SModel X on hot days, you may want to use Keep Climate On to pre-condition the cabin to maintain a particular
temperature.
Dog: Keeps the cabin at a comfortable temperature for your pet while you actively and frequently monitor this temperature
using the mobile app (which requires both your phone and the vehicle to have cellular connectivity plenty of battery). When in
Dog, the touchscreen displays the current cabin temperature to inform people passing by that your pet is safe. This setting is
not intended for people, and should only be used for short periods of time while you stay in close proximity should you need to
return to the vehicle in situations where the temperature can no longer be maintained.
NOTE: To avoid accidentally pressing the window switch (such as your dog stepping on it), the windows cannot be rolled down
while Dog is enabled.
NOTE: If Dog and Sentry are enabled at the same time, Sentry defaults to Disable Sentry Sounds to protect your pet. The cabin
camera shows the inside of the vehicle so you can check on your pet at any time. See Sentry Mode on page 840 for more
information.
Camp: Allows you to power electronics through the USB ports and low voltage outlets and maintain the cabin temperature.
The touchscreen remains on so you can play music, browse the internet, play games, or watch shows in Tesla
Theater. You can
also control media and climate settings from a paired phone. Camp is ideal for remaining inside your vehicle, such as camping
or staying with a child. While active, Sentry Mode and the vehicle alarm system are disabled. Walk-Away Door Lock is inactive.
To operate Keep Climate On, Dog, or Camp:
1. Make sure the Battery's charge level is at least 20%.
2. Engage Park. These settings are available only when Model SModel X is in Park.
3. Adjust the climate settings.
4. On the climate controls screen, touch Keep Climate On, Dog, or Camp.
NOTE: You can also control Dog and Camp from the mobile app by swiping up from the gray bar on the Climate screen.
The climate control system attempts to maintain your climate settings until you shift out of Park or manually turn it off. Avoid
using these features when the Battery's charge level is low. If the Battery's charge level drops below 20%, the Tesla
mobile
app attempts to repeatedly send notifications reminding you to check on anything that you have left in Model SModel X.
NOTE: Software updates cannot be performed when Keep Climate On, Dog, or Camp is active.
WARNING: Never leave a child unattended in your vehicle.
WARNING: Check local laws for any restrictions on leaving pets unattended in your vehicle.
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WARNING: You are responsible for the safety of your dog or pet. Never leave them in Model SModel X for long periods
of time. Constantly monitor the vehicle temperature and their well-being. Make sure you have sufficient cellular
coverage on your phone and time to return to the vehicle, if necessary.
WARNING: In the unlikely event that your climate control system needs service or is not working as expected, avoid
using Keep Climate On, Dog, and Camp. Never rely on your vehicle to protect something irreplaceable.
WARNING: You can adjust and monitor the climate control system remotely using the mobile app. However, if you use
the mobile app to turn off the climate control system, Keep Climate On, Dog, and Camp stop operating.
Cabin Overheat Protection
Cabin Overheat Protection prevents the cabin from getting too hot in scorching ambient conditions. While not necessary to
activate whenever you leave Model SModel X, the climate control system can reduce and maintain the temperature of your
vehicle’s cabin. This can prevent the cabin from getting too hot after leaving it parked in the sun, making the vehicle more
comfortable when you return. Cabin Overheat Protection may take up to 15 minutes to enable once you exit the vehicle. This
feature is intended for passenger comfort and has no impact on the reliability of your vehicle's components.
To turn on, touch Controls > Safety > Cabin Overheat Protection and choose:
• On: The air conditioning operates when the cabin temperature exceeds 105° F (40° C), or the selected temperature on the
touchscreen or mobile app. Customizing temperatures may require the most recent version of the mobile app.
• Off: Disables Cabin Overheat Protection.
You can also enable Cabin Overheat Protection remotely through the mobile app by touching Climate. Swipe up on the bottom
menu and select a setting under Cabin Overheat Protection (see Mobile App on page 406).
Cabin Overheat Protection operates until 12 hours has elapsed once you exit Model SModel X, or until the Battery energy
drops below 20%, whichever comes first. Using Cabin Overheat Protection requires energy from the Battery, which may
decrease range.
WARNING: Due to automatic shut-off, extreme outside conditions, or other potential inability to maintain the selected
temperature, the inside of the vehicle can become dangerously hot, even when Cabin Overheat Protection is enabled. If
you experience temperatures exceeding the selected temperature repeatedly, contact Tesla service.
WARNING: Never leave children or pets in the vehicle unattended. Due to automatic shut-off or extreme outside
conditions, the inside of the vehicle can become dangerously hot, even when Cabin Overheat Protection is enabled.
Climate Control Operating Tips
Normal behavior:
• When you use the mobile app to turn on the climate control system, it automatically turns off when the charge level drops
to 20%, or if two hours has passed. To cool or heat the cabin for a longer period of time, charge the vehicle and re-enable
your climate control preference through the mobile app.
• To reduce the temperature in the cabin in hot weather conditions, the fan may turn on to vent the cabin when the vehicle is
parked. This occurs only if the Battery's charge level is above 20%.
• In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot weather, the air
conditioning compressor can turn on even if you turned it off. This is normal because the system’s priority is to cool the
Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance.
• You may hear the sound of the climate system inside the cabin of Model SModel X when parked. It makes a low fan noise.
The climate system attempts to dry itself out to minimize additional moisture or musty odors. This is a normal operation and
not a cause for concern.
• Even when not in use, you may hear Model SModel X emit a whining noise or the sound of water circulating. These sounds
are normal and occur when the internal cooling systems turn on to support various vehicle functions, such as maintaining
the low voltage battery and balancing the temperature of the high voltage Battery
.
• In very humid conditions, it is normal for the windshield to fog slightly when you first turn on the air conditioning.
• It is normal for a small pool of water to form under Model SModel X when parked. Extra water produced by the
dehumidifying process is drained underneath.
Tips:
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• If the climate control system is louder than you prefer, manually reduce the fan speed.
• Improve the efficiency of the cabin heating or cooling by reducing your rate of acceleration. This allows the heat pump
system to take more heat from the Battery to efficiently heat the cabin, instead of maintaining the Battery's ability to
provide peak acceleration performance. Note that when subsequently increasing the acceleration mode, the Battery
requires time to warm up before the increased level of acceleration is available.
• To ensure the climate control system operates efficiently, close all windows and ensure that the exterior grille in front of the
windshield is free of ice, snow, leaves, and other debris.
• Your charge port latch may freeze in extremely cold weather or icy conditions. In cases where you cannot remove or insert
the charge cable, or your vehicle is not Supercharging due to the latch being frozen in place, enable Defrost Truck in the
mobile app. This helps thaw ice on the charge port latch so the charge cable can be removed or inserted. See Cold Weather
Best Practices on page 284 for more information.
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Adjusting the Front and Rear Vents
Model SModel X has a unique horizontal face-level vent that spans the width of the dashboard. It also has vents at the top and
bottom of the rear console.
NOTE: Outside air is drawn into Model SModel X through the grill in front of the windshield. Keep the grill clear of
obstructions, such as leaves and snow.
Using the front and rear touchscreens, you can pinpoint exactly where you want to direct the air flowing from this vent when
heating or cooling the cabin. When the face-level vent is on you can adjust the direction of the air flow from each vent. To
adjust the direction of the air flow, touch the radiating air waves from the corresponding vent on the touchscreen. The air flows
in a single stream when centered or splits into mirrored air streams when air is directed outward or inward from the center of
the vent.
NOTE: When you split a vent into two separate air flows, the air flow in each direction is not as strong as when all air is flowing
in a single direction.
Front passengers can turn off the flow of air from the passenger vent. To turn off air flow, press and hold the front passenger
air waves on the touchscreen. You can turn on the flow of air again by touching the front passenger vent.
Cabin Air Filter(s)
Model SModel X has a HEPA filter to prevent pollen, industrial fallout, road dust and other particles from entering through the
vents.
NOTE: The HEPA filter requires periodic replacement. See Service Intervals on page 429.
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Cold Weather Best Practices
To ensure that Model SModel X provides you with the best ownership experience possible in harsh cold weather conditions,
follow these best practices.
Before Driving
When snow and ice accumulate on your vehicle, moving parts, such as the door handles, windows, mirrors, and wipers can
freeze in place. To achieve maximum range and performance, it is helpful to warm the cabin and Battery before you leave.
There are several ways to do so:
• Touch Schedule, available on both the charging and climate control screens, to set a time when you want your vehicle to be
ready to drive (see Scheduled Charging and Scheduled Departure on page 425).
• On the mobile app, navigate to Climate to customize the temperature at which you want to heat the cabin. This also warms
the high voltage Battery
as needed.
• On the mobile app, navigate to Climate > Defrost Car > Defrost to melt snow, ice, and frost on the windshield, windows, and
mirrors. This also warms the high voltage Battery
as needed.
NOTE: Tesla recommends activating climate settings at least 30-45 minutes before departure (see Climate Controls on
page 360). Preconditioning times depend on outside temperature and other factors. The Mobile App will notify you once
your vehicle has reached the desired preconditioning temperature.
• In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place,
use your Tesla mobile app to precondition on HI for approximately 30-45 minutes (you must use your mobile app to
precondition; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the charge port
latch so the charge cable can be removed or inserted.
• In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place,
use the Defrost Car setting in the mobile app. This can help thaw ice on the charge port latch so the charge cable can be
removed or inserted.
• Warming the Battery using Scheduled Departure or the mobile app before driving can also reduce charging time at a
Supercharger or third party fast charger, especially if the Supercharger or third party fast charger is close enough that Trip
Planner does not have sufficient time to precondition the Battery (see Warming the Battery Before Supercharging on page
285).
Windows
• On the mobile app, navigate to Climate > Defrost as mentioned previously.
• Use the mobile app to schedule a service appointment for Tesla to provide hydrophobic coating to your windows for a
nominal fee.
Mirrors
If ice buildup is expected when parking, turn off Auto-Fold Mirrors. Touch Controls > Vehicle > Auto-Fold. Ice can prevent
exterior side mirrors from folding or unfolding.
NOTE: Side mirrors automatically heat as needed during preconditioning, or when the rear defroster is turned on.
Wipers
If you expect snow or ice to build up when parked, touch Controls > Service > Wiper Service Mode. This raises wipers against
the windshield so they can defrost when the windshield defrosts (see Wipers and Washers on page 228).
Tires and Tire Chains
• Use winter tires to increase traction in snowy or icy conditions. You can purchase winter tires on http://www.tesla.com (see
Seasonal Tire Types on page 438).
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• Tire chains provide additional traction when driving in snowy or icy conditions. Check local regulations to determine if tire
chains are recommended or required during winter months. See Using Tire Chains on page 439 for more information.
Your vehicle’s tire pressures will drop in cold ambient temperatures. If the TPMS indicator light appears, inflate the tires before
driving. The tires will lose one PSI for every 10° F (6° C) drop in outside temperature (see Tire Care and Maintenance on page
431). Proper tire pressures help protect tires from potholes and improve range when properly inflated.
While Driving
Cold weather can increase energy consumption because more power is required for driving, cabin and Battery heating. Follow
these suggestions to reduce energy consumption:
• Use seat heaters to keep warm. Seat heaters use less energy than the cabin heater. Lowering the cabin temperature and
using seat heaters reduces energy consumption (see Climate Controls on page 360).
• Slow down your driving and avoid frequent and rapid acceleration.
• Turn on Range Mode to automatically limit the power that the climate control system uses to maintain the temperature of
the Battery and the cabin area. Range Mode also turns off signature lights (if equipped) and adjusts the front and rear
motor torque split to maximize range (see Getting Maximum Range on page 261).
Regenerative Braking
Regenerative braking can be limited if the Battery is too cold. As you continue to drive, the Battery warms up and regenerative
power increases (see Regenerative Braking on page 233).
NOTE: Limited regenerative braking can be avoided if you allow enough time to precondition your vehicle or if you use
Schedule to precondition Model SModel X before your departure time (see Scheduled Charging and Scheduled Departure on
page 425).
Blue Snowflake Icon
A blue snowflake icon appears on your instrument panel when some of the stored energy in the Battery is unavailable
because the Battery is cold. This portion of unavailable energy displays in blue on the Battery meter. Regenerative
braking, acceleration, and charging rates may be limited. The snowflake icon no longer displays when the Battery is
sufficiently warm.
Warming the Battery Before Supercharging
By using Trip Planner (see Trip Planner on page 373) to navigate to a Supercharger, Model SModel X pre-heats the Battery to
ensure when you arrive at the Supercharger, the Battery temperature is optimal and ready to charge. This reduces the amount
of time it takes to charge.
NOTE: Tesla recommends using Trip Planner to navigate to a Supercharger for at least 30-45 minutes before arrival to ensure
optimal Battery temperature and charging conditions. If the drive to the Supercharger is less than 30-45 minutes, consider
preconditioning the Battery prior to driving (see Before Driving on page 284).
Autopilot
To ensure optimal Autopilot performance, keep the sensors and radar free of snow, ice, mud, and dirt (see About Autopilot on
page 286).
After Driving
Leave Model SModel X plugged in when not in use. This uses the charging system, rather than the Battery itself, to keep the
Battery warm (see High Voltage Battery
Information on page 415).
Scheduled Departure
When parked, plug in Model SModel X and use the Schedule settings, available on both the charging and climate control
screens, to set a time when you want to precondition Model SModel X (see Scheduled Charging and Scheduled Departure on
page 425). Your vehicle determines the appropriate time to begin charging so it is complete during off-peak hours and the
cabin and Battery are warm by your set departure time. For more information, see Scheduled Charging and Scheduled
Departure on page 425.
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Charge Port
• If your charge port latch freezes in place and a charging cable becomes stuck in the charge port, try manually releasing the
charge cable. See Manually Releasing Charge Cable on page 426Manually Releasing Charge Cable on page 427Manually
Releasing Charge Cable on page 426.
• Use the mobile app to precondition your vehicle to help thaw ice on the charge port latch so that the charge cable can be
removed or inserted (see Mobile App on page 406).
NOTE: You can also prevent the occurrence of a charge port latch freezing in place by using the Schedule settings (see
Scheduled Charging and Scheduled Departure on page 425).
NOTE: If your charge port latch is frozen in place, it may not lock the charging cable in place when inserted, but it can still
charge at a slow AC rate even if the latch is not engaged.
Storage
If you leave Model SModel X parked for an extended period of time, plug the vehicle into a charger to prevent normal range
loss and to keep the Battery at an optimal temperature. Your vehicle is safe to stay plugged in for any length of time.
When not in use, Model SModel X enters a sleep mode to conserve energy. Reduce the number of times you check your
vehicle’s status on the mobile app, as this automatically wakes up your vehicle and starts normal energy consumption.
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Hot Weather Best Practices
To ensure that Model SModel X provides you with the best ownership experience possible in hot ambient conditions, follow
these best practices.
Before Driving
There are several ways to prepare your vehicle for a drive, without having to get into an already hot vehicle:
• Precondition the cabin by moving the direction of air flow from the vents, and turn the seat heaters on or off. In the mobile
app, navigate to Climate to customize the temperature at which you want to cool the cabin.
• Touch Schedule, available on both the Charging and Climate Control screens, to set a time when you want your vehicle to
be ready to drive (see Scheduled Charging and Scheduled Departure on page 880).
• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions.
• In the mobile app, navigate to Controls to vent the windows.
NOTE: Tesla recommends activating climate settings at least 30-45 minutes before departure (see Climate Controls on page
360). Preconditioning times depend on outside temperature and other factors. The mobile app will notify you once your
vehicle has reached the desired preconditioning temperature.
After Driving
Leave Model SModel X plugged in when not in use, especially if using Preconditioning or Cabin Overheat Protection. This uses
the charging system, rather than the battery itself, to maintain a comfortable temperature (see High Voltage Battery
Information on page 415). In addition, there are several ways to minimize a hot cabin:
• Before leaving your vehicle (to run errands, for example), use Dog Mode to keep the cabin cool for pets or perishable
goods. See Keep Climate On, Dog, and Camp on page 366 for more information.
• Tesla recommends turning the air conditioning off approximately 30 seconds before pressing Park to reduce puddling
below the vehicle.
• Park in the shade to help reduce power consumption and maintain cooler cabin temperatures.
• Use a sun shade (available on the Tesla Shop) if you have to park outside in the sun.
• When parked, plug in Model SModel X and Schedule your charging. Your vehicle determines the appropriate time to begin
charging so it is complete during off-peak hours. The cabin and Battery are also prepared by your set departure time. For
more information, see Scheduled Charging and Scheduled Departure on page 880.
Charging
When using Trip Planner or navigating to a Supercharger station, your vehicle automatically prepares the Battery for most
efficient charging. In extreme heat, you may not see the message that the vehicle is preconditioning the Battery while
navigating to a Supercharger, but it is still preparing the Battery for charging.
NOTE: Tesla recommends using Trip Planner to navigate to a charging location for at least 30-45 minutes before arrival to
ensure optimal Battery temperature and charging conditions. If the drive to the charging location is less than 30-45 minutes,
consider preconditioning the Battery before driving (see Before Driving on page 284).
If possible, leave your vehicle plugged into a charger whenever not in use, even in warm weather, especially if using
Preconditioning or Cabin Overheat Protection.
Storage
If you leave Model SModel X parked for an extended period of time, plug the vehicle into a charger to prevent normal range
loss and to keep the Battery at an optimal temperature. Your vehicle is safe to stay plugged in for any length of time.
When not in use, Model SModel X enters a sleep mode to conserve energy. Reduce the number of times you check your
vehicle’s status on the mobile app, as this automatically wakes up your vehicle and starts normal energy consumption.
Owner's Manual
853
Navigation and Entertainment
Maps and Navigation
Map Overview
The touchscreen displays a map at all times (except when Model SModel X is shifted into Reverse).
Use your finger(s) to interact with the map:
• To move the map in any direction, hold and drag a finger.
• To rotate the map in any direction, hold and turn two fingers.
• To zoom the map in or out, expand or pinch two fingers, respectively.
NOTE: When you rotate or move the map, your current location is no longer tracked. The message "Tracking Disabled" displays
briefly next to the map orientation icon and the icon turns gray. To re-enable tracking, touch the map's orientation icon and
choose North Up or Heading Up.
NOTE: The map zooms in and out automatically when a navigation route is active.
To change the orientation of the map, toggle between these options:
North Up - North is always at the top of the screen.
Heading Up - The direction you are driving is always at the top of the screen. The map rotates as you change
direction. This icon has an integrated compass that indicates the direction you are driving.
NOTE: Touching this icon while navigating to a destination displays the route overview.
The route overview is available when you are navigating to a destination. The route overview also displays
when you expand the turn-by-turn direction list (by swiping it downward). When you collapse the turn-byturn direction list by swiping it upward, the map reverts back to displaying your previously chosen orientation.
Your current location is shown on the map. When you rotate or move the map, your current location is no longer tracked. To reenable tracking, touch the map's orientation icon to choose North Up or Heading Up. When you touch the map while a
navigation route is active, the turn-by-turn direction list displays the next set of directions and the orientation icon disappears.
Touch anywhere on the map to re-display it.
Map Display
Touch these icons to customize what the map displays:
Display/hide satellite imagery (if equipped with premium connectivity).
Display/hide traffic conditions (if equipped with premium connectivity). Green lines indicate no traffic; orange
lines indicate light traffic; red lines indicate moderate traffic; and pink lines indicate heavy traffic. To ensure
traffic is easy to identify along a navigation route, green traffic lines display under the blue route line, whereas
orange, red, and pink traffic lines display on top of the blue route line.
854
Owner's Manual
Navigation and Entertainment
Display/hide map details (such as points of interest).
Drop a pin anywhere on the map by pressing and holding your finger on a desired location. When you drop a pin, or touch an
existing pin, the chosen location is centered on the map, and a popup screen provides information about the location. From
this popup, you can navigate to the location, call the location (if a phone number is available) and add or remove the location
from your list of favorite destinations (see Home, Work, and Favorite Destinations on page 371).
Display/hide all charging locations and a popup list that includes the city and proximity of the corresponding
stations on the map. Charging locations include Tesla Superchargers, destination charging sites, third-party
fast chargers, and public chargers that you have used previously. See Charging Locations on page 372.
Touch the lightning bolt icons in the popup list to filter by the types of chargers based on max power.
NOTE: In some market regions, third-party fast chargers are also included on the map as dark gray pins when
you display chargers.
Navigation Settings
The navigation settings icon displays when you touch ... once you start navigating to a destination.
NOTE: You can also access navigation settings by touching Controls > Navigation.
Touch the navigation settings icon to customize the navigation system to suit your preferences: (the available settings vary
depending on your market region and vehicle configuration):
• Touch - or + to increase or decrease the volume of spoken navigation instructions. Decreasing all the way to the left, or
touching the speaker icon, mutes the instructions. You can also mute/unmute navigation instructions by touching the
speaker icon. This volume setting applies only to the navigation system's spoken instructions. Volume for Media Player and
Phone is not changed.
• Enable Automatic Navigation if you want Model SModel X to automatically initiate a navigation destination when you get in
your vehicle. Destinations are predicted based on commonly driven routes, time of day, and calendar entries (see
Automatic Navigation on page 371).
• Enable Trip Planner to add supercharger stops as needed. Supercharging stops are added to navigation routes with the
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Click on the (+) Plus Sign
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TSB/Document ID: 2024.26.3_SX_0724.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-31
MFR Internal Campaign ID/Software Version: 2024.26.3
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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