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NHTSA ID Number: 11005739

Manufacturer Communication Number: 2024.26.3_SX_0724.pdf

TSB/Document Date: 2024-08-06


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


Bluetooth
Bluetooth® Compatibility
You can use various Bluetooth devices in Model SModel X provided it is paired and within operating range. For
example, you can pair your Bluetooth-capable phone so you can use it hands-free. In addition to phones, you
can pair other Bluetooth-enabled devices with Model SModel X. For example, you can pair an iPod Touch, iPad,
Android tablet, etc. from which you can play music.

Before using your phone or other Bluetooth device with Model SModel X, you must pair it. Pairing sets up Model SModel X to
communicate with supported Bluetooth-capable devices. You can pair up to ten Bluetooth phones. Unless you've specified a
specific phone as a Priority Device, or if the phone specified as Priority Device is not within range, Model SModel X always
connects to the last phone that was used (provided it is within range). To connect to a different phone, see Switching Between
Paired Devices on page 732.
NOTE: Authenticating your phone to use as a key (see Keys on page 20) does not allow you to use the phone hands-free, play
media from it, etc. You must also pair it as described below.
NOTE: On many phones, Bluetooth turns off if the phone’s battery is low.
NOTE: Although Bluetooth typically supports wireless communication over distances of up to approximately 30 feet
(nine meters), performance can vary based on the phone, or other device, you are using.
NOTE: Model SModel X can pair up to twenty Bluetooth devices at a time but only allows two devices to connect
simultaneously (such as one phone and one controller or two controllers) to each front and rear touchscreen (if equipped).
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If you must
leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.

Pairing a Phone or Bluetooth Device
Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your contact list,
recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired, Model SModel X can connect
to it whenever the phone is within range.
1. To pair a phone or a Bluetooth device, sit inside Model SModel X and ensure the touchscreen is on.
2. Unlock your phone and enable Bluetooth (typically in Settings on your phone).
NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.
3. On the touchscreen, touch Controls > Bluetooth to automatically start Bluetooth scanning for new devices.
4. Wait for your phone to be listed and touch Connect.
5. Check that the number displayed on your phone matches the number on the touchscreen. Then, on your phone, confirm
that you want to pair.
6. If prompted on your phone, specify whether you want to allow Model SModel X to access your personal information, such
as calendar, contacts and media files (see Importing Contacts and Recent Calls on page 732). When paired,
Model SModel X lists your phone under Controls > Bluetooth > Paired Devices.
To change the settings of a paired device, go to Controls > Bluetooth > Paired Devices and expand the dropdown next to the
device's name.
If you are experiencing issues importing or connecting to Bluetooth, see Troubleshooting Bluetooth on page 732 for more
information.
For vehicles manufactured prior to approximately April 2018: If Bluetooth takes an exceptionally long time to pair, reset
Bluetooth functionality by touching Controls > Service > Reset Bluetooth. You may need to wait a few minutes. Once reset, try
pairing to Model SModel X again. After you reset Bluetooth, Model SModel X may forget previously paired devices.

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Importing Contacts and Recent Calls
Once a phone is paired, go to Controls > Bluetooth > Paired Devices and expand the dropdown next to the device's name to
specify whether you want to allow access to your phone’s contacts, recent calls and text messages. If you allow access, you
can use the phone app to make calls and send messages to people in your list of contacts and on your recent calls list (see
Phone and Calendar on page 381). Before contacts can be imported, you may need to either set your phone to allow syncing,
or respond to a popup on your phone to confirm that you want to sync contacts. This varies depending on the type of phone
you are using. For details, refer to the documentation provided with your phone.
If you are having trouble importing contacts or pairing with Bluetooth, see Troubleshooting Bluetooth on page 732 for more
information.

Disconnecting or Unpairing a Bluetooth Device
If you want to disconnect your phone or Bluetooth device, but keep it paired, touch Disconnect in your phone's Bluetooth
settings dropdown on the touchscreen (Controls > Bluetooth > Paired Devices > Your phone). If you no longer want to use your
device with Model SModel X, touch Forget Device and follow the instructions. Once you forget a device, you must pair it again
if you want to use it with Model SModel X (see Pairing a Phone or Bluetooth Device on page 731).
NOTE: Your phone automatically disconnects when you leave Model SModel X.
NOTE: Unpairing the phone has no effect on using the phone as a key. To forget an authenticated phone, see Managing Keys
on page 29.

Switching Between Paired Devices
Model SModel X automatically connects to a phone that you designated as Priority Device. If you have not set a phone as a
priority, Model SModel X connects to the last phone to which is was connected, provided it is within operating range and has
Bluetooth turned on. If the last phone is not within range, it attempts to connect with the next phone that it has been paired
with.
To connect to a different phone, touch Controls > Bluetooth > Paired Devices. Select the phone you want to connect to, then
touch Connect. If the phone you want to connect to is not listed, you must pair the phone. See Pairing a Phone or Bluetooth
Device on page 731.
When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show that
Model SModel X is connected to the phone.

Troubleshooting Bluetooth
Your vehicle uses Bluetooth and BLE (Bluetooth Low Energy) to seamlessly connect your smartphone to Model SModel X. Due
to several potential factors, Bluetooth or BLE may sometimes disconnect or experience issues in the pairing process.
Connecting to Bluetooth allows your vehicle to use phone functions such as audio, phone calls, calendars, text messages, etc.
BLE is used for passive functions like phone key.
NOTE: Do not unpair your vehicle to your phone or remove it as phone key without a working key card nearby.
Try the following to troubleshoot Bluetooth, starting with your smartphone.
Smartphone Troubleshooting
Bluetooth may not connect due to settings and updates on your smartphone:
• Enable Bluetooth on your phone. If already enabled, disable and re-enable Bluetooth again.
• Ensure Airplane Mode is turned off.
• Charge your phone; if your phone battery is too low, it may not support Bluetooth functions.
• Pair your device properly. If already paired, try unpairing and re-pairing again.
• Update your phone to the latest software provided by the manufacturer.
• Check that your vehicle's sound system is selected as the audio output source.
• Ensure your phone's settings allow for Bluetooth (ex: data is turned on or you are connected to Wi-Fi).
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• Turn your phone off and on again.
• Ensure location permissions set to “Always On” for the mobile app.
TeslaeBay logo Mobile App Troubleshooting
Check the TeslaeBay logo mobile app:
• Confirm the TeslaeBay logo mobile app is up to date on software.
• Verify you're logged into the TeslaeBay logo mobile app while using your phone key.
• Ensure the Tesla app is running in the background.
• Double check that you have completely set up your profile in the mobile app and properly configured your settings.
Vehicle Troubleshooting
Your vehicle's settings may affect its ability to pair with your smartphone:
• Charge Model SModel X: If the vehicle Battery is too low, you may lose Bluetooth function.
• Update vehicle software and make sure it is always up to date. Check for new software updates by navigating to Controls >
Software.
• Restart the touchscreen. See Touchscreen Overview on page 15.
• Reboot your vehicle.
If Bluetooth still does not work, unpair from your vehicle AND smartphone. Then try re-pairing both again.
For BLE phone key issues, when in the vehicle, navigate to Controls > Locks and remove your phone as "Phone as Key". Then
set it back up again. But only do this while you are in the vehicle and have a reliable back up key available (such as a key card).

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Phone and Calendar
Bluetooth® Compatibility
You can use your Bluetooth-capable phone hands-free in Model SModel X provided your phone is within
operating range. Although Bluetooth typically supports wireless communication over distances of up to
approximately 30 feet (nine meters), performance can vary based on the phone you are using.

Before using your phone with Model SModel X, you must pair it. Pairing sets up Model SModel X to work with your Bluetoothcapable phone (see Pairing a Bluetooth Phone on page 381).
NOTE: Authenticating your phone to use as a key (see Keys on page 20) does not also allow you to use the phone hands-free,
play media from it, etc. You must also pair it as described below.
You can pair up to ten Bluetooth phones. Unless you've specified a specific phone as a Priority Device or if the phone specified
as Priority Device is not within range, Model SModel X always connects to the last phone that was used (provided it is within
range). To connect to a different phone, see Bluetooth® Compatibility on page 381.
NOTE: On many phones, Bluetooth turns off if the phone’s battery is low.
NOTE: In addition to phones, you can pair other Bluetooth-enabled devices with Model SModel X. For example, you can pair
an iPod Touch, an iPad, an Android tablet, etc. from which you can play music.

Pairing a Bluetooth Phone
Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your contact list,
recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired, Model SModel X can connect
to it whenever the phone is within range.
To pair a phone, follow these steps while sitting inside Model SModel X:
1. Ensure both the touchscreen and the phone are powered on.
2. On your phone, enable Bluetooth and ensure it is discoverable.
NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.
3. Touch the Bluetooth icon located at the top of the Controls screenat the top of the touchscreen.
4. On the touchscreen, touch Add New Device > Start Search. A list of all available Bluetooth devices within operating
distance displays on the Bluetooth settings screen.
5. Choose the phone with which you want to pair. Within a few seconds, the Bluetooth settings screen displays a randomly
generated number. Your phone also display a number.
6. Check that the number displayed on your phone matches the number on the Bluetooths settings screen. Then, on your
phone, confirm that you want to pair.
7. If prompted on your phone, specify whether you want to allow Model SModel X to access your personal information, such
as calendar, contacts and media files.
When paired, Model SModel X automatically connects to the phone, and the Bluetooth settings screen displays the Bluetooth
symbol next to the phone’s name to indicate that the connection is active.
You can display the Bluetooth settings screen at any time and change the settings associated with a connected device. For
example, you can designate a connected phone as the Priority Device. This is useful in situations where you have connected
more than one phone, and both phones are frequently used in Model SModel X at the same time. Model SModel X
automatically attempts to connect to the priority device before others. If a priority device is not specified, or is not within
range, Model SModel X connects to the most recently used phone (if applicable).
For vehicles manufactured prior to approximately April 2018: If Bluetooth takes an exceptionally long time to pair, reset
Bluetooth functionality by touching Controls > Service > Reset Bluetooth. You may need to wait a few minutes. Once reset, try
pairing to Model SModel X again. After you reset Bluetooth functionality, the vehicle may forget any previously paired devices.
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Importing Contacts and Recent Calls
Once paired, use the Bluetooth settings screen to specify whether you want to allow access to your phone’s calendar,
contacts and recent calls. If you allow access, you can use the phone app to make calls and send messages to people in your
list of contacts and on your recent calls list (see Bluetooth® Compatibility on page 381). Before contacts can be imported, you
may need to either set your phone to allow syncing, or respond to a popup on your phone to confirm that you want to sync
contacts. This varies depending on the type of phone you are using. For details, refer to the documentation provided with your
phone.
NOTE: You can turn access to your contacts and recent calls on or off at any time by displaying the Bluetooth settings screen,
choosing the phone, and then changing the associated access settings.

Unpairing a Bluetooth Phone
If you want to disconnect your phone and use it again later, simply touch Disconnect on the Bluetooth settings screen. If you
no longer want to use your phone with Model SModel X, touch Forget This Device. Once you forget a device, you must pair it
again if you want to use it with Model SModel X (see Pairing a Bluetooth Phone on page 381).
NOTE: Your phone automatically disconnects when you leave Model SModel X.
NOTE: Unpairing the phone has no effect on using the phone as a key. To forget an authenticated phone, see Keys on page
20Keys and Doors on page 43.

Connecting to a Paired Phone
Model SModel X automatically connects to a phone that you designated as Priority Device on the Bluetooth settings screen. If
you have not set a phone as a priority, Model SModel X connects to the last phone to which is was connected, provided it is
within operating range and has Bluetooth turned on. If the last phone is not within range, it attempts to connect with the next
phone that it has been paired with.
To connect to a different phone, touch the Bluetooth icon at the top of the touchscreenControls screen. The Bluetooth
settings screen displays a list of paired phones. Choose the phone you want to connect to, then touch Connect. If the phone
you want to connect to is not listed, you must pair the phone. See Pairing a Bluetooth Phone on page 381.
When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show that
Model SModel X is connected to the phone.

Using the Phone App
When your phone is connected to Model SModel X using Bluetooth, and you have allowed access to information
on your phone (see Importing Contacts and Recent Calls on page 382), you can use the phone app to display
and make a hands-free call to anyone listed on your phone.

• Calls- Displays recent calls in chronological order with the most recent call listed first.
• Messages- Displays message in chronological order with the most recent message listed first. You can view, send, and
receive text messages. Instead of typing a text message, touch the microphone button on the right side of the steering
wheelsteering yoke to enter text using your voice.
WARNING: To minimize distraction and ensure the safety of vehicle occupants as well as other road users, do not
view or send text messages when the vehicle is in motion. Pay attention to road and traffic conditions at all times
when driving.
• Contacts- Contacts are listed in alphabetical order and can be sorted by first name or last name. You can also choose a
letter on the right side of the list to quickly scroll to the names that begin with the selected character. When you touch a
name on your contacts list, the contact's available number(s) displays on the right pane, along with other available
information (such as address). Touch the contact's number to make a call.
• Favorites- Displays the contacts from your phone that you have identified as Favorites.
• Calendar- Displays calendar entries from your phone (see Calendar on page 383). If an entry includes a phone number or
an address, you can make a phone call, or navigate to a destination, by touching the corresponding information in the
calendar entry.
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Making a Phone Call
You can make a phone call by:
• Speaking a voice command (see Voice Commands on page 391). Voice commands are a convenient, hands-free way to call
or text your contacts.
• Selecting a contact or recent call from the menu on your right scroll button (see Using Right Steering Wheel Buttons on
page 189).
• Touching a phone number shown in a list in the phone app - Contacts, Calls, or Calendar.
• Using the Model SModel X on-screen dialer in the Phone app's Calls list.
NOTE: If it is safe and legal to do so, you can also initiate a call by dialing the number or selecting the contact directly from
your phone.
NOTE: You can also make a phone call by touching a pin on the map and choosing the phone number (if available) on the popup
screen.

Receiving a Phone Call
When your phone receives an incoming call, the instrument panel and touchscreen displaytouchscreen displays the caller’s
number or name (if the caller is in your phone’s contact list and Model SModel X has access to your contacts).
Touch one of the options on the touchscreen to Answer or Ignore the call. Depending on the phone you are using and what
speakers you used for your most recent call, your phone may prompt you to choose which speakers you want to use for the
incoming call.
WARNING: Stay focused on the road at all times while driving. Using or programming a phone while driving, even with
Bluetooth enabled, can result in serious injury or death.
WARNING: Follow all applicable laws regarding the use of phones while driving, including, but not limited to, laws that
prohibit texting and require hands-free operation at all times.

In Call Options
When a call is in progress, you can display the call menu on the instrument panel by pressing the top button on the right side
of the steering wheel. Then roll the right scroll button and choose an option (see Using Right Steering Wheel Buttons on page
189). To adjust the call volume, roll the steering wheel's left scroll button during a call.

In Call Options
When a call is in progress, the call menu displays on the touchscreen. Then roll the right scroll button to choose an option. To
adjust the call volume, roll the steering wheelsteering yoke's left scroll button during a call.

Calendar
The calendar displays scheduled events from your phone’s (iPhone® or Android™) calendar for the current and
next day. The calendar is conveniently integrated with the phone app so you can navigate to, or dial into, your
next meeting.

Using the calendar requires that:
• The Tesla mobile app is running, you are logged in, and the mobile app's Calendar Sync setting is turned on. The mobile app
can then periodically (and automatically) send calendar data from your phone to Model SModel X.
NOTE: To ensure you have access to all of the calendar's features, it is recommended that you use the most recent version
of the mobile app.
• Your phone is connected to Model SModel X via Bluetooth (for privacy reasons, Model SModel X displays calendar data
only from a connected phone). In situations when your vehicle is not connected to a phone, touch Connect Phone on the
calendar list.
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• Mobile access is turned on (Controls > Safety > Allow Mobile Access).
• Both your phone and your vehicle have good connectivity.
If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to navigate to
the event's location. When an event on your calendar takes place within the next hour and has a uniquely specified address,
the touchscreen notifies you if there is a better route due to traffic, even when you’re not actively using navigation.
If an event has a uniquely specified address and takes place within two hours of you entering your vehicle and preparing to
drive, Model SModel X automatically routes you to the event's address (see Automatic Navigation on page 371).
Touch an event's information icon to display all notes associated with the event. If the notes include one or more phone
numbers, the information icon shows a phone icon and the calendar displays the first phone number found. Touch to initiate a
phone call. You can also initiate a phone call by touching any number in an event's notes popup screen (this is especially useful
for conference calls). If notes include a web link, you can touch the link to open it in the Web browser.

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HomeLink Universal Transceiver
About HomeLink
If your vehicle is equipped with the HomeLink® Universal Transceiver, you can operate up to three Radio
Frequency (RF) devices, including garage doors, gates, lights, and security systems.

NOTE: Depending on date of manufacture, market region, and options selected at time of purchase, some vehicles are not
equipped with a HomeLink Universal Transceiver.
WARNING: Do not use the HomeLink Universal Transceiver with a device that does not have safety stop and reverse
features. Using a device without these safety features increases the risk of injury or death.

Supported Modes
HomeLink supports three different transmit modes, which is how your vehicle and the RF device communicate. Selecting a
transmit mode is determined by your RF device's compatibility:
• Standard Mode: Use Standard Mode if your RF device is equipped with a remote control that must be used to operate the
device (for example, a remote-controlled garage door). This mode is the most commonly used transmit mode for HomeLink
devices.
• D-Mode or UR-Mode: Use D-Mode or UR-Mode if the RF device does not have a remote control, and the receiver has a
"Learn" button (may also be called "Program" or "Smart"). D-Mode and UR-Mode function similarly in that Model SModel X
communicates directly with the device's receiver as opposed to the remote control.
NOTE: D-Mode is used primarily in North America whereas UR-Mode is popular in Europe, the Middle East, and Asia. To
determine the mode your device is compatible with, contact HomeLink (www.homelink.com or call 1-800-355-3515).
Each of your devices can be set to a different mode. For example, your garage door can be set to Standard Mode, your front
gate can be set to D-Mode, etc. To change a transmit mode, touch the HomeLink icon at the top of the touchscreenControls
screen and select the device you want to change. Then, select Program and choose the desired mode for your device. Confirm
by touching Set Mode and follow the onscreen instructions.
For older vehicles, changing the mode for one device changes the mode for all devices, so be careful when changing transmit
modes. Devices not compatible with your selected mode may not work. Touch the HomeLink icon at the top of the
touchscreen, then touch Change Transmit Mode.
NOTE: Check the product information for your HomeLink device to determine which mode is compatible with your device.

Programming HomeLink
To program HomeLink®:
1. Park Model SModel X so that the front bumper is in front of the device you want to program.
CAUTION: Your device might open or close during programming. Therefore, before programming, make sure that the
device is clear of any people or objects.
2. Check that the device's remote control has a healthy battery. Tesla recommends replacing the battery in the device's
remote control before Programming HomeLink.
3. Touch the HomeLink icon at the top of the touchscreenControls screen.
4. Touch Create HomeLink.
5. Select the mode you wish to use: Standard, D-Mode, or UR-Mode (see Supported Modes on page 400).
6. On the touchscreen, enter a name for your device, then and touch Enter or Create HomeLink.
7. Touch Start and follow the onscreen instructions.

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NOTE: If you see a screen called “Train the receiver” while programming the device, remember that this is a time-sensitive
step. After pressing the Learn/Program/Smart button on the device's remote control, you have only approximately 30
seconds to return to your vehicle and press Continue, and then press the trained HomeLink device name twice. Consider
having an assistant to ensure you can complete this step within 30 seconds.
8. Once your device is programmed, touch Save to complete the programming.
9. Ensure HomeLink works as expected. In some cases, you may need to repeat the programming process multiple times
before succeeding.
Once programmed, you can operate the device by touching its corresponding HomeLink icon on the touchscreen. HomeLink
remembers the location of your programmed devices. When you approach a known location, the HomeLink control on the
touchscreen automatically appears. When you drive away, it disappears.
NOTE: For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

Auto Opening and Closing
To operate a HomeLink device without using the touchscreen, you can automate the device to open as you approach, and
close as you drive away:
1. Touch the HomeLink icon at the top of the touchscreenControls screen, then choose the device you want to automate.
2. Select the Auto-open when arriving checkbox if you want the device to open as you approach.
3. Touch the arrows to specify the distance you want Model SModel X to be from the device before it opens.
4. Select the Auto-close when leaving checkbox if you want the device to close as you drive away.
As you approach (or drive away from) a device that is set to operate automatically, the HomeLink status icon displays a countdown message to let you know when the device automatically opens or closes. In situations where you don't want the device
to automatically open or close, touch Skip Auto-Open or Skip Auto-Close at any time during the count-down message.
NOTE: Do not rely on HomeLink to ensure the device fully closes.

Resetting the Location of the HomeLink Device
If you experience situations in which you sometimes drive up to your HomeLink device and it doesn't open, or the touchscreen
does not display a notification as you approach a programmed device, you may need to reset the device's location. To do so,
park as close as possible to the HomeLink device (garage door, gate, etc.) and display the HomeLink settings page by touching
the HomeLink icon at the top of the touchscreenControls screen. Touch the name of the device you want to reset, then touch
Reset Location.

Deleting a Device
To delete a HomeLink device, touch the HomeLink icon at the top of the touchscreenControls screen. Touch the name of the
device you want to delete, then touch Delete.
NOTE: You can also perform a factory reset to erase your HomeLink settings, along with all other personal data (saved
addresses, music favorites, imported contacts, etc.). See Erasing Personal Data on page 359Service on page 357.
NOTE: For security reasons, delete your HomeLink devices if you sell your Model SModel X.

Troubleshooting HomeLink
Standard Mode
In Standard Mode, Model SModel X records the RF signal from your HomeLink device's remote control. The touchscreen
instructs you to stand in front of the vehicle, point the device's remote control at the front bumper, and press and hold the
button until the headlights flash. When the headlights flash, Model SModel X has learned the remote control and you can
touch Continue on the touchscreen. If the headlights do not flash:
• Check the batteries in the remote control. It is a good idea to replace the batteries before you start programming.
• Ensure you are standing in front of Model SModel X with the device's remote control positioned within two inches (five cm)
of the Tesla emblem.
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• Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold the
button on the remote control for up to three minutes.
NOTE: Some HomeLink remote controls require multiple short presses (approximately one second each press) instead of
one long duration press. If you are unsuccessful after multiple attempts of using long presses, try repeated presses of one
second each.
D-Mode and UR-Mode
In D Mode and UR-Mode, the device’s receiver learns Model SModel X. The touchscreen instructs you to press the "Learn"
button (may also be called "Program" or "Smart") on the device's receiver. If this does not work, refer to the following
guidelines:
• Park Model SModel X with its bumper as close as possible to the garage door, gate, etc. that you are trying to program.
• Make sure you are pressing the receiver's Learn/Program/Smart button. For instructions on how to put the receiver into
learning mode, refer to the product details provided with your RF device that you are trying to program.
• If you see a screen called "Train the receiver" while programming the device, remember that this is a time-sensitive step.
After pressing the Learn/Program/Smart button on the device's remote control or receiver, you only have approximately 30
seconds to return to your vehicle, press Continue, then press the trained HomeLink device name twice. Consider having
someone assist you with this step.
• Most devices stay in learning mode for only three to five minutes. Immediately after pressing the device's Learn/Program/
Smart button, follow the instructions displayed on the vehicle's touchscreen.
For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

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Starting and Powering Off
Starting
When you open a door to enter Model SModel X, the touchscreen powers on and you can operate all controls. To shift
Model SModel X, press the brake pedal and swipe up for Drive or down for Reverse on the touchscreen's drive mode strip (see
Shifting on page 200).
If Auto Shift out of Park is enabled, Model SModel X automatically selects Drive or Reverse based on the detected
surroundings . Pressing the brake pedal shifts the vehicle into the selected drive mode displayed on the instrument panel
(provided the driver's door is closed and the driver's seat belt is buckled), and pressing the accelerator moves the vehicle in
that direction.
NOTE: To turn Auto Shift out of Park on or off, touch Controls > Pedals & Steering > Auto Shift out of Park.
Before accelerating when Auto Shift out of Park is enabled, check the instrument panel to make sure that Model SModel X has
shifted into the drive mode you want (Drive or Reverse). If the selection is not correct, or if Auto Shift out of Park is not
enabled, swipe up for Drive or down for Reverse on the touchscreen's drive mode strip to choose a new drive mode. See
Shifting on page 200.
NOTE: If PIN to Drive is enabled (see PIN to Drive on page 394), you must enter a valid PIN on the touchscreen before you can
drive Model SModel X.
Everything you need to know when driving Model SModel X displays on the instrument panel.
Drive Disabled - Requires Authentication
If Model SModel X does not detect a key when you press the brake (a phone key is not detected or two minutes have passed
since you used the key card), the touchscreen displays a message telling you that driving requires authentication.
If you see this message, place the key card in either phone dock where the RFID transmitter can read it. The two-minute
authentication period restarts and you can start Model SModel X by pressing the brake pedal.

A number of factors can affect whether Model SModel X can detect a phone key (for example, the device's battery is low or
dead and is no longer able to communicate using Bluetooth).
Always keep your phone key or a key card with you. After driving, your key is needed to restart Model SModel X. And when
you leave the vehicle, you must bring your key with you to lock Model SModel X, either manually or automatically.

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Powering Off
When you finish driving and shift into Park, simply exit the vehicle. When you leave Model SModel X with your phone key and
key fob, it powers off automatically, turning off the instrument panel and touchscreen.
Model SModel X also powers off automatically after being in Park for 30 minutes, even if you are sitting in the driver’s seat.
Although usually not needed, you can power off Model SModel X while sitting in the driver’s seat, provided the vehicle is not
moving. Touch Controls > Safety > Power Off. Model SModel X automatically powers back on after a short period if you press
the brake pedal or touch the touchscreen.
NOTE: Model SModel X automatically shifts into Park whenever it determines that you are exiting the vehicle (for example, the
driver's seat belt is unbuckled and the vehicle is almost at a standstill). If you shift into Neutral, your vehicle shifts into Park
when you open the door to exit. To keep your vehicle in Neutral, see Instructions for Transporters on page 517.

Power Cycling the Vehicle
You can power cycle Model SModel X if it demonstrates unusual behavior or displays a nondescript alert.
NOTE: If the touchscreen is unresponsive or demonstrates unusual behavior, reboot it before you power cycle the vehicle (see
#unique_1260 on page ).
1. Shift into Park.
2. On the touchscreen, touch Controls > Safety > Power Off.
3. Wait for at least two minutes without interacting with the vehicle. Do not open the doors, touch the brake pedal, touch the
touchscreen, etc.
4. After two minutes, press the brake pedal or open the door to wake the vehicle.

742

Owner's Manual

Driving
Shifting
Auto Shift out of Park
NOTE: Auto Shift out of Park is a BETA feature and is disabled by default.
When Auto Shift out of Park is enabled, Model SModel X is designed to use inputs from various sensors to automatically select
Drive or Reverse. The instrument panel displays the selected drive mode when the driver's door is closed and seat belt is
buckled.
To override the selection, press the brake pedal and use the drive mode strip on touchscreen to shift into your desired drive
mode (Drive, Reverse, Park; see Shifting Using the Touchscreen on page 200).
Confirm the drive mode selection and follow the instructions on the instrument panel before you press the accelerator.
WARNING: As always, be aware of your vehicle and surroundings before driving. Never rely on Model SModel X to
automatically select a suitable drive mode without confirming the selection before you start to drive.
If Auto Shift out of Park is unavailable, the instrument panel displays a message.
Model SModel X automatically selects a drive mode when:
• Auto Shift out of Park is enabled (touch Controls > Pedals & Steering > Auto Shift out of Park).
• Model SModel X is in Park.
• The driver's seat belt is fastened.
• The brake pedal is pressed.
• All doors and trunks are closed.
• The drive mode selector on the center console is not activated (see Shift Using the Center Console on page 201).
NOTE: Model SModel X does not automatically select drive modes in Valet Mode.
Auto Shift out of Park is disabled by default. When disabled, use the touchscreen or the center console to manually shift. To
enable Auto Shift out of Park, touch Controls > Pedals & Steering > Auto Shift out of Park.

Shifting Using the Touchscreen
When you press the brake pedal when parked, the drive mode strip displays on one side of the touchscreen. Use the drive
mode strip to shift Model SModel X: swipe up for Drive, swipe down for Reverse or touch the P for Park. The drive mode strip
is always available on the touchscreen when you touch Controls.

Owner's Manual

743

Driving

NOTE: To shift from Drive into Reverse or vice versa, the driving speed must be less than 5 mph (8 km/h).
NOTE: The touchscreen's drive mode strip displays the Park button only when the brake pedal is pressed and shifting into Park
is allowed based on the vehicle's driving speed (less than 5 mph (8 km/h).
To shift into Neutral, open Controls to bring up the drive mode strip, then press and hold Neutral until Neutral engages.
NOTE: The touchscreen is the preferred method to manually shift. However, in the unlikely situation in which the touchscreen
is unavailable and therefore can't be used, the drive mode selector on the center console automatically activates and must be
used to shift (see Shift Using the Center Console on page 201).
If you try to shift when it is prohibited by the current driving speed, the instrument panel displays an alert, a chime sounds, and
the drive mode does not change.

Shift Using the Center Console
In addition to manually shifting on the touchscreen, you can shift by pressing P, R, N or D located on the center console. In
most situations, these buttons are not available until you press one of the buttons to activate it. When active, the LEDs
associated with each button illuminate and when you select P, R, N or D, the associated LED illuminates amber.
In situations where the touchscreen is unavailable (for example, experiencing a technical issue), or Model SModel X is in Valet
or Transport Mode, the drive mode selector on the center console activates automatically and there is no need to touch it.
NOTE: You can also activate the drive mode selector on the center console by simultaneously and briefly pressing both scroll
buttons on the steering yoke. However, if you press and hold both buttons simultaneously, the drive mode selector activates
and the touchscreen restarts (see Restarting the Touchscreen on page 197).
NOTE: The front trunk, rear trunk, and doors must be closed to shift using the center console.
744

Owner's Manual

Driving

1. Park
2. Reverse
3. Neutral
4. Drive
NOTE: When the touchscreen is available for shifting and you have manually activated the drive mode selector on the center
console, the center console automatically deactivates if you don't shift within 10 seconds.

Park
Model SModel X automatically shifts into Park whenever it determines that you are exiting the vehicle. For example, the
driver's seat belt is unbuckled and the vehicle is stopped. Model SModel X also automatically shifts into Park when the driver's
door is opened or if no action is taken within one minute of shifting.
To manually shift into Park, press the brake pedal and touch the Park button on the touchscreen's drive mode strip. If the
touchscreen is unavailable, press Park on the drive mode selector located on the center console.
NOTE: The touchscreen's drive mode strip displays the Park button only when the brake pedal is pressed and shifting into park
is allowed based on the driving speed.
NOTE: You must always press the brake pedal to shift out of Park.
CAUTION: Model SModel X will not shift out of Park if a charge cable is plugged in, or if the charge port is unable to
determine whether a charging cable is plugged in. In situations when Model SModel X does not shift out of Park, check
the instrument panel or touchscreen for instructions on how to proceed.
WARNING: It is the driver's responsibility to always ensure the vehicle is in Park before exiting. Never rely on
Model SModel X to automatically shift into Park for you; it may not work in all circumstances.

Drive
To manually shift into Drive, swipe up on the drive mode strip located on the touchscreen or, if the touchscreen is unavailable,
press D on the drive mode selector located on the center console. You can shift into Drive when Model SModel X is stopped or
moving less than 5 mph (8 km/h) in Reverse.

Reverse
To manually shift into Reverse, swipe down on the drive mode strip located on the touchscreen or, if the touchscreen is
unavailable, press R on the drive mode selector located on the center console. You can shift into Reverse when
Model SModel X is stopped or moving less than 5 mph (8 km/h) in Drive. You can manually close the park assist view on the
touchscreen by touching the X in the upper corner.

Owner's Manual

745

Driving
Neutral
Neutral allows Model SModel X to roll freely when you are not pressing the brake pedal. To shift into Neutral, do any of the
following:
• Open Controls, then press and hold the Neutral icon on the drive mode strip until Model SModel X engages Neutral.
• Choose Neutral from the drive mode selector on the center console.
NOTE: When Model SModel X is traveling over 5 mph (8 km/h) and you swipe up or down on the touchscreen's drive mode
strip, a Neutral icon displays at the bottom of the drive mode strip from which you can also choose to engage Neutral.
NOTE: You must press the brake pedal to shift out of Neutral if Model SModel X is moving slower than approximately 5 mph (8
km/h).
Model SModel X automatically shifts into Park when you open the driver's door to exit the vehicle. To stay in Neutral even
when you leave Model SModel X, you must engage Transport Mode (described next).

Keeping Your Vehicle in Neutral (Transport Mode)
Model SModel X automatically shifts into Park whenever you finish driving and leave Model SModel X. To keep
Model SModel X in Neutral when you exit, allowing it to roll freely (for example, pulling onto a flatbed truck), you must activate
Transport mode:
1. Shift into Park.

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TSB/Document ID: 2024.26.3_SX_0724.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-31

MFR Internal Campaign ID/Software Version: 2024.26.3

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

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