3. Press and hold the brake pedal, then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a
message reminding you how to properly transport Model SModel X.
4. Press and hold the Transport Mode button until it turns blue. Model SModel X is now free-rolling and can slowly be rolled
(no faster than walking speed) or winched.
To cancel Transport Mode, shift Model SModel X into Park.
NOTE: If Model SModel X loses low voltage power after Transport Mode is enabled, Transport Mode cancels.
CAUTION: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport
Mode, use self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and
recommended loading capacity.
Pull onto the Flatbed Truck - With Tow Eye
1. Locate the tow eye.
2. Remove the tow eye cover by inserting a small flat screwdriver into the slot located along the top of the cover, then prying
gently to release the cover from the top snap.

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NOTE: Keep the tow eye cover in a safe place so you can replace it when towing is complete.
3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

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4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely fastened.
5. Activate Transport Mode by touching Controls > Service > Towing.
6. Pull Model SModel X slowly onto the flatbed truck.

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Pull onto the Flatbed Truck - Without Tow Eye
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
WARNING: If the vehicle is pulled onto the flatbed truck without a tow eye, all suspension fasteners should be checked
for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the affected component(s) should be replaced.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach
tow straps.
1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and
underbody.
3. Activate Transport Mode by touching Controls > Service > Towing.
4. Pull Model SModel X slowly onto the flatbed truck.
Secure the Tires
The vehicle's tires must be secured onto the truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.
CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause
damage.

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Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The front and rear motors in Model SModel X generate power when the wheels spin. Always transport Model SModel X with all
four tires off the ground. Ensure that the tires are unable to spin at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO
CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE
THE SURROUNDING COMPONENTS TO IGNITE.

Do not transport Model SModel X using any method that is not specified by Tesla. Adhere to the instructions provided in the
following sections and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is
not covered by the warranty.

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NOTE: Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the recommended method of transporting Model SModel X. The vehicle can
face either direction when using a flatbed.

If Model SModel X must be transported without a flatbed truck, then wheel lifts and dollies must be used to ensure that all
four wheels are off of the ground. This method may only be used for a maximum of 35 miles (55 km), and must not exceed the
manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle faces forward so that the front
wheels are lifted and the rear wheels are on dollies.
NOTE: Transporting Model SModel X with the front wheels on dollies is not recommended, but may be done if an external
steering wheelsteering yoke lock is applied and care is taken to prevent the front wheels from spinning.
CAUTION: DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF ANY OF THE WHEELS SPINNING.

CAUTION: Enable Transport Mode (see Activate Transport Mode on page 519) before winching Model SModel X onto a
flatbed truck. If Transport Mode is not available or the touchscreen is not accessible, self-loading dollies or tire skates
must be used to load the vehicle into the approved transportation position. Tesla is not responsible for any damage
caused by or during the transport of Model SModel X, including personal property damage or damage caused by using
self-loading dollies or tire skates.
NOTE: Transport Mode is only intended to allow for winching Model SModel X onto a flatbed truck or repositioning the vehicle
out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under 3 mph or 5 km/h) and for a very
short distance (less than 30 feet or 10 meters). See Activate Transport Mode on page 519. Exceeding these boundaries can
lead to significant damage and overheating that is not covered by the warranty.

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WARNING: Model SModel X is equipped with high voltage components that may be compromised as a result of a
collision (see High Voltage Components on page 409). Before transporting Model SModel X, it is important to assume
these components are energized. Always follow high voltage safety precautions (wearing personal protection
equipment, etc.) until emergency response professionals have evaluated the vehicle and can accurately confirm that all
high voltage systems are no longer energized. Failure to do so may result in serious injury.
Disable the Self-Leveling Air Suspension System
NOTE: If Model SModel X has no low voltage power, you need an external low voltage power supply to use the touchscreen.
See If Vehicle Has No Power on page 526.
Your Model SModel X is equipped with an air suspension system that automatically self-levels the vehicle, even when power is
off. To prevent damage, you must activate Jack mode to disable self-leveling:
1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, and then touch Very High to maximize height.
3. Touch Controls > Service > Jack Mode.
NOTE: Jack mode cancels when driving speed exceeds 4 mph (7 km/h).
Activate Transport Mode
Transport Mode keeps the parking brake disengaged while winching Model SModel X onto a flatbed truck. When active,
Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable
Transport Mode:
• Low voltage power. You are unable to use the touchscreen to activate Transport Mode if Model SModel X has no power.
• Model SModel X must detect a key. Transport Mode is available only when a key is detected.
To activate Transport Mode:
1. Ensure the vehicle is in Park.
2. Chock the tires and make sure Model SModel X is secure.
3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays
a message reminding you how to properly transport Model SModel X.
4. Press and hold the Transport Mode button until it turns blue. Model SModel X is now free-rolling and can slowly be rolled
(no faster than walking speed) for short distances or winched.
To cancel Transport Mode, shift Model SModel X into Park.
NOTE: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport Mode, use
self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and recommended loading
capacity.
Pull Onto Flatbed Truck From Front (Using Tow Eye)
NOTE: If Model SModel X has no low voltage power, you need an external low voltage power supply to open the hood or use
the touchscreen. See If Vehicle Has No Power on page 526.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.

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2. Release the front tow eye cover by pressing firmly on its top right perimeter until it pivots inward, then gently pulling the
raised section toward you.To remove the tow eye cover, insert a small, flat screwdriver into the top and bottom slots,
release the snaps and pull the cover towards you.
NOTE: The front tow eye cover is connected to the vehicle's black negative (-) terminal.

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3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

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4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model SModel X slowly onto the flatbed truck.
Pull Onto Flatbed Truck From Rear (Using Tow Eye)
NOTE: If Model SModel X has no low voltage power, you need an external low voltage power supply to open the hood or use
the touchscreen. See If Vehicle Has No Power on page 526.
NOTE: Vehicles equipped with a hitch receiver cannot be pulled from the rear tow eye. Use the tow bar or hitch receiver only to
pull the vehicle to a safe location, such as onto a flatbed truck. Do not transport the vehicle with wheels on the ground.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.

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2. Release the rear tow eye cover by pressing firmly on its bottom perimeter until it pivots inward, then gently pulling the
raised section toward you.

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

4. Attach the winch cable to the tow eye.
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CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model SModel X slowly onto the flatbed truck.
Pull onto the Flatbed Truck From Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
WARNING: If the vehicle is pulled onto the flatbed truck using this method, all suspension fasteners should be checked
for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the affected component(s) should be replaced.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach
tow straps.
1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and
underbody.
3. Activate Transport Mode.
4. Pull Model SModel X slowly onto the flatbed truck.

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Pull Onto Flatbed Truck From Rear
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the tow
hitch, chassis, frame, or suspension components to pull the vehicle can result in damage.
NOTE: Make sure Transport Mode is activated prior to pulling Model SModel X onto the flatbed truck.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the vehicle must be pulled from the rear, Tesla recommends attaching the winch to the tow hitch.
Refer to the owner's manual for instructions on how to connect the tow hitch.
Secure the Tires
The vehicle's tires must be secured onto the truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.
CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause
damage.

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If Vehicle Has No Power
If Model SModel X has no low voltage power, perform the following steps to open the hood or jump start the auxiliary low
voltage battery.
Jump Starting the Low Voltage Battery

CAUTION: Model SModel X cannot be used to jump start another vehicle. Doing so can result in damage.
NOTE: If jump starting Model SModel X using another vehicle, refer to that vehicle manufacturer's instructions. The following
instructions assume an external low voltage power supply (such as a portable jump starter) is used.
CAUTION: Avoid short circuits when jump starting Model SModel X. Connecting cables to the wrong jump post,
touching leads together, etc., can result in damage to Model SModel X.
1. Open the hood (see Opening Hood with No Power on page 75).
2. Remove the maintenance panel by pulling it upwards to release the trim clips that hold it in place.

3. On top of the low voltage battery, lift the locking tab that attaches the electrical connector to the connector housing.
NOTE: The appearance of the electrical connector and connector housing may vary, but the procedure remains the same.

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4. On top of the low voltage battery, pull the connector housing to the left. The electrical connector releases from the low
voltage battery.

5. Release the cover from the red positive (+) jump post, and then connect the low voltage power supply's red positive (+)
cable to the red positive (+) jump post.
CAUTION: To avoid damaging Model SModel X, do not allow the positive cable to contact other metal components.

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6. Connect the low voltage power supply's black negative (-) cable to the vehicle in the location shown.

7. Turn on the external power supply (refer to the manufacturer’s instructions). Touch the touchscreen to wake it up.
NOTE: It may take several minutes to receive enough power to wake up the touchscreen.
8. When external low voltage power is no longer required, disconnect both cables, beginning with the black negative (-)
cable.
9. On top of the low voltage battery, push the connector housing towards the electrical connector so that the electrical
connector engages the low voltage battery.
10. On top of the low voltage battery, push down the locking tab that attaches the electrical connector to the connector
housing.
11. Replace the maintenance panel by placing it back in its original location and pressing down until it is secure.
12. Close the hood.

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About this Owner Information
Document Applicability
For the latest and greatest information that is customized to your vehicle, view the Owner’s Manual on your vehicle’s
touchscreen by touching Controls > Service > Owner's Manual. The information is specific to your vehicle depending on the
features you purchased, vehicle configuration, market region and software version. In contrast, owner information that is
provided by Tesla elsewhere is updated as necessary and may not contain information unique to your vehicle.
Information about new features is displayed on the touchscreen after a software update, and can be viewed at any time by
touching Controls > Software > Release Notes. If the content in the Owner's Manual on how to use your vehicle conflicts with
information in the Release Notes, the Release Notes take precedence.
Illustrations
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options, software
version and market region, the information displayed on the touchscreen in your vehicle may appear slightly different.
Feature Availability
Some features are available only on some vehicle configurations and/or only in specific market regions. Options or features
mentioned in the Owner's Manual does not guarantee they are available on your specific vehicle.
Errors or Inaccuracies
All specifications and descriptions are known to be accurate at time of publishing. However, because continuous improvement
is a goal at Tesla, we reserve the right to make product modifications at any time. To communicate any inaccuracies or
omissions, or to provide general feedback or suggestions regarding the quality of the Owner's Manual, send an email to
[email protected].
Location of Components
Owner information may specify the location of a component as being on the left or right side of the vehicle. As shown, left (1)
and right (2) represent the side of the vehicle when sitting inside.

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Copyrights and Trademarks
© 2012-2022 Tesla, Inc. All information in this document and all vehicle software is subject to copyright and other intellectual
property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part,
without the prior written permission of Tesla, Inc. and its licensors. Additional information is available upon request. Tesla uses
software created by the Open Source community. Please visit Tesla’s Open Source software website at http://www.tesla.com/
opensource. HD Radio is a registered trademark of iBiquity Digital Corporation. The following are trademarks or registered
trademarks of Tesla, Inc. in the United States and other countries:

All other trademarks contained in this document are the property of their respective owners and their use herein does not
imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this
document or on the vehicle is strictly prohibited.

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Disclaimers
Event Data Recorder (EDR)
Model SModel X is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an air bag deployment or hitting a road obstacle, data to better understand how the
vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in Model SModel X is designed to record data such as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fastened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
The data can help provide a better understanding of the circumstances in which crashes and injuries occur.
NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data (for example, name, gender, age, and crash location) is recorded. However,
other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if
they have access to the vehicle or the EDR. Tesla may also access the EDR remotely in some crash circumstances.
Vehicle Telematics
Model SModel X is equipped with electronic modules that monitor and record data from various vehicle systems, including the
motor, Autopilot components, Battery, braking and electrical systems. The electronic modules record information about
various driving and vehicle conditions, including braking, acceleration, trip and other related information regarding your
vehicle. These modules also record information about the vehicle’s features such as charging events and status, the enabling/
disabling of various systems, diagnostic trouble codes, VIN, speed, direction and location.
The data is stored by the vehicle and may be accessed, used and stored by Tesla service technicians during vehicle servicing
or periodically transmitted to Tesla wirelessly through the vehicle’s telematics system. This data may be used by Tesla for
various purposes, including, but not limited to: providing you with Tesla telematics services; troubleshooting; evaluation of
your vehicle’s quality, functionality and performance; analysis and research by Tesla and its partners for the improvement and
design of our vehicles and systems; to defend Tesla; and as otherwise may be required by law. In servicing your vehicle, Tesla
can potentially resolve issues remotely simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic basis. The data is used as previously
described and helps ensure the proper maintenance of your vehicle. Additional Model SModel X features may use your
vehicle’s telematics system and the information provided, including features such as charging reminders, software updates,
and remote access to, and control of, various systems of your vehicle.
Tesla does not disclose the data recorded in your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla.
• Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or our information systems and data
management providers.
For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy
Notice at http://www.tesla.com/about/legal.

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Data Sharing
For quality assurance and to support the continuous improvement of advanced features such as Autopilot, your
Model SModel X may collect analytics, road segment, diagnostic, and vehicle usage data and send to Tesla for analysis. This
analysis helps Tesla improve products and services by learning from the experience of billions of miles that Tesla vehicles have
driven. Although Tesla shares this data with partners that contribute similar data, the collected information does not identify
you personally and can be sent to Tesla only with your explicit consent. In order to protect your privacy, personal information is
either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before being sent to Tesla.
You have control over what data you share by touching Controls > Software > Data Sharing.
For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy
Notice at http://www.tesla.com/about/legal.
NOTE: Although Model SModel X uses GPS in connection with driving and operation, as discussed in this owner's manual,
Tesla does not record or store vehicle-specific GPS information, except the location where a crash occurred. Consequently,
Tesla is unable to provide historical information about a vehicle's location (for example, Tesla is unable to tell you where
Model SModel X was parked/traveling at a particular date/time).
Quality Control
You might notice a few miles/km on the odometer when you take delivery of your Model SModel X. This is a result of a
comprehensive testing process that ensures the quality of your Model SModel X.
The testing process includes extensive inspections during and after production. The final inspection takes place at Tesla and
includes a road test conducted by a technician.
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to
chemicals including phthalates and lead, which are known to the State of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure, wear gloves or wash your hands frequently when servicing your vehicle.
For more information go to: www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Certain components of this vehicle such as airbag modules and seat belt pre-tensioners may contain
Perchlorate Material. Special handling may be required for service or vehicle end of life disposal. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
WARNING: Battery posts, terminals, and related accessories contain lead and lead compounds. Wash hands after
handling.

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Reporting Safety Defects
Contacting Tesla
For detailed information about your Model SModel X, go to http://www.tesla.com and log on to your Tesla account or sign up
to get an account.
If you have any questions or concerns about your Model SModel X, in the United States, Canada or Puerto Rico, call
1-877-79TESLA (1-877‑798-3752) and in Mexico, call 1-800-228-8145.
NOTE: You can also use voice commands to provide feedback to Tesla. Say ""Fold/unfold the mirrors".", ""Open/close charge
port".", ""Start/stop charging".", or ""Show me the tire pressures"." (in the English language) followed by brief comments in
your language of choice. Model SModel X takes a snapshot of its systems, including your current location, vehicle diagnostic
data, and screen captures of the touchscreen and instrument panel. Tesla periodically reviews these notes and uses them to
continue improving Model SModel X.
Reporting Safety Defects - US
If you believe that Model SModel X has a defect which could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Tesla.
If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you,
your dealer, or Tesla.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
www.safercar.gov; or write to: Administrator, National Highway Traffic Safety, 1200 New Jersey Avenue SE.,
Washington, DC 20590. You can also obtain other information about motor vehicle safety from www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model SModel X has a defect which could cause a crash or could cause injury or death, you should
immediately inform Transport Canada, in addition to notifying Tesla. To contact Transport Canada, call their toll-free
number: 1-800-333-0510.

Declarations of Conformity
FCC and IC Certification
Component

Manufacturer

Model

B Pillar Endpoint

Tesla

1614291

Security Controller

Tesla

1614280

Fascia Endpoint

Tesla

1613851

Key fob

Tesla

1614283

TPMS

Tesla

1472547

Radar (if equipped)

Continental

Homelink

Gentex

Owner's Manual

Operating Frequency (MHz)

FCC ID

IC

2AEIM-1614291

20098-1614291

2AEIM-1614280

20098-1614280

2AEIM-1613851

20098-1613851

2AEIM-1614283

20098-1614283

2400-2483.5

2AEIM-1472547

20098-1472547

ARS 4-B

76000-77000

OAYARS4B

4135A-ARS4B

ADHL5C

286-440MHz

NZLADHL5C

4112A-ADHL5C

13.56
2400-2483.5
6500-8000
2400-2483.5
2400-2483.5
6500-8000

2400-2483.5
6500-8000

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Component

Manufacturer

Model

Operating Frequency (MHz)

FCC ID

IC

CarPC

Tesla

1960000

--

XMR2020AG525RGL
YZP-ATC5CPC001