NHTSA ID Number: 11005737
Manufacturer Communication Number: 2024.20.200_0724.pdf
TSB/Document Date: 2024-08-06
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
NOTE: If a lanyard is attached to the key, you can release the bottom cover by placing your thumb against the "X" on the
bottom cover, then firmly pulling the lanyard toward you (hence pushing the key off of its cover). You can also pry the cover
off by placing a small flat-bladed tool, a fingernail, or the Tesla
-provided tool against the lanyard cord.
2. Remove the battery by lifting it away from the retaining clips.
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3. While avoiding touching the battery's flat surfaces, insert the new battery (type CR2330CR2354) with the ‘+’ side facing
up.
NOTE: Wipe the battery clean before fitting and avoid touching the battery's flat surfaces. Finger marks on the flat surfaces
of the battery can reduce battery life.
CAUTION: The battery should press against the spring on the positive contact. Do not place the battery on top of the
contact and force it down vertically. Doing so may damage the contact.
NOTE: CR2330CR2354 batteries can be purchased from any retailer that sells batteries.
4. Holding the bottom cover at an angle, align the tabs on the cover with the corresponding slots on the key fob, then press
the cover firmly onto the key fob until it snaps into place.
5. Test that the key fob works by unlocking and locking CybertruckModel SModel XModel 3Model Y.
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WARNING: Key fob batteries contain a chemical burn hazard and should not be ingested. The key fob contains a coin cell
battery. If the coin cell battery is swallowed, it can cause severe internal burns within two hours and can lead to death.
Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the
product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the
body, seek immediate medical attention.
Attaching a Lanyard
To attach a lanyard, release the bottom cover as described above. Place the lanyard over the pin located between the slots on
the widest side of the key fob. Re-align the cover and snap into place.
Managing Keys
To display a list of all keys that can access your CybertruckModel SModel XModel 3Model Y, touch Controls > Locks. An icon
displays next to each key to indicate whether the key is a phone key, key card, or key fob. Use this list to manage keys that have
access to your CybertruckModel SModel XModel 3Model Y.
CybertruckModel SModel XModel 3Model Y supports up to 19 keys. When you reach this limit, you must delete a key before
adding a new one.
NOTE: You can use the same key for more than one CybertruckModel SModel XModel 3Model Y. This prevents you from
having to deal with multiple keys when you switch vehicles. If you customize the name of an authenticated key card or key fob
on one CybertruckModel SModel XModel 3Model Y (by touching the pencil icon), any other
CybertruckModel SModel XModel 3Model Y to which the key card or key fob is authenticated also displays the changed
name.
NOTE: If you are leasing your vehicle, contact your leasing company to add or remove keys.
Adding Keys from the Touchscreen
If you have a key card or key fob that is already paired with your vehicle, you can pair a new key using the touchscreen.
1. On the touchscreen, touch Controls > Locks > Keys > Add Key.
2. Scan your new key card or key fob on the card reader located behind the cup holders on the top of the center console.
After the new key card or key fob is recognized, remove it from the card reader.
NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
3. Scan your new key card or key fob on the card reader located behind the cup holders on the top of the center console.
After the new key card or key fob is recognized, remove it from the card reader.
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NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
4. Scan your new key card or key fob on the card reader located on either wireless phone charger. When you hear a chime, the
new key card is recognized.
NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
5. Scan your new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:
◦ Place it at the top of the left phone charger, against the center divider.
◦ Point the front of the key fob down.
◦ Swipe downwards (as shown in the image).
When you hear a chime and the new key is recognized, remove it from the card reader.
6. Scan your new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:
◦ Place it at the top of the left phone charger, against the center divider.
◦ Point the front of the key fob to the left.
◦ Swipe downwards (as shown in the image).
When you hear a chime and the new key is recognized, remove it from the card reader.
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7. Scan a key card or key fob that has already been paired to the vehicle to confirm new key pairing.
8. When complete, the key list includes the new key. Touch the associated pencil icon to customize the name of the key.
Adding Keys from the Mobile App
In the event that you don't have a working key card or key fob, you can add a new key using the Tesla
mobile app.
NOTE: Only the owner of the vehicle is able to pair a new key using the mobile app.
NOTE: Pairing a key with the mobile app is supported with version 4.29.0 of the Tesla
mobile app on vehicles with software
versions 2022.40 or higher.
1. While inside or near the vehicle, open the Tesla
mobile app on your smartphone.
2. In the mobile app, touch Security & Drivers, then touch Add Key Card.
3. Scan your new key card or key fob on the card reader located behind the cup holders on the top of the center console.
NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
4. Scan your new key card or key fob on the card reader located behind the cup holders on the top of the center console.
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NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
5. Scan your new key card or key fob on the card reader located on either wireless phone charger.
NOTE: When adding a key fob, ensure it is at room temperature. Pairing a key fob that is very cold can be unsuccessful.
6. Scan your new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:
◦ Place it at the top of the left phone charger, against the center divider.
◦ Point the front of the key fob down.
◦ Swipe downwards (as shown in the image).
7. Scan your new key card or key fob on the card reader located on the wireless phone charger. To scan the key fob:
◦ Place it at the top of the left phone charger, against the center divider.
◦ Point the front of the key fob to the left.
◦ Swipe downwards (as shown in the image).
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8. When the key is paired successfully, the mobile app shows a confirmation message. Touch Done in the mobile app and
remove the key card or key fob from the card reader.
9. When complete, the key list on the touchscreen includes the new key. Touch the associated pencil icon to customize the
name of the key.
Removing Keys
When you no longer want a key to access CybertruckModel SModel XModel 3Model Y (for example, you lost your phone or
key card, etc.), follow these steps to remove it.
1. On the touchscreen, touch Controls > Locks.
2. In the key list, find the key that you would like to delete and touch its associated trash icon.
3. When prompted, scan an authenticated key on the card reader to confirm the deletion. When complete, the key list no
longer includes the deleted key.
NOTE: CybertruckModel SModel XModel 3Model Y requires at least one authenticated key card or key fob at all times. If only
one key card remains on the key list, you cannot delete it.
Replacing Key cards
If you lose a key card, you can purchase replacement ones on the Tesla Shop. When ready to pair, simply follow the steps in
Managing Keys on page 126. Remember to remove your old key cards from Controls > Locks > Keys for security purposes.
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Doors
Using Exterior Door Handles
Use your thumb to push the wide part of the door handle. The handle pivots toward you, and you can open the door by pulling
the handle or pulling the edge of the door.
The handle retracts automatically.
When a door or trunk is open, the touchscreen displays the Door Open indicator light.
NOTE: See Cold Weather Best Practices on page 693 to ensure door handles function properly in cold weather.
WARNING: While using the door handle, take care to avoid allowing fingers, jewelry, acrylic nails, etc. from being
pinched by the door or door handle mechanism. Failure to do so may result in damage or injury.
Using Exterior Door Handles
A light press on a door handle extends it provided CybertruckModel SModel XModel 3Model Y is unlocked and detects a
phone key or key fob nearby. You can set door handles to extend automatically when you approach the driver’s side carrying a
phone key or key fob by touching Controls > Locks > Auto-Present Handles. Select Exclude Home to disable door handle
presentation at home (set your home address by touching Navigate > Set Home).
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Insert your hand into the handle and pull to open the door.
Door handles retract if you do not use them within ten seconds after they extend. Just press a handle to extend it again. Door
handles also retract ten seconds after the last door closes, when CybertruckModel SModel XModel 3Model Y begins moving,
and when you lock CybertruckModel SModel XModel 3Model Y.
NOTE: To preserve battery life, CybertruckModel SModel XModel 3Model Y is designed to temporarily disable the AutoPresent Handles feature if the vehicle is unable to detect a phone key nearby.
In these cases, extend a door handle by pressing it, or by pressing the unlock button on the key fob. There is no need to reset
the setting. The next time you approach CybertruckModel SModel XModel 3Model Y, provided the above conditions do not
apply, handles automatically extend.
Opening and Closing Front Doors from Outside
Model X doors are electrically powered. When you approach Model X carrying a key, the doors automatically unlock. The front
doors open when you press the door handle.
You can also set the driver's door to open automatically upon your approach and close automatically upon your departure (if
equipped). The door partially opens between 20° and 45° (halfway open) depending on obstacles detected.
Touch Controls > Vehicle > Locks > Automatic Doors. If this setting is on, you can also open the driver's door by doubleclicking the key fob's lock/unlock button. A subsequent double-click opens the front passenger door. Selecting Exclude
Automatic Doors Opening at Home still allows for automatic closing doors at home but disables automatic door opening (set
your home address by touching Navigate > Set Home).
NOTE: Depending on date of manufacture and options chosen at time of purchase, your Model X may not be equipped with
automatic doors.
You can also specify that you want to unlock only the driver's door by touching Controls > Vehicle > Locks > Driver Door Unlock
Mode. See Driver Door Unlock Mode on page 142Driver Door Unlock Mode on page 155.
NOTE: See Cold Weather Best Practices on page 693 for information on opening the doors in cold weather.
CAUTION: The front doors may not fully open or close automatically when parked on a very steep hill. Never rely on
Model X to fully open or close the doors for you when parked on a steep hill.
NOTE: Depending on date of manufacture and options chosen at time of purchase, your Model X may not be equipped with
automatic doors.
Whenever a door is open, the Door Open indicator displays on the instrument panel. Also, the image of the
CybertruckModel SModel XModel 3Model Y on the touchscreen's Controls window also provides a visual
representation of an open door or trunk.
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To close doors from the outside, you can:
• Manually push them shut.
• Single-click or triple-click the key fob's lock/unlock button (if the Close All with Key Fob setting is on, only a single click is
needed to close all doors and trunks—a triple-click is needed if the setting is off).
• Use the Mobile App (see Mobile App on page 355).
NOTE: Powered doors stop moving if an obstacle is detected.
WARNING: Before allowing an automated feature to open or close a front door (rather than doing so manually), it is
important to check that the area around the door is free of obstacles (such as people and objects). You must proactively
monitor the door's movement to ensure that it does not contact a person or object. Failure to do so can result in damage
or serious injury.
Opening Doors from the Interior
CybertruckModel SModel XModel 3Model Y doors are electrically powered. To open a door while sitting inside, press the
button located at the top of the interior door handle and pushwhile pushing the door open.
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NOTE: To prevent children from opening the rear doors, turn on child locks (see Child Locks on page 142).
You can also use the touchscreen popup to open and close doors when inside CybertruckModel SModel XModel 3Model Y
while the vehicle is in Park.
NOTE: In the unlikely event that CybertruckModel SModel XModel 3Model Y has no low voltage power, you will be unable to
open the doors with the button on the top of the door handle. See Opening Doors with No Power on page 947Opening Doors
with No Power on page 948Opening Doors with No Power on page 949 for more information.
Opening and Closing Front Doors from Interior
To open a front door, pull the interior door handle toward you.
To open a front door while sitting inside, press the button located at the top of the interior door handle and push the door
open.
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You can also use the touchscreen popup to open and close doors when inside CybertruckModel SModel XModel 3Model Y
while the vehicle is in Park or by touching Controls > Locks.
You can also use the touchscreen to open and close doors when inside Model X. Touch Controls), then choose the door you
want to open or close.
The driver's door automatically closes when you sit in the driver's seat and press the brake pedal. You can also close doors by
simply pulling the handle toward you.
WARNING: Before pressing the brake pedal and causing the driver's door to automatically close, ensure that there are no
body parts (hands, legs, etc.) obstructing the path of the closing door.
Opening and Closing Falcon Wing Doors
Model X has falcon wing doors that easily open and close by pressing a button, using a key fob, using the mobile app, or
touching the associated icon on the touchscreen. The falcon wing doors are equipped with several sensors that detect the
presence of people and objects and, if an object is detected, the door stops moving. Based on detected objects, the doors
may adjust their outward and upward movement in an attempt to avoid contacting the object. For example, if an object is
detected above Model X, the door's movement may extend further outward but lower, whereas if an object (or person) is
detected beside the door, the door may extend outward much less.
WARNING: It is important to keep your hands clear of the falcon wing door frames at all times. Proactively check the
door frame area prior to closing, and monitor the movement of the door during closing to ensure that it does not come
into contact with a person or object. Failure to do so can result in damage or serious injury.
WARNING: Before opening or closing a falcon wing door, it is important to check that the area around the door is free of
obstacles (people and objects). Although the doors have many sensors, it can not detect all objects at all times,
particularly when moving. At any given moment, there may be areas near the door that are not in the detection zone.
Therefore, when opening or closing a falcon wing door, you and your passengers must stand away from the door as it is
moving, while proactively monitoring the door's movement and being prepared to take corrective action at any time. To
stop a door from moving, single-click the falcon wing door button on the key fob, press the switch on the door or door
pillar, or touch the button on the touchscreen.
To open a falcon wing door from outside Model X, press the door handle or double-press the falcon wing door button on the
key fob (see Keys on page 109Using the Key Fob on page 143).
To open a falcon wing door from inside Model X, press the switch located on the driver's side door pillar, or, on the
touchscreen, touch the associated door icon (Controls)(Controls > Locks):
NOTE: Falcon wing doors open only when Model X is stationary.
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NOTE: If Model X is locked, using the switch (illustrated above) the first time unlocks the associated door. Using it a second
time opens it.
CAUTION: Remove accumulation of snow or ice before opening a falcon wing door. Snow can get inside Model X and ice
can prevent the door from opening. In situations where water or snow has accumulated on the glass on top of the falcon
wing door, Tesla recommends using the touchscreen or switch on the door pillar (instead of the external door handle or
key fob) to slowly open the falcon wing door for the first few inches (cm). Opening the falcon wing door slowly for the
first few inches (cm) mitigates the scenario of water, snow, etc. from entering the vehicle.
To close a falcon wing door, press the button located on the inside of the door. You can also use the key fob (see Using the Key
Fob on page 143Key Fob on page 119), use the switch on the door pillar (illustrated above), or touch the associated door icon
on the touchscreen (Controls)(Controls > Close).
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If a falcon wing door or the front trunk is left open when you attempt to shift out of Park, the touchscreen displays a
notification requiring you to confirm your intent to drive. The falcon wing door automatically closes when your driving speed
reaches 10 mph (16 km/h). In addition, your vehicle speed is limited if you choose to keep the front trunk open while driving. It
is your responsibility to ensure doors and trunks are properly closed before driving.
NOTE: To prevent children from opening falcon wing doors using the interior switch, turn on child-protection locks using the
touchscreen (Controls > Vehicle > Child-Protection Lock)(Controls > Locks > Child Locks). See Child Locks on page 142ChildProtection Lock on page 155.
NOTE: You can configure Model X to open the falcon wing doors to a lower height setting by using the touchscreen (Controls
> Vehicle > Locks > Falcon Door Height).
NOTE: If a falcon wing door detects an obstacle while closing, it reverses a few inches before it stops moving.
WARNING: Whenever a front door is partially open (approximately 20°) as you are opening or closing the associated
falcon wing door, you MUST keep your hands (or any object) away from the opening edge of the front door. When a
falcon wing door passes by a partially opened front door, the distance between the two doors is very narrow. Objects,
such as hands or fingers, placed in this area, are not detected by sensors and can therefore become pinched between
the doors. To avoid bodily injury, it is a good practice to keep your hands away from the front door whenever you are
opening or closing a falcon wing door.
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CAUTION: In rainy weather, leaving a falcon wing open while opening the liftgate can result in rain water falling from the
liftgate into the rear seating area.
WARNING: When opening or closing a falcon wing door, it is important to proactively monitor the movement of the door
to ensure that it does not come into contact with a person or object. Failure to do so can cause serious damage or injury.
NOTE: In the unlikely event that CybertruckModel SModel XModel 3Model Y has no low voltage power, you will be unable to
open the falcon wing doors with the touchscreen or by pressing the switch located on the driver's side door pillar. See
Opening Doors with No Power on page 947Opening Doors with No Power on page 948Opening Doors with No Power on page
949 for more information.
Obstacle Detection
A falcon wing door stops moving when one of its many sensors detects an obstacle, or when the door senses resistance
because it has made contact with an object. The touchscreen displays a warning. In these cases, provided it is appropriate to
continue opening or closing the falcon wing door, you can override obstacle detection by pressing and holding the switch
located on the door pillar, or touching and holding the associated door icon on the touchscreen.
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When Model X detects a low ceiling (for example, in a garage), it opens the falcon wing doors (and trunk) to a lower height,
even if no obstacle is detected. You can override this height and open the doors higher by touching the associated door icon
on the touchscreen (Controls). The touchscreen displays a message asking you if you always want to open the doors to the
higher height at this location, and saves your choice. The next time you open the falcon wing doors at this location, Model X
opens them to the height you saved.
WARNING: Before overriding a falcon wing door's default opening height, visually inspect the area to ensure adequate
clearance between the door and the detected object.
WARNING: Applying adhesive products such as wraps, stickers, rubber coating, etc. on the outside of the falcon wing
doors can affect the sensors’ ability to detect obstacles properly.
Calibration
If the falcon wing doors lose calibration, a message displays on the touchscreen. To calibrate the doors, first ensure that both
doors have plenty of space to open and close and are clear of passengers, objects, etc. Then press and hold the Calibrate
button until calibration is complete. During calibration, the lower door opens all the way out (requiring extra space on the side
of Model X), the upper door moves all the way down, and then the lower door closes.
Calibration
If the falcon wing doors lose calibration, the main Controls window on the touchscreen displays a Calibration Required
message. To calibrate the doors, first ensure that both doors have plenty of space to open and close and are clear of
passengers, objects, etc. Touch Controls > Service > Calibrate Doors, and follow the instructions on the touchscreen. During
calibration, the lower door opens all the way out (requiring extra space on the side of Model X), the upper door moves all the
way down, and then the lower door closes.
Front Door Reset
Since your CybertruckModel SModel XModel 3Model Y does not have traditional door handles that you can pull from the
outside, it is equipped with pop actuators (sometimes referred to as "ice breakers") that are used to assist in opening the front
doors in cases where resistance is detected, such as ice buildup in cold weather. The pop actuator is located just above the
front door latch and extends as necessary to open the front door. Once the front door opens slightly, the pop actuator gently
retracts back into the door.
If the pop actuator is unable to retract because it is stuck to or caught on something, the pop actuator can be extended
manually to extract the object by performing the following:
1. Carefully close the door latch using a pen, screwdriver, or comparable tool (never use a finger or body part and avoid
damaging the paint); CybertruckModel SModel XModel 3Model Y will detect this as though the door is closed.
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2. Make sure CybertruckModel SModel XModel 3Model Y is unlocked, then press the exterior door handle or pull the interior
door handle to reset the latch and extend the pop actuator.
3. As the pop actuator extends out from the door, quickly extract the object.
WARNING: The pop actuator will attempt to retract back into the door almost immediately after the door handle is
pressed or pulled. The pop actuator retracts gently, but will not release automatically if something gets caught.
WARNING: As with all mechanical and moving parts on the vehicle, never put body parts in, or near, moving
components. Make sure children are monitored when opening and closing doors. Interacting with moving components,
including the pop actuator, can cause serious damage or bodily injury.
Interior Locking and Unlocking
While sitting inside CybertruckModel SModel XModel 3Model Y, you can lock and unlock all doors and trunks by touching the
lock icon on the touchscreenin Controls.
The icon changes to indicate whether doors are locked or unlocked.
You can also unlock the doors by pressing the Park button on the end of the drive stalk a second time. Pressing this button
once engages Park and pressing it again unlocks the doors.
You can also unlock the doors by pressing the Park button on the end of the drive stalk a second time. Pressing this button
once engages Park and pressing it again unlocks the doors.
Walk-Away Door Lock
Doors and trunks can automatically lock when you walk away carrying your phone key or paired key fob (if ordered after
approximately October 1, 2019). To turn this feature on or off, touch Controls > Locks > Walk-Away Door Lock.
When the doors lock, the exterior lights flash once and the mirrors fold (if Fold Mirrors is on). To also hear a confirmation sound
when CybertruckModel SModel XModel 3Model Y locks, touch Controls > Locks > Lock Confirmation Sound.
NOTE: Touch Toybox > Boombox > Lock Sound to customize the lock sound when the vehicle is locked from the outside
(Pedestrian Warning System required).
CybertruckModel SModel XModel 3Model Y does not automatically lock if:
• You check the Exclude Home checkbox and CybertruckModel SModel XModel 3Model Y is parked at the location you have
designated as Home. For details on how to designate a location as Home, see Home, Work, and Favorite Destinations on
page 703.
• A phone key or paired key fob is detected inside CybertruckModel SModel XModel 3Model Y.
• A door or trunk is not fully closed.
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• The phone key's Bluetooth setting is turned off.
• If CybertruckModel SModel XModel 3Model Y detects an authenticated key for several minutes after you exit the vehicle
and close all doors, Walk-Away Lock disables and doors do not lock when you walk away. In this case, you must manually
lock your vehicle until after your next drive.
• The driver does not use the driver door to get out of the vehicle.
The tonneau cover locks into place (whether opened or closed) when Walk-Away Door Lock is enabled. Take care to ensure the
tonneau cover is closed, or intentionally left open, before walking away from your vehicle.
NOTE: It is ultimately your responsibility to ensure your vehicle is locked, even when Walk-Away Door Lock is enabled.
Drive Away Locking
CybertruckModel SModel XModel 3Model Y automatically locks all doors (including the trunks) when your driving speed
exceeds 5 mph (8 km/h).
Driver Door Unlock Mode
Enabling Controls > Locks > Driver Door Unlock Mode only unlocks the driver door when you first unlock
CybertruckModel SModel XModel 3Model Y. The driver door unlocks only if a key is present on the driver side of the vehicle
and not the passenger side. To unlock the remaining doors, long press the button located at the top of the interior driver door
handle, use the touchscreen, mobile app, or press the key fob a second time.
Car Left Open Notifications
To receive a mobile notification if a door, trunk and/or window is left open or if CybertruckModel SModel XModel 3Model Y is
left unlocked unexpectedly, touch Controls > Locks > Car Left Open Notifications.
Child Locks
CybertruckModel SModel XModel 3Model Y has child locks on the rear doors to prevent them from being opened using the
interior release buttons. On the touchscreen, touch Controls > Locks > Child Lock > Child Lock. You can choose Both to
engage the child lock on both rear doors, or you can choose Left or Right to engage it on just a specific door.
WARNING: It is recommended that you turn on child locks when children are seated in the rear seats.
Unlock on Park
When you stop CybertruckModel SModel XModel 3Model Y and engage Park, you can choose to unlock all doors. To turn this
feature on or off, touch Controls > Locks > Unlock on Park.
NOTE: If set to OFF, you can unlock all doors by pressing the Park button a second time after engaging Park.
NOTE: If set to OFF, you can unlock all doors by pressing the Park button a second time after engaging Park.
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Keys and Doors
Keyless Locking and Unlocking
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If you must
leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.
Locking and unlocking CybertruckModel SModel XModel 3Model Y is convenient. Although you must be carrying a valid key
fob, there is no need to use it. CybertruckModel SModel XModel 3Model Y has sensors around the driver's door that can
recognize the presence of a key fob within a range of approximately three feet (one meter). So, you can keep your key fob in
your pocket or purse and CybertruckModel SModel XModel 3Model Y detects it as you approach.
When you walk up to CybertruckModel SModel XModel 3Model Y carrying your key fob, the doors automatically unlock if
Passive Entry is on (Controls > Safety > Passive Entry). If a door handle is retracted, press it and it extends. If the Auto-Present
Handles setting is turned on (see Using Exterior Door Handles on page 147), you do not need to touch the door handle.
Instead, door handles extend automatically as you approach CybertruckModel SModel XModel 3Model Y. Select Exclude
Home to disable door handle presentation at home (set your home address by touching Navigate > Set Home). To open the rear
trunk, press the switch located under the powered liftgate’s exterior handle.
NOTE: CybertruckModel SModel XModel 3Model Y must detect your key fob near the driver's door before the doors or
powered liftgate unlock.
NOTE: If Passive Entry is off, you must use the key fob to unlock CybertruckModel SModel XModel 3Model Y. See Using the
Key Fob on page 143.
If equipped with the premium upgrade package, and the Automatic Doors setting is turned on, when you walk up to Model X
carrying your key fob, doors automatically unlock and the driver's door partially opens. If not equipped, or if this setting is
turned off, doors automatically unlock and a door opens when you press its handle. Selecting Exclude Automatic Doors
Opening at Home still allows for automatic closing doors at home but disables automatic door opening (set your home address
by touching Navigate > Set Home).
NOTE: You can choose whether you want all doors, or just the driver's door, to unlock when you approach
CybertruckModel SModel XModel 3Model Y carrying your key fob (see Driver Door Unlock Mode on page 155).
When carrying your key fob with you, you can also open the rear trunk without having to use the key fob. Simply press the
switch located under the powered liftgate’s exterior handle. Driver Door Unlock Mode (see Driver Door Unlock Mode on page
155) must be off and the vehicle must detect the key fob near the driver's door before opening the rear trunk.
CybertruckModel SModel XModel 3Model Y also locks automatically. If you enable Walk Away Door Lock,
CybertruckModel SModel XModel 3Model Y locks when you walk away carrying your key fob with you (see Walk-Away Door
Lock on page 155).
In addition, you can set CybertruckModel SModel XModel 3Model Y to sound a soft horn whenever you car locks or unlocks
(if equipped). To set up, touch Controls > Vehicle > Lock Confirmation Sound.
While sitting inside CybertruckModel SModel XModel 3Model Y, you can also lock and unlock the vehicle by touching the icon
on the touchscreen's status bar.
NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped
with the automatic locking and unlocking feature.
Using the Key Fob
To quickly familiarize yourself with the key fob, think of the key fob as a miniature version of CybertruckModel SModel XModel
3Model Y, with the Tesla badge representing the front. The key fob has three buttons that feel like softer areas on the
surface.The key fob has three buttons on the top that feel like softer areas on the surface, and a metal button on each side
representing the falcon wing doors.
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1. Trunk
◦ Double-click to open the rear trunk.
◦ If equipped with a powered liftgate, double-click to close the rear trunk. You can also single-click to stop the liftgate
when it is moving.
◦ Hold the button down for one to two seconds to open the charge port door.
2. Lock/Unlock All
◦ Single-click to lock doors and trunks (all doors and trunks must be closed). Hazard warning lights flash once and door
handles retract. If a door or the powered liftgate is open, hazard warning lights flash three times and doors do not lock.
◦ Double-click to unlock. Hazard warning lights flash twice and door handles extend. If a door or the rear trunk is open,
hazard warning lights flash three times and doors do not lock.
3. Lock/Unlock All
◦ Single-click to lock all doors and rear trunk. Hazard warning lights flash once.
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NOTE: If a door or the rear trunk is open, hazard warning lights flash three times and doors do not lock. But you can
enable a single-click to both close all doors (and rear trunk) and lock them, by turning on the Close All with Key Fob
setting (touch Controls > Vehicle > Close All with Key Fob). By default, this setting is turned off and you must triple-click
the button to close and lock all doors.
◦ Double-click to unlock. Hazard warning lights flash twice.
NOTE: If Model X is equipped with the premium upgrades package and Automatic Doors is enabled (touch Controls >
Vehicle > Automatic Doors), doors unlock and the driver's door opens as you approach Model X. A subsequent doubleclick opens the passenger front door.
4. Front trunk
◦ Double-click to open the front trunk.
5. Falcon wing doors
◦ Double-click to open/close the associated falcon wing door.
◦ Single-click to stop movement of the associated falcon wing door. Subsequently double-clicking reverses movement of
the falcon wing door. For example if the door was opening, it closes, and vice versa.
NOTE: Falcon wing doors are designed to proactively detect obstacles that prevent the doors from moving when an
obstacle is detected.
WARNING: Model X falcon wing doors have several sensors to detect the presence of an object in the door's path.
In most cases, when an object is detected, the door stops moving. However, the sensors are unable to detect all
areas under all circumstances, particularly when closing, Therefore, you must monitor the movement of falcon
wing doors to ensure the door's path of movement is free of obstacles, staying prepared at all times to proactively
intervene to stop the door from contacting an object (including a person). Failure to do so can cause serious
damage or bodily injury.
You do not need to point the key fob at CybertruckModel SModel XModel 3Model Y, but you must be within operating range
(which varies depending on the strength of the key fob’s battery).
If CybertruckModel SModel XModel 3Model Y is unable to detect the key fob, the touchscreen displays a message indicating
that a key fob is not inside. Place the key fob where CybertruckModel SModel XModel 3Model Y can best detect it, which is
below the low voltage power socket (see Key Fob Not Inside on page 369).
Radio equipment on a similar frequency can affect the key fob. If this happens, move the key fob at least one foot (30 cm)
away from other electronic devices (phone, laptop, etc). If the key fob does not work, you may need to change its battery. If
the key fob’s battery is discharged, you can open CybertruckModel SModel XModel 3Model Y by following the unlocking
procedure (see Unlocking When the Key Fob Doesn't Work on page 156).
For increased security, your key fob may require periodical updates. To update your key fob, go to Controls > Service > Update
Key Fob and follow the onscreen instructions. Your vehicle must be in Park to update the key fob.
CAUTION: Remember to bring the key fob with you when you drive. Although you can drive
CybertruckModel SModel XModel 3Model Y away from its key fob, you will be unable to power it back on after it powers
off.
CAUTION: Protect the key fob from impact, high temperatures, and damage from liquids. Avoid contact with solvents,
waxes and abrasive cleaners.
Replacing the Key Fob Battery
The key fob's battery lasts for approximately a year with normal use. When the battery is low, a message displays on the
instrument panel. Follow these steps to replace it:
NOTE: Tesla recommends replacing the battery in all key fobs at the same time.
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1. With the key fob placed button-side down on a soft surface, use a small flat-bladed tool or fingernail to release the bottom
cover.
NOTE: If a lanyard is attached to the key fob, you can release the bottom cover by placing your thumb against the "X" on the
bottom cover, then firmly pulling the lanyard toward you (hence pushing the key fob off of its cover). You can also pry the
cover off by placing a small flat-bladed tool, a fingernail, or the Tesla-provided tool against the lanyard cord.
2. Remove the battery by carefully lifting it away from the front retaining clips.Remove the battery by carefully releasing it
from the retaining clips at an angle.
3. Insert the new battery (type CR2032CR2354) with the ‘+’ side facing up. The battery fits snugly so you must slide it into
position at an angle toward the Positive contact (the contact located near the center of the key fob), then press down firmly
on the other side, ensuring it is held firmly in its intended position.
NOTE: Tesla recommends using Panasonic CR2032CR2354 batteries. These can be purchased through online retailers,
local supermarkets, and drug stores.
CAUTION: The battery should press against the spring on the positive contact. Do not place the battery on top of the
contact and force it down vertically. Doing so may damage the contact.
NOTE: Wipe the battery clean before fitting and avoid touching the battery's flat surfaces. Finger marks on the flat surfaces
of the battery can reduce battery life.
4. Holding the cover at an angle, align the tabs on the widest side of the cover with the corresponding slots on the key fob,
then press the cover firmly onto the key fob until it snaps into place.
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5. Test that the key fob works by unlocking and locking your vehicle.
Attaching a Lanyard
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
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View Latest Vehicle Complaints
TSB/Document ID: 2024.20.200_0724.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-31
MFR Internal Campaign ID/Software Version: 2024.20.200
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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