NHTSA ID Number: 11005737
Manufacturer Communication Number: 2024.20.200_0724.pdf
TSB/Document Date: 2024-08-06
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
1. Front Motor (All-Wheel Drive vehicles only)
2. Air Conditioning Compressor
3. Battery Coolant Heater
4. Forward Junction Box
5. High Voltage Busbars
6. On-board Charger
7. DC-DC Converter
8. Cabin Heater
9. High Voltage Battery![]()
10. Charge Port
11. Rear Motor
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1. Heat Pump Assembly
2. Front Drive Unit
3. Service Access Panel for High Voltage Components (Penthouse)
4. High Voltage Battery
5. High Voltage Busbars
6. Rear Drive Unit
7. Charge Port
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1. Front Motor
2. Air Conditioning Compressor
3. Forward Junction Box
4. High Voltage Cabling
5. Battery Coolant Heater
6. DC-DC Converter
7. Cabin Heater
8. High Voltage Battery![]()
9. On-board Charger
10. Charge Port
11. Rear Motor
12. HV Cable to Rear HVAC Assembly
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1. Heat Pump Assembly
2. Front Drive Unit
3. Service Access Panel for High Voltage Components (Penthouse)
4. High Voltage Battery![]()
5. High Voltage Busbars
6. Rear Drive Unit
7. Charge Port
NOTE: Plaid version not shown.
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1. Air Conditioning Compressor
2. Heat Pump Assembly
3. Front Motor (Dual Motor vehicles only)
4. Cabin Heater
5. High Voltage Battery
6. Service Access Panel for High Voltage Components (Penthouse)
7. Rear Motor
8. High Voltage Lines
9. Charge Port
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1. High Voltage Cabling
2. Heat Pump Assembly
3. Front Motor (Dual Motor vehicles only)
4. High Voltage Battery![]()
5. High Voltage Cabling
6. Service Access Panel for High Voltage Components (Penthouse)
7. Rear Motor
8. High Voltage Busbars
9. Charge Port
WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high voltage
components, cables or connectors. High voltage cables are typically colored orange for easy identification.
WARNING: Read and follow all instructions provided on the labels that are attached to
CybertruckModel SModel XModel 3Model Y. These labels are there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
Charging Equipment
Charging equipment designed specifically to charge your CybertruckModel SModel XModel 3Model Y is available from Tesla
.
For information on the charging equipment available for your region, go to http://shop.tesla.com.
• A Wall Connector, which installs in your parking space, is the fastest way to charge your vehicle for daily use.
• A Mobile Connector allows you to plug into most commonly used power outlets. When using the Mobile Connector, attach
the smart adapter (if required) to the Mobile Connector before plugging it in to the power outlet, and then plug in your
vehicle.
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• Tesla
also offers adapters that allow you to plug into the most commonly used public charging stations in your region. At a
public charge station, first attach the adapter to the station's charging connector and then plug in your vehicle.
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High Voltage Battery Information
CybertruckModel SModel XModel 3Model Y has one of the most sophisticated battery systems in the world. The most
important way to preserve the high voltage Battery
is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is
particularly important if you are not planning to drive CybertruckModel SModel XModel 3Model Y for several weeks.
NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and recharging
the low voltage battery when necessary.
There is no advantage to waiting until the Battery’s level is low before charging. In fact, the Battery performs best when
charged regularly.
NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement (for
example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses. Dischargerelated expenses are not covered by the warranty or under the Roadside Assistance policy.
The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such as those
at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is decreased when the Battery
is too cold, the Battery’s charge is nearly full, and when the Battery conditions change with usage and age. These changes in
the condition of the Battery are driven by battery physics and may increase the total Supercharging duration by a few minutes
over time. You can minimize the amount of charge time by using Trip Planner (if available in your market region) to warm the
Battery while driving to a Supercharger. See Trip Planner on page 705 for more information.
Battery Care
Never allow the Battery to fully discharge.
Even when CybertruckModel SModel XModel 3Model Y is not being driven, its Battery discharges very slowly to power the
onboard electronics. The Battery can discharge at a rate of approximately 1% per day, though the discharge rate may vary
depending on environmental factors (such as cold weather), vehicle configuration, and your selected settings on the
touchscreen. Situations can arise in which you must leave CybertruckModel SModel XModel 3Model Y unplugged for an
extended period of time (for example, at an airport when traveling). In these situations, keep the 1% in mind to ensure that you
leave the Battery with a sufficient charge level. For example, over a two week period (14 days), the Battery may discharge by
approximately 14%.
Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete discharge,
CybertruckModel SModel XModel 3Model Y enters a low-power consumption mode when the displayed charge level drops to
approximately 0%. In this mode, the Battery stops supporting the onboard electronics and auxiliary low voltage battery. Once
this low-power consumption mode is active, immediately plug in CybertruckModel SModel XModel 3Model Y to prevent a
jump start and low voltage battery replacement.
NOTE: If CybertruckModel SModel XModel 3Model Y is unresponsive and does not unlock, open, or charge, the low voltage
battery may be discharged. In this situation, try jump starting the low voltage battery (see Jump Starting on page 938Jump
Starting on page 1453). If the vehicle is still unresponsive, use the mobile app to schedule a service appointment.
Temperature Limits
For better long-term performance, avoid exposing CybertruckModel SModel XModel 3Model Y to ambient temperatures
above 140° F (60° C) or below -22° F (-30° C) for more than 24 hours at a time.
Energy Saving Feature
CybertruckModel SModel XModel 3Model Y has an energy-saving feature that reduces the amount of energy being
consumed by the displays when CybertruckModel SModel XModel 3Model Y is not in use. On newer vehicles, this feature is
automated to provide an optimal level of energy saving. However, on older vehicles, you can control the amount of energy
being consumed by the displays by touching Controls > Display > Energy Saving. For more information on maximizing range
and saving energy, see Getting Maximum Range on page 745.
Submerged Vehicle
As with any vehicle, if your Tesla
has been exposed to flooding, extreme weather events or has otherwise been submerged in
water (especially in salt water), treat it as if it’s been in an accident and contact your insurance company for support. Do not
attempt to operate the vehicle before Tesla
Service has inspected it, but you should tow or move it away from any structures.
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An unintentionally submerged vehicle is different than a vehicle that intentionally enters water while off-roading. In these
situations, use Wade Mode. See #unique_889 on page for more information.
NOTE: Damage caused by water is not covered under warranty.
Battery Warnings and Cautions
WARNING: The high voltage system must be serviced only by a trained technician. Under no circumstances should you
open or tamper with the Battery. Do not disassemble, remove or replace high voltage components, cables or
connectors. High voltage cables are typically colored orange for easy identification.
CAUTION: If the Battery’s charge level falls to 0%, you must plug it in. If you leave it unplugged for an extended period,
it may not be possible to charge or use CybertruckModel SModel XModel 3Model Y without jump starting or replacing
the low voltage battery. Leaving CybertruckModel SModel XModel 3Model Y unplugged for an extended period can
also result in permanent Battery damage. If you are unable to charge CybertruckModel SModel XModel 3Model Y after
attempting to jump start the low voltage battery, schedule a service appointment.
CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add fluid. If the
instrument paneltouchscreentouchscreen warns you that the fluid level is low, use the mobile app to schedule a service
appointment.
CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.
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Charging Instructions
Opening the Charge Port
The charge port is located on the left side of CybertruckModel SModel XModel 3Model Y, behind a door that is part of the
rear tail light assembly. Park CybertruckModel SModel XModel 3Model Y to ensure that the charge cable easily reaches the
charge port.
With CybertruckModel SModel XModel 3Model Y in Park, press and release the button on the Tesla charge cable to open the
charge port door.
NOTE: If the charge cable is close to the charge port door, you can press the button on the charge cable to open the charge
port door even when Model S is locked or a recognized key is not within range.
You can also open the charge port door using any of these methods:
• On the touchscreen, touch Controls and touch the Charge Port icon (lightning bolt).
• On the touchscreen, navigate to Controls > Charging > Open Charge Port.
• Press the bottom of the charge port door when CybertruckModel SModel XModel 3Model Y is unlocked.
• On the key fob accessory (sold separately), hold down the rear trunk button for 1-2 seconds.
• On the key fob accessory (sold separately), hold down the rear trunk button for 1-2 seconds.
• When the vehicle is locked with an authenticated key in range, you can also press the button on the charge cable to open
the charge port door (see Keys on page 109).
• Use voice commands to open the charge port door (see Voice Commands on page 97). You can also use voice commands
to close the charge port door, and begin or stop charging.
NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of
manufacture, your charge port may be slightly different.
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NOTE: The charge port lights up white when you open the charge port door. If you do not insert a charge cable into the charge
port within a few minutes after opening the charge port door, the charge port door closes. If this happens, use the
touchscreen to open the charge port door again.
NOTE: The Tesla "T" lights up when you open the charge port door. If you do not insert a charge cable into the charge port
within a few minutes after opening the charge port door, the charge port door closes. If this happens, use the touchscreen to
open the charge port door again.
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NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In these
weather conditions, you can thaw ice on the charge port latch so the charge cable can be removed and inserted. To do so, turn
on the rear defrost, or enable preconditioning using the mobile app. To prevent this from occurring, use the Schedule settings,
available on both the charging and climate control screens, to set a departure time and enable preconditioning (see Scheduled
Charging and Scheduled Departure on page 743).To thaw ice on the charge port latch so the charge cable can be removed
and inserted, enable preconditioning using the mobile app. To prevent this from occurring, use the Schedule settings, available
on both the charging and climate control screens, to set a departure time and enable preconditioning (see Scheduled
Charging and Scheduled Departure on page 743).
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to
precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the
charge port latch so the charge cable can be removed or inserted.
CAUTION: Do not try to force the charge port door open.
Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page 734).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then connect the
station's charging connector to the adapter. The most commonly used adapter(s) for each market region are provided.
Depending on the charging equipment you are using, you may need to start and stop charging using a control on the charging
equipment.
If you are using the Mobile Connector, plug into the power outlet before plugging in CybertruckModel SModel XModel
3Model Y.
Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins automatically
after CybertruckModel SModel XModel 3Model Y:
• Engages a latch that holds the connector in place;
• Shifts into Park (if it was in any other drive mode);
• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before charging
begins.
NOTE: Whenever CybertruckModel SModel XModel 3Model Y is plugged in but not actively charging, it draws energy from
the charging equipment instead of using energy stored in the Battery. For example, if you are sitting in
CybertruckModel SModel XModel 3Model Y and using the touchscreen while parked and plugged in,
CybertruckModel SModel XModel 3Model Y draws energy from the charging equipment instead of the Battery.
In some cases when CybertruckModel SModel XModel 3Model Y is plugged in but using very little energy, however, it may
draw it directly from the Battery. For example, if you leave CybertruckModel SModel XModel 3Model Y plugged in for several
days without using it, it may gradually draw a small amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the Battery
may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the charge limit even after
being plugged in for a long period. This is normal, and CybertruckModel SModel XModel 3Model Y will start charging again
once it has discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in
CybertruckModel SModel XModel 3Model Y.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto
CybertruckModel SModel XModel 3Model Y.
Charge Port Light
After you insert a charge cable into CybertruckModel SModel XModel 3Model Y, wait a few seconds and confirm that the
charge port light begins blinking green and that your vehicle is charging. If the light is amber or red, troubleshoot the issue
before you leave to ensure a successful charging session.
• WHITE (OR LIGHT BLUE): The charge port door is open. CybertruckModel SModel XModel 3Model Y is ready to charge and
the connector is not inserted, or the charge port latch is unlocked and the connector is ready to be removed.
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NOTE: If equipped with an early generation charge port, the charge port remains unlocked whenever the vehicle is not
charging and in a cold ambient temperature below 41° F (5° C). In this situation, the charge port light is white.
• BLUE: The charger is connected, but CybertruckModel SModel XModel 3Model Y is not charging (such as when scheduled
charging is active).
• BLINKING BLUE: CybertruckModel SModel XModel 3Model Y is communicating with the charger, but has not started
charging yet (such as when your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As CybertruckModel SModel XModel 3Model Y approaches a full charge, the
frequency of the blinking slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: CybertruckModel SModel XModel 3Model Y is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the instrument panel or touchscreen for an alert.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.
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1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 734).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The current charging speed that the vehicle is charging.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Charging and Scheduled Departure on page 743).
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1. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
2. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Charging and Scheduled Departure on page 743).
3. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 734).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
4. Charging rate: The current charging speed that the vehicle is charging.
5. Range gained: Estimated increase in driving distance achieved in the charging session.
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6. Charging: The current power of the charger.
Charging Status
Charging status displays at the top of the car status screen when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 734).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Charging and Scheduled Departure on page 743).
During Charging
During charging, the charge port light (the Tesla "T" logo) pulses green, and the instrument paneltouchscreen displays realtime charging status. The frequency at which the green charge port light pulses slows down as the charge level approaches
full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If CybertruckModel SModel XModel 3Model Y is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the instrument panel or touchscreen for an alert
describing the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: The thermal system may produce steam under certain conditions for vehicles with heat pumps (to determine if your
vehicle has a heat pump, touch Controls > Software > Additional Vehicle Information). For example, odorless steam can come
from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause for
concern.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan operate as
needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for example,
charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a
message displays on the instrument paneltouchscreen. This is normal and ensures that the Battery stays within an optimum
temperature range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port while
charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and
CybertruckModel SModel XModel 3Model Y must be unlocked or able to recognize your key authenticated phone before you
can disconnect the charge cable.
NOTE: If equipped with an early generation charge port, the charge port remains unlocked whenever the vehicle is not
charging and in a cold ambient temperature below 41° F (5° C), even when CybertruckModel SModel XModel 3Model Y is
locked.
To disconnect the charge cable:
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1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the lightning icon on the car status overview on the touchscreen or mobile app,
or by pressing and holding the rear trunk button on the key fob accessory. If your vehicle is equipped with a motorized
charge port, you can also press the button to the left of the charge port to release the latch.
NOTE: You can also release the latch using the lightning icon on the car status overview on the touchscreen or mobile app,
or by pressing and holding the rear trunk button on the key fob accessory. If your vehicle is equipped with a motorized
charge port, you can also press the button to the left of the charge port to release the latch.
2. Pull the connector from the charge port. The charge port door automatically closes.
3. Push the charge port door closed.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 97).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
To disconnect the charge cable when using an adapter at a public charge station:
1. Unlock CybertruckModel SModel XModel 3Model Y.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the
public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in CybertruckModel SModel XModel
3Model Y, use the touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: If CybertruckModel SModel XModel 3Model Y is equipped with a motorized charge port door, it automatically closes
shortly after you remove the charge cable.
NOTE: The charge port door automatically closes within approximately 10 seconds of removing the connector from the charge
port.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 97).
CAUTION: Never close the charge port door manually. Doing so can cause damage.
CAUTION: Tesla strongly recommends leaving CybertruckModel SModel XModel 3Model Y plugged in when not in use.
This maintains the Battery at the optimum level of charge.
CAUTION: CybertruckModel SModel XModel 3Model Y does not shift out of Park if the charge port is unable to
determine whether a charging cable is plugged in. Ensure the charging cable is unplugged and follow the instructions on
the touchscreen to proceed (see Park on page 400).
Charge Settings
Access charge settings by touching Controls > Charging when CybertruckModel SModel XModel 3Model Y is in Park. You can
also touch the battery icon on the touchscreen to access charge settings.You can also touch the charge icon on the
touchscreen to access charge settings.
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When charging, you can also touch the charge icon on the touchscreen to access charge settings.
1. Driving distance: Displays the total estimated driving distance available.
2. Set limit: Adjust the charge slider to the level of charging you want. The setting you choose applies to immediate and
scheduled charging sessions.
NOTE: Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch the
Charging icon) for recommended daily and trip charging limits.
NOTE: Tesla recommends limiting the Battery's full charge level to below 90% for Daily use and charging to 100% only if
needed for a long Trip.
NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in the
battery is not available because the battery is cold. This is normal and no reason for concern. When the battery warms up,
the blue portion no longer displays.
Slide the charge limit past the daily recommended charge limit for a pop-up option to temporarily charge above the daily
recommended limit for one-time only. This is helpful for long trips and, if selected, resets back to the previous charge limit.
You can further adjust charge settings:
• Charge current at this location: The current automatically sets to the maximum current available from the attached charge
cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the current (for example, you may
want to reduce the current if you are concerned about overloading a domestic wiring circuit shared by other equipment). It
is not possible to set the charging current to a level that exceeds the maximum available from the attached charge cable.
When you change the current, CybertruckModel SModel XModel 3Model Y remembers the location. If you charge at the
same location, you do not need to change it again.
When charging using the Mobile Connector with domestic outlets, your vehicle may automatically select a default charge
current. Override this default current to a higher setting by customizing Charge Current at this location or through the
mobile app.
NOTE: If CybertruckModel SModel XModel 3Model Y is charging and detects unexpected fluctuations in input power, the
charging current is automatically reduced by 25%. For example, a 40 amp current is reduced to 30 amps. This automatic
current reduction increases robustness and safety in situations when an external problem exists (for example, a home
wiring system, receptacle, adapter or cord is unable to meet its rated current capacity). As a precaution, when
CybertruckModel SModel XModel 3Model Y automatically reduces current, it saves the reduced current at the charging
location. Although you can manually increase it, Tesla recommends charging at the lower current until the underlying
problem is resolved and the charging location can provide consistent power.
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or Unlock Charge
Port to open the charge port door or to unlock the charge cable from the charge port. You can also touch the lightning icon
near the charge port on the car status overview. Use Stop Charging when you are finished charging.
NOTE: In cold ambient temperatures below 41° F (5° C), the charge port (if equipped with early generation charge port
hardware) remains unlocked whenever the vehicle is not charging.
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• Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging, this
displays either a departure time for when the vehicle should be preconditioned and/or charged by or a time to start
charging (see Scheduled Charging and Scheduled Departure on page 743).
• Charge on Solar at this location: If available in your region, setup your vehicle with your Tesla Powerwall to charge from
excess solar production, using the Tesla mobile app. When your vehicle is plugged in at home and Charge on Solar is
enabled, your vehicle charges up to the minimum charge limit from any source and then continues charging on only excess
solar power up to the maximum charge limit. If Scheduled Charging or Scheduled Departure is configured, your vehicle
uses any excess solar and waits until the designated time to charge from any source to the minimum charge limit. System
requirements: Vehicle software 2023.26 or higher, Powerwall software 23.12.10 or higher and Tesla mobile app 4.22.5 or
higher. System requirements outside of North America: Vehicle software 2023.32 or higher, Powerwall software 23.12.10 or
higher and Tesla mobile app 4.30.5 or higher.
• Supercharging: Displays Supercharger usage fees, the location, the time that charging started, and a cost estimate for the
session (see Supercharger Fees on page 736).
NOTE: To reduce congestion at high-usage Supercharger sites, you may be limited to a maximum charge of 80% when not
using Trip Planner (if available in your market region). See Trip Planner on page 705).
Supercharger Fees
When charging at a Tesla Supercharger
, information about the charging session displays at the bottom of the charging screen.
This includes the location, the time that charging started, and a cost estimate for the session. When you stop Supercharging,
the estimated cost of the session displays until a new Supercharging session begins. If free charging is applicable, the
estimated cost displays as zero.
NOTE: Estimated cost may not reflect the final cost of the Supercharging session. Final pricing for Supercharging sessions can
be found in your Tesla account.
You are subject to additional fees after charging is complete or, at a busy Supercharger location, after your vehicle has
reached the congestion limit. Superchargers are designed for fast charging, and these fees encourage drivers to move their
vehicles when charging is complete. The rate structure for each site, including whether idle or congestion fees apply, can be
found on the site’s popup on the touchscreen (see Charging Locations on page 703) or in the Tesla mobile app.
• Idle fees apply when half or more of the Superchargers at a site are occupied, and begin accruing when the vehicle reaches
its charge limit. The Tesla mobile app notifies you when charging is almost complete, and again when charging is complete.
Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five minutes of
when charging completed.
• United States only: Congestion fees apply at select Supercharger locations that are often busy. Congestion fees accrue
when the station is at capacity and the vehicle’s battery charge level is above the congestion limit. Fees are waived for the
first five minutes, and then billed until the vehicle is moved.
Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of free credits,
set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your
account.
Third Party Chargers
Depending on market region, vehicle configuration, etc., all Tesla vehicles have a North American Charging Standard (NACS)
charge port, which is a charging system developed by Tesla that is quickly becoming more popular at third party charging
stations. These stations feature an NACS connector and don't require a separate adapter.
While all Tesla vehicles can charge on Tesla stations (such as a Supercharger, Wall Connector, or Mobile Connector), your
vehicle may not have the hardware needed to use some NACS third-party DC fast charging stations. In other words, the
connector may look compatible, but when you plug it into CybertruckModel SModel XModel 3Model Y, your vehicle does not
charge. This is because CybertruckModel SModel XModel 3Model Y needs to also support a CCS communication protocol (a
commonly used charging system for some third party chargers) in order to charge at third-party DC fast chargers with NACS
connector.
NOTE: An adapter is required to charge at third-party stations with a CCS connector and your vehicle's hardware may need a
retrofit to support CCS communication protocol.
To see if your vehicle can already communicate with CCS, navigate to Controls > Software > Additional Vehicle Information >
CCS and 3rd-party NACS DC Fast Charging Support:
736
Owner's Manual
Owners Manual
CCS charger:
NACS charger:
• Enabled: CybertruckModel SModel XModel 3Model Y supports the CCS communication protocol and can charge at any
CCS station (adapter required) and third party NACS station.
• Not enabled: Your vehicle currently does not support the CCS communication protocol for NACS and CCS charging
stations. Use the mobile app to see if you are eligible to schedule a service appointment to enable this through a hardware
retrofit. Availability of this retrofit may vary.
• Not compatible: CybertruckModel SModel XModel 3Model Y cannot support the CCS communication protocol and cannot
charge at third party NACS or CCS charging stations.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, carefully follow these steps:
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob accessory (if equipped) for 1-2
seconds. If it still doesn't release, carefully follow these steps:
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob accessory (if equipped) for 1-2
seconds. If it still doesn't release, carefully follow these steps:
1. Ensure that CybertruckModel SModel XModel 3Model Y is not actively charging by displaying the charging screen on the
touchscreen. If necessary, touch Stop Charging.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from the charge
port. Always pull the release cable before attempting to remove the charge cable. Failure to follow these instructions
can result in electric shock and serious injury.
Owner's Manual
737
Owners Manual
738
Owner's Manual
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
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TSB/Document ID: 2024.20.200_0724.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-31
MFR Internal Campaign ID/Software Version: 2024.20.200
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
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