News Channel Update |

Vehicle Compliance & Analysis

TO: Mercedes-Benz Dealer Principals, General Managers, FROM: Gregory Gunther, Senior Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Perform SCN Coding of Driver Assistance System
DATE: July 19, 2024
Control Unit
MY24 EQE and EQS (294 and 296 platform)

IMPORTANT SERVICE CAMPAIGN LAUNCH

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).

Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

News Channel Update |

Vehicle Compliance & Analysis

Service Campaign Launch Notification
Campaign No. :

Campaign Desc. :

2024060015

24P5499329

July 19, 2024
Perform SCN Coding of Driver Assistance
System Control Unit

This is to notify you of the Service Campaign Launch to update the SCN coding for the Driver Assistance System Control Unit in
2,186 Model Year (“MY”) 2024 EQE (294 platform) and EQS (296 platform) vehicles. The vehicles will be visible and flagged in VMI
as “OPEN” on July 19, 2024.

Background
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined
that on certain MY 2024 EQE (294 platform) and EQS (296 platform) vehicles, the
SCN coding for the Driver assistance System Control Unit does not correspond to
current production specifications. As a result, it is possible that incorrect information
may be shown in the instrument cluster after an automatic lane change is canceled
by the driver.

Issue

What We’re Doing

MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will
update the SCN coding for the Driver Assistance System Control Unit.

Parts

The remedy is available and can be performed as necessary.

Vehicles Affected
2024
EQE and EQS

Vehicle Model Year(s)
Vehicle Model

Vehicle Populations
Total Campaign Population

2,186

Next Steps/Notes
Customer Notification Timeline

Customer letters will not be mailed.

AOMS/SOMS

AOMs – This campaign may generate questions from your dealers.

While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

2

Campaign No. 2024060015, July 2024

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model EQE and EQS (294 and 296 platform)
Model Year 2024
Perform SCN coding in Driver Assistance System Control Unit

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain
MY 2024 EQE (294 platform) and EQS (296 platform) vehicles, the SCN coding of the Driver Assistance
System Control Unit does not correspond to the current production specifications. As a result, it is possible
that incorrect information may be shown on the driver display after an automatic lane change is aborted by
the driver. An authorized Mercedes-Benz dealer will update the SCN coding of the Driver Assistance
System Control Unit.

Prior to performing this Campaign:


VMI must be checked before performing campaigns to verify that the campaign is required on a
specific vehicle. Always check for any other open campaigns and perform accordingly.



Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

Approximately 2,186 vehicles are affected.
Order No. P-SC-2024060015

2

Perform SCN coding in Driver Assistance System Control Unit (N62/4)
 Always use the latest XENTRY Diagnosis software release with all available add-ons.
 Follow the operation steps exactly as described in XENTRY Diagnosis.
 Use a charger to ensure sufficient power supply to the vehicle’s on-board electrical system battery
(greater than 12.5 V).
 If XENTRY Diagnosis is already connected to the vehicle, start with Work Procedure Step 2.
If two or more software updates or SCN codings are performed during a single workshop visit,
operation items 02-4762 and 02-5058 may be invoiced only on one of the workshop orders.

Work Procedure
1. Connect XENTRY Diagnosis.
2. Perform SCN coding in Driver Assistance System control unit.
To do so, choose menu item "Quick test view → N62/4 – Driver assistance system (SG-FAS) → Adaptations →
Control unit update → Updating of SCN coding".
Then follow the user guidance in XENTRY Diagnosis.

3. Disconnect XENTRY Diagnosis.
__________________________________________________________________________________________________

Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage

Operation

Code

Number

54 993 29

*

Description

Labor Time
(hrs.)

02-9446

Perform SCN coding in N62/4 – Driver assistance system (SG-FAS)
control unit (XENTRY Diagnosis connected)

0.1

02-4762*

Connect/disconnect diagnostic system
(XENTRY Diagnosis)

0.1

02-5058*

Connect/disconnect starter battery charger
(with XENTRY Diagnosis connected)

0.1

Invoice operation item only once for each workshop order.

Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.

P-SC-2024060015