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NHTSA ID Number: 11004227

Manufacturer Communication Number: WTY038_DP

TSB/Document Date: 2024-07-11


Summary

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY038) - This document is the announcement to the dealer principals advising that KiaeBay logo is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 2021-2024 MY Seltos vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the horn sound malfunction condition.


July 9, 2024

ATTENTION:

ALL DEALER PRINCIPALS

KiaeBay logo is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 20212024 MY Seltos vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the
date the vehicle was first put into service. This warranty extension is to address the horn sound malfunction condition.
If, at any time during the extended warranty coverage, the subject vehicle’s horn does not emit any sound or emits an unusual
or different horn sound than normal, KiaeBay logo authorizes its dealers to diagnose the cause free of charge at no cost to the
customer.
If the above symptoms are diagnosed as being due to corrosion inside the electric horn and/or carbonization of the contact
point, KiaeBay logo authorizes its dealers to replace the horn assembly free of charge at no cost to the customer under this warranty
extension.
The Technical Service Bulletin (TSB) that provides vehicle repair procedures will be posted on the KiaeBay logo Global Information
System (KGIS) at www.kiatechinfo.com, and the Warranty Bulletin describing this warranty extension will be posted on
kdealer.com on or around July 9, 2024.
NOTE: Until the TSB for this warranty extension becomes available, dealers are to perform the diagnosis and repair as
necessary on any affected vehicles under KiaeBay logo’s factory warranties. If a subject vehicle falls outside of its warranty (either
by time or mileage), dealers are to perform the diagnosis and repair under goodwill to ensure that the diagnosis and
repair of the symptoms covered under this warranty extension program are free of charge to the customer.
OWNER NOTIFICATION
KiaeBay logo will notify owners advising them of the Warranty Extension Program beginning on July 11, 2024. Note that owners who
have incurred expenses to remedy this issue prior to the date of this notice may have the opportunity to obtain
reimbursement for that expense by submitting receipts online to KiaeBay logo via the Owners section of www.kia.com or by mailing the
Request for Reimbursement Form along with their documentation to KiaeBay logo for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by KiaeBay logo America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding KiaeBay logo vehicle purchasers and owners, including but not limited to warranty claim information. KiaeBay logo dealers may use
such owner information for the sole purpose of conducting and performing this warranty extension campaign, and for no
other purpose.
If you have any questions, please contact your KiaeBay logo District Parts & Service Manager.
Sincerely,
KiaeBay logo Service Department
Enclosures

WTY038

1

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TSB/Document ID: WTY038_DP

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-10

MFR Internal Campaign ID/Software Version: WTY038

Communication Type: Warranty Program/Extension

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System: BOD

MFR Component Subsystem:


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