NHTSA ID Number: 11004194
Manufacturer Communication Number: SC288_OWNR_F201
TSB/Document Date: 2024-07-11
Summary
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC288) - This document is the owner renotification advising that Kia
is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.
Kia
America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
RENOTIFICATION
Voluntary Emissions Service Campaign
JULY 9, 2024
THIS IS A RENOTIFICATION OF AN EARLIER COMMUNICATION ISSUED ON APRIL 30, 2024, WHICH NOTIFIED CERTAIN OWNERS OF
THE AFFECTED 2021-2024 MY KIA
K5 VEHICLES EQUIPPED WITH 1.6L TURBO GAS DIRECT INJECTION (GDI) ENGINES OF A
VOLUNTARY EMISSIONS SERVICE CAMPAIGN. OUR RECORDS INDICATE THAT YOU ARE THE CURRENT REGISTERED OWNER OF
THIS VEHICLE AND THAT THIS EMISSIONS SERVICE CAMPAIGN HAS NOT BEEN COMPLETED.
KIA
IS REQUESTING THAT YOU CONTACT AN AUTHORIZED KIA
DEALERSHIP IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO
UPDATE THE SOFTWARE PROGRAMMING OF THE ECM IN YOUR VEHICLE AND, IF NECESSARY, REPLACE THE FUEL TANK AND/OR
PCSV CHECK VALVE WITH A NEW ONE AT NO COST TO YOU.
IF YOU HAVE ALREADY TAKEN YOUR VEHICLE TO A KIA
DEALER AND HAD THIS EMISSIONS SERVICE CAMPAIGN PERFORMED,
PLEASE DISREGARD THIS NOTICE.
Voluntary Emissions Service Campaign
April 30, 2024
Dear Kia
K5 Owner:
Kia
America, Inc. is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with
1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure
compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the
Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one. Our records indicate that you own or
lease one of the affected vehicles.
Why Is Kia
Conducting This Voluntary Emissions Service Campaign?
Kia
has become aware that the subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve,
which results in pressurized air to flow into the fuel tank. This may cause an inability to fill the vehicle gas tank, illumination
of Check Engine Light
, and/or vehicle running rough. These conditions may cause the vehicle to release air
pollutants which exceed Federal and California standards. These standards were established to protect your health and
welfare from the dangers of air pollution.
What Will Kia
Do?
Kia
dealers will update the software programming of the ECM to improve the logic of the PCSV in your vehicle. Also, dealers
will inspect your vehicle and, if necessary, replace the fuel tank and/or the PCSV check valve with a new one. This campaign
will be performed free of charge at no cost to you.
What Should You Do?
Please contact an authorized Kia
dealership to schedule a service appointment for this update. The actual time to
update the software may be less than an hour. However, the time required to service your vehicle can vary,
depending on the dealer’s work schedule. Note that if the fuel tank and/or the PCSV check valve need to be
replaced, additional time to complete the repair will be necessary. Therefore, we recommend scheduling a service
appointment to minimize your inconvenience.
Having this campaign performed will help ensure your vehicle’s full protection under the emissions warranty.
Failure to have this service performed could cause your vehicle to fail an emissions inspection (SMOG check) when
required under State law. It could also be considered a lack of proper maintenance.
To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers”
on a mobile device). You can also use the QR code below with your mobile device to access this information (see the
bottom of this letter for more information about QR code use):
Have You Changed Your Address Or Sold Your Kia
?
If you have changed your home address, sold your Kia
vehicle, or no longer own your vehicle, please complete the
attached prepaid “Change of Address/Ownership” card, and mail it to us.
Are You A California Registered Owner?
•
The California Air Resources Board requires that emissions related campaigns such as this, be completed prior to
annual vehicle registration renewal. Without this software update, you may not be able to complete your vehicle
registration and obtain license tags.
•
Once this software update has been completed, your Kia
dealer will provide a “Proof of Correction Certificate.” The
California Department of Motor Vehicles (DMV) may request this Proof of Correction Certificate during your next
vehicle registration. This certificate should be kept with your vehicle records thereafter.
Are You A Registered Owner In Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont, Or Washington?
•
Because your state has adopted the California emissions regulations, your Kia
dealer will also provide a “Proof of
Correction Certificate” once this software update has been completed. Your state's Department of Motor Vehicles,
Department of Transportation, Motor Vehicle Administration, Motor Vehicle Commission or Department of Licensing
may request this Proof of Correction Certificate during your next vehicle registration. This certificate should be kept
with your vehicle records thereafter.
Are You A Vehicle Lessor?
•
If you are the lessor and registered owner of the vehicle identified in this action, please forward this letter via first
class mail to the lessee within ten (10) days of receipt.
Do You Have Other Questions?
•
Should you have any questions regarding this Emissions Service Campaign, or your dealer does not respond to your
service request in a timely manner, we suggest that you contact Kia
’s Customer Care Center at 1-800-333-4542
(Monday through Friday, 5AM to 6PM, Pacific Time), or through the owner’s section of www.kia.com.
Please accept our apologies for any inconvenience this matter may cause you.
Sincerely,
Customer Care Department
QR Code Use:
A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app
reads the barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.
Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing
area. With some apps, the URL or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture
of the QR code. Refer to the QR Reader Code App instructions.
SC288 FL201
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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TSB/Document ID: SC288_OWNR_F201
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-10
MFR Internal Campaign ID/Software Version: SC288
Communication Type: Service Campaign
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
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