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NHTSA ID Number: 11003086

Manufacturer Communication Number: 2024.20.6_0624.pdf

TSB/Document Date: 2024-07-03


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


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Overview
4. The speed limit that is currently being detected by Speed Assist (see Speed Assist on page 651). The icon associated with
the detected speed limit reflects the style of speed limit signs used in your market region.
NOTE: A blue outline may appear around the speed limit icon to notify that you are above the speed limit.
5. Other cars detected on the road (as applicable).
6. Your CybertruckModel SModel XModel 3Model Y. Colored lines radiate from the image of your
CybertruckModel SModel XModel 3Model Y as objects are detected (other motorists, guard rails, etc.). The location of the
lines correspond to the location of the detected object. The color of the lines (white, yellow, orange, or red) represents the
object's proximity to CybertruckModel SModel XModel 3Model Y, with white being the farthest and red being very close
and requiring your immediate attention. See Lane Assist on page 638.
WARNING: Pay attention to important alert messages that display at the bottom of the vehicle status area of the
touchscreen. Ignoring these messages can result in serious injury or death.
WARNING: Although the touchscreen shows surrounding traffic, some vehicles may not be displayed. Never rely on the
detected displayed vehicles to determine if a vehicle is present (for example, in your blind spot). Always use your
mirrors and perform shoulder checks.

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Interior Electronics
In addition to storage compartments and cup holders (see Interior Storage on page 1181), the
CybertruckModel SModel XModel 3Model Y interior supports various electronics such as an RFID transmitter that reads key
cards (see Keys on page 1142), USB-C ports, wireless phone chargers, a power outlet in the center console, and a power
outlet below the rear touchscreen.

USB-C Ports
CybertruckModel SModel XModel 3Model Y has four USB ports.
There are three USB-C ports in the center console, each of which can provide up to 65W of power:
• One USB-C port is located in the front compartment of the center console. This port can be used to charge a USB-C
device.

• Two USB-C ports are located below the rear touchscreen and can be used to charge USB-C devices.

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Overview
NOTE: Use USB 3.0 compliant cables to connect a device to a USB-C port. Using non-compliant cables may result in slower
charging, connection problems, or degraded performance.
NOTE: If all three USB-C ports are in use at the same time, power to each port will be reduced.
CAUTION: Do not use the USB-C ports to power a device with a power rating that exceeds the limits listed above.
There is also a USB-A port in the glovebox. This port is equipped with a USB-A flash drive. This port can be used to play media
from a phone or USB-A drive (see Playing Media from Devices on page 709) or to save Sentry Mode and Dashcam video
footage.

NOTE: Do not connect multiple devices using a USB hub. This can prevent connected devices from charging or from being
recognized by Media Player, Sentry Mode, Dashcam, etc.

Wireless Phone Chargers
Wireless phone chargers are integrated into the front console, each providing up to 15W of power to charge Qi-enabled
phones. Simply place your phone on the charger, phone screen facing you. Your device may feel warm while charging, but this
is a normal effect of inductive charging.
NOTE: The wireless phone chargers are in the same location as the key card readers (see Key Card on page 1143).

When placed on the wireless charger, your phone charges whenever the vehicle is powered on (the touchscreen is on and you
are in the vehicle). Your phone does not charge when you leave the vehicle unless a feature, such as Sentry Mode, is enabled.
NOTE: The phone must be in direct contact with the wireless charger. If you place objects between the phone and the charger
(for example, credit cards, key cards, coins, keys, metal objects, etc.), or if your phone case is too large or is made of metal,
the wireless charger may not work. Try removing the phone from its case before placing it on the charger.
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NOTE: The wireless phone charger does not charge if the vehicle's high voltage Battery is discharged.

Interior Power Outlets
The CybertruckModel SModel XModel 3Model Y center console is equipped with two NEMA 5-20 120V power outlets
capable of providing up to 20A combined. To enable power to the outlets, touch Controls > Outlets & Mods. Touch Enable
Cabin Outlets on Entry to enable them by default when you enter CybertruckModel SModel XModel 3Model Y.
If an outlet is not providing power as expected, see Troubleshooting AC Outlets on page 1130.
NOTE: The 120V power outlets provide 20A maximum draw between both outlets. If multiple devices are plugged in and
drawing power at the same time, power to each device may be reduced or interrupted.
NOTE: Power to AC outlets may be disabled in very low ambient temperatures.
NOTE: Power to AC outlets is disabled when an AC charging cable is connected to CybertruckModel SModel XModel 3Model
Y even if the vehicle is not actively charging.
Power to AC outlets is still available when CybertruckModel SModel XModel 3Model Y is DC charging (while Supercharging,
for example). See Charging Instructions on page 1370.
NOTE: Two 120V power outlets are also located in the cargo bed, in addition to a 240V power outlet (see Cargo Bed Outlets
on page 1129).
To access the front power outlet, open the front compartment of the center console (see Interior Storage on page 1181). The
power outlet is located on the front wall of the compartment:

The rear power outlet is located below the rear touchscreen:

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Overview

NOTE: To have the cabin outlets continue supplying power even when CybertruckModel SModel XModel 3Model Y is not
occupied, touch Controls > Outlets & Mods and enable Keep On Cabin and Bed Outlets (see Keep On Cabin and Bed Outlets on
page 1130). You can also enable CyberTent Mode and turn on outlets to keep them on when camping (see CyberTent Mode on
page 1130).
CAUTION: Leaving a device plugged in depletes the high voltage BatteryeBay logo. Power to the outlets shuts off when the
capacity of the high voltage BatteryeBay logo is very low.
CAUTION: Damage to a device or data loss (such as from a laptop or external drive) due to a sudden loss of power is not
covered by the warranty.
CAUTION: Always check each outlet for damage before use.
CAUTION: Damage to CybertruckModel SModel XModel 3Model Y caused by an external device that is plugged in to an
outlet is not covered by the warranty.
WARNING: The power outlets and a device's plug can become hot.
WARNING: As with any outlet, do not leave children unattended near the cabin outlets.
WARNING: Do not insert any objects into the outlets other than electrical plugs. Treat the outlets on
CybertruckModel SModel XModel 3Model Y the same as you would any other outlet, and take care to ensure proper
handling. Misusing outlets can cause serious injury.

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Cargo Bed Outlets
Your CybertruckModel SModel XModel 3Model Y has three AC power outlets located in the cargo bed.
To access the outlets:
1. Open the tailgate (see Cargo Bed on page 1188).
2. Locate the outlet cover on the left side of the bed.
3. Pull the left side of the panel to open the cover.
The outlet cover must be open in order for the outlets to provide power.

1. 120V power outlets (20A maximum draw, combined)
2. 240V power outlet (40A maximum draw, combined)
The 120V power outlets provide a maximum of 20A across both cargo bed outlets. This is independent from the 120V outlets
in the cabin which also provide a maximum of 20A across both cabin outlets (see Interior Power Outlets on page 1127). It is
possible to pull 20A from the cabin and 20A from the cargo bed at the same time. All AC power outlets combined (120V cabin,
120V cargo bed, and the 240V cargo bed outlet) are limited to a combined maximum of 40A. If multiple devices are plugged in
and drawing power at the same time, power to each device may be reduced or interrupted.
The outlets stop providing power when CybertruckModel SModel XModel 3Model Y is no longer occupied (when you leave
the vehicle and close the doors).
To enable power to the outlets, touch Controls > Outlets & Mods on the touchscreen. From here you can toggle power to all
AC outlets and each power feed (see Connecting Accessories to the 48V Power Feeds on page 1423). While the outlets are
supplying power, the touchscreen shows the amount of power being used.
You can also enable power to the outlets and power feeds using the mobile app.
NOTE: Leaving a device plugged in depletes the high voltage Battery. Even if nothing is plugged in, the outlets draw small
amounts of power from the Battery whenever they are enabled. When the charge level of the high voltage BatteryeBay logo is very low,
power to the outlets shuts off and a message is displayed on the touchscreen. Leaving a device plugged in does not deplete
the low voltage battery.
CAUTION: Do not use the AC outlets to power a device with a power rating that exceeds the limits listed above.

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Overview
Keep On Cabin and Bed Outlets
If you want the outlets to continue supplying power even when the vehicle is not occupied, touch Controls > Outlets & Mods
and enable Keep On Cabin and Bed Outlets. After 12 hours, or once the high voltage BatteryeBay logo has less than 5% remaining
energy, the outlets shut off. Keep On Cabin and Bed Outlets is automatically enabled whenever you turn on the outlets using
the mobile app.

CyberTent Mode
After installing the CyberTent, enable CyberTent Mode for optimal comfort. CyberTent Mode:
• Levels the suspension.
• Opens the tonneau cover and keeps it open by disabling the switches.
• Displays controls to adjust the front and rear lights.
• Allows outlets to be kept on indefinitely.
NOTE: Using CyberTent Mode and keeping the outlets or lights on may increase power usage.
• Disables walk-away lock.
NOTE: It is your responsibility to ensure the vehicle is appropriately locked or attended to at all times.
To enable, touch Controls > Outlets & Mods > CyberTent Mode. CybertruckModel SModel XModel 3Model Y cannot be driven
while CyberTent Mode is enabled.

Overload Capability
The AC outlets on CybertruckModel SModel XModel 3Model Y are all capable of providing additional surge current to start
almost all devices (such as power tools, motors, and compressors) up to 110LRA.

Troubleshooting AC Outlets
If one or more outlets unexpectedly stops providing power, first ensure that you have enabled power to the outlets (touch
Controls > Outlets & Mods) and that the high voltage BatteryeBay logo has enough remaining charge.
Each power outlet in CybertruckModel SModel XModel 3Model Y is equipped with overcurrent detection and a ground fault
circuit interrupter (GFCI), which interrupts the power supply to an outlet if an issue is detected, such as a current leakage. In
this case, the outlets will turn off. Overcurrent detection may happen if multiple devices plugged in at once draw too much
power from the AC power outlets.
CAUTION: Use only "UL" Listed devices with the AC power outlets in CybertruckModel SModel XModel 3Model Y.
CAUTION: Damage to a device or data loss (such as from a laptop or external drive) due to a sudden loss of power is not
covered by the warranty.
If an outlet is still not providing power, the GFCI or overcurrent detection may have been tripped. To reset it:
1. Disconnect all devices from all AC outlets (three outlets in the cargo bed and two in the center console).
2. Touch Controls > Outlets & Mods > Reset.
3. Reconnect devices and re-enable power to the outlets by touching Controls > Outlets & Mods > AC Outlets.
NOTE: Power to AC outlets may be disabled in very low ambient temperatures.
NOTE: Power to AC outlets is disabled when an AC charging cable is connected to CybertruckModel SModel XModel 3Model
Y even if the vehicle is not actively charging.
NOTE: Power to AC outlets is still available when CybertruckModel SModel XModel 3Model Y is DC charging (while
Supercharging, for example). See Charging Instructions on page 1370.

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Warnings and Cautions
CAUTION: Always check each outlet for damage before use.
CAUTION: Keep the outlet cover closed when the cargo bed outlets are not in use.
CAUTION: Keep the outlet cover closed when Cybertruck is AC charging, especially in wet weather. AC charging may be
disabled if moisture enters one of the outlets.
CAUTION: Damage to CybertruckModel SModel XModel 3Model Y caused by an external device that is plugged in to an
outlet is not covered by the warranty.
CAUTION: Use caution when driving CybertruckModel SModel XModel 3Model Y while devices are plugged into the
cargo bed outlets. Ensure that all objects in the cargo bed are properly secured (see Securing Cargo on page 1193).
WARNING: A power outlet and a device's plug can become hot. Use caution when unplugging a device.
WARNING: Do not insert any objects into the outlets other than electrical plugs. Treat the outlets on
CybertruckModel SModel XModel 3Model Y the same as you would any other outlet, and take care to ensure proper
handling. Misusing outlets can cause serious injury.
WARNING: Protect the cargo bed outlets from moisture, water, and foreign objects at all times. If you see a foreign
object in an outlet, or if the outlets appear corroded or damaged, do not use them.
WARNING: Do not use the cargo bed outlets if they are wet or covered in snow.
WARNING: If rain falls while an accessory is plugged in and drawing power from the cargo bed outlets, do not allow rain
water to run along the length of charge cable, causing the outlets to become wet.
WARNING: Do not connect a power source (such as a solar panel or external battery) to a cargo bed outlet.
WARNING: As with any power outlet, do not leave children unattended near the cargo bed outlets and ensure the outlet
cover is closed when the outlets are not in use.

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Overview
Voice Commands
NOTE: For your convenience, TeslaeBay logo allows you to choose from a variety of languages to use for voice commands. To choose a
different language, touch Controls > Display > Voice Recognition Language.
Use voice commands to easily control settings and preferences without using the touchscreen. Voice commands are designed
to understand natural requests. The following is a non-exhaustive list of actions that you can perform with voice commands:
• Adjust climate preferences
• Tweak the windshield wiper speed and frequency
• Control various aspects of your vehicle
• Navigate to a location
• Call a contact
• Interact with apps and settings
To initiate a voice command, press and release the right scroll wheel button on the steering wheelsteering yoke (or steering
wheel)press and release the right scroll wheel button on the steering wheelsteering yoke (or steering wheel)fully press the
microphone button on the right side of the steering wheelsteering yoke (or steering wheel)fully press the microphone button
on the right side of the steering wheelsteering yoke (or steering wheel)touch the voice button on the right side of the steering
wheelsteering yoke (or steering wheel). When a chime sounds, make your request.

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Overview

Examples of Voice Commands
Here is a list of example voice commands. This is not an exhaustive list. TeslaeBay logo is constantly working to improve voice
commands.
NOTE: Your vehicle must be in Park to enable some voice commands (such as Sentry Mode, Dog Mode, etc.).
Climate Controls
Adjust your climate preferences:
• "Make it cooler"
• "Make it warmer"
• "Turn on/off the driver's seat heater"
• "Cool down the passenger"
• "Direct airflow to my face"

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• "Sync climate"
• "Increase/decrease the fan speed"
• "Turn on/off rear defroster"
• "Set the temperature/fan..."
• "Turn on recirculate"
Windshield Wipers
Update the windshield wiper speed and frequency based on changing road and weather conditions:
• "Speed up the wipers"
• "Speed up the wiper"
• "Turn on/off the wiper"
• "Increase/decrease windshield wiper speed by..."
• "Turn on/off the wipers"
Vehicle Controls
Modify various controls in your vehicle:
• "Sentry Mode on/off"
• "Keep my car safe"
• "Keep my truck safe"
• "Lock/unlock the doors"
• "Turn on Dog Mode"
• "Fold/unfold the mirrors"
• "Open/close charge port"
• "Start/stop charging"
• "Open service settings"
• "Open the glovebox"
Navigation
Search for or navigate to a location:
• "Where is [location]?"
• "Drive to [location]"
• "Navigate to [location]"
• "Show nearby Superchargers"
• "I'm feeling hungry/lucky" (see Maps and Navigation on page 699).
• "Stop navigation"
• "Mute voice guidance"
If you have defined a navigation address for your home or work locations, you can use a voice command to navigate there by
saying "Navigate home" or "Take me to work".
Contacts
To call or text a contact on your Bluetooth-connected phone (see Phone, Calendar, and Web Conferencing on page 363), say:
• "Call [contact name/phone number]"

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Overview
• "Text [contact name/phone number]"
Media
Listen to media and adjust your playback preferences:
• "Listen to [song name]"
• "Lower/raise the volume"
• "Skip to next"
• "Pause/play song"
• "Change the source to [media source]"
To improve voice command recognition accuracy, provide multiple cues in your command, such as artist and song.
Apps and Settings
Easily navigate through your apps and settings:
• "Open [Toybox/browser/theater/phone]"
• "Search for..."
• "The screen is too bright"
• "Show me the Owner's Manual"
You can also file a bug report by saying "Report" , "Feedback", or "Bug report".
For more information on voice commands, go to https://www.tesla.com/support/voice-commands.
NOTE: To support ongoing quality improvements, TeslaeBay logo captures and processes voice command transcriptions (such as “set
the temperature…”). Audio voice recordings are not collected, and transcriptions are not associated with your TeslaeBay logo account or
with your vehicle's identification number. To further protect your privacy, voice commands containing personal data are not
captured (such as "Navigate to..." or "Make a call to...").

Cameras
Your CybertruckModel SModel XModel 3Model Y includes the following components that actively monitor the surrounding
area:

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1. A camera is mounted on the tailgate.
2. A camera is mounted in each door pillar.
3. Two cameras are mounted to the windshield above the rear view mirror.
4. A camera is mounted above each front wheel.
5. A camera is mounted above the grille on the front bumper.

Viewing Camera Feeds
The Camera app shows the views from the side cameras, rear-facing camera, and front-facing camera. To open the Camera
app, you can either:
• Open the app launcher and touch the Camera app.

• Touch the camera icon on the right side of the steering wheel.

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Overview

Swipe up or down to switch between the rear and front camera views.
The camera app opens automatically when you shift into Reverse.

Rear-Facing Camera
CybertruckModel SModel XModel 3Model Y is equipped with a rear-facing camera mounted on the tailgate.

Whenever you shift into Reverse, the touchscreen displays the view from the rear-facing camera. Lines show your driving path
based on the position of the steering wheel. These lines adjust as you move the steering wheel. The tailgate must be fully
closed in order to see the rear view and lines on the display.
You can choose to always show the rear view camera feed when the tonneau cover is closed by touching Controls > Display >
Rear View Camera > Auto.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view mirrors
and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear view camera persists, try
restarting the touchscreen (see Restarting the Touchscreen on page 1115). If the camera feed still shows as a black screen
after that, use the mobile app to schedule a service appointment.
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WARNING: Never depend on the cameras to inform you if the area around you is free of objects and/or people. The
cameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several external
factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore, depending on the
cameras to determine if CybertruckModel SModel XModel 3Model Y is approaching an obstruction can result in
damage to the vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own
eyes. When reversing, perform shoulder checks and use all mirrors. Use the cameras for guidance purposes only. It is
not intended to replace your own direct visual checks and is not a substitute for careful driving.

Front-Facing Camera
Your CybertruckModel SModel XModel 3Model Y is equipped with a front-facing camera located above the grille on the front
fascia.

To display the view from the front-facing camera at any time, open the app launcher and touch the Camera app or touch the
camera icon on the right side of the steering wheel. Swipe up or down to switch betweeen the rear, front, and side camera
views.
WARNING: Never depend on the camera to inform you if the area around you is free of objects and/or people. The
camera may not detect objects or barriers that can potentially cause damage or injury. In addition, several external
factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore, depending on the
cameras to determine if CybertruckModel SModel XModel 3Model Y is approaching an obstruction can result in
damage to the vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own
eyes. Use the camera for guidance purposes only. It is not intended to replace your own direct visual checks and is not a
substitute for careful driving.

Cabin Camera
Your CybertruckModel SModel XModel 3Model Y is equipped with a cabin camera located above the rear view mirror.

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Overview

The cabin camera can determine driver inattentiveness and enhances active safety features (such as Forward Collision
Warning). You can also view the feed from this camera in the Tesla mobile app when Sentry Mode Live Camera is enabled (see
Sentry Mode on page 664).
Data Sharing
By default, images and video from the camera do not leave the vehicle itself and are not transmitted to anyone, including Tesla,
unless you enable data sharing. If you enable data sharing and a safety critical event occurs (such as a collision),
CybertruckModel SModel XModel 3Model Y shares short cabin camera video clips with Tesla to help us develop future safety
enhancements and continuously improve the intelligence of features that rely on the cabin camera. Data may also be shared if
diagnostics are required on cabin camera functionality. Cabin camera does not perform facial recognition or any other method
of identity verification. To protect your privacy, cabin camera data is not associated with your vehicle identification number.
To adjust your data sharing preferences touch Controls > Software > Data Sharing > Allow Cabin Camera Analytics. You can
change your data sharing settings at any time.

Cleaning a Camera
To ensure a clear picture, the camera lens must be clean and free of obstructions, condensation, or damage.
Condensation can form inside the camera enclosures, especially if you park outside in cold or wet conditions. The touchscreen
may display an alert stating that a camera is blocked and that some (or all) Autopilot features may be temporarily restricted
until the camera vision is clear. To proactively dry the condensation, precondition the cabin by setting it to a warm
temperature, turning the windshield defroster on, and directing the front air vents toward the door pillars (see Mobile App on
page 355).
Remove any build-up of dirt or debris by spraying water onto the camera lens and carefully drying it with a microfiber cloth.
Clean the camera lens at least weekly during wet weather (snow, rain, sleet) and every month during dry weather.
The front-facing camera is equipped with a sprayer nozzle. To clean the front-facing camera, touch the app
launcher, select the Camera app, and press the spray icon.

CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.

Drive to Calibrate Cameras
Before some Autopilot features can be used for the first time or after some types of service repairs, cameras must complete a
self-calibration process. When the cameras are calibrating, the instrument clustertouchscreen displays a progress indicator.
When calibration is complete, Autopilot features are available for use.

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Calibration typically completes after driving 20-25 miles (32-40 km), but the distance varies depending on the conditions.
Calibration completes more quickly when driving on a straight road that has multiple lanes and highly visible lane markings in
both the driving lane and adjacent lanes (at least two lanes over on each side of the vehicle). For best results, drive in the
middle lane of a multi-lane highway (ideally with at least five lanes) that has clear lane markings and minimal traffic.
Schedule a service appointment only if your CybertruckModel SModel XModel 3Model Y has not completed the calibration
process after driving approximately 100 miles (160 km) in the described conditions.
If a camera has shifted from its previously calibrated position (for example, the camera or windshield was replaced), clear the
calibration by touching Controls > Service > Camera Calibration > Clear Calibration. When the calibration is cleared,
CybertruckModel SModel XModel 3Model Y repeats the calibration process.
NOTE: CybertruckModel SModel XModel 3Model Y must repeat the calibration process if the cameras are serviced by Tesla,
and in some cases after a software update.
NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the feature is not available
and the touchscreen displays a message.

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Opening and Closing
Keys
Types of Keys
NOTE: In the event you lose both key cards, schedule a service appointment through the mobile app to replace and pair them.
CybertruckModel SModel XModel 3Model Y supports the following types of keys:
• Phone key - You can set up your personal phone as a "phone key" that communicates with
CybertruckModel SModel XModel 3Model Y using Bluetooth (BLE). A phone key supports automatic locking and
unlocking.
• Key card - Tesla provides key cards that communicate with CybertruckModel SModel XModel 3Model Y using short range
radio-frequency identification (RFID) signals. The key card is used to "authenticate" phone keys to work with
CybertruckModel SModel XModel 3Model Y and to add or remove other keys. Unlike the phone key, the key card does not
support automatic locking and unlocking and must be touched against a card reader. In situations where your phone key
has a dead battery, or is lost or stolen, use your key card to unlock, drive, and lock CybertruckModel SModel XModel
3Model Y.
CybertruckModel SModel XModel 3Model Y supports a total of 19 keys, which can include phone keys and key cards.
CAUTION: Remember to bring a key (and a backup key) with you when you drive. Although you can drive
CybertruckModel SModel XModel 3Model Y away from a detected key, you will be unable to power it back on after it
powers off.

Phone Key
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If you must
leave your phone in the vehicle, disable Bluetooth and/or turn the phone off and ensure that you keep a key card with
you.
Using your phone as a key is a convenient way to access your CybertruckModel SModel XModel 3Model Y. As you approach
your vehicle, the smartphone's Bluetooth signal is detected and the doors unlock when you press a door open button.
Likewise, when you exit and walk away with the phone key, doors automatically lock (provided the Walk-Away Door Lock
feature is turned on; see Walk-Away Door Lock on page 1148).
Before you can use a phone to access CybertruckModel SModel XModel 3Model Y, follow these steps to authenticate it:
1. Download the Tesla mobile app to your phone.
2. Log into the Tesla mobile app using your Tesla account username and password.
NOTE: You must remain logged in to your Tesla account to use your phone to access CybertruckModel SModel XModel
3Model Y.
NOTE: If multiple vehicles are linked to your Tesla account, CybertruckModel SModel XModel 3Model Y opens the most
recent vehicles in the mobile app for easy accesss.
3. Confirm:
◦ Your phone's Bluetooth setting is turned on.
◦ The Tesla mobile app can access your phone's Bluetooth. On your phone, navigate to Settings, choose the Tesla mobile
app, and ensure the Bluetooth setting is turned on.
◦ Allow the Tesla mobile app to access your location. For the best experience, keep the mobile app running in the
background.
◦ Mobile access is enabled for your vehicle. On the touchscreen, touch Controls > Safety > Allow Mobile Access.
NOTE: CybertruckModel SModel XModel 3Model Y communicates with your phone using Bluetooth. Keep in mind that
your phone must have enough battery power to support Bluetooth (some phones disable Bluetooth when the battery is
low).
4. While inside or near the vehicle, open the Tesla mobile app and touch Set Up Phone Key on the main screen, or navigate to
Security > Set Up Phone Key. Follow the prompts on the mobile app and vehicle touchscreen to set up your phone key.

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Opening and Closing
NOTE: You must have your key card available in order to set up a phone key.
To view a list of keys that can currently access CybertruckModel SModel XModel 3Model Y, or to remove a phone key, touch
Controls > Locks (see Managing Keys on page 1144).
CybertruckModel SModel XModel 3Model Y can connect to three phone keys simultaneously. Therefore, if more than three
phone keys are detected and you want to authenticate or pair a different phone, move the other connected phone key(s) out of
range or turn off its Bluetooth setting.
Once a phone has been authenticated, it no longer requires an internet connection to be used as a phone key for
CybertruckModel SModel XModel 3Model Y. However, to use the phone hands-free, access your phone's contacts, play
media from it, etc., you must also pair it and connect it as a Bluetooth device (see Bluetooth on page 360).
NOTE: Some Android smartphones with NFC capability can be used to lock/unlock your vehicle, just like using a key card.
Ensure the Tesla mobile app is correctly paired to your vehicle and enable the NFC function on your phone. Once enabled,
simply hold the phone to the driver's side door pillar to lock or unlock the door. Refer to your smartphone's instructions for
specific information on how to do this.

Key Card
Tesla provides you with two CybertruckModel SModel XModel 3Model Y key cards, designed to fit in your wallet.
To use a key card to unlock or lock CybertruckModel SModel XModel 3Model Y from outside, position the card as shown and
tap it against the card reader located approximately one third the way up of the driver's side door pillar. When
CybertruckModel SModel XModel 3Model Y detects the key card, the exterior lights flash, the mirrors unfold or fold (if Fold
Mirrors is on), the horn sounds (if Lock Confirmation Sound is on), and the doors unlock or lock. You may need to hold the key
card against the transmitter for a few seconds.

Once inside, power up CybertruckModel SModel XModel 3Model Y by pressing the brake pedal within two minutes of
scanning the key card (see Starting and Powering Off on page 373). If you wait longer than two minutes, you must reauthenticate by placing the key card near one of the card readers located on the wireless phone chargers on the center
console. When your key card is detected, your two-minute authentication period restarts.

Owner's Manual

1143

Opening and Closing

NOTE: If enabled, Walk-Away Door Lock (see Walk-Away Door Lock on page 1148) operates only when you walk away using a
phone key. When you walk away carrying your key card, CybertruckModel SModel XModel 3Model Y does not automatically
lock.

Managing Keys
To display a list of all keys that can access CybertruckModel SModel XModel 3Model Y, touch Controls > Locks. An icon
displays next to each key to indicate whether the key is a phone key or a key card. Use this list to manage keys that have
access to CybertruckModel SModel XModel 3Model Y. To add or delete keys, see Adding Keys from the Touchscreen on page
1144.
CybertruckModel SModel XModel 3Model Y supports up to 19 keys. When you reach this limit, you must delete a key before
adding a new one.
NOTE: You can use the same key for more than one Tesla vehicle. This prevents you from having to deal with multiple keys
when you switch vehicles. If you customize the name of an authenticated key card on one vehicle (by touching the pencil icon),
any other vehicle to which the key card is authenticated also displays the changed name.
Adding Keys from the Touchscreen
If you have a key card that is already paired with your vehicle, you can pair a new key using the touchscreen.
1. On the touchscreen, touch Controls > Locks > Keys > Add Key.
2. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.
3. Scan a key card that has already been paired to the vehicle to confirm new key pairing.
4. When complete, the key list includes the new key. Touch the associated pencil icon to customize the name of the key.
Adding Keys from the Mobile App
In the event that you don't have a working key card, you can add a new key using the mobile app.
NOTE: Only the owner of the vehicle is able to pair a new key using the mobile app.
NOTE: Pairing a key with the mobile app is supported with version 4.29.0 of the Tesla mobile app on vehicles with software
versions 2022.40 or higher.
1. While inside or near the vehicle, open the Tesla mobile app on your smartphone.
2. Touch Security & Drivers.

1144

Owner's Manual

Opening and Closing
3. Touch Add Key Card.
4. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.
5. When the key is paired successfully, the mobile app shows a confirmation message. Touch Done in the mobile app and
remove the key card from the card reader.
6. When complete, the key list on the touchscreen includes the new key. Touch the associated pencil icon to customize the
name of the key.
Removing Keys
When you no longer want a key to access CybertruckModel SModel XModel 3Model Y (for example, you lost your phone or
key card, etc.), follow these steps to remove it.
1. On the touchscreen, touch Controls > Locks.

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TSB/Document ID: 2024.20.6_0624.pdf

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MFR Communication Date: 2024-06-30

MFR Internal Campaign ID/Software Version: 2024.20.6

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