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NHTSA ID Number: 11003056

Manufacturer Communication Number: No. 205-20

TSB/Document Date: 2024-07-03


Summary

Symptom-based workshop manual for transmission symptom involving an oil leakage on transfer box for the Cayenne


Symptom-based workshop manual

Service
205/20 ENU

3735

3

Transmission symptom - Oil leakage on automatic transmission: Observe specified
procedure (SY 205/20)
Change overview:
Release

Date

Change

0

03/01/2021

First publication

1

06/27/2024


Vehicle types added
“Required parts” sections adapted to new vehicle types

Model Line:

Cayenne (9YA / 9YB)

Model Year:

As of 2018

Concerns:

Automatic transmission

Symptom:

Oil leakage is found on the vehicle in the area of the automatic transmission. The location and cause of
the problem cannot always be clearly determined.

Background:

We have discovered that the location and cause could not always be clearly determined in the dealer
organization when attempting to resolve the complaint “Oil leakage”. As a result, some of the repair
measures that were carried out were not always effective.
An oil-contaminated oil pan, for example, may also be caused by oil migrating from the threaded
connection on the oil line.
Information
Oil leaks on the transfer box are described in the document  Technical Information 'Transmission
symptom - Oil leaks on transfer box: Observe specified procedure (SY 206/20)'.

Remedial
Action:

Find oil leakage and carry out the relevant repair measure.

Preparatory work
Work
Procedure:

Information

Oil leaks must be clearly identifiable and reproducible.

Engine oil and coolant must have reached operating temperature during a test drive.

1

Document the original complaint condition with meaningful photos.

AfterSales

Jun 27, 2024
Page 1 of 27

3

Service

Symptom-based workshop manual

ENU 205/20

3735
2

Attach documentation to PCSS line.

3

Clean automatic transmission and transfer box thoroughly.
Information
If the oil leak has spread so that the oil pan is also
contaminated  Oil migration, proceed as follows in
the event of a complaint:
• Check that the screws on the ATF pan are
accessible and are seated correctly with the
specified tightening torque and secure properly if
necessary.
• Clean the area of the ATF pan extremely thoroughly
as oil penetration of the ATF pan seal can result in
incorrect interpretation.

4

Spray large areas of the automatic transmission and
transfer box with SpotCheck around the suspected
leakage points.

5

Perform a test drive.

6

Locate the oil leakage:


Oil migration

The oil leakage is located on the transfer box; continue with  Technical Information 'Transmission symptom - Oil leakage on transfer box: Observe specified procedure (SY 206/20)'.
The oil leakage is located on the automatic transmission; continue with  Technical Information
'Oil leakage on automatic transmission'.
The oil leakage cannot be clearly identified; continue with  Technical Information 'Oil leakage
on automatic transmission'.

7

Produce photo documentation of the leakage point located using SpotCheck.

8

Attach documentation to PCSS line.

Oil leakage on automatic transmission
Information
Traces of oil on the ATF pan can occur as a result of oil migration.
Only in rare cases is the ATF pan seal defective.
1

Check for oil leakage on the underside of the ATF pan  Crack in ATF pan.
If a crack is discovered, replace the ATF pan; see  Technical Information 'Replacing ATF pan'.

Jun 27, 2024
Page 2 of 27

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Crack in ATF pan
Information
An oil-contaminated oil pan may also be caused by oil migrating from the threaded connection on the oil
line.
2

Check for oil leakage on the flange of the ATF cooling line  Flange leaking or  Transmission
housing porous.
2.1

In the case of oil leakage on the flange, replace both sealing rings; see  Technical Information 'Replacing sealing ring on ATF cooling line'.

2.2

In the case of oil leakage between the flanges (transmission housing porous), replace the
automatic transmission; see  Technical Information 'Replacing automatic transmission'

Flange leaking

AfterSales

Jun 27, 2024
Page 3 of 27

3

Service
ENU 205/20

3735

Symptom-based workshop manual

Transmission housing porous
3

Check for oil leakage on the ATF cooling lines  Friction welded joint for ATF cooling line faulty or
 Friction welded joint for ATF cooling line PHEV faulty.
In the case of oil leakage on the friction welded joint (production fault), replace the relevant ATF
cooling line; see  Technical Information 'Replacing ATF cooling line'.

Friction welded joint for ATF
cooling line faulty

Jun 27, 2024
Page 4 of 27

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Friction welded joint for ATF cooling
line PHEV faulty
4

Check for oil leakage around the protective tube for drive shaft  Drive-shaft sealing ring damaged
(front protective tube) and  Drive-shaft sealing ring damaged (rear protective tube).
In the case of damage, replace both drive-shaft sealing rings; see  Technical Information
'Replacing drive shaft sealing ring'.

Drive-shaft sealing ring damaged
(front protective tube)

AfterSales

Jun 27, 2024
Page 5 of 27

3

Service
ENU 205/20

3735

Symptom-based workshop manual

Drive-shaft sealing ring damaged
(rear protective tube)
5

Check for oil leakage around the output shaft to the transfer box  Oil migration and  Oil leakage
on output-shaft sealing ring.
5.1

In the case of damage, replace the output shaft sealing ring; see  Technical Information
'Replacing output shaft sealing ring'.

5.2

In the case of damage, replace the transfer-gear sealing ring; see  Technical Information
'Transmission symptom - Oil leakage on transfer box: Observe specified procedure (SY
206/20)'.

Oil migration

Jun 27, 2024
Page 6 of 27

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Oil leakage on output-shaft sealing ring

Replacing sealing ring on ATF cooling line
Work Procedure: 1

2
Parts Info:

Replace sealing ring on ATF cooling line at the flange; see  Workshop Manual '386219 Removing
and installing ATF cooling line'.
Check and top up ATF; see  Workshop Manual '370235 Checking and topping up ATF'.

Required parts:
Part No.

Designation
– Point of use

Number

N 90666003

O-ring
– Line for ATF cooling

2 pieces

PAB39800803

 Cover
– ATF pan

1 piece

or
PAB398008B

 Cover
– ATF pan

1 piece

PAF00072900

 M8 x 20 hexagon socket head bolt
– Front section of front underbody cover

3 pieces

or
N 10082912

 Hexagon screw (instrument cluster), self-locking M6 x 16
– Engine protection

3 pieces

PAF82595100

 Screw
– Center underbody cover

2 pieces

PAB32154900

 Screw plug
– Checking and topping up ATF

1 piece

AfterSales

Jun 27, 2024
Page 7 of 27

3

Service

Materials:

Symptom-based workshop manual

ENU 205/20

3735

Required materials (usually already available in the PorscheeBay logo Center):
Part No.

Designation
– Point of use
Transmission oil gear wheel set
– Checking and topping up ATF

0004321054

1) approx.

Quantity
20-liter/ 5.28
gal container

1)

0.1 liter/ 3.38 fl oz required per vehicle

Labor position:
APOS

Labour operation

I No.

37350100

Checking automatic transmission

38621900

Removing and installing lines for ATF cooling

37023550

Checking and topping up ATF

37023555

Checking and topping up ATF

PCSS
encryption:
Location (FES5)

38620

ATF cooling line

Damage type (SA4)

5043

Oil leak

References:

 Workshop Manual '386219 Removing and installing line for ATF cooling'
 Workshop Manual '370235 Checking and topping up ATF'
 Technical Information '370235 Transmission symptom - Oil leakage on transfer box: Observe
specified procedure (SY 206/20)'

Replacing ATF cooling line
Work Procedure: 1
2

Jun 27, 2024
Page 8 of 27

Replace ATF cooling line, see  Workshop Manual '386219 Removing and installing ATF cooling
line'.
Check and top up ATF; see Workshop Manual '370235 Checking and topping up ATF'.

AfterSales

Symptom-based workshop manual
Parts Info:

Service
205/20 ENU

3735

3

Required parts:
Part No.

Designation
– Point of use

Number

PAB39800803

 Cover
– ATF pan

1 piece

or
PAB398008B

 Cover
– ATF pan

1 piece

PAF00072900

 M8 x 20 hexagon socket head bolt
– Front section of front underbody cover

3 pieces

or
N 10082912

 Hexagon screw (instrument cluster), self-locking M6 x 16
– Engine protection

3 pieces

PAF82595100

 Screw
– Center underbody cover

2 pieces

PAB32154900

12345

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TSB/Document ID: No. 205-20

Replacement Service Bulletin Number:

MFR Communication Date: 2024-06-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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