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NHTSA ID Number: 11002903

Manufacturer Communication Number: A7024922044417_12

TSB/Document Date: 2024-07-02


Summary

This bulleint provides information for when noises are heard from the headliner/sunroof area.


Technical Service Bulletin
70 Noises from headliner/sunroof area
70 24 92 2044417/12 June 12, 2024. Supersedes Technical Service Bulletin Group 70 number 24-89 dated
March 13, 2024 for reasons listed below.
Model(s)

Year

A4, A4 allroad,
and Q7

2017 - 2025

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

S4, A5, A5
Cabriolet, A5
2018 - 2025
Sportback, S5,
S5 Cabriolet, and
S5 Sportback
2018 - 2019

RS 5

2021 - 2025

A6, A7, and Q8
RS 5 Sportback

2019 - 2025
2019
2021 - 2025

A6 allroad, S6,
S7, SQ7, SQ8,
and RS Q8

2020 - 2025

RS 6 Avant, and
RS 7

2021 - 2025

A7 e quattro

2021 - 2022

Condition
REVISION HISTORY
Revision

Date

Purpose

12

-

Revised Header (Add model years)
Revised Warranty (Corrected SRT)

11

03/13/2024

Revised Warranty (Updated claim types)

10

01/30/2024

Revised Header (Add models and model years)
Revised Warranty (Updated Labor Ops)

Customer states:
• A rattle is heard from the headliner area.
© 2024 AudieBay logo of America, Inc.
Internal

Page 1 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Technical Background
The noises can be caused by movement in the clips that attach the headliner to the sunroof frame or movement
between components of the sunroof frame.

Production Solution
Felt material has been added to points of contact in production.

Service
1. Test drive the vehicle (preferably with the customer) and duplicate the noise. Applying pressure to
areas of the headliner around the perimeter of the sunroof will eliminate the noise, confirming the root
cause.
2. Remove the
headliner. The clips
shown in the illustration
will need webbing
adhesive tape
(D 004350A2) (Figure
1).

Figure 1. Location of the headliner to sunroof frame clips.

© 2024 AudieBay logo of America, Inc.
Internal

Page 2 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
3. Remove the clips and
apply the webbing
adhesive tape
underneath them, as
shown (Figure 2).

Figure 2. Location of the webbing adhesive tape application.
4. Reinstall the clips (Figure
3).

Figure 3. Clips reinstalled.

© 2024 AudieBay logo of America, Inc.
Internal

Page 3 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
5. Apply webbing adhesive
tape to the sunroof frame
lip at each clipping point
(Figure 4).

Figure 4. Application area on sunroof frame area of clip engagement.
6. There are two additional
points of contact at the
front sunroof frame
plates that could be a
source for noise (Figure
5).

Figure 5. Areas of the sunroof frame to be isolated with webbing
adhesive tape.

© 2024 AudieBay logo of America, Inc.
Internal

Page 4 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
7. Apply webbing adhesive
tape between the
sections of the sunroof
frame plates on both the
right and left sides as
shown in the illustration
(Figure 6).

Figure 6. Webbing adhesive tape applied between the side and front
sunroof frame plates.
8. Perform a final test drive to confirm that the noise has been eliminated.

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

7084

Damage Code:

0020

Labor Operations:

Headliner remove + reinstall

7084 09XX

See SRT with
associated operations

Headliner remove + reinstall

7084 19XX

See SRT with
associated operations

Apply fleece tape to headliner clips and
sunroof frame plates

7084 4999

30 TU

-OR-

© 2024 AudieBay logo of America, Inc.
Internal

Page 5 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Diagnostic Time:

Claim Comment:

GFF

No allowance

0 TU

Road test prior to the service procedure

0121 0002

10 TU

Road test after the service procedure

0121 0004

10 TU

As per TSB 2044417/12

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number Part Description

Quantity

D 004350A2

0.1

Webbing Adhesive Tape
See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual

See ETKA/ELSA

Additional Information
All parts and service references provided in this TSB (2044417) are subject to change and/or removal.
©2024 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
© 2024 AudieBay logo of America, Inc.
Internal

Page 6 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 AudieBay logo of America, Inc.
Internal

Page 7 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1

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TSB/Document ID: A7024922044417_12

Replacement Service Bulletin Number:

MFR Communication Date: 2024-06-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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