NHTSA ID Number: 11001848
Manufacturer Communication Number: fsd-12-4_0524.pdf
TSB/Document Date: 2024-06-19
Summary
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Maximum Towing Capacity
11,000 lb
(4,990 kg)
11,000 lb
(4,990 kg)
11,000 lb
(4,990 kg)
11,000 lb
(4,990 kg)
GVWR Total**
GVWR - Front Axle
4,160 lb
(1,887 kg)
For more details on towing, see Towing a Trailer on page 1249.
1430
Owner's Manual
Specifications
Dual Motor
All Season
Dual Motor
All Terrain
Tri Motor
All Season
Tri Motor
All Terrain
*Curb Mass = Weight of the vehicle with correct fluid levels, no occupants and no cargo.
**GVWR = Gross Vehicle Weight Rating
***GAWR = Gross Axle Weight Rating
WARNING: When loading cargo, always consider the vehicle's Gross Vehicle Weight Rating (GVWR). The GVWR is the
maximum allowable total mass of the vehicle including all passengers, fluids, and cargo. In addition, never exceed the
GAWR (Gross Axle Weight Rating) on a single axle. GVWR and GAWR are printed on the Vehicle Certification Label on
page 1425), located on the door pillar and are also detailed in Weights - Vehicle on page 1430.
CAUTION: Follow all local regulations when driving with loaded cargo on public roads.
Weights - Nominal GVWR Reference
The following loading scenario assumes that cargo is uniformly distributed in their respective areas (cargo bed and front
trunk), and the cabin is fully occupied by five people weighing 150 lb (68 kg) each. In this scenario, loads heavier than the
combined weights as specified for passengers or cargo would exceed the vehicle's GVWR.
Location
Dual Motor
All Season
Dual Motor
All Terrain
Tri Motor
All Season
Tri Motor
All Terrain
Cargo Bed
1,010 lb
(458 kg)
1,310 lb
(594 kg)
919 lb
(417 kg)
1080 lb
(490 kg)
Front Trunk
441 lb
(200 kg)
441 lb
(200 kg)
331 lb
(150 kg)
441 lb
(200 kg)
Cargo - Weight Limits
CAUTION: Exceeding the weights specified can cause damage not covered by the warranty.
The front trunk and under bed compartments are designed to hold the following weights:
Front Trunk
Maximum 441 lb (200 kg)
Under Bed Compartment
Maximum 220 lb (100 kg)
Cargo - Volumes
WARNING: The loading capacity of your vehicle is limited either by how much space is available (volume capacity) or by
how much weight the vehicle can carry (payload capacity). When you have loaded Cybertruck to its maximum weight
capacity, do not add more cargo, even if there is space available. Overloading, or improper loading, can contribute to
property damage, personal injury, or death.
Location
Cubic Feet
Front trunk
7.1
200
Cargo Bed (enclosed) - Above load floor
56.2
1,591
Cargo Bed - Lower storage compartment
3.4
Cabin - Behind front seats with rear seat cushions folded up
54.2
Owner's Manual
Liters
97
1,533
1431
Specifications
Location
Cubic Feet
Liters
Total volume with five passengers
66.7
1,888
Total volume with two passengers
120.9
3,421
Subsystems
Motor Type
Motor Type Dual Motor
Tri-Motor
Front
One AC induction motor, liquid-cooled, with variable
frequency drive.
One AC permanent magnet synchronous motor,
liquid-cooled, with variable frequency drive.
Rear
One AC permanent magnet synchronous motor,
liquid-cooled, with variable frequency drive.
Two AC induction motors, liquid-cooled, with variable
frequency drive.
Transmission
Type
Dual Motor
Tri-Motor
Type
Single speed fixed gear
Single speed fixed gear
Overall Final Drive
Ratio
Front and Rear unit motors: 15.02:1
Front unit motor: 15.02:1
Rear unit motor: 2
Independent Gearsets: 15.02:1
Reverse Gear
Reverse direction of motor, limited to
15 mph (24 km/h).
Reverse direction of motor, limited to 15 mph (24 km/h).
Specifications
Type
4-wheel directional steer-by-wire
Number of turns lock to lock
0.94 (340 degrees)
Turning Circle (curb to curb)
Approximately 43.5 ft (13.25 meters)
Specifications
Type
4-wheel anti-lock braking system (ABS) with Electronic Brake Force
Distribution, Integrated Advanced Stability Control and Electronic
Accelerator pedal actuated regenerative braking system.
Calipers
Front: Four piston, fixed
Rear: Single piston, floating
Rotor Diameters (ventilated)
Front: 13.8 in (351 mm)
Rear: 14 in (356 mm)
Front Rotor thickness
1432
New: 1.26 in (32 mm)
Owner's Manual
Specifications
Brakes
Specifications
Service limit: 1.18 in (30 mm)
Rear Rotor thickness
New: 0.91 in (23 mm)
Service limit: 0.83 in (21 mm)
Front Brake Pad Thickness (excluding back
plate)
New: 0.39 in (10 mm)
Rear Brake Pad Thickness (excluding back
plate)
New: 0.43 in (11 mm)
Electrically actuated parking brake calipers
Service limit: 0.12 in (3 mm)
Service limit: 0.08 in (2 mm)
Specifications
Front
Independent, double wishbone, air spring with adaptive damper, stabilizer bar.
Rear
Independent, double wishbone, air spring with adaptive damper, stabilizer bar.
Battery - Low Voltage
Battery - Low Voltage
Specifications
Rating
4 amp hour
Voltage
48V
Battery - High Voltage
Battery - High Voltage Specifications
Type
Liquid-cooled lithium ion (Li-ion)
Nominal Voltage
700V DC
Temperature Range
Do not expose CybertruckModel SModel XModel 3Model Y to ambient temperatures above 149° F
(65° C) or below -22° F (-30° C) for more than 24 hours at a time.
Owner's Manual
1433
Instructions for Transporters
Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The front motor and rear motor(s) in CybertruckModel SModel XModel 3Model Y may generate power when the wheels spin.
Always transport CybertruckModel SModel XModel 3Model Y with all four tires off the ground. Ensure that the tires are
unable to spin at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO
CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE
THE SURROUNDING COMPONENTS TO IGNITE.
Do not transport CybertruckModel SModel XModel 3Model Y using any method that is not specified by Tesla
. Adhere to the
instructions provided here and observe all warnings and cautions. Damage caused by improper transporting of your vehicle is
not covered by the warranty.
NOTE: Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the recommended method of transporting
CybertruckModel SModel XModel 3Model Y. CybertruckModel SModel XModel 3Model Y can face either direction on the
truck bed.
CAUTION: Use a flatbed truck with a bed that is at least 21 ft (6.5 meters) long (A). Before attempting to tow
CybertruckModel SModel XModel 3Model Y, always check the tow truck's recommended loading capacity against the
gross vehicle weight rating (GVWR) of CybertruckModel SModel XModel 3Model Y (see Dimensions, Weights, and
Cargo Capacity on page 1428) to ensure that the flatbed truck is capable.
Activate Transport Mode before repositioning CybertruckModel SModel XModel 3Model Y (if necessary) and winching it onto
a flatbed tow truck. For more information, see Activate Transport Mode on page 1436.
1434
Owner's Manual
Instructions for Transporters
If CybertruckModel SModel XModel 3Model Y has no low voltage power, attempt to jump start the low voltage system first so
that you can then activate Transport Mode. For more information about jump starting, see If Vehicle Has No Power on page
1435.
CAUTION: CybertruckModel SModel XModel 3Model Y uses steer-by-wire technology. As a result, you will be unable to
use the steering wheel to turn the wheels if CybertruckModel SModel XModel 3Model Y has no power.
NOTE: Do not transport CybertruckModel SModel XModel 3Model Y with the front or rear wheels on dollies unless absolutely
necessary for a short distance. If you are transporting CybertruckModel SModel XModel 3Model Y on dollies, ensure that a
steering wheelsteering yoke (or steering wheel) lock is applied and care is taken to prevent the front wheels from spinning.
CAUTION: Before using dollies, check the manufacturer's specifications and recommended loading capacity against the
vehicle weight rating and axle weight rating of CybertruckModel SModel XModel 3Model Y, as specified by the vehicle
certification label (see Vehicle Loading on page 1424).
CAUTION: DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF ANY OF THE WHEELS SPINNING.
CAUTION: Tesla is not responsible for any damage caused by or during the transport of
CybertruckModel SModel XModel 3Model Y, including personal property damage or damage caused by using selfloading dollies or tire skates.
WARNING: CybertruckModel SModel XModel 3Model Y is equipped with high voltage and low voltage components that
may be compromised as a result of a collision (see Electric Vehicle Components on page 1356). Before transporting
CybertruckModel SModel XModel 3Model Y, it is important to assume these components are energized. Always follow
high voltage safety precautions (wearing personal protection equipment, etc.) until emergency response professionals
have evaluated the vehicle and can accurately confirm that all high voltage systems are no longer energized. Failure to
do so may result in serious injury.
If Vehicle Has No Power
If CybertruckModel SModel XModel 3Model Y has no low voltage power:
1. Open the powered frunk. See Opening the Powered Frunk with No Power on page 1440.
2. Jump start the low voltage battery. See Jump Starting on page 1444.
CybertruckModel SModel XModel 3Model Y must have low voltage power to open the doors from the outside or use the
instrument clustertouchscreen.
WARNING: It may be more difficult to steer CybertruckModel SModel XModel 3Model Y when the vehicle is being
supported by an external low voltage power supply. The wheels may not be as responsive to the steering wheel as
expected, and extreme caution should be taken when repositioning CybertruckModel SModel XModel 3Model Y.
CAUTION: CybertruckModel SModel XModel 3Model Y uses a 48V low voltage architecture. As a result, some functions
may be unavailable or degraded if you are supporting CybertruckModel SModel XModel 3Model Y with less than 30V
(for example, another vehicle or a 12V portable jump starter).
CAUTION: Avoid using low voltage components of CybertruckModel SModel XModel 3Model Y (such as the climate
control system, cabin USB-C ports, lights, etc.) when the vehicle is being supported by an external low voltage power
supply. Doing so may disable low voltage systems and make it necessary to jump start
CybertruckModel SModel XModel 3Model Y again.
NOTE: Tow providers: If the vehicle ran out of range, see Running Out of Range on page 924 for more information on
transporting the vehicle to a charging station and preparing the vehicle to charge.
If you are unable to jump start CybertruckModel SModel XModel 3Model Y and the touchscreen is not accessible, use tire
skates to re-position the rear tires, keeping front tires on the ground. When using tire skates, be sure to use skates of
sufficient size to avoid contact between the tire and the bed/pavement. Before using tire skates, always check the
manufacturer's specifications and recommended loading capacity.
Disable the Self-Leveling Air Suspension System
NOTE: If CybertruckModel SModel XModel 3Model Y has no low voltage power (or is being supported by an external low
voltage power supply) you will not be able to enter Jack Mode.
Your CybertruckModel SModel XModel 3Model Y is equipped with an air suspension system that automatically self-levels,
even when the vehicle is "asleep" and the touchscreen is powered off. To prevent damage, you must activate Jack Mode to
disable self-leveling:
Owner's Manual
1435
Instructions for Transporters
1. Touch Controls > Ride and Handling on the touchscreen.
2. Press the brake pedal, and then touch Medium to maximize ride height.
3. Touch Controls > Service > Jack Mode.
NOTE: Jack Mode cancels if you touch the button again or when driving speed exceeds 4 mph (7 km/h).
Activate Transport Mode
Transport Mode keeps the parking brake disengaged while winching CybertruckModel SModel XModel 3Model Y onto a
flatbed truck. When active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The
following are required to enable Transport Mode:
• Low voltage power. If CybertruckModel SModel XModel 3Model Y has no low voltage power, attempt to jump start the low
voltage system so that you can use the touchscreen to activate Transport Mode (see If Vehicle Has No Power on page
1435).
• CybertruckModel SModel XModel 3Model Y must detect a key. Transport Mode is available only when a key is detected.
• Ensure the vehicle is not connected to a charger. Transport Mode is not available if CybertruckModel SModel XModel
3Model Y is still plugged in.
To activate Transport Mode:
1. Ensure the vehicle is in Park and that it is not connected to a charge cable.
2. Chock the tires and make sure CybertruckModel SModel XModel 3Model Y is secure.
WARNING: Ensure that the wheels are secure and that CybertruckModel SModel XModel 3Model Y has continuous
low voltage support while it is in Transport Mode. If there is a loss of low voltage power (for example, if the low
voltage battery does not self-recover before activating Transport Mode or if the external power supply becomes
disconnected) there is a risk of rollaway.
3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a
message reminding you how to properly transport CybertruckModel SModel XModel 3Model Y.
4. Touch Transport Mode. The Transport Mode button turns blue, and CybertruckModel SModel XModel 3Model Y is now freerolling and can slowly be rolled (no faster than walking speed) for short distances or winched.
WARNING: Power steering may be disabled when CybertruckModel SModel XModel 3Model Y is in Transport Mode.
The steering system may be less responsive and the steering wheel may be more difficult to turn. Use extreme
caution when repositioning the wheels of CybertruckModel SModel XModel 3Model Y while in Transport Mode.
To cancel Transport Mode, touch Transport Mode again.
NOTE: Transport Mode is only intended to allow for winching CybertruckModel SModel XModel 3Model Y onto a flatbed truck
or repositioning the vehicle out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under 3
mph or 5 km/h) and for a very short distance (less than 30 feet or 10 meters). Exceeding these boundaries can lead to
significant damage and overheating that is not covered by the warranty.
NOTE: If you are unable to activate Transport Mode (because, for example, the electrical system is not working and you are
unable to jump start the low voltage system), use tire skates to reposition CybertruckModel SModel XModel 3Model Y. Before
doing so, always check the manufacturer's specifications and recommended loading capacity.
Pull onto the Flatbed Truck From the Rear
To pull CybertruckModel SModel XModel 3Model Y from the rear, use the tow hitch:
1. Chock the tires.
2. Remove the rear tow hitch cover. See Accessing the Trailer Hitch Assembly on page 1254.
3. Attach the winch cable to the cutouts on either side of the tow hitch.
1436
Owner's Manual
Instructions for Transporters
4. Activate Transport Mode. See Activate Transport Mode on page 1436.
NOTE: If CybertruckModel SModel XModel 3Model Y has no low voltage power, you will need to jump start it before
activating Transport Mode. See If Vehicle Has No Power on page 1435.
5. Remove the tire chocks.
6. Pull CybertruckModel SModel XModel 3Model Y slowly onto the flatbed truck.
7. If CybertruckModel SModel XModel 3Model Y is in Transport Mode, deactivate it by touching Transport Mode again.
Pull onto the Flatbed Truck From the Front
To pull CybertruckModel SModel XModel 3Model Y onto a flatbed truck from the front, use one or both of the square tow
hooks beneath the front fascia:
1. Chock the tires.
2. Attach the winch cable to the tow hook(s). Either one or both tow hooks can be used.
3. Activate Transport Mode. See Activate Transport Mode on page 1436.
NOTE: If CybertruckModel SModel XModel 3Model Y has no low voltage power, you will need to jump start it before
activating Transport Mode. See If Vehicle Has No Power on page 1435.
4. Remove the tire chocks.
5. Pull CybertruckModel SModel XModel 3Model Y slowly onto the flatbed truck.
6. If CybertruckModel SModel XModel 3Model Y is in Transport Mode, deactivate it by touching Transport Mode again.
Owner's Manual
1437
Instructions for Transporters
Secure the Tires
The vehicle's tires must be secured onto the flatbed using the eight-point tie-down method.
• Remove any wheel covers before securing the tires.
CAUTION: Failure to remove wheel covers before attaching tie-down straps may result in damage to the wheel
covers.
• Ensure any metal parts on the tie-down straps do not touch the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.
CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause
damage.
1438
Owner's Manual
In Case of Emergency
Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla
Roadside Assistance is also available to speak with roadside service professionals to answer any questions and explain the
proper procedure for transporting your vehicle.
When contacting Tesla Roadside Assistance, please provide:
• The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls > Software. The VIN can also been
seen by looking through the driver's side of the windshield.
• Your exact location.
• The nature of the problem.
If available in your region, you can also expedite your request, by choosing the Roadside Assistance option in the Tesla mobile
app.
NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site for your
region.
Regional Phone Number(s)
Canada: 1-877-79TESLA (1-877-798-3752)
Mexico: 800-228-8145
United States: 1-877-79TESLA (1-877-798-3752)
NOTE: The phone number is also available by touching Controls > Service.
Owner's Manual
1439
In Case of Emergency
Running Out of Range
CAUTION: It is your responsibility to monitor the state of the high voltage Battery and the remaining range of your
vehicle. Do not assume that there is any range available when the range displayed on the instrument clustertouchscreen
is at 0 miles (0 km) (or 0%). Damage to the low voltage battery due to running out of range is not covered by the
warranty.
NOTE: In the unlikely event your vehicle runs out of range while driving, pull over when safe to do so and contact Tesla
Roadside Assistance on page 922 or your preferred tow provider.
If CybertruckModel SModel XModel 3Model Y runs out of range, the low voltage battery is no longer supported – and when
low voltage is not supported, the vehicle cannot charge. Therefore, the low voltage battery must be supported by an external
power supply to allow you to charge the High Voltage (HV) Battery. Once the vehicle begins charging, the external power
supply is no longer required.
If CybertruckModel SModel XModel 3Model Y runs out of range, the low voltage system is no longer supported – and when
the low voltage battery runs out of power, the vehicle cannot charge. Therefore, the low voltage system must be supported by
an external power supply to allow you to charge the High Voltage (HV) Battery. Once the vehicle begins charging, the external
power supply is no longer required.
In the case of running out of range away from a charger, the tow provider should transport CybertruckModel SModel XModel
3Model Y to the nearest charging station and unload the vehicle within the charging cable's reach. Once the vehicle is
positioned next to a charger, follow these instructions:
NOTE: If the vehicle is being transported to a charger, make sure the tow provider does not leave until confirming that the
vehicle's high voltage Battery is successfully charging.
1. Jump start the low voltage system (see Jump Starting on page 930Jump Starting on page 1444). The low voltage battery
must be jump started to support the high voltage Battery.
2. Wait a few minutes. Once the touchscreen powers on, plug the charge cable into CybertruckModel SModel XModel
3Model Y to begin charging the high voltage Battery.
3. When CybertruckModel SModel XModel 3Model Y begins to charge, disconnect the external power supply from the low
voltage battery jump posts.
WARNING: Shut off the external power supply before removing either cable. Removing the cables while the external
power source is active may cause arcing.
NOTE: If CybertruckModel SModel XModel 3Model Y is still not able to shift into Drive after charging the high voltage
Battery, the low voltage battery may need additional time to recover. Reconnect the charge cable, wait several minutes,
disconnect the charge cable, and then try again.
Before transporting to a non-Tesla charger, ensure your vehicle is equipped with an adapter that accommodates the specific
type of charging station you will be using. Even at a non-Tesla charger, you will need to jump start the low voltage system
before you can begin charging.
CAUTION: Always ensure CybertruckModel SModel XModel 3Model Y has enough range for your drive, or for being
stored for an extended period. Do not rely on the range estimates displayed on the touchscreen or mobile app as range
can decrease faster than projected due to ambient temperature, driving habits, wind, vehicle settings (such as Sentry
Mode), etc.
NOTE: Towing your vehicle as a result of running out of range is not covered by the warranty.
Opening the Powered Frunk with No Power
In the unlikely event that CybertruckModel SModel XModel 3Model Y has no low voltage power, you will be unable to open the
powered frunk using the touchscreen, mobile app, or powered frunk button.
It is necessary to open the powered frunk before attempting to jump start CybertruckModel SModel XModel 3Model Y. For
more information, see Jump Starting on page 1444.
1440
Owner's Manual
In Case of Emergency
To open the powered frunk when CybertruckModel SModel XModel 3Model Y has no power, you need a power source that
provides between 9V and 16.5V (such as a 12V portable jump starter or another vehicle), or a power source that provides
between 30V and 50V. A standard 9V battery may not have enough power to open the powered frunk if
CybertruckModel SModel XModel 3Model Y has no power. Instead, use a portable jump starter or another vehicle.
The steps below assume you are using an external low voltage power supply (such as a portable jump starter).
NOTE: The following steps do not open the powered frunk if CybertruckModel SModel XModel 3Model Y is locked and has low
voltage power.
1. Locate the front trunk access terminal beneath the front-left wheel well, behind the headlights.
2. Use your finger to loosen the cover, then pull it down and toward you to remove it and expose the terminals. The cover is
attached to a loop of cable containing both the red positive (+) and the black negative (-) terminals.
3. Carefully pull the terminals out from the cavity.
Owner's Manual
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TSB/Document ID: fsd-12-4_0524.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-31
MFR Internal Campaign ID/Software Version: fsd-12-4
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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