NHTSA ID Number: 11001141
Manufacturer Communication Number: 21G01 S4
TSB/Document Date: 2024-06-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) - BlueCruise Module Programming
Copyright 2024 Ford Motor Company
Page 2 of 2
Optional Product Improvement Program 21G01
BlueCruise Module Programing
STEP TWO - SET A SCHEDULE - Certain updates require your vehicle to be parked with the
ignition off. You can plan ahead by scheduling these updates to happen overnight or whenever
it’s convenient.
Note: Once the install starts, your vehicle cannot be driven for up to a few hours. If certain
preconditions aren’t met, such as the vehicle being turned off, the install process will not initiate
and will retry at your next scheduled day and time.
Scheduling Updates from your SYNC® screen
Press the Vehicle icon
Press Settings
Press System Updates
Press Schedule Updates
a. If no schedule has been set, select the day(s) and time that work best for you.
b. Your set schedule will be recurring, so every time a non-drivable update
becomes available, it will be installed at your selected day(s) and time unless
changed. You’ll be notified when an update is scheduled to install, with an option
to change the schedule.
c. If a schedule has already been set, you can come back at any time to change it
5. Press Save
1.
2.
3.
4.
STEP THREE - DOWNLOAD AND INSTALL - Wi-Fi connected + schedule set = ready for
updates.
In-Vehicle Ford Software Update Icons - Inform you about your update once clicked:
There is an update available.
Appears only if Automatic Updates are
turned off.
A previously scheduled update is
about to occur.
An update is available but needs
to be scheduled.
An update is available but needs
your permission to proceed.
An update has completed and is
ready for your review.
An update has failed to
complete.
For More Information:
Ford.com/support
Support > Sync And Technology > Software Updates
Copyright 2024 Ford Motor Company
Do NOT print this file of 104 Pages.
Optional Product Improvement Program 21G01 - Supplement #4
Blue Zone Information
1. Use the following address list below to identify the nearest hands-free Blue Zone roadway entry ramp locations near your Dealership.
Alphabetized by state. Use the search function or [CTRL] + [F] to assist.
2. If test drive can be completed within the allocated Labor Time of 0.5 Hours, perform test drive.
NOTE: The BlueCruise test drive for 0.5 hours is optional but recomended to confirm BlueCruise is fully operational.
NOTE: An interactive Blue Zone map is also in development for the US and is expected to be available to dealers by May 2022.
3. A Blue Zone route map is available at: https://www.ford.com/technology/bluecruise/
- On the webpage, scroll down to the Map section.
- Zoom in on the map itself to see specific Blue Zone locations.
- For a route:
- The full map feature may take a few minutes to load.
- Cookies and location may need to be allowed.
- Once fully loaded, any address can be entered.
- Select only from the auto loaded locations that are recognized.
- A space may be needed after the typed location.
- See Figure 1 below.
Figure 1
Dealer Name
Dealer Address
State
Kendall Ford Kenai, LLC
Kendall Ford Kenai, LLC
Kendall Ford Kenai, LLC
Kendall Ford Lincoln of Anchorage
Kendall Ford Lincoln of Anchorage
Kendall Ford Lincoln of Anchorage
Kendall Ford of Wasilla
Kendall Ford of Wasilla
Kendall Ford of Wasilla
Seekins Ford Lincoln
Seekins Ford Lincoln
Seekins Ford Lincoln
Alexander Ford, Inc.
Alexander Ford, Inc.
Alexander Ford, Inc.
All American Ford
All American Ford
All American Ford
Andalusia Ford, L.L.C.
Andalusia Ford, L.L.C.
Andalusia Ford, L.L.C.
AutoNation Ford Mobile
AutoNation Ford Mobile
AutoNation Ford Mobile
Baugh Ford, LLC
Baugh Ford, LLC
Baugh Ford, LLC
Bill Jackson Ford
Bill Jackson Ford
Bill Jackson Ford
Bill Penney Ford
Bill Penney Ford
Bill Penney Ford
Bondy's Ford
10288 Kenai Spur Highway,Kenai,AK,99611
10288 Kenai Spur Highway,Kenai,AK,99611
10288 Kenai Spur Highway,Kenai,AK,99611
1950 Gambell,Anchorage,AK,99501
1950 Gambell,Anchorage,AK,99501
1950 Gambell,Anchorage,AK,99501
2701 E. Mountain Village Drive,Wasilla,AK,99654
2701 E. Mountain Village Drive,Wasilla,AK,99654
2701 E. Mountain Village Drive,Wasilla,AK,99654
1625 Seekins Ford Drive,Fairbanks,AK,99701
1625 Seekins Ford Drive,Fairbanks,AK,99701
1625 Seekins Ford Drive,Fairbanks,AK,99701
Hwy 431 S PO 398,Boaz,AL,35957
Hwy 431 S PO 398,Boaz,AL,35957
Hwy 431 S PO 398,Boaz,AL,35957
28339 Highway 75 South,Oneonta,AL,35121
28339 Highway 75 South,Oneonta,AL,35121
28339 Highway 75 South,Oneonta,AL,35121
301 MLK Jr. Expressway,Andalusia,AL,36420
301 MLK Jr. Expressway,Andalusia,AL,36420
301 MLK Jr. Expressway,Andalusia,AL,36420
901 East I-65 Service Road South,Mobile,AL,36606
901 East I-65 Service Road South,Mobile,AL,36606
901 East I-65 Service Road South,Mobile,AL,36606
1670 7th Street North,Clanton,AL,35045
1670 7th Street North,Clanton,AL,35045
1670 7th Street North,Clanton,AL,35045
121 Highway 231,Troy,AL,36081
121 Highway 231,Troy,AL,36081
121 Highway 231,Troy,AL,36081
4100 Highway 78 East,Jasper,AL,35501
4100 Highway 78 East,Jasper,AL,35501
4100 Highway 78 East,Jasper,AL,35501
3615 Ross Clark Circle NW,Dothan,AL,36303
AK
AK
AK
AK
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AK
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AK
AK
AK
AK
AK
AL
AL
AL
AL
AL
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AL
AL
AL
AL
AL
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AL
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Highway
Ramp
Rank
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Road Names
Minnesota Dr
AK-1|I-A3|New Seward Hwy
Minnesota Dr
AK-1|I-A3|New Seward Hwy
AK-1|I-A3|Glenn Hwy
AK-1|I-A3|Glenn Hwy
AK-3|I-A4|E Parks Hwy
AK-3|I-A4|E Parks Hwy
AK-3|I-A4|E Parks Hwy
AK-3|I-A4|E Parks Hwy
AK-3|I-A4|E Parks Hwy
AK-3|I-A4|E Parks Hwy
I-59|Korean War Memorial Hwy
I-59|Korean War Memorial Hwy
I-59|Korean War Memorial Hwy
I-59
I-59
I-59
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-65
I-22|US-78|AL-4
I-22|US-78
I-22|US-78|AL-4
I-10|Sr-8
61.13003159 -149.9090576
61.08655167 -149.8321381
61.13134003 -149.9069824
61.17884827 -149.8604126
61.22072983 -149.8082733
61.22224045 -149.8082428
61.57077026 -149.3591919
61.56824112 -149.3130035
61.56581116 -149.3119965
61.56824112 -149.3130035
61.56325912 -149.2656403
61.56177139 -149.2670441
34.07394028 -86.02651215
34.07252121 -86.02545166
34.01921844 -86.07427216000001
33.77782822 -86.42833709999999
33.77666855 -86.4262619
33.76850128 -86.46652985
31.5761795 -86.84580994
31.57747078 -86.84674072
31.6506691 -86.77426147
30.67625046 -88.12477875
30.6760807 -88.13002777
30.68798065 -88.12748718
32.84370041 -86.5974884
32.88731003 -86.62458801
32.84339142 -86.59275818
31.98501968 -86.52850342000001
31.98513031 -86.53083038
32.10935974 -86.46054076999999
33.79494095 -87.24015808
33.7922287 -87.23856354
33.80781937 -87.28095245
30.75486946 -85.38033295
Copyright 2024 Ford Motor Company
Dealer Name
Dealer Address
State
Bondy's Ford
Bondy's Ford
Bondy's Ford Lincoln
Bondy's Ford Lincoln
Bondy's Ford Lincoln
Buster Miles Ford
Buster Miles Ford
Buster Miles Ford
Chatom Ford
Chatom Ford
Chatom Ford
Chuck Stevens Automotive, Inc.
Chuck Stevens Automotive, Inc.
Chuck Stevens Automotive, Inc.
Collier Ford, Inc.
Collier Ford, Inc.
Collier Ford, Inc.
Eckenrod Ford
Eckenrod Ford
Eckenrod Ford
Ed Sherling Ford, Inc.
Ed Sherling Ford, Inc.
Ed Sherling Ford, Inc.
Eddie Preuitt Ford, Inc.
Eddie Preuitt Ford, Inc.
Eddie Preuitt Ford, Inc.
Ernest McCarty Ford, Inc.
Ernest McCarty Ford, Inc.
Ernest McCarty Ford, Inc.
Gilbert & Baugh Ford, Inc.
Gilbert & Baugh Ford, Inc.
Gilbert & Baugh Ford, Inc.
Gilland Ford
Gilland Ford
Gilland Ford
Harbin Motor Company, Inc.
Harbin Motor Company, Inc.
Harbin Motor Company, Inc.
Iron City Ford
Iron City Ford
Iron City Ford
Jerry Damson Ford
Jerry Damson Ford
Jerry Damson Ford
Jim Cook Ford, Inc.
Jim Cook Ford, Inc.
Jim Cook Ford, Inc.
Joe Bullard Ford Lincoln
Joe Bullard Ford Lincoln
Joe Bullard Ford Lincoln
Johnson Ford, Inc.
Johnson Ford, Inc.
Johnson Ford, Inc.
King Ford
King Ford
King Ford
KTEC Birmingham
KTEC Birmingham
KTEC Birmingham
Landers McLarty Ford of Fort Payne
Landers McLarty Ford of Fort Payne
Landers McLarty Ford of Fort Payne
Long-Lewis Ford of Selma
Long-Lewis Ford of Selma
Long-Lewis Ford of Selma
Long-Lewis Ford of the Shoals
Long-Lewis Ford of the Shoals
Long-Lewis Ford of the Shoals
Long-Lewis of Hoover
Long-Lewis of Hoover
Long-Lewis of Hoover
Long-Lewis of the River Region, Inc.
Long-Lewis of the River Region, Inc.
Long-Lewis of the River Region, Inc.
Lynn Layton Ford, Inc.
Lynn Layton Ford, Inc.
Lynn Layton Ford, Inc.
McClary Ford
McClary Ford
McClary Ford
Mike Freeman Ford
Mike Freeman Ford
Mike Freeman Ford
Money Ford, Inc.
Money Ford, Inc.
Money Ford, Inc.
Moyer Ford Sales, Inc.
Moyer Ford Sales, Inc.
Moyer Ford Sales, Inc.
Mullinax Ford Lincoln
Mullinax Ford Lincoln
Mullinax Ford Lincoln
Opelika Ford
3615 Ross Clark Circle NW,Dothan,AL,36303
AL
3615 Ross Clark Circle NW,Dothan,AL,36303
AL
3615 Ross Clark Circle NW,Dothan,AL,36303
AL
3615 Ross Clark Circle NW,Dothan,AL,36303
AL
3615 Ross Clark Circle NW,Dothan,AL,36303
AL
1880 Almon Street,Heflin,AL,36264
AL
1880 Almon Street,Heflin,AL,36264
AL
1880 Almon Street,Heflin,AL,36264
AL
Highway 17 North,Chatom,AL,36518
AL
Highway 17 North,Chatom,AL,36518
AL
Highway 17 North,Chatom,AL,36518
AL
1304 Highway 31 South,Bay Minette,AL,36507
AL
1304 Highway 31 South,Bay Minette,AL,36507
AL
1304 Highway 31 South,Bay Minette,AL,36507
AL
5156 US Highway 231,Wetumpka,AL,36092
AL
5156 US Highway 231,Wetumpka,AL,36092
AL
5156 US Highway 231,Wetumpka,AL,36092
AL
5255 Highway 157,Cullman,AL,35058
AL
5255 Highway 157,Cullman,AL,35058
AL
5255 Highway 157,Cullman,AL,35058
AL
805 Glover Avenue,Enterprise,AL,36330
AL
805 Glover Avenue,Enterprise,AL,36330
AL
805 Glover Avenue,Enterprise,AL,36330
AL
710 Highway 31 North,Hartselle,AL,35640
AL
710 Highway 31 North,Hartselle,AL,35640
AL
710 Highway 31 North,Hartselle,AL,35640
AL
1471 First Street North,Alabaster,AL,35007
AL
1471 First Street North,Alabaster,AL,35007
AL
1471 First Street North,Alabaster,AL,35007
AL
10195 Highway 431 North,Albertville,AL,35950
AL
10195 Highway 431 North,Albertville,AL,35950
AL
10195 Highway 431 North,Albertville,AL,35950
AL
3118 South US Highway 231,Ozark,AL,36360
AL
3118 South US Highway 231,Ozark,AL,36360
AL
3118 South US Highway 231,Ozark,AL,36360
AL
564 Micah Way,Scottsboro,AL,35769
AL
564 Micah Way,Scottsboro,AL,35769
AL
564 Micah Way,Scottsboro,AL,35769
AL
9924 Parkway East,Birmingham,AL,35215
AL
9924 Parkway East,Birmingham,AL,35215
AL
9924 Parkway East,Birmingham,AL,35215
AL
790 North Brindlee Mountain Parkway,Arab,AL,35016AL
790 North Brindlee Mountain Parkway,Arab,AL,35016AL
790 North Brindlee Mountain Parkway,Arab,AL,35016AL
620 North Troy Road,Elba,AL,36323
AL
620 North Troy Road,Elba,AL,36323
AL
620 North Troy Road,Elba,AL,36323
AL
19684 Highway 43 North,Grove Hill,AL,36451
AL
19684 Highway 43 North,Grove Hill,AL,36451
AL
19684 Highway 43 North,Grove Hill,AL,36451
AL
1828 S. Main Street,Atmore,AL,36502
AL
1828 S. Main Street,Atmore,AL,36502
AL
1828 S. Main Street,Atmore,AL,36502
AL
615 Fob James Drive,Valley,AL,36854
AL
615 Fob James Drive,Valley,AL,36854
AL
615 Fob James Drive,Valley,AL,36854
AL
2490 Pinson Valley Parkway,Birmingham,AL,35217 AL
2490 Pinson Valley Parkway,Birmingham,AL,35217 AL
2490 Pinson Valley Parkway,Birmingham,AL,35217 AL
1916 Glenn Boulevard SW,Fort Payne,AL,35968
AL
1916 Glenn Boulevard SW,Fort Payne,AL,35968
AL
1916 Glenn Boulevard SW,Fort Payne,AL,35968
AL
1406 East Highland Ave.,Selma,AL,36703
AL
1406 East Highland Ave.,Selma,AL,36703
AL
1406 East Highland Ave.,Selma,AL,36703
AL
2800 Woodward Ave,Muscle Shoals,AL,35661
AL
2800 Woodward Ave,Muscle Shoals,AL,35661
AL
2800 Woodward Ave,Muscle Shoals,AL,35661
AL
2551 Highway 150,Hoover,AL,35244
AL
2551 Highway 150,Hoover,AL,35244
AL
2551 Highway 150,Hoover,AL,35244
AL
2091 Fairview Ave.,Prattville,AL,36066
AL
2091 Fairview Ave.,Prattville,AL,36066
AL
2091 Fairview Ave.,Prattville,AL,36066
AL
3300 6th Avenue SE,Decatur,AL,35603
AL
3300 6th Avenue SE,Decatur,AL,35603
AL
3300 6th Avenue SE,Decatur,AL,35603
AL
1104 Highway 72 East,Athens,AL,35611
AL
1104 Highway 72 East,Athens,AL,35611
AL
1104 Highway 72 East,Athens,AL,35611
AL
2024 Temple Avenue North,Fayette,AL,35555
AL
2024 Temple Avenue North,Fayette,AL,35555
AL
2024 Temple Avenue North,Fayette,AL,35555
AL
408 Dothan Road,Abbeville,AL,36310
AL
408 Dothan Road,Abbeville,AL,36310
AL
408 Dothan Road,Abbeville,AL,36310
AL
10111 State Highway 59 South,Foley,AL,36535
AL
10111 State Highway 59 South,Foley,AL,36535
AL
10111 State Highway 59 South,Foley,AL,36535
AL
7311 Airport Blvd.,Mobile,AL,36608
AL
7311 Airport Blvd.,Mobile,AL,36608
AL
7311 Airport Blvd.,Mobile,AL,36608
AL
801 Columbus Parkway,Opelika,AL,36801
AL
Highway
Ramp
Rank
2
3
1
2
3
1
2
3
1
2
3
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TSB/Document ID: 21G01 S4
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MFR Component System:
MFR Component Subsystem:
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