NHTSA ID Number: 11001045
Manufacturer Communication Number: ISA-24-02
TSB/Document Date: 2024-06-05
Summary
Indian
Motorcycle has developed an updated Engine Control Module (ECM) calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger / Pursuit motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of the fuel level and expected range.
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TSB/Document ID: ISA-24-02
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-03
MFR Internal Campaign ID/Software Version: ISA-24-02
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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SERVICE ADVISORY
Release Date: May 3, 2024
Expiration Date: May 3, 2025
IND
Communication #: ISA-24-02
Model Year(s): 2020-2022
— Confidential and Proprietary —
VERSION: R01 (May 3, 2024)
IMPORTANT
If you are working with a printed copy, please verify you have the most current version of this document.
S U B J E C T : E C M C A L I B R AT I O N R E F L A S H
PURPOSE
Indian Motorcycle has developed an updated Engine Control Module (ECM) calibration for 2020 - 2022 OEM, Stage 1
and Stage 2 North American Challenger / Pursuit motorcycles. The updated ECM calibration improves low speed
operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of
the fuel level and expected range.
NOTICE
This Service Advisory supersedes ISA-22–01
AFFECTED MODELS
MODEL YEAR
MODELS
AFFECTED RANGE
2020–2022
Challenger / Pursuit
Reference Unit Inquiry on the dealer website
or the Service Communications list on the
STOP site to look up affected units.
*Due to regional emissions requirements, the calibration update covered by this Service Advisory is only available for
North America model numbers and regions at this time. Any changes for coverage of additional model numbers and
regions will be communicated, if applicable, through future revisions of this Service Advisory.
C U S T O M E R N O T I F I C AT I O N
Dealers are not required to contact consumers regarding this Service Advisory. Indian Motorcycle will NOT be
mailing a notification letter to consumers affected by this Service Advisory.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
ISA-24-02 (R01)
© 2024 Polaris Inc.
Page 1 of 4
WA R R A N T Y C L A I M I N F O R M AT I O N
2020-2022 CHALLENGER / PURSUIT
Advisory #
ISA-24-02
Claim Type
SA (Service Advisory)
Labor Allowance
0.3 hours (18 minutes)
Part Number / Description
0000541 (QTY 1) Bulletin Misc Labor
Parts Availability
NA
University of Polaris Video
Training Required
NO
Claim Submission:
• US / Canada Dealers: On DEX, go to Service and Warranty > Warranty Claim and Extended Coverage > Start a
New Warranty Claim. Select Service Advisory> Enter the VIN / PIN and Retrieve Registration. Select Indian
Motorcycle® ISA-24-02 and Send Claim.
D E A L E R - W H AT T O D O ?
Indian Motorcycle recommends this Service Advisory be performed on any affected Model Year 2020-2022
Challenger models before sale or delivery.
COVERAGE PERIOD
Coverage will begin on May 3, 2024. Coverage will expire on May 3, 2025.
FEEDBACK FORM
A feedback form has been created for the technician to provide Polaris with an overall
satisfaction rating for the instructions, provide comments on your experience or
upload pictures/video. The form is viewable on mobile devices by scanning the QR
code or on a PC by clicking HERE.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
ISA-24-02 (R01)
© 2024 Polaris Inc.
Page 2 of 4
ECM REPROGRAMMING PROCEDURE
TOOLS REQUIRED
7. Select Vehicle Update.
• Digital Wrench® II
• Multilink XP cable
• Battery Tender (minimum 1 amp)
PROGRAMMING PROCEDURE
IMPORTANT
This procedure requires the use of Digital Wrench® II.
Connect a battery tender to the vehicle during the
programming procedure.
1. Park motorcycle on a flat surface, fully extend side
stand, and make sure vehicle is stable.
2. Turn off the motorcycle.
8. Select Continue.
3. Verify that the most current version of Digital Wrench
II has been installed on your PC or laptop. For
installation instructions, Click HERE to view the
Digital Wrench II user manual or visit “Other
Publications” on the left navigation menu of the DEX
STOP site.
4. Connect MultiLink XP cables to PC and motorcycle.
Then power on the motorcycle. Do NOT start.
CAUTION
Make sure the vehicle has sufficient battery voltage and
is connected to a battery tender before the reflash.
Failure to do so may result in a reflash crash and
damage the ECM.
5. Open the Digital Wrench II application.
6. Select Auto Identify.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
ISA-24-02 (R01)
© 2024 Polaris Inc.
Page 3 of 4
9. Select Engine Control Module (ECM). Then select
Update ECU.
NOTICE
Digital Wrench II will automatically identify current
software and determine if an update is required.
NOTICE
Stage Calibrations: If a motorcycle is equipped with an
Indian Motorcycle stage calibration, Digital Wrench II
will identify and update to the latest stage calibration.
10. Once the update is complete, select the continue
button and leave Digital Wrench II connected and the
ignition powered ON. Do NOT touch the motorcycle
for 40 seconds.
11. Power the ignition off and wait 130 seconds.
IMPORTANT
Do not touch the power or controls during this time.
12. Submit a Service Advisory Warranty Claim for Indian
Motorcycle® ISA-24-02.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the
written consent of Polaris Inc.
ISA-24-02 (R01)
© 2024 Polaris Inc.
Page 4 of 4
*External Email* Think Before You Click.
Date: May 3, 2024
ATTN: All Service Personnel
Subject: Service Advisory ISA-24-02 Released
Service Advisory ISA-24-02
Indian Motorcycle has developed an updated Engine Control Module (ECM)
calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American
Challenger / Pursuit motorcycles. The updated ECM calibration improves low
speed operation, misfire detection, and idle performance. The updated ECM
calibration will also increase the accuracy of the fuel level and expected range.
View ISA-24-02 Service Advisory
Affected Units
2020-22 Challenger / Pursuit
Reference Unit Inquiry on the dealer website or the Service Communications list
on the STOP site to look up affected units.
Please contact Indian Motorcycle Service by phone at 800-330-9407 or through
Ask Polaris with any questions or concerns.
Thank you for your attention.
Sincerely,
- Indian Motorcycle Service
© %%=Format(Now(),"yyyy")=%% Polaris Industries Inc. | 2100 Highway 55, Medina, MN 55340
ISA-24-02 Service Advisory DEX Alert
DEX Alert
Group: Communication
Start Date: 5/3/2024
Removal Date: 8/3/2024
Title: Service Advisory ISA-24-02 Released
Alert Text:
Indian Motorcycle has developed an updated Engine Control Module (ECM) calibration for 2020 2022 OEM, Stage 1 and Stage 2 North American Challenger / Pursuit motorcycles. The updated
ECM calibration improves low speed operation, misfire detection, and idle performance. The
updated ECM calibration will also increase the accuracy of the fuel level and expected range.
Click HERE to view ISA-24-02
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