NHTSA ID Number: 11000943
Manufacturer Communication Number: SRV-TSB-24-007
TSB/Document Date: 2024-06-05
Summary
CR270 Front Speed Sensor Cable Fixing Update. Applicability: Diavel V4 Model Year 2023-2024 (all versions). This technical service bulletin informs dealers and service managers of a need to add two retaining clips to the front speed sensor cable and a visual inspection of existing clips, to ensure correct positioning. The bulletin includes part information and service instructions. This document has been redacted for sensitive pricing information.
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
Date:
To:
From:
April 18, 2024
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Dan Schwartz, Service Area Manager
Dear Dealers,
Ongoing quality inspections revealed the need to update the fixing of the Front Speed Sensor
Cable to the Front Brake Hose
. At a specific point of the fixing, it is necessary to add 2 clips
part no. 75812072A opposite each other.
At the same time as this update, we ask you to check the correct positioning of all clips
fixing the front speed sensor cable to the front brake hose.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
1/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
NOTE
•
The first batch of motorcycles produced, up to frame numbers
ZDM3G00AARB002757 (DMH) and ML03G00AART000253 (DMT), the front
speed sensor cable is secured with clips and small self-locking ties.
•
The next batch of motorcycles produced, from frame numbers
ZDM3G00AARB002758 (DMH) and ML03G00AART000254 (DMT), the front
speed sensor cable is secured with the clips, without self-locking ties.
It is therefore important to emphasize that regardless of the type of fixing (with or without
self-locking ties), the front speed sensor cable fixing layout and the relative position of the
cable rings remain unchanged.
Contents
Page
1
Introduction
Contents
2
Application
2
Client Impact
3
Spare Parts
3
Warranty Reimbursement Rules
3
Service Solution
4
Application
You can find the precise list of frame numbers involved in CR270 on the DCS, in sections:
VIN HISTORY
It is possible to search by individual frame number.
CAMPAIGNS
It is possible to search for all the frame numbers that you
received from Ducati Motor Holding.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
2/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
Client Impact
All motorcycles in your inventory (to be registered or already registered) and to be delivered to
final Clients must be updated during pre-delivery operations and always before delivery to the
final Client. All motorcycles already delivered to final Clients must undergo this inspection as
soon as they come to your workshop. Note: this is NOT a safety recall.
Spare parts
The components to be used for this update are:
PART NO.
COMPONENT
IMAGE
75812072A
ABS sensor wiring
cable ring
QUANTITY
2
The availability of spare clip part no. 75812072A is currently limited, so please order only the
necessary spare parts at this early stage.
Warranty Reimbursement Rules
Reimbursement for work associated with this Workshop Campaign will be made through the
regular warranty claim procedure using the “VIN History” section of the DCS.
The warranty claim is pre-filled and identified as CR270.
Description
Repair
Cable Fixing Update
Operations
- install the cable rings
- check position of the other cable
fasteners
Labor
(
)
Operation includes reimbursement for the parts listed for the operation, consumables for
carrying out the work; and labor for
(
) that includes the time necessary
for:
•
•
•
•
•
•
Vehicle reception
Part number 75812072A ABS sensor wiring cable rings
The time for installing the cable ring and checking the correct position of the other
cable rings/ties.
Compensation of consumables
Soft cleaning of the vehicle
Time for filling in the warranty claim
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
3/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
Service Solution
For motorcycles with frame number up to:
• DMH → ZDM3G00AARB002757
• DMT → ML03G00AART000253
1. Cut the self-locking tie (4A) and remove the cable ring (4).
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
4/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
2. Position the 2 new cable rings (C) part no. 75812072A opposite each other, as shown in
the figure.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
5/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
3. Check that the self-locking ties are correctly positioned on the cable rings.
Check the position of the cable rings (1), (2), (3) and (5) and make sure that they have the
notch (B) facing downwards, so that the relative self-locking ties cannot slip out.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
6/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
For motorcycles with frame number up to:
• DMH → ZDM3G00AARB002758 (included)
• DMT → ML03G00AART000254 (included)
1. Remove the cable ring (4).
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
7/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
2. Position the 2 new cable rings (C) part no. 75812072A opposite each other, as shown in
the figure.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
8/9
CR270 – Front Speed Sensor Cable Fixing Update
Diavel V4 Model Year 2023-2024 (all versions)
Technical Service Bulletin SRV-TSB-24-007
3. Check the correct position of the cable rings (1), (2), (3) and (6).
For questions on this Workshop Campaign,
please contact your Service Area Manager.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
9/9
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TSB/Document ID: SRV-TSB-24-007
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-19
MFR Internal Campaign ID/Software Version: CR270
Communication Type: Service Campaign
NHTSA Components: VEHICLE SPEED CONTROL
MFR Component System:
MFR Component Subsystem:
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