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NHTSA ID Number: 10254163

Manufacturer Communication Number: WPQ1

TSB/Document Date: 2024-05-04


Summary

Porsche intranet posting with information on workshop campaign - WPQ1 - Checking top door hinges (body side) and reworking if necessary


WPQ1 Workshop Campaign - Checking top
door hinges (body side) and reworking if
necessary

WPQ1 Workshop Campaign - Checking top door hinges
(body side) and reworking if necessary
ID Number

WPQ1

Models

911 (992)

Model Years

2023

VIN List

Attached

Number of Affected Vehicles

90

Issue Description

Due to a supplier error, there is the possibility that
door hinges (on the body side) with a reduced bore
depth for receiving the door hinges (on the door side)
have been installed at the top of the affected vehicles.
This can lead to incorrect gap dimensions between
the door and the vehicle body.
For this reason, the door hinges (on the body side) on
the upper left and right must be checked and reworked if necessary.

What should PorscheeBay logo Centers do?

Please arrange for this measure to be carried out as
soon as possible on affected vehicles.
As of the time of this posting (4/8/24) the remedy
is now available.
Parts can be ordered via PPL as normal.

TI Number

No. 164-23

Customer Notification

To be posted at a later date.

Required parts
Part number
PAF008485

Designation
M6 x 12 hexagon-head
bolt

Quantity/vehicle
4 pieces

Parts return*
No

1

WPQ1 Workshop Campaign - Checking top door hinges (body side) and reworking if necessary

or
Only for vehicles with the following equipment: RS version (M-No. E1T)
N 10759101

M6 x 12 hexagon-head
bolt

4 pieces

No

Additional material required (only for scope 3-6):
WPQ10000001**

Consumables

1 piece

*The parts must be stored until such time as the related warranty or campaign claim has been credited. If a
barcode is generated with the credit note, the affected part must be sent to PorscheeBay logo AG as usual. If no barcode
is generated with the credit note, the part can go directly into the remanufactured parts process or be scrapped.
**For warranty processing, the part number WPQ10000001 with the designation "Consumables" can be
invoiced as an additional part in the warranty claim. Maximum cost: $2.17

Required tools
Procurement of WPQ1 "Tool Set" action tool
In order to be able to check and rework the door hinges (on body side), a special test pin and special drill are
required. These can be obtained in a tool set from the TKR Automotive GmbH online shop.
One tool set is provided for each affected PorscheeBay logo Center. Therefore, only one tool set may be ordered for
each affected Porsche Center.
The link for the online shop is:
https://www.tkr-connector.com
Part number

Designation

Quantity/vehicle

WPQ10000002*

Tool set

1 piece (for warranty invoicing only)

WPQ10000003**

Shipping costs

1 piece (for warranty invoicing only)

*In each PorscheeBay logo Center, the tool set must only be invoiced once for the first vehicle during warranty
processing. For warranty processing, the part number WPQ10000002 with the designation "tool set" can be
invoiced as an additional part in the warranty claim. Amount $50.61.
**The shipping costs must only be invoiced once for the first vehicle during warranty processing by specifying
part number WPQ10000003 with the designation "Shipping costs" as an additional part and using the amount
as per invoice. Please document a copy of the invoice for this in the warranty claim. Only the part and labor
time need to be invoiced in the warranty claim for all other vehicles.
Only the required material and labor time need to be invoiced in the campaign claim for the remaining vehicles
on which work is carried out as part of this campaign in the PorscheeBay logo Center.
Please read the following information about processing the campaign:
• If the tool set was ordered on account, the invoice to TKR Automotive GmbH must be paid within the
14-day payment period.

2

WPQ1 Workshop Campaign - Checking top door hinges (body side) and reworking if necessary
• Document a copy of the invoice in the warranty claim.

Warranty processing
Validity:
This workshop campaign will be carried out up to April 4th, 2029 and will be closed on that date.
Please note that warranty claims can only be processed up to this date.
Scope 1 - 2: Checking top door hinges (on body side) at the right and left
Damage Code

WPQ1 66 000

Repair Code

1

Labor time

110 TU

Scope 3 - 4: Checking top door hinges (body side) at right and left and reworking on one side
Damage Code

WPQ1 66 000

Repair Code

1

Labor time

146 TU

Scope 4 - 6: Checking top door hinges (body side) at right and left and reworking both sides
Damage Code

WPQ1 66 000

Repair Code

1

Labor time

182 TU

Please enter the campaign carried out in the Warranty and Maintenance booklet for the vehicle.

Customer mobility
If requested, mobility for the affected customer can be guaranteed by offering a suitable replacement vehicle.
Please invoice this additional service via WWS with the campaign scope.

Attachments
1. VIN_List_Report_WPQ1_2024-04-08_V2.xlsx

3

1

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TSB/Document ID: WPQ1

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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