NHTSA ID Number: 10254094
Manufacturer Communication Number: SA-020-24a
TSB/Document Date: 2024-05-03
Summary
The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
04/25/2024 04:45 PM tlawrenc
Wireless Qi Charger*
You can charge mobile devices such as Smartphones which
comply with the Qi Wireless Charging standard.
Only use mobile devices that have a maximum power
consumption of 5 W, or 15 W or below. The maximum power
consumption differs depending on the mobile device.
1. Charging area
2. LED indicator
• The LED indicator turns on in amber or green when
charging starts.
• For details on the LED indicator, refer to the
LED indicator table.
• Charging starts when
1. Engine is running
2. Qi compatible device placed in center of the
charging area on the tray
3. All the doors and liftgate are closed.
* if equipped
See SA-021/23 for troubleshooting
See Owner's Manual -> Other Equipment -> Wireless
Charger (Qi)
See Service Highlights -> WIRELESS CHARGER (Qi)
LED Indicator
Infotainment
Display
Status
Does not turn
on
---
System turned off
Solid white
Charging
is possible
Solid amber
Normal
charging
Solid green
Fast charging*1
Flashes white
Charging
conditions are not
met
Flashes red
Vehicle side
Charging is not
possible because
charging pad high
temperature is
detected
(Charging will
resume when
charging pad
cools)
Charging is not
possible because:
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*1 Some mobile devices can switch between normal charging
and fast charging.
Customer
device issue
• Customer
device high
temperature
• Foreign
matter is
detected
• Phone case
is not
compatible
with Qi
wireless
charger
Problem with
Wireless Charger
(Qi)
Solid red
Use MGSS or GEPC with VIN to determine if vehicle is
equipped with illumination:
MGSS -> Other Application -> Warranty Veh. Inq -> Mo
del / Year
With illumination
No illumination
Except
• C90 S
• C90 SPP
• C90 SPPP
Liftgate Lens Illumination
Liftgate lens on higher trims
Liftgate lens on lower trims
illuminates when tail lights are
does not illuminate
on
• C90 S
• C90 SPP
• C90 SPPP
Detail:
• C90 S = 3.3 Turbo S
• C90 SPP = 3.3 Turbo S Premium Package
• C90 SPPP = 3.3 Turbo S Premium Plus Package
GEPC (with VIN)
With illumination
No illumination
Left
KMV7513G0*
KMV6513G0*
Right
KMV7513F0*
KMV6513F0*
NOTE: Parts are not interchangeable. This method is used
to determine if vehicle is equipped with illumination.
Power Liftgate Hands-free function*
The liftgate can be opened and closed by doing a kicking
See Owner's Manual -> Opening / closing -> Liftgate ->
Hands-free function
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motion when both hands are occupied, such as when holding
groceries or luggage.
A : About 30―50 cm (12―19.7 in)
B : About 10 cm (3.9 in)
Remote Power Window Operation
The windows can be opened for ventilating the cabin before
getting in the vehicle.
Press the unlock button on the key quickly and briefly 3 times
and then immediately afterwards, press and hold the unlock
button to open the windows.
See Owner's Manual -> Opening / closing -> Windows ->
Remote Power Window Operation
To stop the windows from opening, release the button. If the
operation is performed from the beginning again, the windows
open.
Electric Parking Brake (EPB)
The EPB system applies the parking brake using a motor.
NOTE If the parking brake is applied with the vehicle power
See Owner's Manual -> Driving -> Electric Parking Brake
switched to OFF or ACC, the EPB indicator light in
(EPB)
the instrument cluster and the indicator light in the switch may
turn on for a certain period of time.
Applying the Parking Brake
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Releasing the Parking Brake.
MAZDA
CONNECT Power Off Function
See Owner's Manual -> MAZDA
CONNECT OWNER'S
• Audio Mute: Short press the volume knob (press again
MANUAL -> Basic Operations -> Commander Switch
to cancel)
Operation -> Power off/on
• Power Off: Press and hold the volume knob (press and
hold again to Power On)
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Alexa Built-In (CX-70 only)
Alexa is a hands-free and easy to use, allowing the user to
control vehicle functions with verbal commands while
maintaining the driving posture.
Alexa voice recognition can operate the navigation, handsfree telephone, and the audio functions, along others.
In addition, Alexa's various functions (such as weather
information, news functions, shopping and Smart Home)
See SA-015/24 - ALEXA BUILT-IN FAQ
Note: Requires Connected Vehicle Contract.
Mazda
Online Navigation (CX-70 only)
Online Navigation uses online data for Navigation.
Users can access wider range of and more up-to-date
information.
Offline
• Operates same as previous Gen 7 Navi SD Card
system
Online**
• POI
○
Larger geographical area (surrounding states)
• Route
○
○
Server based live search / traffic
Up-to-date map
---
• Traffic
More frequent update and detailed maps
• Map Update
On-demand map update (4 times a year)
○
○
**Requires:
•
•
•
•
Connected Vehicle Contract
Navi SD Card
Initial setup (License Agreement)
Good signal strength
Wireless Apple Carplay™ / Android Auto™
Owner's Manual -> MAZDA
CONNECT OWNER'S
MANAUL -> Touch Panel Operation
Infotainment Touchscreen* enabled during Wireless Apple
Carplay™ / Android Auto™ operation.
Owner's Manual -> MAZDA
CONNECT OWNER'S
MANAUL -> Apple Carplay™ / Android Auto™
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* if equipped (higher trim levels have touchscreen available
while lower trim levels only use the commander switch)
• USB Type C
• USB Type A / USB Type C combination
USB Type C Flash Drive (Except 3.3 Turbo Select
Package)
Used for module software update and/or Data Collection
• USB Type A to USB Type C adapter may be used
but not recommended
• DO NOT USE USB Multi Adapter
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NOTE: 3.3 Turbo Select Package uses USB Type A
Key Transmitter Power Saving Function
"Power saving" function is built into the keyless entry system
where some key fob functions are disabled. This feature
could accidentally be enabled and some concerns with the
vehicle may be:
• Engine does not start.
• Engine does not start unless you hold the fob to the
start/stop button.
• Doors do not unlock using the door handle, but unlock
with the remote.
• Doors do not lock using the door handle, but lock with
the remote.
• Transmitter indicator light does not turn on/flash.
Occupant Comfort*
The driver and front passenger's seater warmers*, seat
ventilation and the heated steering wheel* can be set to be
automatically controlled (turned on and off) by the climate
control system, depending on the set temperature.
1. Go to MAZDA
CONNECT home screen and select
"Settings"
2. Select “Vehicle Settings”.
3. Select “Occupant Comfort”.
See Owner's Manual -> Opening/closing -> Key ->
Power saving function
See Owner's Manual -> Equipment to Make Cabin More
Comfortable -> Occupant Comfort
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4. Enable Drivers Seat Temperature, Passenger Seat
Temperature and Heated Steering wheel.
5. Select Climate Control Auto Switch
* if equipped
*Rear Seat Alert
See Owner's Manual -> Opening/Closing -> Rear Seat
Alert
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The Rear Seat Alert is a system that reminds the driver to
check if any occupants or luggage have been left behind on
the second/third-row seats.
The system determines if there is the possibility that
occupants or luggage are on a second/third-row seat based
on the opening and closing history of the rear doors. For this
reason, the system may operate differently from the actual
conditions, such as it is not activated even if occupants or
luggage are occupying a second/third-row seat.
Connected Vehicle Maintenance Mode
When vehicle is being serviced, switch to Restricted
Transmitting Mode.
• Restricts MyMazda App remote functions.
• Prevents error messages being sent to the customer
during vehicle service.
Go to MGSS SERVICE CAUTIONS FOR VEHICLES WITH
TELEMATICS COMMUNICATION SYSTEM [(US)].
Cancel Restricted Transmitting Mode after completing vehicle
service.
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04/25/2024 04:45 PM tlawrenc
Engine Maintenance Mode
If the fuel has bot been replenished for a certain period of
time and the quality of the fuel in the tank is expected to
change, an "Engine Maintenance Mode" message is
displayed in the instrument cluster when the hybrid
system is
started. When a certain amountof fuel is consumed, the
message displayed is the instrument cluster is no longer
displayed.
Front Wiper Service Position
Start Procedure
a) Switch the vehicle power ON.
b) Switch the vehicle power OFF.
c) Press up the wiper switch to the MIST position 2 times
within 30
seconds after switching the vehicle power OFF. When the
procedure is completed, the wipers operate and they stop at
the service positions.
End Procedure
a) Make sure that the wipers are set on the windshield.
b) Switch the vehicle power ON.
c) Press up the wiper switch to the MIST position 2 times.
Rear Brake Maintenance Mode
When in maintenance mode, the clearance between the disc
pad and the disc plate expands.
See Owner's Manual -> Inspection and Servicing/Cleaning
-> Vehicle Exterior Inspection -> Replacing Front
Windshield Wiper
Blade rubbers
MGSS -> MAINTENANCE MODE
Switching to Maintenance Mode -> See MAINTENANCE
MODE found in MGSS.
2023 CX-90 Mazda
Brand Academy
Hybrid
& EV Specialist Cerfitication
Course
Description
Note
Current Certified Level requirement
40068TST Certification Test 6
Current Certified Level requirement
40067
40075
Hybrid
& EV Theory of
Operation
Current Senior Level requirement
40072
Large Platform
Introduction
New Hybrid
& EV Specialist requirement
40073
Large
PlatformPowertrains
New Hybrid
& EV Specialist requirement
40074
New Hybrid
& EV Specialist requirement – Enrollment available upon
completing prerequisites. Classes available beginning late May 2023.
Page 53 of 54
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Prerequisites: Senior Certification, Electrical Specialty and courses 40072 and
40073
Page 54 of 54
04/25/2024 04:45 PM tlawrenc
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TSB/Document ID: SA-020-24a
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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