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NHTSA ID Number: 10254094

Manufacturer Communication Number: SA-020-24a

TSB/Document Date: 2024-05-03


Summary

The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.


Steering wheel assist function
When vehicle lane lines are detected, the function assists
your steering wheel operation to follow the vehicle
lane lines. When vehicle lane lines are not detected, the
function assists your steering wheel operation to follow
the trajectory of the vehicle ahead.
Cruising & Traffic Support - Risk Mitigation Function
(CTS-RMF) (CX-70 only)

MGSS -> CRUISING & TRAFFIC SUPPORT (CTS)
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The risk mitigation function is a function that decelerates the
vehicle if the driver is not driving the vehicle under the
appropriate conditions. If the driver is not driving the
vehicle under the appropriate conditions, a screen display
and a warning sound urge the driver to drive appropriately.
Furthermore, if this situation continues for a certain period of
time, the vehicle is decelerated.
Press the CTS switch to turn the system on.

Owner's Manual -> Driving -> Cruising & Traffic Support
(CTS) -> Risk mitigation function

Driver Behavior to determine “the risk is imminent"
• Inattention
Eyes Closed
Looking aside
• Improper Driving
Hands off

Operation: System determines risk and responds with:
• Multiple warning messages
• Delecerates to a stop
• Keeps vehicle parked by applying EPB
Driver input such as steering wheel operation will cancel
CTS-RMF
Distance & Speed Alert (DSA)
The DSA is a system in which the screen display notifies the
driver that the distance between your vehicle and a vehicle
ahead is close.

Owner's Manual -> Driving -> Distance & Speed Alert
(DSA)

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Lane-Keep Assist System*
The LAS is a system to help the driver stay within the vehicle
lane if the vehicle might be deviating. If your vehicle may be
deviating from the vehicle lane, the LAS provides steering
assistance to avoid departure from the lane.
Owner's Manual -> Driving -> Lane-keep Assist System
(LAS)

Lane Departure Warning System (LDWS)
The LDWS notifies the driver that the vehicle might be
deviating from its lane. If there is a possibility of your vehicle
deviating from the vehicle lane, a screen display and a
warning sound notify the driver of the danger.
Owner's Manual -> Driving -> Lane Departure Warning
System (LDWS)

Emergency Lane Keeping (ELK)*
The ELK is a system designed to assist the driver’s steering
wheel operation to avoid danger. The ELK has the following

Owner's Manual -> Driving -> Emergency Lane Keeping
(ELK)
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3 functions.
Road Keep Assist
The Road Keep Assist assists the driver to avoid departure
from the road.
If your vehicle may be deviating from the road, the Road
Keep Assist
provides steering assistance to avoid departure from the
road. In addition, a screen display and a warning sound notify
the driver of the danger.

Blind Spot Assist*
The Blind Spot Assist assists the driver in avoiding collisions
with vehicles in adjacent lanes (excluding
vehicles approaching in the opposite direction).
If there is a possibility of a collision with a vehicle in an
adjacent lane
when you try to change lanes or if you may deviate from your
lane, the Blind Spot Assist assists your steering
wheel operation to keep you in the driving lane. In addition, a
screen display and a warning sound notify the driver of the
danger.

Head-on traffic avoidance assist*
The Head-on traffic avoidance assist assists you in avoiding a
collision with a vehicle approaching in the oncoming lane and
your vehicle.
If there is a possibility of a collision with a vehicle
approaching in the
oncoming lane due to your vehicle departing from its lane, the
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Head-on traffic avoidance assist assists your steering wheel
operation to keep you in the original driving lane. In
addition, a screen display and a warning sound notify the
driver of the danger.

High Beam Control System (HBC)*
The HBC determines the conditions in front of the vehicle
while driving at night to automatically switch the headlights
between high and low beams.

Owner's Manual -> Driving -> High Beam Control System
(HBC)

Blind Spot Monitoring (BSM) System
The BSM is a system that assists the driver in checking for
vehicles at your rear when making a lane change. When a
vehicle approaching from the rear is detected, various screen
displays and warning sounds notify the driver of the danger.

Owner's Manual -> Driving -> Blind Spot Monitoring (BSM)

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Vehicle Exit Warning
The vehicle exit warning is a system that assists the driver in
checking the rear of the vehicle when exiting the vehicle.
When a vehicle or bicycle approaching from the rear is
detected, various screen displays and warning sounds notify
the driver of the danger.
Detectable Scenes
1. Bicycle approaches from the rear side

2. Pedestrians pass by the side

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3. Other scenes

Front Cross Traffic Alert (FCTA) System
The FCTA assists the driver in checking both sides of the
vehicle when the vehicle starts to drive at an intersection.
When a vehicle approaching from the blind spots on the front
left or right side is detected, a screen display and warning
sound notify the driver of the danger.

Owner's Manual -> Driving -> Front Cross Traffic Alert
(FCTA)

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Rear Cross Traffic Alert (RCTA) System
The RCTA assists the driver in checking the area to the rear
of the vehicle, such as while reversing out of a parking space.
When a vehicle approaching from the rear on the left or right
is detected, various screen displays and warning sounds
notify the driver of the danger.

Owner's Manual -> Driving -> Rear Cross Traffic Alert
(RCTA)

When the RCTA operates, the driver is notified of the danger
by flashing of the BSM warning lights, a warning indication,
and a warning sound.

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Driver Attention Alert (DAA) System
The DAA is a system that detects the driver fatigue and
decreased
attentiveness based on various types of vehicle information,
and encourages the driver to take a rest using a
screen display and warning sound.
Owner's Manual -> Driving -> Driver Attention Alert (DAA)

Driver Monitoring (DM)*
The DM is a system that detects dangerous conditions and
behavior of the driver and notifies the driver of possible
danger. The DM has two detection functions.
Drowsiness detection function
The drowsiness detection function detects the level of driver
Owner's Manual -> Driving -> Driver Monitoring (DM)
drowsiness.
When the driver drowsiness is detected, the screen display
and warning sound encourage the driver to take a
rest. There are 2 levels of screen display and warning sound.
Warning pattern (caution)

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Warning pattern (warning)

Inattentive driving detection function
The inattentive driving detection function detects that the
driver is not paying attention to the road. When the system
detects that the driver is not paying attention to the road, it
alerts the driver with a screen display and a warning sound.

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Private e-call (CX-70 - Canada spec Only)
If the vehicle is involved in a collision that deploys the airbags
or when the SOS button is pressed, an emergency vehicle
can be arranged through Private eCall center.
To operate Private eCall, a contract with Connected Service
is required.
Automatic 911 Diailing vs Private e-call:
Automatic 911 Diailing (Smart Phone)

Owner's Manual -> Other Equipment -> Private eCall

A. Smart phone
B. 911 Emergency Services
C. Take appropriate measures according to circumstances
Private e-call (TCU)

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A. TCU
B. Private eCall Center
C. Arrange emergency service
D. Public Saftey Answering Point
SOS button

1. Emergency call switch
2. Microphone, Speaker
Traffic Sign Recognition System (TSR)*
The TSR is a system to notify the driver of traffic signs by
displaying traffic signs on the screen which are recognized
by the vehicle while driving.

Owner's Manual -> Driving -> Traffic Sign Recognition
System (TSR)

360° View Monitor System
The 360° view monitor is a system which assists the driver in
checking safety by displaying the conditions around the
vehicle on the center display when the vehicle is driven at low Owner's Manual -> Driving -> 360° View Monitor
speeds or when the vehicle is parked or stopped.
Display Button

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Top View

Front View

Front Wide View

Side View

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Rear View

Rear Wide View

See-Through View
The See-Through View is a function that combines the
images taken by each camera and processes them to look as
if the vehicle is transparent and displays them on the center
display.
Front See-Through View

Rear See-Through View

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Trailer Hitch View (CX-70 only)
The Trailer Hitch View is a function that combines the image
of the vehicle rear with the Trailer Hitch Guideline on the
center display to facilitate alignment when hitching a trailer to
the vehicle. Trailer Hitch View can be selected if equipped
with a MazdaeBay logo genuine trailer hitch.
MGSS -> 360°VIEW MONITOR SYSTEM -> Trailer Hitch
View
Owner's Manual -> Driving -> 360° View Monitor -> Trailer
Hitch View

A - About 19in (50cm)
B - About 39in (1m)
Driver Personalization System*
The Driver Personalization System recognizes the driver
using the camera inside the vehicle and
automatically restores the various driver settings that have
been stored.
The following 2 functions have been added depending on the
grade and specification.
SA-061/23 - OPERATION OF DRIVER
PERSONALIZATION SYSTEM
Owner's Manual -> Equipment to Make Cabin More
Comfortable -> Driver Personalization System
MGSS -> DRIVER PERSONALIZATION SYSTEM

Ideal Driving Position Assist*
This function makes an overall determination of the driver's
physique based on the information from the camera in the
vehicle and the input height, and automatically adjusts to the
recommended driving position.
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Seat Position

Steering Wheel Position

• Outside Mirror Position

• Active Driving Display Position

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• Personalization feature settings
Example: Entertainment System favorites
• Climate control settings

NOTE: A driver needs to be programmed in advance to use
this function Additionally, driver information that is no longer
needed can be deleted.
Entry/Exit Assist*
This function automatically moves the seat and the steering
wheel so that the driver can easily enter and exit the vehicle.
MyMazda App
• The MyMazda App Remote Engine Start function is
only available on H3T (inline 6) M HybrideBay logo Boost
models.
• The MyMazda App Remote Engine Start function is
not available on PHEV (inline 4 2.5l) models.

MGSS -> SA-038/23

MazdaeBay logo Connected Vehicle Viewer (MCVV)
The MazdaeBay logo Connected Vehicle Viewer (MCVV) enhances the
MazdaeBay logo ownership experience by providing MazdaeBay logo
Service Advisors, Technicians and Call Center Associates
access to real-time vehicle status information alerts for
applicable MazdaeBay logo connected vehicles.

MAZDAeBay logo CONNECTED VEHICLE VIEWER USER GUIDE
(MCVV)

This powerful tool allows you to proactively understand and
diagnose customer concerns and resolve potential
issues, demonstrating how well you know the customer’s
vehicle while establishing your readiness and willingness to
assist.

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MazdaeBay logo intelligent Drive Select (Mi-Drive)*
Mi-Drive is a system which switches the vehicle’s drive mode
depending on the driving conditions, road conditions, and
vehicle conditions.
Mi-Drive has the following driving modes.
See Owner's Manual -> Driving -> MazdaeBay logo intelligent Drive
Select (Mi-Drive)

The following drive modes can be switched according to the
conditions.

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Normal mode
• This mode optimizes fuel efficiency.
Sport mode
• This mode maximizes responsiveness.
It increases vehicle response when the accelerator
pedal is depressed and accelerates powerfully.
Off-road mode
• This mode maximizes running performance. It
prevents the drive wheels from spinning during offroad driving and improves the running performance.
Towing mode*
• This mode optimizes power performance. It reduces
the loss of driving performance due to
increased weight when towing a trailer and improves
the vehicle stability.
EV mode (PHEV)
• This mode enables pure electric driving.
* if equipped
Hill Descent Control
The hill descent control is a system that maintains a constant
vehicle speed when the vehicle descends a steep slope, offroad or on a snowy road. As the low speed can be
maintained without operating the accelerator pedal or the
brake pedal, the driver can concentrate on the steering
wheel operation.

See Owner's Manual -> Driving -> Hill Descent Control

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AUTOHOLD
AUTOHOLD is a function to keep the vehicle stopped by
applying the brakes even if you take your foot off the
brake pedal while the vehicle is stopped. This function
reduces the burden on the driver while the vehicle is
stopped, such as at traffic lights.
See Owner's Manual -> Driving -> AUTOHOLD

Hill Launch Assist (HLA)
The HLA prevents the vehicle from rolling backward or
forward, such as when releasing the brake pedal while on a
slope.

See Owner's Manual -> Driving -> Hill Launch Assist (HLA)

Kinematic Posture Control (KPC)

See MGSS -> KINEMATIC POSTURE CONTROL (KPC)

• Kinematic Posture Control (KPC) is a function that
stabilizes the vehicle's turning posture by combining
the rear suspension structure, which has the
characteristic of pulling the vehicle down during
braking, with the brake control.
• Braking control is performed to stabilize the turning
posture in situations where high G is generated on the
vehicle, such as during turning at high speed, tight
cornering, or driving on rough road surfaces.

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TSB/Document ID: SA-020-24a

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY

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