NHTSA ID Number: 10253771
Manufacturer Communication Number: 31698.3.3
TSB/Document Date: 2024-05-01
Summary
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid
vehicles, please follow the advise in Technical Journal under service.
Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Difficulty to add/program remote key on T8 models
TJ 31698.3.3
Issuer (Dept.)
Issue Date
Status Date
3/26/24
4/16/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
3666
Function Description
Page
Access (central looking & remote)
Page 1 of 5
Attachment
File Name
File Size
TJ 31698.jpg
0.2687 MB
TJ31698_2.JPG
0.2789 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Addition of Warranty Operation 09815 for MY20+
If experiencing difficulties programming remote keys to a T8 vehicle, please follow the advice under
Service.
CSC Customer Symptom Codes
Code
Description
3D
Accessory installation/Accessory installation
XI
Remote control/Does not work
3L
Technician information/Repair information/Not for warranty use
2V
Technician information/Software/Vehicle communication/Not for warranty use
DTC Diagnostic Trouble Codes
Vehicle Type
Eng
Desc
Type
Eng
224
BK
224
BR
B1FPHEV
224
H6
BH6PHEV
225
BK
225
BR
225
238
Sales
Body
Gear
Steer
Chassis
range
Struc Week
Range
2019-9999
-
201835-999952
2019-9999
-
201835-999952
Model Year
Plant
2022-9999
-
202146-999952
2019-9999
-
201817-999952
B1FPHEV
2019-9999
-
201817-999952
H6
BH6PHEV
2022-9999
-
202146-999952
BR
B1FPHEV
2018-9999
-
201717-999952
Technical Journal 31698.3.3
Type
Eng
Eng
Desc
238
H6
BH6PHEV
246
BK
Sales
Body
Gear
Steer
Chassis
range
Struc Week
Range
2022-9999
-
202146-999952
2018-9999
-
201717-999952
Model Year
Plant
246
BR
B1FPHEV
2018-9999
-
201717-999952
246
H6
BH6PHEV
2022-9999
-
202146-999952
256
BC
B1BPHEV
2016-9999
-
201526-999952
256
BR
B1FPHEV
2018-9999
-
201717-999952
256
H6
BH6PHEV
2022-9999
-
202146-999952
SERVICE:
Radio frequency interference can hinder the remote programming process.
Make sure no devices are plugged into the 12v power outlet in the center console during the remote
key programming process as some aftermarket devices may cause radio interference.
Model Year -2019:
Programming of keys with SRS made powerless:
1. Download the “Keyless vehicle key application” SW.
2. When prompted, Place the key to be programmed in the cup holder according to picture
TJ 31698.jpg. Note! The slider button shall point upwards and to the front of the car.
3. Before clicking the “Start Programming” button, remove power from the SRS by removing
fuse BF52 in EJB (15/49) and fuse DF26 in RJB (15/51).
4. Proceed with all intended key programming.
5. Re-insert the SRS fuses, and end the key programming session by clicking on the “Close”
button.
6. If the SRS warning light is still lit after VIDA has erased the DTCs, then go to “Software” tab ->
“Advanced Test” and click on the “Reset” button, and erase the DTCs afterwards.
Model Year 2020For Model Year 2020, the SRS module is powered directly from the CEM and there is no
serviceable fuse. Successful programming can be accomplished by doing the following:
1. Unfasten the floor console from the car body (Location of the securing screws can be found in
VIDA instructions for removal of Floor Console - do not remove the console from the vehicle).
2. Download the “Keyless vehicle key application” software.
3. Before clicking the “Start Programming” button have an assistant lift the rear of the console
several inches/centimeters from the car body as shown in attachment TJ31698_2.JPG
4. When prompted, Place the key to be programmed in the cup holder according to picture
TJ 31698.jpg. Note! The slider button shall point upwards and to the front of the car.
Page 2 of 5
2024-04-16
Technical Journal 31698.3.3
5. Proceed to program all new keys in this manner and end the key programming session by
clicking on the “Close” button.
6. Re-assemble the floor console to the vehicle.
EJB = Engine Junction Box
RJB = Rear Junction Box
SRS = Supplementary restraint System
CEM=Central Electronics Module
VST Operation Number
VST Operation Number
Description
36635-2
Remote control ignition key replacement
09815
Add/program remote key TJ 31698
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3661.
To view TJ attachments continue to next page. This TJ has two attachments.
2024-04-16
Page 3 of 5
Technical Journal 31698.3.3
Page 4 of 5
2024-04-16
Technical Journal 31698.3.3
2024-04-16
Page 5 of 5
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TSB/Document ID: 31698.3.3
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
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