NHTSA ID Number: 10253697
Manufacturer Communication Number: NCU - 2024020005
TSB/Document Date: 2024-05-01
Summary
This is to notify you of the Service Campaign Launch to update the SCN coding for the drive unit DRVU Control Unit in 66,944 Model Year (MY) 2023 C-Class, GLC, S-Class, and SL (206, 223, 232, and 254 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on April 5, 2024. Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2023 C-Class, GLC, S-Class, and SL (206, 223, 232, and 254 platform) vehicles, the DRVU control unit does not correspond to current production specifications. As a result, an incorrect fault stored message may appear (e.g. U188D00 and U015400) in the instrument cluster, indicating a missing signal, when in fact such signal is not required at this time. MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will update the SCN coding for the DRVU Control Unit.
News Channel Update |
Vehicle Compliance & Analysis
TO: Mercedes-Benz
Dealer Principals, General Managers, FROM: Gregory Gunther, Senior Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Update SCN Coding for DRVU Control Unit
DATE: April 5, 2024
MY23 C-Class, GLC, S-Class, and SL (206, 223,
232, and 254 platform)
IMPORTANT SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
2024020005
23P5498106
April 5, 2024
Update SCN Coding for DRVU Control Unit
This is to notify you of the Service Campaign Launch to update the SCN coding for the drive unit “DRVU” Control Unit in 66,944
Model Year (“MY”) 2023 C-Class, GLC, S-Class, and SL (206, 223, 232, and 254 platform) vehicles. The vehicles will be visible and
flagged in VMI as “OPEN” on April 5, 2024.
Background
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined
that on certain MY 2023 C-Class, GLC, S-Class, and SL (206, 223, 232, and 254
platform) vehicles, the DRVU control unit does not correspond to current production
specifications. As a result, an incorrect fault stored message may appear (e.g.
U188D00 and U015400) in the instrument cluster, indicating a “missing signal,”
when in fact such signal is not required at this time.
Issue
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will
update the SCN coding for the DRVU Control Unit.
Parts
The remedy is available and can be performed as necessary.
Vehicles Affected
2023
C-Class, GLC, S-Class, and SL
Vehicle Model Year(s)
Vehicle Model
Vehicle Populations
Total Campaign Population
66,944
Next Steps/Notes
Customer Notification Timeline
Customer in-vehicle notification to be sent.
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES
.
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
2
Campaign No. 2024020005, April 2024
TO:
ALL MERCEDES-BENZ
CENTERS
SUBJECT:
Model C-Class, GLC, S-Class, and SL (206, 223, 232, and 254 platform)
Model Year 2023
Perform SCN Coding in DRVU Control Unit
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2023
C-Class, GLC, S-Class, and SL (206, 223, 232, and 254 platform) vehicles, the DRVU control unit does not
correspond to current production specifications. As a result, an incorrect fault stored message may appear
(e.g. U188D00 and U015400) in the instrument cluster, indicating a “missing signal,” when in fact such
signal is not required at this time. An authorized Mercedes-Benz
dealer will update the SCN coding for the
DRVU Control Unit.
Prior to performing this Campaign:
VMI must be checked before performing campaigns to verify that the campaign is required on a
specific vehicle. Always check for any other open campaigns and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 66,944 vehicles are affected.
Order No. P-SC- 2024020005
2
Perform SCN Coding in DRVU Control Unit
Always use the latest XENTRY Diagnosis software release with all available add-ons.
Follow the operation steps exactly as described in XENTRY Diagnosis.
Use a charger to ensure sufficient power supply to the vehicle’s on-board electrical system battery
(greater than 12.5 V).
If XENTRY Diagnosis is already connected to the vehicle, start with Work Procedure Step 2.
If two or more software updates or SCN codings are performed during a single workshop
visit, operation items 02-4762 and 02-5058 may be invoiced only on one of the workshop orders.
Work Procedure
1. Connect XENTRY Diagnosis.
2. Perform SCN coding in DRVU control unit.
To do this, select menu item "Quick test view → N145, N145/1 or N4 (DRVU) → Adaptations → Control unit
update → Update of SCN coding".
Then follow the user guidance in XENTRY Diagnosis.
3. Perform teach-in process for the "rear wing" component part.
Only for model 232.
To do this, select menu item "Quick test view → N145 Transmission mode Control Unit (DRVU) →
Adaptations → Teach-in processes → Teach-in process for "rear wing" component part".
Then follow the user guidance in XENTRY Diagnosis.
4. Disconnect XENTRY Diagnosis
__________________________________________________________________________________________________
P-SC- 2024020005
3
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Operation
Code
Number
02-9446
12-2105*
54 981 06
02-4762*
02-5058*
Description
Perform SCN coding in DRVU control unit
(with XENTRY Diagnosis connected)
Perform teach-in process for the “rear wing” component part
Only for model 232
(with XENTRY Diagnosis connected)
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
Connect/disconnect starter battery charger
(with XENTRY Diagnosis connected)
Labor Time
(hrs.)
0.1
0.1
0.1
0.1
* Invoice operation items only on one of the workshop orders, if two or more software updates or SCN codings are
performed during a single workshop visit.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
P-SC- 2024020005
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TSB/Document ID: NCU - 2024020005
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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