NHTSA ID Number: 10253676
Manufacturer Communication Number: OwnersI
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
the wheels.
WARNING: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge
port while Model 3 is charging. Failure to follow these instructions can result in serious injury or damage to the
vehicle, charging equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm water and mild non-detergent cleaner (test all cleaners on a
concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces. This can damage the reflective
surface of the mirror and the heating elements in the rear window.
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Owners Manual
Airbags
Do not allow any substance to enter an airbag cover. This could affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are reflective and could interfere with your
driving view.
Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm
water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla
recommends regular cleaning to maintain performance
and an as-new appearance. Promptly treat dye transfer from clothing, such as indigo-dyed denim. Avoid contact
with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test
cleaners on an inconspicuous area before applying to visible surfaces.
Vacuum seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla
seat covers may inhibit the sensitivity of a seat's occupancy sensors and
may cause staining or damage.
Carpets
Avoid over-wetting carpets. For heavily soiled areas, use a diluted upholstery cleaner.
Seat Belts
Extend the belts to wipe. Do not use any type of detergent or chemical cleaning agent. Allow the belts to dry
naturally while extended, preferably away from direct sunlight.
Door Seals
Wipe door seals with a damp cloth to remove any debris. Excessive debris on the door seals can cause damage
when contacting surrounding surfaces. Avoid using alcohol wipes or any chemical products that can potentially
deteriorate the coating on the door seals.
Touchscreen
Clean the touchscreen(s) using a soft lint-free cloth specifically designed to clean monitors and displays. Do not use
cleaners (such as a glass cleaner) or alcohol-based gel products (such as hand sanitizer) and do not use a wet wipe
or a dry statically-charged cloth (such as a recently washed microfiber). To wipe the front touchscreen without
activating buttons and changing settings, you can enable Screen Clean Mode. Touch Controls > Display > Screen
Clean Mode. The display darkens to make it easy to see dust and smudges. To exit Screen Clean Mode, press and
hold HOLD TO EXIT.
Chrome and Metal Surfaces
Polish, abrasive cleaners, alcohol-based gel products (such as hand sanitizer), and hard cloths can damage the finish
on chrome and metal surfaces.
Cautions for Interior Cleaning
CAUTION: Using solvents (including alcohol), alcohol-based gel products (such as hand sanitizer), bleach,
citrus, naphtha, or silicone-based products or additives on interior components can cause damage.
CAUTION: Statically-charged materials can cause damage to the touchscreen.
WARNING: If you notice any damage on an airbag or seat belt, contact Tesla
immediately.
WARNING: Do not allow any water, cleaners, or fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be hazardous and can irritate eyes and skin. Read and observe
the instructions provided by the manufacturer of the chemical cleaner.
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Owners Manual
Polishing, Touch Up, and Body Repair
To preserve the cosmetic appearance of the body, you can occasionally treat the paint surfaces with an approved
polish containing:
• Very mild abrasive to remove surface contamination without removing or damaging the paint.
• Filling compounds that fill scratches and reduce their visibility.
• Wax to provide a protective coating between the paint and environmental elements.
Regularly inspect the exterior paint for damage. Treat minor chips and scratches using a paint touch-up pen
(available for purchase from Tesla
, depending on market region). Use the touch-up pen after washing but before
polishing or waxing.
Repair rock chips, fractures or scratches. Refer to https://www.tesla.com/support/body-shop-support for more
information on repair locations and available services.
CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives.
These can scour the surface and permanently damage the paint.
CAUTION: Do not use chrome polish or other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the body when Model 3 is not being used, use a genuine Tesla
car cover. Car
covers can be purchased online from the Tesla
Shop.
CAUTION: Use only a Tesla
-approved car cover when Model 3 is plugged in. Using a non-Tesla
car cover can
prevent the Battery from being adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier to clean, use genuine Tesla
floor mats available online at
http://www.tesla.com. Maintain floor mats by regularly cleaning them and checking that they are properly attached.
Replace floor mats if they become excessively worn.
WARNING: To avoid potential interference with a foot pedal, ensure that the driver’s floor mat is securely
fastened, and never place an additional floor mat on top of it. Floor mats should always rest on top of the
vehicle carpeting surface and not on another floor mat or other covering.
256
Owners Manual
Windshield Wiper Blades, Jets and Fluid
Topping Up Windshield Washer Fluid
The only reservoir into which you can add fluid is the windshield washer fluid reservoir, which is located behind the
front trunk. When the level is low, a message displays on the touchscreen.
To top up the washer fluid:
1. Open the hood.
2. Clean around the filler cap before opening it to prevent dirt from entering the reservoir.
3. Open the filler cap.
4. While avoiding spilling, fill the reservoir until the fluid level is visible just below the filler neck. The reservoir has a
capacity of 3.2 liters.
5. Wipe up any spills immediately and wash the affected area with water.
6. Reinstall the filler cap.
CAUTION: Use only ethanol-based windshield washer fluid meant for automotive vehicles. Using other
substances, such as untreated water, can result in bacterial growth within the climate control system resulting
in odor or potential damage that is not covered by warranty.
NOTE: Some national or local regulations restrict the use of Volatile Organic Compounds (VOCs). VOCs are
commonly used as antifreeze in washer fluid. Use a washer fluid with limited VOC content only if it provides
adequate freeze resistance for all climates in which you drive Model 3.
CAUTION: Do not add formulated washer fluids that contain water repellent or bug wash. These fluids can
cause streaking, smearing, and squeaking or other noises.
WARNING: In temperatures below 40° F (4° C), use a washer fluid with antifreeze. In cold weather, using a
washer fluid without antifreeze can impair visibility through the windshield.
WARNING: Windshield washer fluid can irritate eyes and skin. Read and observe the instructions provided by
the washer fluid manufacturer.
Checking and Cleaning Wiper Blades
Periodically clean the edge of the wiper blades and check the rubber for cracks, splits, and roughness. If damaged,
replace the blade immediately to prevent damage to the glass and improve visibility.
Contaminants on the windshield, or on the wiper blades, can reduce the effectiveness of the wipers. Contaminants
include ice, wax spray from car washes, washer fluid with bug and/or water repellent, bird droppings, tree sap, and
other organic substances.
Follow these guidelines for cleaning:
257
Owners Manual
• Clean the windshield and wiper blades using washer fluid, isopropyl (rubbing) alcohol, or non-abrasive glass
cleaner approved for use on automotive glass and rubber. Inappropriate products can cause damage or smears,
and create glare on the windshield.
• Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade. Do not
lift a wiper arm beyond its intended position.
If the wipers remain ineffective after cleaning, replace the wiper blades.
Replacing Wiper Blades
For optimum performance, replace the wiper blades at least once a year. Replacement blades must meet the
following criteria:
• The blade on the driver's side must be 26 inches (650 mm) long and 19 inches (475 mm) long for the blade on
the passenger's side.
• Ensure the connector
on the replacement blade is the same as the original blade. Different connectors may
prevent the replacement blade from connecting to the wiper arm on the vehicle.
You can purchase replacement wiper blades on the Tesla
Shop.
NOTE: Only install replacement blades that are identical to the original blades. Using inappropriate blades can
damage the wiper system and windshield.
To replace the wiper blades:
1. Shift into Park and turn off the wipers.
2. Touch Controls > Service > Wiper Service Mode to move the wipers to the service position.
3. Lift the wiper arm a short distance away from the windshield, just far enough to access the wiper blade.
CAUTION: Wiper blades do not lock into a lifted position. Do not lift a wiper arm beyond its intended
position.
4. Place a towel between the wiper arm and windshield to avoid scratching or cracking the windshield.
5. Hold the wiper arm and press the locking tab while sliding the blade down the arm.
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Owners Manual
6. Align the new wiper blade on the wiper arm and slide it toward the end of the wiper arm until it locks into place.
7. Turn Wiper Service Mode off to return the wipers to their normal position.
Cleaning Washer Jets
If a windshield washer jet becomes blocked, use a thin strand of wire to clear any blockages from the nozzles.
WARNING: Do not operate the washers while cleaning Model 3. Windshield washer fluid can irritate eyes and
skin. Read and observe the washer fluid manufacturer’s instructions.
259
Owners Manual
Jacking and Lifting
Follow the steps below to lift Model 3. Ensure that any non-Tesla
repair facility is aware of these instructions,
including lift points and warnings.
1. Position Model 3 centrally between the lift posts.
2. Position the lift arm pads under the designated body lift points at the locations shown.
WARNING: DO NOT position the lift arm pads under the Battery or side rails.
3. Adjust the height and position of the lift arm pads to ensure that they are correctly located.
4. With assistance, raise the lift to the desired height, ensuring the lift arm pads remain in their correct positions.
5. Engage any lift safety locks. Follow the lift manufacturer's instructions.
WARNING: Never raise Model 3 when the charge cable is connected, even if charging is not in progress.
WARNING: Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury,
or death.
CAUTION: It is your responsibility to be observant of the vehicle and it's surroundings. Ensure the area is clear
when lifting and lowering Model 3 and that the doors, front trunk, and rear trunk are closed as necessary to
avoid damage.
CAUTION: DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body
lift points only. The locations shown are the only approved lifting points for Model 3. Lifting at any other points
can cause damage. Damage caused by incorrectly lifting Model 3 is not covered by the warranty.
260
Owners Manual
Parts and Accessories
Parts, Accessories, and Modifications
Use only genuine Tesla
parts and accessories. Tesla
performs rigorous testing on parts to ensure their suitability,
safety, and reliability. Purchase these parts from Tesla
, where they are professionally installed and where you can
receive expert advice about modifications to Model 3. Accessories are available for purchase from Tesla
stores or
online at www.tesla.com.
NOTE: Some accessories may not be available in your market region.
Tesla
is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use
non-Tesla
parts on Model 3.
WARNING: Installing non-approved parts and accessories, or performing non-approved modifications, can
affect the performance of Model 3 and the safety of its occupants. Any damage caused by using or installing
non-approved parts, or by performing non-approved modifications, is not covered by the warranty.
WARNING: Tesla
does not accept liability for death, personal injury or damage that occurs if you use or install
non-approved accessories or make non-approved modifications.
Accessory Wheels and Tires
If your Model 3 is fitted with Tesla
accessory wheels or tires, the Gross Axle Weight Rating (GAWR), wheel, tire, and
loading information may be different from the labels shown on the vehicle. Refer to the relevant following section for
updated information.
NOTE: If your vehicle is not fitted with Tesla
accessory wheels or tires (it is fitted with the factory original wheels and
tires, including Tesla
genuine replacement parts), refer to the labels attached to the center door pillar for the most
accurate information for your Model 3.
20" Sport Wheels
Wheels
20"
261
Location
Width (in)
Offset (mm)
Front/Rear
8.5
40
Owners Manual
Tires (front/rear)
Michelin
, Pilot Sport 4S (PS4S)
Size
Tire Pressure
235/35ZR20
42 PSI (290 kPa)*
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 136 mph (220 kph) or faster.
GAWR
Front
2407 lbs
1,092 kg
Rear
2,767 lbs
1,255 kg
19" Sport Wheels
Wheels
19"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
40
Tires (front/rear)
Size
Tire Pressure
Continental
, ProContact RX
235/40R19
42 PSI (290 kPa)*
Hankook Ventus S1 Evo3
235/40R19
42 PSI (290 kPa)*
Pirelli
Winter Sottozero 3
235/40R19
42 PSI (290 kPa)
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 134 mph (215 kph) or faster.
GAWR
Front
2,447 lbs
1,110 kg
Rear
2,767 lbs
1,255 kg
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Owners Manual
20" Zero-G Wheels (Performance)
Location
Width (in)
Offset (mm)
20"
Front/Rear
9
34
Tires (front/rear)
Size
Tire Pressure
Michelin
, Pilot Sport 4S (PS4S)
235/35ZR20
42 PSI (290 kPa)
Michelin
PS Cup 2
245/35ZR20
42 PSI (290 kPa)
GAWR
Front
2,650 lbs
1,202 kg
Rear
2,784 lbs
1,263 kg
20" Zero-G Wheels (Non-Performance)
Location
Width (in)
Offset (mm)
20"
Front/Rear
9
40
Tires (front/rear)
Michelin
, Pilot Sport 4S (PS4S)
Size
Tire Pressure
235/35ZR20
42 PSI (290 kPa)
GAWR
Front
2,650 lbs
1,202 kg
Rear
2,784 lbs
1,263 kg
19" Gemini Wheels (Performance)
See Removing and Installing Aero Covers on page 246 for information on how to remove and install Gemini wheel
covers.
263
Owners Manual
Wheels
19"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
35
Tires (front/rear)
Size
Tire Pressure
Hankook Ventus S1 Evo3
235/40R19
42 PSI (290 kPa)*
Pirelli
Winter, Sottozero 3
235/40R19
42 PSI (290 kPa)*
*Increase the tire pressure to 44 PSI (300 kPa) prior to driving 136 mph (220 kph) or faster.
GAWR
Front
2510 lbs
1,141 kg
Rear
3,023 lbs
1,374 kg
264
Owners Manual
18" Aero Wheels
Wheels
18"
Location
Width (in)
Offset (mm)
Front/Rear
8.5
40
Tires (front/rear)
Size
Tire Pressure
Michelin
, Primacy MXM4
235/45R18
42 PSI (290 kPa)
Michelin
, Pilot Sport 4 (PS4)
235/45R18
42 PSI (290 kPa)
Pirelli
Winter Sottozero Serie II
235/45R18
42 PSI (290 kPa)
GAWR
Front
2,447 lbs
1,110 kg
Rear
2,840 lbs
1,288 kg
Body Repairs
If your Model 3 is in a collision, contact Tesla
or a Tesla
-approved Body Shop to ensure that it is repaired with
genuine Tesla
parts. Tesla
has selected and approved body shops that meet strict requirements for training,
equipment, quality, and customer satisfaction.
Some repair shops and insurance companies might suggest using non-original equipment or salvaged parts to save
money. However, these parts do not meet Tesla
's high standards for quality, fit and corrosion resistance. In addition,
non-original equipment and salvaged parts (and any damage or failures they might cause) are not covered by the
warranty.
Replacing Cabin Filters
NOTE: Depending on your vehicle's date of manufacture, screw may be in a slightly different location on the cabin
filter cover.
Model 3 has air filters that prevent pollen, industrial fallout, road dust, and other particles from entering the cabin
through the vents. Tesla
recommends replacing these filters every 2 years (every year in China). Cabin filters can be
purchased at the Tesla
Shop.
265
Owners Manual
To replace the cabin filters:
1. Turn off the climate control system.
2. Move the front passenger seat fully rearwards and remove the front passenger floor mat.
3. Use a clip pry tool to carefully release the push clips that secure the front passenger footwell cover to the
instrument panel. Then, while supporting the footwell cover, disconnect the two electrical connectors and move
the footwell cover aside.
◦ For the light, carefully press down on the tab while releasing the connector
.
◦ For the speaker, carefully angle the vehicle-side connector
so that the small tab releases from the hole in the
footwell cover-side connector
while releasing the connector
.
CAUTION: To avoid damage, do not pull on the wires when disconnecting the connectors. When
disconnecting the connectors, make sure to pull from the plastic on the connectors themselves.
4. Working from top-to-bottom, use a trim tool to carefully release the right side panel from the center console.
5. Remove the T20 screw that secures the cabin filter cover to the heating, ventilation, and air conditioning (HVAC)
module, then release the cabin filter cover and move it aside. On some vehicles, the screw is a T20/6mm hybrid![]()
fastener. Locking tabs may also replace the screw: use your index finger and thumb to squeeze the two tabs at
the bottom of the cabin filter cover. Tilt the cover outward to remove.
NOTE: If the HVAC module does not have a cabin filter cover, reinstall the trim panels and contact Tesla
.
WARNING: Do not stretch, bend, or otherwise damage the orange High Voltage (HV) cables that are
attached to the cabin filter cover. If the HV cables are damaged, immediately discontinue this procedure. HV
shock can result in serious injury or death.
266
Owners Manual
6. Fold the upper cabin filter’s tab upward and the lower filter’s tab downward.
7. Holding the tab on the upper cabin filter, pull the upper filter out from the HVAC module.
8. Holding the tab on the lower cabin filter, pull the lower filter upwards and then out from the HVAC module.
9. Ensuring that the arrows on both new filters face towards the rear of the vehicle, insert the lower cabin filter into
the HVAC module and lower it into place. Then, insert the upper cabin filter above it.
10. Fold the tabs inward so that the cabin filter cover can be installed.
11. Install the cabin filter cover by engaging the lower cover tab then securing the T20 screw or T20/6mm hybrid![]()
fastener. Tighten the screw to 1.2 Nm/0.89 ft-lbs. On vehicles with tabs instead of a T20 screw: maneuver the top
notch of the cabin filter cover into place, then secure the tabs at the bottom of the HVAC module.
12. Reconnect the two electrical connectors to the components in the front passenger footwell cover, then resecure
the cover with the push clips.
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TSB/Document ID: OwnersI
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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