NHTSA ID Number: 10253675
Manufacturer Communication Number: OwnersH
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Pedestrian Warning System is disabled. See Pedestrian Warning System on page 134.
Auto High Beam is enabled but high beams are not on because another vehicle is detected in front
of Cybertruck. When there is no longer another vehicle detected, high beams automatically turn
back on. See Headlights on page 111.
See Popup Messages and Vehicle Alerts on page 10 for more information about alert popups on your vehicle's
touchscreen.
Driving Status
When Cybertruck is driving (or ready to drive), the touchscreen shows your current driving status and real-time
visualization of the road as detected by the Autopilot components (see Cameras on page 28). The visualization
automatically zooms in and out to better utilize touchscreen space and inform you when a vehicle is detected in
your blind spot.
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The touchscreen also shows the following:
1. Total estimated driving distance (or energy) available. You can toggle between driving distance and percentage
of Battery energy remaining by touching the displayed value. You can also change how energy is displayed by
touching Controls > Display > Energy Display. When anticipating when you need to charge, use range estimates
as a general guideline only.
2. Currently selected drive mode: Park, Reverse, Neutral, or Drive (see Shifting on page 98).
3. Driving speed.
4. The speed limit that is currently being detected by Speed Assist (see Speed Assist on page 182). The icon
associated with the detected speed limit reflects the style of speed limit signs used in your market region.
5. Other cars detected on the road (as applicable).
6. Your Cybertruck. Colored lines radiate from the image of your Cybertruck as objects are detected (other
motorists, guard rails, etc.). The location of the lines correspond to the location of the detected object. The color
of the lines (white, yellow, orange, or red) represents the object's proximity to Cybertruck, with white being the
farthest and red being very close and requiring your immediate attention. See Lane Assist on page 176.
WARNING: Pay attention to important alert messages that display at the bottom of the vehicle status area of
the touchscreen. Ignoring these messages can result in serious injury or death.
WARNING: Although the touchscreen shows surrounding traffic, some vehicles may not be displayed. Never
rely on the detected displayed vehicles to determine if a vehicle is present (for example, in your blind spot).
Always use your mirrors and perform shoulder checks.
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Overview
Interior Electronics
In addition to storage compartments and cup holders (see Interior Storage on page 72), the Cybertruck interior
supports various electronics such as an RFID transmitter that reads key cards (see Keys on page 33), USB-C ports,
wireless phone chargers, a power outlet in the center console, and a power outlet below the rear touchscreen.
USB-C Ports
Cybertruck has four USB ports.
There are three USB-C ports in the center console, each of which can provide up to 65W of power:
• One USB-C port is located in the front compartment of the center console. This port can be used to charge a
USB-C device.
• Two USB-C ports are located below the rear touchscreen and can be used to charge USB-C devices.
NOTE: Use USB 3.0 compliant cables to connect a device to a USB-C port. Using non-compliant cables may result in
slower charging, connection problems, or degraded performance.
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NOTE: If all three USB-C ports are in use at the same time, power to each port will be reduced.
CAUTION: Do not use the USB-C ports to power a device with a power rating that exceeds the limits listed
above.
There is also a USB-A port in the glovebox. This port is equipped with a USB-A flash drive. This port can be used to
play media from a phone or USB-A drive (see Playing Media from Devices on page 211) or to save Sentry Mode and
Dashcam video footage.
NOTE: Do not connect multiple devices using a USB hub. This can prevent connected devices from charging or from
being recognized by Media Player, Sentry Mode, Dashcam, etc.
Wireless Phone Chargers
Wireless phone chargers are integrated into the front console, each providing up to 15W of power to charge Qienabled phones. Simply place your phone on the charger, phone screen facing you. Your device may feel warm while
charging, but this is a normal effect of inductive charging.
NOTE: The wireless phone chargers are in the same location as the key card readers (see Key Card on page 34).
When placed on the wireless charger, your phone charges whenever the vehicle is powered on (the touchscreen is
on and you are in the vehicle). Your phone does not charge when you leave the vehicle unless a feature, such as
Sentry Mode, is enabled.
NOTE: The phone must be in direct contact with the wireless charger. If you place objects between the phone and
the charger (for example, credit cards, key cards, coins, keys, metal objects, etc.), or if your phone case is too large
or is made of metal, the wireless charger may not work. Try removing the phone from its case before placing it on
the charger.
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Overview
NOTE: The wireless phone charger does not charge if the vehicle's high voltage Battery
is discharged.
Interior Power Outlets
The Cybertruck center console is equipped with two NEMA 5-20 120V power outlets capable of providing up to 20A
combined. To enable power to the outlets, touch Controls > Outlets & Mods. Touch Enable Cabin Outlets on Entry to
enable them by default when you enter Cybertruck.
If an outlet is not providing power as expected, see Troubleshooting AC Outlets on page 24.
NOTE: The 120V power outlets provide 20A maximum draw between both outlets. If multiple devices are plugged in
and drawing power at the same time, power to each device may be reduced or interrupted.
NOTE: Power to AC outlets may be disabled in very low ambient temperatures.
NOTE: Power to AC outlets is disabled when an AC charging cable is connected to Cybertruck even if the vehicle is
not actively charging.
Power to AC outlets is still available when Cybertruck is DC charging (while Supercharging, for example). See
Charging Instructions on page 219.
NOTE: Two 120V power outlets are also located in the cargo bed, in addition to a 240V power outlet (see Cargo Bed
Outlets on page 23).
To access the front power outlet, open the front compartment of the center console (see Interior Storage on page
72). The power outlet is located on the front wall of the compartment:
The rear power outlet is located below the rear touchscreen:
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Overview
NOTE: To have the cabin outlets continue supplying power even when Cybertruck is not occupied, touch Controls >
Outlets & Mods and enable Keep On Cabin and Bed Outlets (see Keep On Cabin and Bed Outlets on page 24).
CAUTION: Leaving a device plugged in depletes the high voltage Battery
. Power to the outlets shuts off when
the capacity of the high voltage Battery
is very low.
CAUTION: Damage to a device or data loss (such as from a laptop or external drive) due to a sudden loss of
power is not covered by the warranty.
CAUTION: Always check each outlet for damage before use.
CAUTION: Damage to Cybertruck caused by an external device that is plugged in to an outlet is not covered
by the warranty.
WARNING: The power outlets and a device's plug can become hot.
WARNING: As with any outlet, do not leave children unattended near the cabin outlets.
WARNING: Do not insert any objects into the outlets other than electrical plugs. Treat the outlets on
Cybertruck the same as you would any other outlet, and take care to ensure proper handling. Misusing outlets
can cause serious injury.
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Overview
Cargo Bed Outlets
Your Cybertruck has three AC power outlets located in the cargo bed.
To access the outlets:
1. Open the tailgate (see Cargo Bed on page 79).
2. Locate the outlet cover on the left side of the bed.
3. Pull the left side of the panel to open the cover.
The outlet cover must be open in order for the outlets to provide power.
1. 120V power outlets (20A maximum draw, combined)
2. 240V power outlet (40A maximum draw, combined)
The 120V power outlets provide a maximum of 20A across both cargo bed outlets. This is independent from the
120V outlets in the cabin which also provide a maximum of 20A across both cabin outlets (see Interior Power
Outlets on page 21). It is possible to pull 20A from the cabin and 20A from the cargo bed at the same time. All AC
power outlets combined (120V cabin, 120V cargo bed, and the 240V cargo bed outlet) are limited to a combined
maximum of 40A. If multiple devices are plugged in and drawing power at the same time, power to each device may
be reduced or interrupted.
To enable power to the outlets, touch Controls > Outlets & Mods on the touchscreen. From here you can toggle
power to all AC outlets and each power feed (see Connecting Accessories to the 48V Power Feeds on page 265).
While the outlets are supplying power, the touchscreen shows the amount of power being used.
You can also enable power to the outlets and power feeds using the mobile app.
NOTE: Leaving a device plugged in depletes the high voltage Battery
. Even if nothing is plugged in, the outlets draw
small amounts of power from the Battery whenever they are enabled. When the charge level of the high voltage
Battery is very low, power to the outlets shuts off and a message is displayed on the touchscreen. Leaving a device
plugged in does not deplete the low voltage battery.
CAUTION: Do not use the AC outlets to power a device with a power rating that exceeds the limits listed
above.
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Keep On Cabin and Bed Outlets
If you want the outlets to continue supplying power even when the vehicle is not occupied, touch Controls > Outlets
& Mods and enable Keep On Cabin and Bed Outlets. After 12 hours, or once the high voltage Battery
has less than
5% remaining energy, the outlets shut off. Keep On Cabin and Bed Outlets is automatically enabled whenever you
turn on the outlets using the mobile app. The outlets stop providing power when Cybertruck is no longer occupied
(when you leave the vehicle and close the doors).
Overload Capability
The AC outlets on Cybertruck are all capable of providing additional surge current to start almost all devices (such
as power tools, motors, and compressors) up to 110LRA.
Troubleshooting AC Outlets
If one or more outlets unexpectedly stops providing power, first ensure that you have enabled power to the outlets
(touch Controls > Outlets & Mods) and that the high voltage Battery
has enough remaining charge.
Each power outlet in Cybertruck is equipped with overcurrent detection and a ground fault circuit interrupter
(GFCI), which interrupts the power supply to an outlet if an issue is detected, such as a current leakage. In this case,
the outlets will turn off. Overcurrent detection may happen if multiple devices plugged in at once draw too much
power from the AC power outlets.
CAUTION: Use only "UL" Listed devices with the AC power outlets in Cybertruck.
CAUTION: Damage to a device or data loss (such as from a laptop or external drive) due to a sudden loss of
power is not covered by the warranty.
If an outlet is still not providing power, the GFCI or overcurrent detection may have been tripped. To reset it:
1. Disconnect all devices from all AC outlets (three outlets in the cargo bed and two in the center console).
2. Touch Controls > Outlets & Mods > Reset.
3. Reconnect devices and re-enable power to the outlets by touching Controls > Outlets & Mods > AC Outlets.
NOTE: Power to AC outlets may be disabled in very low ambient temperatures.
NOTE: Power to AC outlets is disabled when an AC charging cable is connected to Cybertruck even if the vehicle is
not actively charging.
NOTE: Power to AC outlets is still available when Cybertruck is DC charging (while Supercharging, for example). See
Charging Instructions on page 219.
Warnings and Cautions
CAUTION: Always check each outlet for damage before use.
CAUTION: Keep the outlet cover closed when the cargo bed outlets are not in use.
CAUTION: Keep the outlet cover closed when Cybertruck is AC charging, especially in wet weather. AC
charging may be disabled if moisture enters one of the outlets.
CAUTION: Damage to Cybertruck caused by an external device that is plugged in to an outlet is not covered
by the warranty.
CAUTION: Use caution when driving Cybertruck while devices are plugged into the cargo bed outlets. Ensure
that all objects in the cargo bed are properly secured (see Securing Cargo on page 84).
WARNING: A power outlet and a device's plug can become hot. Use caution when unplugging a device.
WARNING: Do not insert any objects into the outlets other than electrical plugs. Treat the outlets on
Cybertruck the same as you would any other outlet, and take care to ensure proper handling. Misusing outlets
can cause serious injury.
WARNING: Protect the cargo bed outlets from moisture, water, and foreign objects at all times. If you see a
foreign object in an outlet, or if the outlets appear corroded or damaged, do not use them.
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Overview
WARNING: Do not use the cargo bed outlets if they are wet or covered in snow.
WARNING: If rain falls while an accessory is plugged in and drawing power from the cargo bed outlets, do not
allow rain water to run along the length of charge cable, causing the outlets to become wet.
WARNING: Do not connect a power source (such as a solar panel or external battery) to a cargo bed outlet.
WARNING: As with any power outlet, do not leave children unattended near the cargo bed outlets and ensure
the outlet cover is closed when the outlets are not in use.
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Voice Commands
Use voice commands to easily control settings and preferences without using the touchscreen. Voice commands are
designed to understand natural requests. The following is a non-exhaustive list of actions that you can perform with
voice commands:
• Adjust climate preferences
• Tweak the windshield wiper speed and frequency
• Control various aspects of your vehicle
• Navigate to a location
• Call a contact
• Interact with apps and settings
To initiate a voice command, fully press the microphone button on the right side of the steering wheel. When a
chime sounds, make your request.
Examples of Voice Commands
Here is a list of example voice commands. This is not an exhaustive list. Tesla
is constantly working to improve voice
commands.
NOTE: Your vehicle must be in Park to enable some voice commands (such as Sentry Mode, Dog Mode, etc.).
Climate Controls
Adjust your climate preferences:
• "Make it cooler"
• "Make it warmer"
• "Turn on/off the driver's seat heater"
• "Cool down the passenger"
• "Direct airflow to my face"
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Overview
• "Sync climate"
• "Increase/decrease the fan speed"
• "Turn on/off rear defroster"
• "Set the temperature/fan..."
• "Turn on recirculate"
Windshield Wiper
Update the windshield wiper speed and frequency based on changing road and weather conditions:
• "Speed up the wiper"
• "Turn on/off the wiper"
• "Increase/decrease windshield wiper speed by..."
Vehicle Controls
Modify various controls in your vehicle:
• "Sentry Mode on/off"
• "Keep my truck safe"
• "Lock/unlock the doors"
• "Turn on Dog Mode"
• "Fold/unfold the mirrors"
• "Open/close charge port"
• "Start/stop charging"
• "Open service settings"
• "Open the glovebox"
Navigation
Search for or navigate to a location:
• "Where is [location]?"
• "Drive to [location]"
• "Navigate to [location]"
• "Show nearby Superchargers"
• "I'm feeling hungry/lucky" (see Maps and Navigation on page 201).
• "Stop navigation"
• "Mute voice guidance"
If you have defined a navigation address for your home or work locations, you can use a voice command to navigate
there by saying "Navigate home" or "Take me to work".
Contacts
To call or text a contact on your Bluetooth-connected phone (see Phone, Calendar, and Web Conferencing on page
93), say:
• "Call [contact name/phone number]"
• "Text [contact name/phone number]"
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Overview
Media
Listen to media and adjust your playback preferences:
• "Listen to [song name]"
• "Lower/raise the volume"
• "Skip to next"
• "Pause/play song"
• "Change the source to [media source]"
To improve voice command recognition accuracy, provide multiple cues in your command, such as artist and song.
Apps and Settings
Easily navigate through your apps and settings:
• "Open [Toybox/browser/theater/phone]"
• "Search for..."
• "The screen is too bright"
• "Show me the Owner's Manual"
You can also file a bug report by saying "Report" , "Feedback", or "Bug report".
For more information on voice commands, go to https://www.tesla.com/support/voice-commands.
NOTE: To support ongoing quality improvements, Tesla
captures and processes voice command transcriptions (such
as “set the temperature…”). Audio voice recordings are not collected, and transcriptions are not associated with your
Tesla
account or with your vehicle's identification number. To further protect your privacy, voice commands
containing personal data are not captured (such as "Navigate to..." or "Make a call to...").
Cameras
Your Cybertruck includes the following components that actively monitor the surrounding area:
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Overview
1. A camera is mounted on the tailgate.
2. A camera is mounted in each door pillar.
3. Two cameras are mounted to the windshield above the rear view mirror.
4. A camera is mounted above each front wheel.
5. A camera is mounted above the grille on the front bumper.
Viewing Camera Feeds
The Camera app shows the views from the side cameras, rear-facing camera, and front-facing camera. To open the
Camera app, you can either:
• Open the app launcher and touch the Camera app.
• Touch the camera icon on the right side of the steering wheel.
Swipe up or down to switch between the rear and front camera views.
The camera app opens automatically when you shift into Reverse.
Rear-Facing Camera
Cybertruck is equipped with a rear-facing camera mounted on the tailgate.
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Whenever you shift into Reverse, the touchscreen displays the view from the rear-facing camera. Lines show your
driving path based on the position of the steering wheel. These lines adjust as you move the steering wheel. The
tailgate must be fully closed in order to see the rear view and lines on the display.
You can choose to always show the rear view camera feed when the tonneau cover is closed by touching Controls >
Display > Rear View Camera > Auto.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view
mirrors and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear view camera
persists, try restarting the touchscreen (see Restarting the Touchscreen on page 10). If the camera feed still shows as
a black screen after that, use the mobile app to schedule a service appointment.
WARNING: Never depend on the cameras to inform you if the area around you is free of objects and/or people.
The cameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several
external factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore,
depending on the cameras to determine if Cybertruck is approaching an obstruction can result in damage to
the vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own
eyes. When reversing, perform shoulder checks and use all mirrors. Use the cameras for guidance purposes
only. It is not intended to replace your own direct visual checks and is not a substitute for careful driving.
Front-Facing Camera
Your Cybertruck is equipped with a front-facing camera located above the grille on the front fascia.
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Overview
To display the view from the front-facing camera at any time, open the app launcher and touch the Camera app or
touch the camera icon on the right side of the steering wheel. Swipe up or down to switch betweeen the rear, front,
and side camera views.
WARNING: Never depend on the camera to inform you if the area around you is free of objects and/or people.
The camera may not detect objects or barriers that can potentially cause damage or injury. In addition, several
external factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore,
depending on the cameras to determine if Cybertruck is approaching an obstruction can result in damage to
the vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own
eyes. Use the camera for guidance purposes only. It is not intended to replace your own direct visual checks
and is not a substitute for careful driving.
Cabin Camera
Your Cybertruck is equipped with a cabin camera located above the rear view mirror.
The cabin camera can determine driver inattentiveness and enhances active safety features (such as Forward
Collision Warning). You can also view the feed from this camera in the Tesla
mobile app when Sentry Mode Live
Camera is enabled (see Sentry Mode on page 188).
Data Sharing
By default, images and video from the camera do not leave the vehicle itself and are not transmitted to anyone,
including Tesla
, unless you enable data sharing. If you enable data sharing and a safety critical event occurs (such as
a collision), Cybertruck shares short cabin camera video clips with Tesla
to help us develop future safety
enhancements and continuously improve the intelligence of features that rely on the cabin camera. Data may also be
shared if diagnostics are required on cabin camera functionality. Cabin camera does not perform facial recognition or
any other method of identity verification. To protect your privacy, cabin camera data is not associated with your
vehicle identification number.
To adjust your data sharing preferences touch Controls > Software > Data Sharing > Allow Cabin Camera Analytics.
You can change your data sharing settings at any time.
Cleaning a Camera
Draft comment: btrimboli
If you make any updates to this section, make the same updates to the DIY Guide: #unique_104 on page
To ensure a clear picture, the camera lens must be clean and free of obstructions, condensation, or damage.
Condensation can form inside the camera enclosures, especially if you park outside in cold or wet conditions. The
touchscreen may display an alert stating that a camera is blocked and that some (or all) Autopilot features may be
temporarily restricted until the camera vision is clear. To proactively dry the condensation, precondition the cabin by
setting it to a warm temperature, turning the windshield defroster on, and directing the front air vents toward the
door pillars (see Mobile App on page 86).
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Remove any build-up of dirt or debris by spraying water onto the camera lens and carefully drying it with a
microfiber cloth. Clean the camera lens at least weekly during wet weather (snow, rain, sleet) and every month
during dry weather.
The front-facing camera is equipped with a sprayer nozzle. To clean the front-facing camera, touch the
app launcher, select the Camera app, and press the spray icon.
CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.
Drive to Calibrate Cameras
Draft comment: btrimboli
If you make any updates to this section, make the same updates to the DIY Guide: #unique_107 on page
Before some Autopilot features can be used for the first time or after some types of service repairs, cameras must
complete a self-calibration process. When the cameras are calibrating, the touchscreen displays a progress indicator.
When calibration is complete, Autopilot features are available for use.
Calibration typically completes after driving 20-25 miles (32-40 km), but the distance varies depending on the
conditions. Calibration completes more quickly when driving on a straight road that has multiple lanes and highly
visible lane markings in both the driving lane and adjacent lanes (at least two lanes over on each side of the vehicle).
For best results, drive in the middle lane of a multi-lane highway (ideally with at least five lanes) that has clear lane
markings and minimal traffic.
Schedule a service appointment only if your Cybertruck has not completed the calibration process after driving
approximately 100 miles (160 km) in the described conditions.
If a camera has shifted from its previously calibrated position (for example, the camera or windshield was replaced),
clear the calibration by touching Controls > Service > Camera Calibration > Clear Calibration. When the calibration
is cleared, Cybertruck repeats the calibration process.
NOTE: Cybertruck must repeat the calibration process if the cameras are serviced by Tesla
, and in some cases after a
software update.
NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the feature is not
available and the touchscreen displays a message.
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Opening and Closing
Keys
Types of Keys
NOTE: In the event you lose both key cards, schedule a service appointment through the mobile app to replace and
pair them.
Cybertruck supports the following types of keys:
• Phone key - You can set up your personal phone as a "phone key" that communicates with Cybertruck using
Bluetooth (BLE). A phone key supports automatic locking and unlocking.
• Key card - Tesla
provides key cards that communicate with Cybertruck using short range radio-frequency
identification (RFID) signals. The key card is used to "authenticate" phone keys to work with Cybertruck and to
add or remove other keys. Unlike the phone key, the key card does not support automatic locking and unlocking
and must be touched against a card reader. In situations where your phone key has a dead battery, or is lost or
stolen, use your key card to unlock, drive, and lock Cybertruck.
Cybertruck supports a total of 19 keys, which can include phone keys and key cards.
CAUTION: Remember to bring a key (and a backup key) with you when you drive. Although you can drive
Cybertruck away from a detected key, you will be unable to power it back on after it powers off.
Phone Key
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If
you must leave your phone in the vehicle, disable Bluetooth and/or turn the phone off and ensure that you
keep a key card with you.
Using your phone as a key is a convenient way to access your Cybertruck. As you approach your vehicle, the
smartphone's Bluetooth signal is detected and the doors unlock when you press a door open button. Likewise, when
you exit and walk away with the phone key, doors automatically lock (provided the Walk-Away Door Lock feature is
turned on; see Walk-Away Door Lock on page 39).
Before you can use a phone to access Cybertruck, follow these steps to authenticate it:
1. Download the Tesla
mobile app to your phone.
2. Log into the Tesla
mobile app using your Tesla
account username and password.
NOTE: You must remain logged in to your Tesla
account to use your phone to access Cybertruck.
NOTE: If multiple vehicles are linked to your Tesla
account, Cybertruck opens the most recent vehicles in the
mobile app for easy accesss.
3. Confirm:
◦ Your phone's Bluetooth setting is turned on.
◦ The Tesla
mobile app can access your phone's Bluetooth. On your phone, navigate to Settings, choose the
Tesla
mobile app, and ensure the Bluetooth setting is turned on.
◦ Allow the Tesla
mobile app to access your location. For the best experience, keep the mobile app running in
the background.
◦ Mobile access is enabled for your vehicle. On the touchscreen, touch Controls > Safety > Allow Mobile Access.
NOTE: Cybertruck communicates with your phone using Bluetooth. Keep in mind that your phone must have
enough battery power to support Bluetooth (some phones disable Bluetooth when the battery is low).
4. While inside or near the vehicle, open the Tesla
mobile app and touch Set Up Phone Key on the main screen, or
navigate to Security > Set Up Phone Key. Follow the prompts on the mobile app and vehicle touchscreen to set
up your phone key.
NOTE: You must have your key card available in order to set up a phone key.
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Opening and Closing
To view a list of keys that can currently access Cybertruck, or to remove a phone key, touch Controls > Locks (see
Managing Keys on page 35).
Cybertruck can connect to three phone keys simultaneously. Therefore, if more than three phone keys are detected
and you want to authenticate or pair a different phone, move the other connected phone key(s) out of range or turn
off its Bluetooth setting.
Once a phone has been authenticated, it no longer requires an internet connection to be used as a phone key for
Cybertruck. However, to use the phone hands-free, access your phone's contacts, play media from it, etc., you must
also pair it and connect it as a Bluetooth device (see Bluetooth on page 90).
NOTE: Some Android smartphones with NFC capability can be used to lock/unlock your vehicle, just like using a key
card. Ensure the Tesla
mobile app is correctly paired to your vehicle and enable the NFC function on your phone.
Once enabled, simply hold the phone to the driver's side door pillar to lock or unlock the door. Refer to your
smartphone's instructions for specific information on how to do this.
Key Card
Tesla
provides you with two Cybertruck key cards, designed to fit in your wallet.
To use a key card to unlock or lock Cybertruck from outside, position the card as shown and tap it against the card
reader located approximately one third the way up of the driver's side door pillar. When Cybertruck detects the key
card, the exterior lights flash, the mirrors unfold or fold (if Fold Mirrors is on), the horn sounds (if Lock Confirmation
Sound is on), and the doors unlock or lock. You may need to hold the key card against the transmitter for a few
seconds.
Once inside, power up Cybertruck by pressing the brake pedal within two minutes of scanning the key card (see
Starting and Powering Off on page 96). If you wait longer than two minutes, you must re-authenticate by placing the
key card near one of the card readers located on the wireless phone chargers on the center console. When your key
card is detected, your two-minute authentication period restarts.
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Opening and Closing
NOTE: If enabled, Walk-Away Door Lock (see Walk-Away Door Lock on page 39) operates only when you walk away
using a phone key. When you walk away carrying your key card, Cybertruck does not automatically lock.
Managing Keys
Draft comment: btrimboli
If you make any changes to this section, make the same changes in the DIY Guide: #unique_114 on page
To display a list of all keys that can access Cybertruck, touch Controls > Locks. An icon displays next to each key to
indicate whether the key is a phone key or a key card. Use this list to manage keys that have access to Cybertruck.
To add or delete keys, see Adding Keys from the Touchscreen on page 35.
Cybertruck supports up to 19 keys. When you reach this limit, you must delete a key before adding a new one.
NOTE: You can use the same key for more than one Tesla
vehicle. This prevents you from having to deal with
multiple keys when you switch vehicles. If you customize the name of an authenticated key card on one vehicle (by
touching the pencil icon), any other vehicle to which the key card is authenticated also displays the changed name.
Adding Keys from the Touchscreen
If you have a key card that is already paired with your vehicle, you can pair a new key using the touchscreen.
1. On the touchscreen, touch Controls > Locks > Keys > Add Key.
2. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.
3. Scan a key card that has already been paired to the vehicle to confirm new key pairing.
4. When complete, the key list includes the new key. Touch the associated pencil icon to customize the name of the
key.
Adding Keys from the Mobile App
In the event that you don't have a working key card, you can add a new key using the mobile app.
NOTE: Only the owner of the vehicle is able to pair a new key using the mobile app.
NOTE: Pairing a key with the mobile app is supported with version 4.29.0 of the Tesla
mobile app on vehicles with
software versions 2022.40 or higher.
1. While inside or near the vehicle, open the Tesla
mobile app on your smartphone.
2. Touch Security & Drivers.
35
Owner's Manual
Opening and Closing
3. Touch Add Key Card.
4. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.
5. When the key is paired successfully, the mobile app shows a confirmation message. Touch Done in the mobile app
and remove the key card from the card reader.
6. When complete, the key list on the touchscreen includes the new key. Touch the associated pencil icon to
customize the name of the key.
Removing Keys
When you no longer want a key to access Cybertruck (for example, you lost your phone or key card, etc.), follow
these steps to remove it.
1. On the touchscreen, touch Controls > Locks.
2. In the key list, find the key that you would like to delete and touch its associated trash icon.
3. When prompted, scan an authenticated key on the card reader to confirm the deletion. When complete, the key
list no longer includes the deleted key.
NOTE: Cybertruck requires at least one authenticated key card at all times. If only one key card remains on the key
list, you cannot delete it.
Replacing Key cards
If you lose a key card, you can purchase replacement ones on the Tesla
Shop. When ready to pair, simply follow the
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: OwnersH
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
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Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
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