be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
CP_a051
Charge port may not open when pressed
Use another method to open the charge port
What this alert means:
One of the charge port door sensors is not communicating properly. The charge port may not recognize the request
to open when the charge port door is pressed.
What to do:
You can still use all other usual methods to open the charge port door:
• Use the vehicle touchscreen.
• Use the Tesla Mobile App.
• With your vehicle unlocked, press the charge handle button on any Tesla charge cable, including a Wall
Connector, Mobile Connector, or Supercharger.
• Hold and press the trunk button on your key fob.

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For more information, see Opening the Charge Port on page 240.
CP_a053
Unable to charge - Charge station not powered
Check power source or try a different station
What this alert means:
Charging cannot begin because the charging equipment is not ready. A charge handle is detected, but the charging
station is not communicating with the vehicle. This issue could occur because:
• The charging station is not powered.
• The control pilot signal between the charging station and the vehicle is interrupted.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Try charging the vehicle with different charging equipment or at a different charging station.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
If using a Mobile Connector or Wall Connector, first check the status lights on the front. If no status lights are visible,
check the power source and contact an electrician to inspect the building wiring connection to the wall outlet or the
Wall Connector to confirm that all wires are properly connected and torqued.
If using other external charging equipment, consult the product's owner's manual to learn how to confirm that the
station is powered. Contact an electrician to inspect the building wiring and charging equipment as necessary.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
CP_a054
Charge port latch not engaged
Fully insert charge cable or check for obstruction
What this alert means:
The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is not engaged, AC
charging (for example, charging with a Mobile Connector or Wall Connector) will be limited to 16A and DC Fast
Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging and will be solid amber if this alert
appears when attempting to DC Fast Charge / Supercharge.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Try re-inserting the charge cable fully into the charge port inlet.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully
inserted before. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.

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If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable
connector for any obstructions, such as debris, moisture, and/or foreign objects. Make sure any charge port inlet
obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the cable into the
charge port.
If charging is still limited or the vehicle will not charge at all, make sure the charge port latch manual release cable
(located on the left-hand side in the trunk) has not been pulled. Make sure the handle (usually ring-shaped or a
strap) for the manual release cable is free of obstructions and that nothing is attached to it (like a cargo net or
umbrella). For more information on using the charge port manual release, see Manually Releasing Charge Cable on
page 245.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions on page 240.
CP_a055
Charging equipment communication lost
Check power source and charging equipment
What this alert means:
Charging stopped because communication between the vehicle and the external charging equipment was
interrupted.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Confirm whether the external charging equipment is powered by looking for any status lights, displays, or other
indicators on the equipment. For more information on troubleshooting Mobile Connector or Wall Connector status
lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.
If the equipment is not powered, try to restore the external charging equipment’s power source.
• If attempting to charge at a public station and power is unable to be restored, contact the station operator.
• If attempting to charge at a private station (for example: charging at home) and power is unable to be restored,
contact an electrician.
If the equipment is powered, try charging the vehicle using different external charging equipment.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
CP_a056
Charging stopped - Charge cable disconnected
Close charge port - Press brake pedal and retry
What this alert means:
Charging has stopped because your vehicle has detected that the connection between the charge port and charge
cable has been unexpectedly interrupted.
What to do:
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Before disconnecting a charge cable, make sure you first stop charging.
With some external charging equipment, charging may be stopped by pressing the button on the charge handle.
You can also stop charging from your vehicle touchscreen, your Tesla Mobile App, or the charging station.
For more information, see Stopping Charging on page 242.
CP_a058
Unable to AC charge - Unplug and retry
Or try DC Fast Charging / Supercharging
What this alert means:
Your vehicle is unable to AC charge because it has detected one of the following conditions and has tried to charge
too many times without success:
• The charge port is unable to detect whether a charge cable is inserted or detect the type of charge cable
connected.
• Your vehicle is unable to sense a valid pilot control signal coming from the charging station, so it cannot
communicate effectively with the external charging equipment.
• Communication between your vehicle and the external charging equipment has been interrupted.
• The external charging equipment has reported an error that prevents your vehicle from charging.
When this alert is present, there will always be at least one other alert present that identifies a more specific
condition.
What to do:
For more information and troubleshooting suggestions, check in your vehicle touchscreen under Controls > Service
> Notifications for other recent alerts that involve charging.
CP_a066
Charging equipment not ready
See equipment instructions to start charging
What this alert means:
Charging cannot begin because the charging station is communicating to your vehicle that either the external
charging equipment is not ready or charging is not authorized. The control pilot signal that communicates between
the charging station and your vehicle indicates that your vehicle is not allowed to start charging.
This could occur because:
• The charging station is actively delaying charging. For example, this can happen because the station has a
scheduled charging feature activated.
• The charging station requires further activation before the charge session can begin. Some additional
authentication may be needed before the station starts charging your vehicle, such as a charging card, a mobile
app, or a credit card.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Check the charging station for any instructions that explain the steps necessary to enable charging. For example,
look for a touchscreen terminal, LED status indicators, printed instructions, or a payment interface that might
provide guidance. If you cannot enable charging on the current charging station, try charging the vehicle with
different charging equipment or at a different charging station.
• If the vehicle begins charging, the issue was likely with the equipment.

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• If the vehicle still does not charge, the issue may be with the vehicle.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions on page 240.
CP_a078
Cable blocked - Charge port latch may be frozen
Try using Defrost Car button in Mobile App
What this alert means:
The charge port latch cannot unlatch the charge cable, and cold ambient temperature is detected.
What to do:
To remove any strain on the cable, re-insert the charge cable fully into the charge port inlet. Try again to unlatch the
charge cable.
If the charge cable still cannot be removed, the charge port latch may be frozen.
To help thaw any ice on the charge port latch, press the Defrost Car button in your Tesla Mobile App to defrost your
vehicle for approximately 30 to 45 minutes.
NOTE: Be sure to use Defrost Car in your Mobile App to defrost your vehicle. Adjusting the climate control settings
in your vehicle's touchscreen is not as effective.
It may also be possible to thaw any ice affecting the charge port latch by turning on rear defrost via your vehicle
touchscreen. Some vehicles are equipped with a charge port inlet heater that turns on when you turn on the rear
defrost in cold weather conditions.
For more information on charging in cold weather conditions, see Cold Weather Best Practices on page 219.
If the charge cable still cannot be removed, try the charge port manual release cable in your vehicle’s trunk.
1. Make sure your vehicle is not actively charging.
◦ On your vehicle touchscreen, access the charging screen.
◦ If necessary, press Stop Charging.
2. Open the rear trunk.
3. Pull the charge port release cable downwards to unlatch the charge cable.
◦ NOTE: The release cable is located on the left hand side of the rear trunk. It may be recessed within a small
opening of the trunk interior trim.
4. Pull the charge cable from the charge port.
For more information on using the charge port manual release, see Manually Releasing Charge Cable on page 245.
For more information on charging, see Charging Instructions on page 240.
CP_a079
Charge rate reduced - Charge port may be frozen
Try using Defrost Car button in Mobile App
What this alert means:

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The charge port latch is unable to secure the charge cable in the charge port inlet, and cold ambient temperature is
detected. If the latch is not engaged, AC charging (for example, charging with a Mobile Connector or Wall
Connector) will be limited to 16A and DC Fast Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging and will be solid amber if this alert
appears when attempting to DC Fast Charge / Supercharge.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Try re-inserting the charge cable fully into the charge port inlet. If your vehicle begins charging and the charge port
light pulses green, the charge cable may not have been fully inserted before. AC charging should no longer be
limited, and DC Fast Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, make sure the charge port latch manual release cable
(located on the left-hand side in the trunk) has not been pulled. Make sure the handle (usually ring-shaped or a
strap) for the manual release cable is free of obstructions and that nothing is attached to it (like a cargo net or
umbrella). For more information on using the charge port manual release, see Manually Releasing Charge Cable on
page 245.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable
connector for any obstructions, such as debris, moisture, and/or foreign objects. Make sure any charge port inlet
obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the cable into the
charge port.
If you have checked for and cleared any debris or foreign objects, but charging is still limited or your vehicle will not
charge at all, the charge port latch may be frozen. To help thaw any ice on the charge port latch, press the Defrost
Car button in your Tesla Mobile App to defrost your vehicle for approximately 30 to 45 minutes.
NOTE: Be sure to use Defrost Car in your Mobile App to defrost your vehicle. Adjusting the climate control settings
in your vehicle's touchscreen is not as effective.
It may also be possible to thaw any ice affecting the charge port latch by turning on rear defrost via your vehicle
touchscreen. Some vehicles are equipped with a charge port inlet heater that turns on when you turn on the rear
defrost in cold weather conditions.
For more information on charging in cold weather conditions, see Cold Weather Best Practices on page 219.
If the alert remains present, limited AC charging should still be available.
For more information on charging, see Charging Instructions on page 240.
CP_a101
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.

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CP_a102
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CP_a143
Charging adapter has electric arc flash hazard
Use different charging equipment
What this alert means:
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging
adapter used to connect a Combined Charging System (CCS) charge handle to your vehicle’s charge port.
An electric arc flash can occur if you attempt to unplug while actively charging with the third-party charging
adapter, and an electric arc flash can cause serious bodily injury and/or property damage.
What to do:
Follow the steps below to mitigate this risk:
• Make sure charging is completely stopped.
1. Use your vehicle touchscreen to confirm charging has stopped, or to stop charging if necessary.
2. Use the charging station display and controls to confirm charging has stopped, or to end any active charging
session.
• Make sure no flashing green or blue light (LED) is visible on your vehicle’s charge port.
• Unplug the charging adapter from your vehicle’s charge port.
• Confirm again that the charging station indicates no active charging session.
• Unplug the charging adapter from the charge handle.
Use different charging equipment to charge your vehicle. For more information on charging, see Charging
Instructions on page 240.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
CP_a151
Charge port error detected - Service is required
AC charging may not function / OK to Supercharge
What this alert means:
Your vehicle's charge port requires service. The charge port is unable to establish a valid control pilot signal and
communicate effectively with some AC charging equipment and power sources.

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While this alert remains present, AC charging and DC Fast Charging with non-Tesla charging stations may be limited
or unavailable.
What to do:
It is recommended that you schedule service to have your vehicle's charge port inspected at your earliest convenient
opportunity.
In the meantime, Supercharging should continue to be available. Supercharging locations can be displayed through
the map on your vehicle's touchscreen. See Maps and Navigation on page 224 for more details.
AC charging may also be available using a Gen 2 Mobile Connector or Gen 3 Wall Connector. However, it is
recommended that you make sure your vehicle's charge port can communicate with your Tesla charging product. Try
charging with your Gen 2 Mobile Connector or Gen 3 Wall Connector, and confirm your vehicle is charging as
expected, before relying on it.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions on page 240.
CP_a164
Charge handle still detected after unlatch request
Use charge port manual release cable if needed
What this alert means:
Your vehicle's charge port detects a charge cable / charge handle is still connected after receiving multiple requests
to unlatch the charge cable so it can be disconnected.
This alert may indicate the charge port latch is not releasing the charge cable as expected.
What to do:
If the charge cable cannot be removed from the charge port after multiple attempts to unlatch it, try the manual
release cable in your vehicle’s trunk.
1. Make sure your vehicle is not actively charging.
◦ On your vehicle touchscreen, access the charging screen.
◦ If necessary, press Stop Charging.
2. Open the rear trunk.
3. Pull the charge port release cable downwards to unlatch the charge cable.
◦ NOTE: The release cable is located on the left hand side of the rear trunk. It may be recessed within a small
opening of the trunk interior trim.
4. Pull the charge cable from the charge port.
For more information on using the charge port manual release, see Manually Releasing Charge Cable on page 245.
If the charge cable still cannot be removed, the charge port latch may be frozen.
To help thaw any ice on the charge port latch, press the Defrost Car button in your Tesla Mobile App to defrost your
vehicle for approximately 30 to 45 minutes.
NOTE: Be sure to use Defrost Car in your Mobile App to defrost your vehicle. Adjusting the climate control settings
in your vehicle's touchscreen is not as effective.
It may also be possible to thaw any ice affecting the charge port latch by turning on rear defrost via your vehicle
touchscreen. Some vehicles are equipped with a charge port inlet heater that turns on when you turn on the rear
defrost in cold weather conditions.
For more information on charging in cold weather conditions, see Cold Weather Best Practices on page 219.
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If this alert occurs repeatedly over multiple drives and charging attempts, it is recommended that you schedule
service to have your vehicle's charge port inspected at your earliest convenient opportunity.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting
tips.
For more information on charging, see Charging Instructions on page 240.
DI_a138
Front motor disabled - OK to drive
Vehicle power may be limited
What this alert means:
Your vehicle's front motor is unavailable. Power, speed, and acceleration may be reduced as your vehicle uses the
rear motor(s) to continue driving.
What to do:
Continue to your destination. Your vehicle is OK to drive.
This alert may be caused by a temporary condition that will be resolved automatically. If this alert clears during your
current drive, or is no longer present when you start your next drive, it was likely caused by a temporary condition.
No action is required.
This alert may also indicate a condition requiring front motor inspection and service. If this alert persists throughout
subsequent drives, it is recommended that you schedule service. Your vehicle is OK to drive in the meantime.
DI_a166
Vehicle automatically parked to prevent rollaway
Fasten seatbelt and close door to stay in gear
What this alert means:
Your vehicle has automatically shifted into Park (P) because it determined the driver was leaving or no longer
present. This is expected vehicle behavior under various circumstances.
Your vehicle will automatically shift into Park if all of these conditions are true:
• Autopark is not active
• Your vehicle is traveling slower than 1.4 mph (2.25 km/h) in Drive or Reverse
• The last driver activity was detected more than 2 seconds ago. Driver activity includes:
◦ Pressing the brake and/or accelerator pedal
◦ Manually steering the vehicle
And at least two of these conditions are true:
1. Driver seatbelt is detected as unbuckled.
2. Driver is not detected as present.
3. Driver door is detected as open.
NOTE: Your vehicle will also automatically shift into Park when a charge cable is connected to the charge port.
What to do:
For more information on automatic shifting into Park, see Shifting on page 114.

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DI_a175
Cruise control unavailable
What this alert means:
Cruise Control, including Traffic-Aware Cruise Control, is currently unavailable.
Cruise Control might be unavailable because:
• The driver canceled the request.
• The driver unbuckled their seatbelt.
• The front trunk, trunk, or a door is open.
• The vehicle is traveling below the Cruise Control minimum speed of 18 mph (30 km/h).
• There is an environmental condition, such as limited visibility.
• Valet mode is active.
What to do:
Take control and drive your vehicle manually.
When any condition preventing Cruise Control activation is no longer present, Cruise Control should be available. If
this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to
drive in the meantime.
For more information, see Traffic-Aware Cruise Control on page 155.
DI_a184
Autopark canceled
Take control
What this alert means:
Autopark has been canceled.
Autopark might have been canceled because:
• The driver pressed the Cancel button on the touchscreen.
• The driver used the gear stalk or moved the steering wheel.
• The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
• There is a steep slope / grade.
• There is a weather condition affecting visibility.
• The curb cannot be detected.
• A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually. Once you have finished parking, apply the brakes and shift into Park.
Your vehicle will otherwise remain free-rolling.
Autopark should be available again during your next drive.
For more information, see To Cancel Parking on page 180 and Limitations and Warnings on page 186.
DI_a185
Autopark Aborted
What this alert means:
Autopark has aborted and the Electronic Parking Brake has been applied.
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Autopark might have been canceled because:
• The driver pressed the Cancel button on the touchscreen.
• The driver used the gear stalk or moved the steering wheel.
• The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
• There is a steep slope / grade.
• There is a weather condition affecting visibility.
• The curb cannot be detected.
• A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually.
Autopark should be available again during your next drive.
For more information, see To Cancel Parking on page 180 and Limitations and Warnings on page 186.
DI_a190
Rear tire tread depth low - Schedule service
Inspect tires for rotation/replacement
What this alert means:
NOTE: This alert does NOT indicate that there is a flat tire.
Your vehicle has detected that the rear tires have experienced more wear over time than the front tires, exceeding
the recommended difference.
What to do:
It is recommended that the tread depth on all tires be inspected. As your tires wear during normal driving, the rear
tires generally wear more quickly than the front tires.
Tire rotation is important to balance tire wear evenly across all tires. When staggered tires (different front and rear
tire sizes) are installed, regularly rotating the front and rear tires between the left and right sides of your vehicle will
still make your tires wear more evenly and extend their life.
Failure to rotate tires as recommended poses a risk of hydroplaning and losing control of the vehicle on wet roads.
Failure to rotate tires also decreases the life of your tires, requiring premature replacement.
It is recommended that you schedule service via your Tesla Mobile App or with an independent service provider to
have your tires rotated when:
• The difference in tire tread depth between any front and rear tire exceeds 1.5mm
• Your vehicle has been driven for more than 6,250 miles (10,000 km) since the last rotation
Tires may need to be replaced if the rear tread depth is determined to be at an unsafe level and either of these
conditions applies:
• A tire rotation is no longer adequate
• Staggered tires (different front and rear tire sizes) installed on your vehicle make front/rear tire rotation
unavailable
Upon completion of tire inspection and any necessary tire service, update your vehicle’s tire configuration to
optimize your vehicle settings to your tires and clear the alert for at least 6,250 miles. For more information, see Tire
Care and Maintenance on page 255.
It is not recommended that you rely on this alert instead of routine checks of tire tread depth. This alert should only
be present when your vehicle estimates the tires are far beyond the recommended service interval.
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This alert is calibrated for Tesla tires and is not expected to work with tires of different types or sizes, including
combinations of different tire brands or models. It may not display, or may display prematurely, on vehicles using
tires not recommended by Tesla. For more information on recommended tires, see Wheels and Tires on page 295.
DI_a245
Vehicle Hold feature unavailable
Keep brake pedal pressed while stopped
What this alert means:
Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your
vehicle to a complete stop and keep your vehicle stationary.
What to do:
Continue to your destination. Your vehicle is OK to drive.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
For more information, see Vehicle Hold on page 131.
DIF_a251 / DIR_a251
Gearbox fluid service recommended
Schedule Service
What this alert means:
Your vehicle has detected a condition requiring gearbox fluid inspection.
What to do:
It is recommended that you schedule service.
Your vehicle is OK to drive with this alert present. However, continuing to drive over an extended period of time with
this alert present may result in permanent gearbox / powertrain damage.
EPBL_a195 / EPBR_a195
Vehicle automatically parked to prevent rollaway
Fasten seatbelt and close door to stay in gear
What this alert means:
Your vehicle has automatically shifted into Park (P) because it determined the driver was leaving or no longer
present. This is expected vehicle behavior under various circumstances.
Your vehicle will automatically shift into Park if all of these conditions are true:
• Autopark is not active
• Your vehicle is traveling slower than 1.4 mph (2.25 km/h) in Drive or Reverse
• The last driver activity was detected more than 2 seconds ago. Driver activity includes:
◦ Pressing the brake and/or accelerator pedal
◦ Manually steering the vehicle
And at least two of these conditions are true:
1. Driver seatbelt is detected as unbuckled.
2. Driver is not detected as present.
3. Driver door is detected as open.
NOTE: Your vehicle will also automatically shift into Park when a charge cable is connected to the charge port.

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What to do:
For more information on automatic shifting into Park, see Shifting on page 114.
ESP_a118
Assist for low brake performance activated
To stop, keep brake pedal firmly pressed
What this alert means:
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full
braking capability in conditions where reduced braking performance is detected by your vehicle.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong
increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of
the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely
normal and does not indicate any issue with your vehicle.
What to do:
Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the
pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be
displayed for up to 5 seconds afterward.
Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake
temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your
brake pads or rotors have worn to the point that normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla
service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation on page 124.
PCS_a016
Cannot charge - Poor grid power quality possible
Retry / Try other charge location or Supercharging
What this alert means:
Charging has stopped due to a condition that prevents your vehicle from charging with AC power. DC fast charging /
Supercharging should still function as expected.
This may be due to power supply disturbances caused by the external charging equipment or by the electrical
power grid. In some cases, this condition may be the result of using nearby electric devices that draw a lot of power.
If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.
What to do:
If this alert is accompanied by another alert that specifies the condition affecting AC charging, start by investigating
that alert.
Further troubleshooting tips based on equipment type:
• If using a Mobile Connector, try charging the vehicle with a different wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the original wall outlet.
◦ If the vehicle still does not charge, the issue may be with the Mobile Connector.
• If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector
powered by a separate wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the Wall Connector.

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If the issue is with the original wall outlet or the Wall Connector, contact an electrician to inspect the wiring
connection.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 224 for more
details.
If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is
recommended that you schedule service.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
PCS_a017
Charging stopped - Power lost while charging
Check power source and charging equipment
What this alert means:
Power has been lost during charging. This could result from the charging equipment losing power from the source
(for example, a wall outlet) or from an issue with the charging equipment.
What to do:
This alert is often accompanied by other alerts that can help you identify and troubleshoot the issue. Start by
investigating any other displayed alerts that relate to charging issues.
Alternatively, you can check Mobile Connector or Wall Connector status lights to confirm power to the device, and
also refer to the product owner’s manual for troubleshooting information based on blink codes. If using other (nonTesla) external charging equipment, check for a display or other user interface that provides troubleshooting help.
If there is clearly no power to the charging equipment, check the circuit breaker for the wall outlet / Wall Connector
to make sure it has not tripped.
Further troubleshooting tips based on equipment type:
• If using a Mobile Connector, try charging the vehicle with a different wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the original wall outlet.