NHTSA ID Number: 10253672
Manufacturer Communication Number: Index380
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
suspension automatically lowers to Low when driving speed exceeds 55 mph (89 km/h).
• Low - Lowering the height can improve aerodynamics, make it easier to load or unload cargo and passengers,
and improve handling.
• Very Low - This setting takes effect when you manually choose it or automatically at very high speeds. The
suspension will revert to Low on your next drive, or when appropriate based on vehicle speed.
CAUTION: Avoid driving aggressively (hard accelerations, sharp turns, etc.) when the suspension is set to High
or Very High. Doing so can cause vibration and increase the possibility of damage.
Adaptive Suspension Damping
The settings associated with Adaptive Suspension Damping provide real-time adjustments to the suspension system
to optimize both ride and handling. Choose from:
• Comfort - Provides a gentler ride for a relaxed driving experience.
• Auto - Adjusts to a wide range of roads and driving styles, providing a fluid yet well controlled ride.
• Sport - Provides a firmer, more controlled ride that increases driver engagement and connection to the road.
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• Advanced - Can be used to fine tune the suspension by dragging individual sliders that adjust Ride Comfort and
Handling.
Touch Show Suspension Data to display detailed information about the dampers for each wheel, including ride
height, compression and rebound values, and body accelerations.
NOTE: When Adaptive Suspension Damping is set to Comfort or Auto, the suspension may raise to improve ride
comfort on rough roads. (U.S. only) This feature depends on the availability of up-to-date map data that includes
data indicating rough road sections.
Use Comfort Damping in Autopilot - By default, damping automatically sets to the Comfort setting when using
Autopilot, and reverts back to your chosen setting when Autopilot is no longer in use. Turn this setting off to disable
this feature.
Real-time Visualization
The image of your Model X on the Suspension screen provides a real-time visualization of the status of the air
suspension system. In addition to visually showing changes to the ride height, it displays Compression and Rebound
lines that reflect how the suspension system is controlling the dampers for each wheel based on your chosen
settings and changing road conditions. Both are controlled simultaneously. Touch Show Suspension Data to display
detailed information about the dampers for each wheel, including ride height, compression and rebound values, and
body accelerations.
Auto-Raising Locations
Whenever you raise the suspension to High or Very High, the location is automatically saved. By saving the location,
you do not need to manually raise the suspension every time you arrive at a frequently-used location where you
have previously raised the suspension. When you return to the saved location, Model X raises the suspension and the
instrument panel displays a message indicating that the suspension is being raised.
When saving locations, Model X also saves the Persist until XX mph setting (if specified).
NOTE: When returning to a saved location and driving faster than the High and Very High suspension settings allow,
the suspension does not raise until Model X slows down.
NOTE: After leaving a saved location, the suspension automatically lowers. However, it may not lower until Model X
meets the speed and distance threshold at which the suspension lowers.
NOTE: If Model X reaches a saved location and the existing suspension setting is already higher than the level that
has been saved for that location, the ride height is not adjusted.
To remove an auto-raising location
If you do not want the suspension to automatically raise at a location, touch to deselect Always raise at this location
in the popup that appears when you arrive at a saved location. Or, when using the Raise Suspension shortcut on the
main Controls window, touch to deselect Location Saved.
Self-Leveling
Model X equipped with air suspension automatically self-levels, even when power is off. To prevent damage when
jacking or lifting the vehicle, you must activate Jack Mode to disable self-leveling (press the brake pedal and touch
Controls > Service > Jack Mode). For more details, see Jack Mode on page 269.
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Park Assist
How Park Assist Works
This feature may be temporarily limited or inactive until it is enabled with a future software update for vehicles
manufactured as of approximately January 2023.
Model X is designed to detect the presence of objects. When driving slowly (for example, when parking), the vehicle
alerts you if an object is detected in close proximity of your Model X. The vehicle alerts you when objects are
detected in front of Model X when you are in Drive, and behind Model X when you are in Reverse.
WARNING: You may not be alerted if Model X rolls freely in the opposite direction (for example, Park Assist
does not display an alert if Model X rolls backwards down a hill while in Drive).
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NOTE: Park Assist may be disabled when a bicycle is detected or Model X is in trailer mode.
WARNING: Never depend on Park Assist to inform you if an area you are approaching is free of objects and/or
people. Several external factors can reduce the performance of Park Assist, causing either no readings or false
readings (see Limitations and False Warnings on page 125). Therefore, depending on Park Assist to determine
if Model X is approaching an obstruction can result in damage to the vehicle and/or objects, and can
potentially cause serious injury. Always inspect the area with your own eyes. When reversing, perform shoulder
checks and use all mirrors. Park assist does not detect children, pedestrians, bicyclists, animals, or objects that
are moving, protruding, located too far above or below the sensors (if equipped) or cameras, or too close or
too far from the sensors or cameras. Park Assist is for guidance purposes only and is not intended to replace
your own direct visual checks. It is not a substitute for careful driving.
Visual and Audio Feedback
When you shift to Reverse, the Park Assist view displays on the left side of the instrument panel, showing objects
that are in close proximity to the front and rear of Model X. This view closes when you shift into Drive unless an
object is detected close to the front of Model X, in which case the Park Assist view closes automatically when you
start driving faster than the speed at which Park Assist operates. When reversing, visual feedback also displays on
the touchscreen (see Rear Facing Camera(s) on page 134). You can manually close the park assist view on the
touchscreen by touching the X.
When driving at low speeds with the Camera app displayed on the touchscreen, you can switch to the Park Assist
view by touching the button located in the upper left corner of the Camera app screen. This is useful if you need
assistance with parallel parking.
If chimes are turned on (see Controlling Audible Feedback on page 125), an audible beep sounds as you approach an
object. You can temporarily mute the chime by touching the speaker icon on the bottom corner of the Park Assist
view.
NOTE: If Park Assist is unable to provide feedback, the instrument panel displays an alert message.
CAUTION: Keep sensors (if equipped) and cameras clean from dirt, debris, snow, and ice. Avoid using a high
pressure power washer on the sensors and cameras, and do not clean a sensor or camera with a sharp or
abrasive object that can scratch or damage its surface.
CAUTION: Do not install accessories or stickers on or near the sensors (if equipped) or cameras.
Controlling Audible Feedback
You can use Park Assist with or without audible feedback. To turn chimes on or off, touch Controls > Safety > Park
Assist Chimes.
To mute the chimes temporarily, touch the speaker icon in the bottom corner of the Park Assist view. The chimes are
muted until you shift or drive over the speed at which Park Assist operates.
Limitations and False Warnings
Park Assist may not function correctly in these situations:
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• One or more of the sensors (if equipped) or cameras is damaged, dirty, or obstructed (such as by mud, ice, or
snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).
• The object is located below approximately 8 inches (20 cm) (such as a curb or low barrier).
CAUTION: Shorter objects that are detected (such as curbs or low barriers) can move into a blind spot.
Model X cannot alert you about an object while it is in a blind spot.
• Weather conditions (heavy rain, snow, or fog).
• The object is thin (such as a sign post).
• Park Assist’s operating range has been exceeded.
• The object is sound-absorbing or soft (such as powder snow).
• The object is sloped (such as a sloped embankment).
• Model X has been parked in, or being driven in, extremely hot or cold temperatures.
• The sensors (if equipped) are affected by other electrical equipment or devices that generate ultrasonic waves.
• You are driving in a location where the sensors' (if equipped) waves are deflected away from the vehicle (such as
driving next to a wall or pillar).
• The object is located too close to the bumper.
• A bumper is misaligned or damaged.
• An object that is mounted to Model X is interfering with and/or obstructing Park Assist (such as a bike rack or
bumper sticker).
• Model X rolls freely in the opposite direction you selected (for example, Park Assist does not display an alert if
Model X rolls backwards down a hill while in Drive).
Other Parking Aids
In addition to Park Assist, when shifted into Reverse, the backup camera displays a view of the area behind Model X
(see Rear Facing Camera(s) on page 134).
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Vehicle Hold
When Model X is stopped, Vehicle Hold can continue to apply the brakes even after you remove your foot from the
brake pedal.
When the vehicle's stopping mode is set to Hold, Vehicle Hold is automatically enabled any time the vehicle comes
to a complete stop.
This indicator displays on the instrument panel whenever Vehicle Hold is actively braking Model X.
To disengage Vehicle Hold, press the accelerator pedal or press and release the brake pedal.
NOTE: Shifting into Neutral also disengages Vehicle Hold.
NOTE: After actively braking Model X for approximately ten minutes, Model X shifts into Park and Vehicle Hold
cancels. Model X also shifts into Park if it detects that the driver has left the vehicle.
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Traction Control
How It Works
The traction control system constantly monitors the speed of the front and rear wheels. If Model X experiences a loss
of traction, the system minimizes wheel spin by controlling brake pressure and motor power. By default, the traction
control system is on. Under normal conditions, it should remain on to ensure maximum safety.
This yellow indicator flashes on the instrument panel whenever the traction control system is actively controlling
brake pressure and motor power to minimize wheel spin. If the indicator stays on, a fault is detected with the
traction control system. Contact Tesla
Service.
WARNING: Traction control cannot prevent collisions caused by driving dangerously or turning too sharply at
high speeds.
Allowing Wheel Slip
To allow the wheels to spin at a limited speed, you can enable Slip Start. Slip Start can be enabled only when
Model X is moving 30 mph (48 km/h) or slower. Slip Start automatically disables when the speed exceeds 50 mph
(80 km/h).
Under normal conditions, Slip Start should not be enabled. Enable it only in circumstances where you deliberately
want the wheels to spin, such as:
• Starting on a loose surface, such as gravel or snow.
• Driving in deep snow, sand or mud.
• Rocking out of a hole or deep rut.
To allow the wheels to spin, touch Controls > Pedals & Steering > Slip Start.
The instrument panel displays an alert message when Slip Start is enabled.
Although Slip Start is automatically disabled the next time you start Model X, it is strongly recommended that you
disable it immediately after the circumstances that required you to enable it have passed.
NOTE: Slip Start can not be enabled when you are actively using cruise control.
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Acceleration Modes
Touch Controls > Pedals & Steering > Acceleration to choose a preferred acceleration mode:
• Chill limits acceleration for a slightly smoother and gentler ride.
NOTE: When Chill is selected, Chill displays on the instrument panel, above the driving speed.
• Sport provides the normal level of acceleration.
• Insane (called Plaid on performance vehicles, if equipped) provides the maximum level of acceleration
immediately available.
NOTE: Using the increased torque and power available in Insane or Plaid mode can reduce range and efficiency.
NOTE: Insane or Plaid strives to keep the Battery within an optimal temperature range. In addition to heating the
Battery, these settings also cool the Battery when necessary (for example, while driving at high speeds, during
rapid acceleration, driving for long periods, etc.).
NOTE: You can improve the efficiency of the cabin heating by reducing your selected acceleration mode. This allows
the heat pump system to take more heat from the Battery to efficiently heat the cabin, instead of maintaining the
Battery's ability to provide peak acceleration performance. This helps to maximize driving efficiency in colder
weather. Note that when subsequently increasing the acceleration mode, the Battery requires time to warm up
before the increased level of acceleration is available.
In addition, Model X features Drag Strip Mode. Using Drag Strip Mode to precondition your Model X is useful before
a short distance race.
Drag Strip Mode
Drag Strip Mode preconditions the Battery and drive unit to ideal operating temperatures for timed acceleration.
Model X stays in Drag Strip Mode for three hours, even if you leave the vehicle. After three hours, the feature times
out to prevent unnecessary energy consumption (for example, you leave the vehicle and forget to cancel Drag Strip
Mode).
When using Drag Strip Mode, Model X consumes more energy to keep the Battery within an optimal temperature
range.
Cancel Drag Strip Mode at any time by toggling Drag Strip Mode off.
NOTE: Drag Strip Mode automatically disables Slip Start when enabled.
WARNING: Drag Strip Mode is designed for use on closed circuit driving courses only. It is the driver’s
responsibility to ensure that driving style and acceleration do not endanger or inconvenience other road users.
How to Launch the Vehicle
The touchscreen provides visual instructions on how to launch:
1. Touch Controls > Pedals & Steering > Drag Strip Mode.
2. Wait for the instrument panel to indicate that the vehicle is Peak Performance Ready.
3. With Model X shifted into Drive and at a complete stop, firmly hold the brake pedal with your left foot, then fully
press the accelerator pedal.
4. Once step 3 is complete, the front suspension begins lowering into a "cheetah stance".
5. Wait for the instrument panel to indicate that Drag Strip Mode is Ready to Launch.
6. Once you see "Cheetah Stance Enabled" and "Ready to launch" on the instrument panel, release the brake pedal
to launch the vehicle.
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Driver Profiles
When you first adjust the driver’s seat, steering yoke (or steering wheel) position, or exterior side mirrors, the
touchscreen prompts you to create a driver profile to save these adjustments. Your profile also saves various
preferences you make while customizing Model X.
To save your profile settings to the cloud and access them across multiple Tesla
vehicles, set up a Tesla
Profile (see
Using Tesla
Profiles on page 130).
To add a new driver profile, touch the driver profile icon at the top of the touchscreen. Then touch
Driver Profile Settings > Add New Driver, type the driver's name and touch Create Profile. Follow the
onscreen instructions to save mirror and steering wheel position to the driver profile.
Check the Use Easy Entry checkbox if you want to save (or use existing) Easy Entry settings in which the driver's
seat and the steering yoke (or steering wheel) are automatically adjusted to make it easy to enter and exit Model X.
If you change the position of the driver’s seat, steering yoke (or steering wheel), or exterior side mirrors after you
have saved or chosen a driver profile, the touchscreen prompts you to Save the new position or Restore the
previously saved position (other settings are automatically saved). To change a setting without saving or restoring,
just ignore the prompt.
To delete a driver profile, touch the driver profile icon at the top of the touchscreen, touch Driver Profile Settings
and select the driver profile you want to remove. Once selected, Delete the driver profile.
NOTE: Valet mode is a built-in driver profile that limits speed and restricts access to some Model X features (see
Valet Mode on page 131).
NOTE: To stop automatic adjustments that are in process based on a driver's profile, touch Stop on the Driver Profile
dropdown menu. Automatic adjustments also stop if you manually adjust a seat, mirror, or the steering yoke (or
steering wheel).
Selecting Between Driver Profiles
To adjust Model X based on a driver’s profile, touch the driver profile icon at the top of the Controls
screen. Then choose the driver, and Model X is adjusted based on the settings that have been saved to
the chosen driver profile. See Using Tesla
Profiles on page 130 to learn more about saving profile
settings to the cloud for easy access across multiple Tesla
vehicles.
Using Tesla
Profiles
Driver profile settings, such as seat adjustments, temperature preferences, navigation Recents and Favorites, media
settings, and data sharing preferences can be saved into a Tesla
Profile that is synced to every supported vehicle
under your Tesla
Account. This provides convenient access to your profile settings and preferences across all your
Tesla
supported vehicles.
To set up your Tesla
Profile, navigate to Driver Profile Settings and select your Tesla
Account name. You can choose
to set it up as a New Profile or copy the settings from an existing driver profile that you were previously using.
To set up a Tesla
Profile for additional drivers, share your vehicle with them from the mobile app and navigate to
Security & Drivers > Manage Drivers > Add Driver. Their Tesla
Profile will appear in the Driver Profile settings after
accepting the invitation from their Tesla
Account. If you remove their access to the vehicle, it also removes their Tesla![]()
Profile. For more information on granting mobile app access, see Granting Access to a Second Driver on page 88. In
addition, you can change your profile picture from your Tesla
Mobile App.
NOTE: Some vehicle settings are synced only between similar vehicle models. If the seat, steering, and mirror
positions do not restore as expected, touch Controls > Service > Driver Seat, Steering, & Mirrors Calibration on the
affected vehicles. If the setting for Autopilot Activation does not restore as expected, touch Controls > Autopilot >
Autopilot Activation (see Autopilot Settings on page 152).
NOTE: Tesla
Profiles are supported on vehicles with software versions 2022.24 or higher.
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To remove your Tesla
Profile from a vehicle, remove that vehicle from your Tesla
account:
1. In the Tesla
mobile app, touch the profile icon in the top-right corner.
2. Touch Add/Remove Products.
3. Touch Remove.
4. Select the vehicle you'd like to remove.
Saved Settings
A subset of the settings that you choose to customize your Model X are automatically saved to your driver's profile.
Once saved, a green check mark appears next to the driver profile icon on the touchscreen. Examples of
automatically saved driver profile settings are:
• Navigation, temperature, lights and display settings.
• Autopilot and driving preferences.
Linking a Driver Profile to a Key
You can link a driver profile to a key (or keys) to allow Model X to automatically select the correct driver profile when
the linked key is detected as you approach the vehicle and open the driver's door. To link a driver profile to a key,
first ensure you are using your desired driver profile, then touch Controls > Locks > Keys. You can toggle the driver
icon to link or delete a key to the desired driver profile. The name of the driver profile appears under the key to show
that it is linked.
NOTE: Model X supports up to 10 driver profiles. You can link multiple keys to a driver profile, but you cannot link
multiple driver profiles to a single key.
Easy Entry
You can define an Easy Entry setting that moves the steering yoke (or steering wheel) and driver's seat to make it
easy to enter and exit Model X. Any driver can use the Easy Entry setting by associating it with their driver profile.
When the Easy Entry setting is associated with a driver profile, the steering yoke (or steering wheel) and driver's
seat automatically adjust when in Park and the driver's seat belt is unbuckled, allowing an easy exit from Model X.
When returning to the vehicle and stepping on the brake pedal, settings automatically adjust back to the settings
used by the most recent driver profile (or based on the key if it's linked to a driver profile).
To use Easy Entry with a driver profile, ensure the Use Easy Entry box is checked.
WARNING: Never use Easy Entry to move the driver's seat to the full rearward position when a child safety
seat is installed on a rear seat located behind the driver's seat. With reduced clearance, the movement of the
seat may impact a child's legs, cause injury, or dislodge the seat.
Valet Mode
When Model X is in Valet mode, the following restrictions apply:
• Key card must be used to access and drive Model X.
• Speed is limited to 70 mph (113 km/h).
• Maximum acceleration and power are limited.
• Front trunk and glovebox are locked.
• Home and Work locations are not available in the navigation system.
• Voice commands are disabled.
• Autopilot convenience features are disabled.
• The Allow Mobile Access setting cannot be changed.
• HomeLink (if available in your market region) is not accessible.
• Driver Profiles are not accessible.
• Some apps, such as Toybox and Theater, are not accessible.
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• Wi-Fi and Bluetooth are disabled. When Model X is in Valet mode, you cannot pair new Bluetooth devices or view
or delete existing paired devices. However, if a Bluetooth-paired device or a known Wi-Fi network is within range,
Model X connects to it.
NOTE: Model X does not automatically shift when in Valet Mode.
Starting Valet Mode
With Model X in Park, touch the driver profile icon at the top of the Controls screen, then touch Valet Mode.
The first time you enter Valet mode, the touchscreen prompts you to create a 4-digit PIN you will use to cancel Valet
mode.
When Valet mode is active, the instrument panel displays the word Valet while the driver profile changes to Valet
Mode on the touchscreen.
You can also use the mobile app to start and cancel Valet mode (if Model X is in Park). When using the mobile app,
you do not need to enter a PIN because you are already required to log into the app using your Tesla
Account
credentials.
NOTE: If PIN to Drive is enabled (see PIN to Drive on page 199), you must enter the driving PIN before you can
define or enter a Valet PIN. Once in Valet mode, Model X can be driven without the valet needing to enter the driving
PIN.
NOTE: The PIN to Drive setting is not available when Valet mode is active.
If you forget your valet PIN, reset it from inside Model X by entering your Tesla
Account credentials (which also
cancels Valet mode). You can also reset your PIN using the mobile app.
WARNING: Do not use Valet mode when towing a trailer. The torque limitations of Valet mode can make it
difficult for Model X to pull a trailer up a hill.
Canceling Valet Mode
With Model X in Park, touch the Valet Mode driver profile icon at the top of the Controls screen, and enter your 4digit PIN.
When you cancel Valet mode, all settings associated with the most recently used driver profile and climate control
settings are restored, and all features are available.
NOTE: You do not need to enter a PIN to cancel Valet mode from the mobile app.
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Trip Information
Displaying Trip Information
Trip information displays on the touchscreen when you touch Controls > Trips. For the current trip, you can display
distance, duration and average energy usage. You can also show distance and total and average energy used since
your last charge and for additional trips.
To name or rename a trip, touch the trip's name, enter a new name for the trip, then press Save. To reset a particular
trip meter, touch its associated Reset button.
Odometer
To display the odometer, do either of the following:
• Touch Controls > Software.
• Touch Controls > Trips.
• Open the mobile app and scroll down to the bottom of the main screen.
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Rear Facing Camera(s)
Camera Location
Model X is equipped with a rear view camera located above the rear license plate.
Whenever you shift into Reverse, the touchscreen displays the view from the camera. Lines show your driving path
based on the position of the steering yoke (or steering wheel). These lines adjust as you move the steering yoke (or
steering wheel).
Model X also displays images from the side cameras. Simply swipe up or down to hide or show the side camera
views.
NOTE: Visual feedback from Park Assist also appears on the instrument panel (see Park Assist on page 124).
To display the view from the rear view cameras at any time, open the app launcher and touch the
Camera app.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view
mirrors and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear view camera
persists, use the mobile app to schedule a service appointment.
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WARNING: Never depend on the cameras to inform you if the area behind you is free of objects and/or people.
The cameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several
external factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore,
depending on the cameras to determine if Model X is approaching an obstruction can result in damage to the
vehicle and/or objects and can potentially cause serious injury. Always inspect the area with your own eyes.
When reversing, perform shoulder checks and use all mirrors. Use the cameras for guidance purposes only. It is
not intended to replace your own direct visual checks and is not a substitute for careful driving.
To ensure a clear picture, the camera lens must be clean and free of obstructions. See Cleaning on page 260.
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Pedestrian Warning System
(If equipped) The Pedestrian Warning System causes Model X to emit sound when driving below approximately 32
km/h (19 mph), or while driving in reverse. Electric vehicles operate quietly and this sound helps to alert pedestrians
of your oncoming vehicle. The sound, which activates whenever Model X is shifted out of Park, gets louder as speed
increases.
WARNING: If sound cannot be heard, pedestrians may not be aware of your oncoming vehicle, which may
increase the likelihood of a collision resulting in serious injury or death. If the Pedestrian Warning System is not
operating, immediately contact Tesla
.
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Towing and Accessories
The towing package allows you to tow a trailer with your Model X. It also allows you to carry skis, snowboards,
bicycles, etc. by attaching an accessory carrier
to the hitch.
Carrying Accessories
The Model X towing package has a 2 inch hitch receiver that can support an accessory carrier
.
The hitch receiver is designed to support vertical loads of up to 120 lbs (54 kg) when the load is cantilevered
rearward within 24 inches (63 cm) of the hitch receiver, such as when carrying bikes on an accessory rack.
When carrying bicycles or other items on the Model X hitch, always check to ensure that the maximum weight is not
exceeded. When calculating weight, remember to include the weight of the accessory carrier
. For example, assuming
the carrier
weighs 40 lbs, the weight threshold is sufficient for carrying two bicycles weighing approximately 40 lbs
each, or four bicycles weighing approximately 20 lbs each.
CAUTION: The Model X hitch is designed to support up to 120 lbs (54 kg). Exceeding this maximum weight can
cause significant damage.
CAUTION: Do not attempt to install a carrier
on a Model X that is not equipped with the towing package.
Doing so can cause significant damage.
To install and use an accessory carrier
, the tow hitch must be connected (see Connecting the Tow Hitch on page
143). Then follow the instructions provided with your accessory carrier
. Observe all regulations and legal
requirements in your state/region that apply to carrying accessories.
The Model X towing package includes the wiring necessary for using an accessory carrier
equipped with lights (see
Electrical Connections on page 147). The package also includes Trailer Mode software (see Trailer Mode on page
140).
When you connect an accessory carrier
's wiring harness, Model X detects a connection for trailer lights
and this indicator illuminates on the instrument panel. Trailer Mode is disabled.
When carrying accessories, periodically confirm that the accessory carrier
and its cargo remain secure at all times,
and if applicable, that the lights on the accessory carrier
are working.
NOTE: Go to www.tesla.com to purchase accessories for your Model X. Although third-party products are available,
Tesla
recommends and supports only Tesla
-approved products (see Parts and Accessories on page 270). The
accessory products available for your Model X vary based on market region. Before attempting to install a non-Tesla![]()
carrier
, review the product information to ensure compatibility.
NOTE: When not in use, the hitch receiver should be removed and stored in a dry location to prevent rust and
corrosion. Keep the dust cover over the hitch housing to prevent dirt and debris from entering (see Disconnecting
the Tow Hitch on page 147).
CAUTION: A carrier
may obscure your view from the rear view mirror or the rear camera(s). In addition, some
Autopilot features may not function as expected.
WARNING: Tesla
assumes no responsibility for damage or injuries resulting from installing and using an
accessory carrier
, for any omissions in the instructions accompanying an accessory carrier
, or for your failure to
follow the instructions. Damage caused by using an accessory carrier
is not covered by the warranty.
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Towing Capacity
The total trailer weight (including all cargo and additional equipment), and the trailer tongue weight, must never
exceed the following:
Wheel/Rim Size
275/45R20 110 V / Y
285/35R22 106 W
Maximum Towing Capacity*
SAE Class III – 5000 lb (2300 kg)
SAE Class II - 3500 lb (1588 kg)
Maximum Tongue Weight**
SAE Class III – 500 lb (230 kg)
SAE Class II – 350 lb (158 kg)
*Tesla
recommends a separate braking system on trailers with a loaded weight of over 1000 lbs (450 kg). The
braking system must be appropriate for the weight of the trailer. Follow the instructions provided by the trailer brake
manufacturer to ensure that trailer brakes are properly installed, adjusted, and maintained.
**The tongue weight is the downward force that the weight of the trailer exerts on the hitch. It must not be less than
10% of the trailer load. Carrying a significant amount of equipment, passengers, or cargo in the tow vehicle can
reduce the tongue weight it can handle, which also reduces the maximum towing capacity. Maximum towing
capacity is calculated assuming the GVWR (Gross Vehicle Weight Rating) is not exceeded. The GVWR is printed on
the Vehicle Certification Label (see Vehicle Certification Label on page 275).
NOTE: If the towing capacity on the hitch label conflicts with the information provided in this owner's manual, this
owner's manual takes precedence.
WARNING: Do not overload the vehicle or trailer. Doing so can cause poor performance, vehicle damage and
loss of vehicle control, resulting in serious injury.
WARNING: Do not use the trailer hitch to tow/transport Model X.
CAUTION: Tesla
assumes no responsibility for damage or injuries resulting from towing a trailer, for any errors
or omissions in the instructions accompanying towing equipment, or for your failure to follow the proper
instructions. Damage caused by towing a trailer is not covered by the warranty.
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Tire Pressures when Towing
When towing a trailer, tire pressures must be adjusted to accommodate the additional load. Keep tires inflated to the
pressures shown below (these pressures override the pressures that are provided on the Tire and Loading
information label):
Front Tires
Rear Tires
Cold Tire Inflation Pressure
255/45R20
275/45R20
46 psi (320 kPa)
285/35ZR22
50 psi (345 kPa)
265/45R20
265/35ZR22
WARNING: Check tire pressures using an accurate pressure gauge when tires are cold. Driving one mile
(1.6 km) warms the tires sufficiently to affect tire pressures. Parking the vehicle in direct sunlight or in hot
weather can also affect tire pressures. If you must check warm tires, expect increased pressures. Do not let air
out of warm tires in an attempt to match recommended cold tire pressures. A hot tire at or below the
recommended cold tire inflation pressure is dangerously under-inflated.
WARNING: Never attempt to tow a trailer when a Model X tire is faulty or has been inflated using a tire repair
kit. A temporarily repaired tire is not designed to sustain the towing load. Towing using a faulty or temporarily
repaired tire can result in tire failure and loss of vehicle stability.
Before Towing a Trailer
Before towing a trailer, you must do the following:
• Inflate tires to the cold tire inflation pressure specified in Tire Pressures when Towing.
• Set the Suspension height to Low (touch Controls > Suspension > Low).
• Observe all regulations and legal requirements in your state/region that apply to trailer towing. Failure to comply
with regulations can compromise your safety.
• Adjust side mirrors to provide a clear rearward view without a significant blind spot.
• Engage Trailer Mode (see Trailer Mode on page 140).
Confirm the following:
• Model X rests horizontally with the trailer attached. If the vehicle is tipped up at the front, and down at the rear,
check that you are not exceeding the maximum towing capacity and tongue loads provided in Carrying Capacity.
• All trailer hitch parts and attachments , safety chains, and electrical connectors are in good condition and are
properly connected. If any problems are apparent, do not tow the trailer.
• Trailer lights (brake lights, turn signal lights, and marker lights) are working properly.
• The trailer tongue is securely connected to the hitch ball.
• Safety chains are properly connected between the trailer and the tow vehicle. Cross the safety chains under the
tongue of the trailer to help prevent the tongue from contacting the road if it separates from the hitch. Leave
enough slack in the safety chains to allow for turns and ensure that the chains can never drag on the ground.
• All cargo is secured.
• Wheel chocks are available.
• The trailer load is evenly distributed such that the trailer tongue weight is approximately 10% of the total trailer
weight, without exceeding the maximum tongue weights provided in Carrying Capacity.
• If the trailer is equipped with a separate braking system, check that the brakes work and are properly adjusted. To
provide safe stopping ability, you must balance the trailer brakes with the vehicle brakes.
139
Owners Manual
NOTE: For general information about trailer safety provided by the National Highway Traffic Safety Administration,
go to: http://www.nhtsa.gov/cars/problems/Equipment/towing/Towing.pdf.
WARNING: The trailer tongue weight must be approximately 10% of the total trailer weight without exceeding
the maximum tongue weights provided in Carrying Capacity. Loads that are balanced over the wheels or
heavier in the rear can cause trailer sway, resulting in loss of vehicle control.
WARNING: Always ensure that cargo is secured in the trailer and will not shift. Dynamic load shifts can cause
loss of vehicle control, resulting in serious injury or death.
Trailer Mode
Trailer Mode must always be active when towing a trailer. When you connect a trailer's electrical connection, Model X
automatically engages Trailer Mode. When you disconnect the trailer's electrical connection, Trailer Mode
disengages. To engage or exit Trailer Mode manually, touch Controls > Pedals & Steering > Trailer Mode on the
touchscreen. One of the following indicators display on the instrument panel:
Trailer Mode is active.
Model X detects a connection for trailer lights but Trailer Mode is disabled. It is likely that a carrying
accessory has been connected.
Model X detects a faulty electrical connection for the trailer lights. Some, or all, trailer lights may not be
functioning. Pull over as soon as safety permits and inspect the trailer lights for faulty cabling or
connections. If the issues are resolved and the red icon still persists, turn Trailer Mode off and on again.
Some Autopilot features, as well as rear parking sensor functionality, may not be available when Trailer Mode is
enabled. In addition, some features may operate differently. For example:
• Autosteer is unavailable.
• For Traffic-Aware Cruise Control availability, first set Controls > Autopilot > Autopilot Activation > Double Click.
Then, engage Traffic-Aware Cruise Control with a single press of the right steering yoke scroll button.
• Traffic-Aware Cruise Control increases the following distance from the car in front of you.
• The air suspension system will not make speed-based adjustments from Medium to Low.
• The air suspension system does not automatically raise ride height based on saved locations.
• Side collision warnings are active but automatic steering interventions are disabled.
• The braking force provided by Automatic Emergency Braking (see Collision Avoidance Assist on page 193) is
significantly limited.
WARNING: Do not rely on Model X to detect the trailer and automatically engage Trailer Mode. Always check
that Trailer Mode is engaged before towing a trailer.
WARNING: Under no circumstances should you exit Trailer Mode when towing a trailer. Doing so can cause
serious injury and/or death.
WARNING: Do not use the suspension setting to appropriately match the height of the hitch with the height of
the trailer. You must choose a trailer hitch and trailer that have the appropriate height for suitable axle loading
and trailer balance.
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: Index380
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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