CAUTION: Do not try to force the charge port door open.
Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page
244).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then
connect the station's charging connector to the adapter. The most commonly used adapter(s) for each market
region are provided. Depending on the charging equipment you are using, you may need to start and stop charging
using a control on the charging equipment.
If you are using the Mobile Connector, plug into the power outlet before plugging in Model X.
Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins
automatically after Model X:
• Engages a latch that holds the connector in place;
• Shifts into Park (if it was in any other drive mode);
• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before
charging begins.
NOTE: Whenever Model X is plugged in but not actively charging, it draws energy from the charging equipment
instead of using energy stored in the Battery. For example, if you are sitting in Model X and using the touchscreen
while parked and plugged in, Model X draws energy from the charging equipment instead of the Battery.
In some cases when Model X is plugged in but using very little energy, however, it may draw it directly from the
Battery. For example, if you leave Model X plugged in for several days without using it, it may gradually draw a small
amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the
Battery may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the
charge limit even after being plugged in for a long period. This is normal, and Model X will start charging again once
it has discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in Model X.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto Model X.
Charge Port Light

After you insert a charge cable into Model X, wait a few seconds and confirm that the charge port light begins
blinking green and that your vehicle is charging. If the light is amber or red, troubleshoot the issue before you leave
to ensure a successful charging session.
• WHITE (OR LIGHT BLUE): The charge port door is open. Model X is ready to charge and the connector is not
inserted, or the charge port latch is unlocked and the connector is ready to be removed.
• BLUE: The charger is connected, but Model X is not charging (such as when scheduled charging is active).
• BLINKING BLUE: Model X is communicating with the charger, but has not started charging yet (such as when
your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As Model X approaches a full charge, the frequency of the blinking
slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: Model X is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the instrument panel or touchscreen for an alert.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.

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1. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display
setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
2. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see
Scheduled Charging and Scheduled Departure on page 249).
3. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 244).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not
beneficial to continue charging.
4. Charging rate: The current charging speed that the vehicle is charging.
5. Range gained: Estimated increase in driving distance achieved in the charging session.
6. Charging: The current power of the charger.

During Charging
During charging, the charge port light pulses green, and the instrument panel displays real-time charging status. The
frequency at which the green charge port light pulses slows down as the charge level approaches full. When
charging is complete, the light stops pulsing and is solid green.
NOTE: If Model X is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the instrument panel or touchscreen for
an alert describing the fault. A fault can occur due to something as common as a power outage. If a power outage
occurs, charging resumes automatically when power is restored.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for
example, charging at high currents during a particularly warm day), the air coming from the vents may not be as
cool as expected and a message displays on the instrument panel. This is normal and ensures that the Battery stays
within an optimum temperature range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port
while charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
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Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model X
must be unlocked or able to recognize your key before you can disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the touchscreen or mobile app, or by pressing and holding the rear
trunk button on the key fob. If your vehicle is equipped with a motorized charge port, you can also press the
button to the left of the charge port to release the latch.
2. Pull the connector from the charge port.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 20).
To disconnect the charge cable when using an adapter at a public charge station:
1. Unlock Model X.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the
button on the public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in Model X, use the
touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 20).
CAUTION: Tesla strongly recommends leaving Model X plugged in when not in use. This maintains the Battery
at the optimum level of charge.
Charge Settings
Access charge settings by touching Controls > Charging when Model X is in Park. You can also touch the charge icon
on the touchscreen to access charge settings.

1. Driving distance: Displays the total estimated driving distance available.

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2. Set limit: Adjust the charge slider to the level of charging you want. The setting you choose applies to immediate
and scheduled charging sessions.
NOTE: Tesla recommends limiting the Battery's full charge level to below 90% for Daily use and charging to 100%
only if needed for a long Trip.
NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in
the battery is not available because the battery is cold. This is normal and no reason for concern. When the
battery warms up, the blue portion no longer displays.
You can further adjust charge settings:
• Charge current at this location: The current automatically sets to the maximum current available from the
attached charge cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the
current (for example, you may want to reduce the current if you are concerned about overloading a domestic
wiring circuit shared by other equipment). It is not possible to set the charging current to a level that exceeds the
maximum available from the attached charge cable. When you change the current, Model X remembers the
location. If you charge at the same location, you do not need to change it again.
When charging using the Mobile Connector with domestic outlets, your vehicle may automatically select a default
charge current. Override this default current to a higher setting by customizing Charge Current at this location or
through the mobile app.
NOTE: If Model X is charging and detects unexpected fluctuations in input power, the charging current is
automatically reduced by 25%. For example, a 40 amp current is reduced to 30 amps. This automatic current
reduction increases robustness and safety in situations when an external problem exists (for example, a home
wiring system, receptacle, adapter or cord is unable to meet its rated current capacity). As a precaution, when
Model X automatically reduces current, it saves the reduced current at the charging location. Although you can
manually increase it, Tesla recommends charging at the lower current until the underlying problem is resolved and
the charging location can provide consistent power.
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or
Unlock Charge Port to open the charge port door or to unlock the charge cable from the charge port. Use Stop
Charging when you are finished charging.
• Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging,
this displays either a departure time for when the vehicle should be preconditioned and/or charged by or a time
to start charging (see Scheduled Charging and Scheduled Departure on page 249).
• Supercharging: Displays Supercharger usage fees, the location, the time that charging started, and a cost
estimate for the session (see Supercharger Fees on page 245).
NOTE: To reduce congestion at high-usage Supercharger sites, you may be limited to a maximum charge of 80%
when not using Trip Planner (if available in your market region). See Trip Planner on page 231).
Supercharger Fees
When charging at a Tesla Supercharger, information about the charging session displays at the bottom of the
charging screen. This includes the location, the time that charging started, and a cost estimate for the session. When
you stop Supercharging, the estimated cost of the session displays until a new Supercharging session begins. If free
charging is applicable, the estimated cost displays as zero.
NOTE: Estimated cost may not reflect the final cost of the Supercharging session. Final pricing for Supercharging
sessions can be found in your Tesla account.
You are subject to additional fees after charging is complete or, at a busy Supercharger location, after your vehicle
has reached the congestion limit. Superchargers are designed for fast charging, and these fees encourage drivers to
move their vehicles when charging is complete. The rate structure for each site, including whether idle or congestion
fees apply, can be found on the site’s popup on the touchscreen (see Charging Locations on page 229) or in the
Tesla mobile app.
• Idle fees apply when half or more of the Superchargers at a site are occupied, and begin accruing when the
vehicle reaches its charge limit. The Tesla mobile app notifies you when charging is almost complete, and again
when charging is complete. Additional notifications are sent if idle fees are incurred. Idle fees are waived if you
move your vehicle within five minutes of when charging completed.

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• United States only: Congestion fees apply at select Supercharger locations that are often busy. Congestion fees
accrue when the station is at capacity and the vehicle’s battery charge level is above the congestion limit. Fees
are waived for the first five minutes, and then billed until the vehicle is moved.
Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of
free credits, set up a payment method, and make payments. Once a payment method is saved, fees are
automatically paid from your account.
Third Party Chargers
Depending on market region, vehicle configuration, etc., all Tesla vehicles have a North American Charging Standard
(NACS) charge port, which is a charging system developed by Tesla that is quickly becoming more popular at third
party charging stations. These stations feature an NACS connector and don't require a separate adapter.
While all Tesla vehicles can charge on Tesla stations (such as a Supercharger, Wall Connector, or Mobile Connector),
your vehicle may not have the hardware needed to use some NACS third-party DC fast charging stations. In other
words, the connector may look compatible, but when you plug it into Model X, your vehicle does not charge. This is
because Model X needs to also support a CCS communication protocol (a commonly used charging system for some
third party chargers) in order to charge at third-party DC fast chargers with NACS connector.
NOTE: An adapter is required to charge at third-party stations with a CCS connector and your vehicle's hardware
may need a retrofit to support CCS communication protocol.
To see if your vehicle can already communicate with CCS, navigate to Controls > Software > Additional Vehicle
Information > CCS and 3rd-party NACS DC Fast Charging Support:
CCS charger:

NACS charger:

• Enabled: Model X supports the CCS communication protocol and can charge at any CCS station (adapter
required) and third party NACS station.
• Not enabled: Your vehicle currently does not support the CCS communication protocol for NACS and CCS
charging stations. Use the mobile app to see if you are eligible to schedule a service appointment to enable this
through a hardware retrofit. Availability of this retrofit may vary.
• Not compatible: Model X cannot support the CCS communication protocol and cannot charge at third party
NACS or CCS charging stations.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button,
touchscreen, or mobile app) do not work, try pressing and holding down the rear trunk button on the key fob for 1-2
seconds. If it still doesn't release, carefully follow these steps:

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1. Ensure that Model X is not actively charging by displaying the charging screen on the touchscreen. If necessary,
touch Stop Charging.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to unlatch the charge cable.
WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from
the charge port. Always pull the release cable before attempting to remove the charge cable. Failure to
follow these instructions can result in electric shock and serious injury.

NOTE: The release cable may be recessed within the opening of the trim.
4. Pull the charge cable from the charge port.
CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual
methods. Continuous use can damage the release cable or charging equipment.
WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage
conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or
damage to the vehicle. If you are uncertain as to how to safely perform this procedure, contact your nearest
Service Center.
Charging Best Practices
• Avoid allowing the Battery to get too low (the Battery icon turns yellow when the capacity remaining in the
Battery drops to 20% or below).
• Refer to the information on the vehicle touchscreen (navigate to Controls > Charging) or the mobile App (touch
the Charging icon) for recommended daily and trip charging limits.
• After you plug in your vehicle, confirm that the charge port light begins blinking green (indicating that Model X is
charging) before you walk away. If Model X does not begin charging after a few seconds, the connector may not
be fully inserted into the charge port, or there may be an issue preventing charging. Check the touchscreen for an
alert with more information.
NOTE: If the charge port light begins blinking amber, Model X is charging at a reduced current. If the charge port
light is solid blue, the charger is connected but the vehicle is not charging (such as when scheduled charging or
scheduled departure is enabled). For more information, see #unique_492 on page .

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Fast charging tips:
• Find fast chargers by filtering for three lightning bolts in the navigation search bar.
• Navigate to fast chargers to allow for preconditioning of the high voltage Battery. An optimal Battery
temperature can help speed up charging.
• Typically, a lower state of charge results in faster charging.
NOTE: It is your responsibility to monitor your vehicle's charge at all times. Do not wait until the vehicle is
discharged to plug it in. Always ensure you have more than enough charge to safely get to a charger.
• At Superchargers, leave some space between other vehicles, as neighboring stalls may share power.

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Scheduled Charging and Scheduled Departure
Toggle between Scheduled Departure and Scheduled Charging by touching Controls > Charging > Switch to
Scheduled Charging/Scheduled Departure when Model X is in Park.
NOTE: Scheduled Charging/Scheduled Departure settings are also available on the Climate Controls screen and in
the Tesla mobile app.
Think of Scheduled Charging as "When do I want charging to start?" and think of Scheduled Departure Off-Peak
Charging which is "When do I want charging to be complete?"
Scheduled Charging can be used together with Scheduled Departure Preconditioning but not with Scheduled
Departure Off-Peak Charging.
Scheduled Charging/Scheduled Departure settings are automatically saved for each location.
NOTE: If you plug in Model X with both Off-Peak Charging and Scheduled Charging deselected, your vehicle
charges immediately.
Using Scheduled Charging
Use Scheduled Charging to specify a daily time in which you want Model X to start charging.
With Scheduled Charging selected, enable the feature then set a daily time to start charging.
NOTE: Scheduled Charging starts charging immediately if Model X is plugged in up to six hours after the scheduled
start time. However, if Model X is plugged in after six hours of the scheduled charging time, charging may not start
until the scheduled time on the next day.
Using Scheduled Departure
Use Scheduled Departure to set a daily time when you want Model X to be ready to drive. Model X automatically
calculates when it needs to start preconditioning and/or charging. This ensures that charging is complete and/or the
cabin climate and Battery are preconditioned by your departure time.
When Scheduled Departure is displayed, touch Schedule to set a daily time when you want Model X to be ready to
drive. Specify a time, then touch Settings to enable one or both of the following departure features. When plugging
in with Off-Peak Charging enabled, the vehicle briefly draws power (you may hear clicking) to calculate the
necessary charging start time.
After you’ve specified your desired settings, touch Set. The touchscreen displays your scheduled departure time.
• Preconditioning warms the Battery for improved performance and ensures a comfortable cabin climate at your
set departure time.
NOTE: When Model X is not plugged in, preconditioning operates but only when the Battery's charge level is
above 20%.
• Off-Peak Charging delays charging and automatically starts charging in order to finish before your scheduled
departure time while also ensuring to charge the Battery during off-peak hours to reduce energy costs. Touch
Change Off-Peak Hours to customize the time when off-peak utility rates end.
NOTE: Choosing Off-Peak Charging can reduce energy costs even in market regions where off-peak utility rates
are not applicable. For example, if charging starts as soon as you plug in, charging may complete much sooner.
This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your
departure time. Therefore, even if off-peak utility rates are not applicable to you, it is recommended that you set
Off-Peak Hours to the same time as your departure time in order to reduce energy consumption.
NOTE: If there is not enough time to reach the charge limit, charging starts immediately in order to charge as
much as possible.
NOTE: Once charging has started and there is not enough time to complete charging during off-peak hours,
charging continues until the charge limit is reached.
You can limit Preconditioning and Off-Peak Charging to weekdays only.
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Getting Maximum Range
Factors Affecting Energy Consumption
While driving:
• Elevated driving speed.
• Environmental conditions such as cold or hot weather and wind.
• Using climate controls to heat or cool the cabin.
• Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill
allows your vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative
Braking on page 116).
• Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when
starting the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in
heavy traffic.
• Heavy cargo load.
• Windows rolled down.
• Wheels and tires not maintained.
• Customized settings or third-party accessories (roof or trunk racks, third party wheels).
While parked and not plugged in to a charger:
• Preconditioning the cabin or using climate controls.
• Summon.
• Vehicle infotainment and climate controls system.
• Sentry mode.
• Tesla or third-party mobile app requests.
Tips to Maximize Range
You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline-powered
vehicle. To achieve maximum range:
• Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls >
Pedals & Steering > Acceleration) and Speed Assist (see Speed Assist on page 205) to assist in controlling your
acceleration and speed.
• If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down.
Whenever Model X is moving and you are not pressing the accelerator pedal, regenerative braking slows down
the vehicle and feeds surplus energy back to the Battery (see Regenerative Braking on page 116).
• Limit the use of resources such as heating and air conditioning. Using seat and steering wheel heaters (if
equipped) to keep warm is more efficient than heating the cabin using climate controls.
• With your vehicle plugged in, use the mobile app to precondition your vehicle to ensure the cabin is at a
comfortable temperature and windows are defrosted (if needed) before your drive by touching Climate > On and
customizing your preferences (see Mobile App on page 86).
• Touch Schedule, available on both the charging and climate control screens, to set a time when you want your
vehicle to be ready to drive (see Scheduled Charging and Scheduled Departure on page 249).
• Set Stopping Mode to Hold to gain the benefit of regenerative braking at low driving speeds.
• Ensure the wheels are aligned to specification, the tires are kept at the recommended inflation pressures (see Tire
Care and Maintenance on page 257), and are rotated when needed (see Maintenance Service Intervals on page
254).
• Lighten your load by removing any unnecessary cargo.
• Fully raise all windows.

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• Turn on Range Mode (see Range Mode on page 251).
• Features such as Sentry Mode and Cabin Overheat Protection can impact range. Disable features when not
needed.
• To prevent an excessive amount of energy consumption while the vehicle is idle, keep the vehicle plugged in
when not in use.
It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may
see a gradual, but natural, decrease in range at full charge – this depends on factors such as the mileage and age of
the Battery. Your Model X will inform you in the unlikely event a hardware issue is causing excessive Battery or range
degradation.
The power meter on the instrument panel provides feedback on energy usage.
Range Assurance
The driving range displayed in Model X is an estimate of the remaining battery energy and, when set to Rated
(Controls > Display > Energy Display), is based on EPA-rated consumptionor ECE R101 (depending on market
region). It may not account for your personal driving patterns or external conditions. The displayed range on the
instrument panel may decrease faster than the actual distance driven. To view estimated range based on your recent
energy consumption, open the Energy app to display the graph.
NOTE: Rated driving range is based on EPA-rated consumption in the United States, which deviates from tests
advertised and performed in other jurisdictions.
Your vehicle continuously monitors its energy level and proximity to known charging locations.
Touch Chargers in the Navigation search bar to toggle between types of chargers, including
Superchargers and destination charging sites.

When you are at risk of driving beyond the range of known charging locations, the touchscreen displays a message
giving you the opportunity to display a list of charging locations that are within range. When you select a charging
location from the list, Model X provides navigation instructions and the turn-by-turn direction list displays the
predicted amount of energy that will remain when you arrive at the charging destination.
Trip Planner (if available in your market region) routes you through Supercharger locations to minimize the amount
of time you spend charging and driving. To enable, touch Controls > Navigation > Trip Planner.
Energy App
The Energy app provides a visual representation of your vehicle's real-time and projected energy usage. To use the
Energy app, navigate to Application Launcher > Energy on the touchscreen. Choose from two types of charts:
• Consumption: Display how much energy Model X has consumed over the past 5, 15 or 30 miles (10, 25 or 50 km).
Touch Instant Range or Average Range to adjust the projected range estimation. Instant Range uses only the
latest few data points to estimate the projected range, whereas Average Range uses the past 5, 15 or 30 miles (10,
25 or 50 km) of energy consumption to provide a more accurate projected range.
• Trip: You can monitor the amount of energy being used while navigating to a destination. You can track actual
usage against the initial prediction. The green line represents the actual usage whereas the gray line represents
predicted usage. To change the zoom level, touch the zoom icon located in the top right corner of the chart.
NOTE: The Trip chart displays energy usage only if you are currently navigating to a destination.
Range Mode
Range Mode conserves energy by limiting the power of the climate control system and turns off the signature lights.
Turn Range Mode on by touching Controls > Driving > Range Mode.When turned on in an All-Wheel Drive vehicle,
Range Mode also optimizes torque distribution between the motors to maximize range.
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Saving Energy
Model X has an energy-saving feature that reduces the amount of energy being consumed when Model X is not in
use. On newer vehicles, this feature is automated to provide an optimal level of energy saving. However, on older
vehicles, you can touch Controls > Display > Energy Saving and choose from the following options:
• OFF - Model X automatically shifts to the energy-saving mode only at night (10 pm to 5 am). Idle energy
consumption may increase.
• ON - Significantly less energy is consumed whenever Model X is not in use. The start-up time of the instrument
panel and Bluetooth could be slower.
• Always Connected - Preserves cellular connectivity when energy saving is active. This allows the mobile app to
connect to Model X quicker, and provides immediate internet access when entering the car. Slightly more energy
is consumed.

Maintenance

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Software Updates
Loading New Software
Tesla updates your vehicle's software wirelessly, constantly providing new features. Tesla recommends you install
software updates at the earliest opportunity on your vehicle. To ensure the fastest and most reliable delivery of
software updates, leave Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be
connected to Wi-Fi to download the software update (see Wi-Fi on page 89).
Downloading vs. Installing New Software
There are two steps to receiving a new update: downloading the software (which requires Wi-Fi), and installing it.
For your convenience, you can start downloads and installations using the Tesla mobile app.
Download
When a software update is available for download, the download occurs automatically, showing a green arrow at the
top of the touchscreen. If the vehicle is not connected to Wi-Fi, a yellow download icon appears. Although you can
drive while the software update is being downloaded, doing so can interrupt the download if your vehicle loses the
Wi-Fi connection. When the software update is fully downloaded and ready to install, a clock icon displays at the top
of the touchscreen.
NOTE: To ensure the fastest and most reliable download of software updates, leave the Wi-Fi turned on and
connected whenever possible (see Wi-Fi on page 89).
Install
You CANNOT drive while software is being installed. If plugged in, your vehicle will stop charging until the
installation is complete. To start the installation, touch the yellow clock icon at the top of the touchscreen. Touch
Install Now to begin the installation immediately or touch Set For This Time to choose a different start time. At any
time before the update installs, you can touch this clock icon to reschedule. If you are driving Model X at the
scheduled update time, the update is canceled and must be rescheduled. You can also view, download, and install
software updates by navigating to Controls > Software. If available, connect to Wi-FI to download the update.
Software updates are not performed when the following features are active:
• Smart Preconditioning
• Keep Climate On, Dog Mode, or Camp Mode
• Sentry Mode
NOTE: Software updates will not install if Keep, Dog, or Camp mode are enabled (see Keep Climate On, Dog, and
Camp on page 217).
NOTE: On an as-needed basis, Tesla also sends software updates using a cellular connection.
NOTE: Some software updates take approximately 30 minutes to complete (some may take longer). Model X must
be in Park while the software is being updated.
WARNING: Do not attempt to use the vehicle while the software is being installed. Vehicle functions, including
some safety systems and opening or closing the doors or windows, may be limited or disabled when
installation is in progress and you could damage the vehicle.
Software Update Preferences
Tesla determines how, when, and where to send updates to vehicles based on various factors unique to each release.
In Controls > Software, you can choose how quickly you want to receive updates that are ready for your vehicle. Be
an early adopter by selecting Advanced (which will have additional releases), or wait until others have installed
(which will result in fewer releases) by selecting Standard. Choosing Advanced does not enroll your vehicle in Tesla's
early access program.
Tesla does not update your software upon request for those wanting to receive the latest features and
improvements. Selecting Advanced and consistently connecting to Wi-Fi (see Wi-Fi on page 89) is the best way to
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If the touchscreen displays a message indicating that a software update was not successfully completed, wait for the
next software update to deploy to your vehicle.
NOTE: The software update screen persists until you install the update. Install a software update as soon as possible.
Any harm resulting from failure to install a software update is not covered by the vehicle’s warranty. Failure or refusal
to install updates can cause some vehicle features to become inaccessible or digital media devices may become
incompatible.
NOTE: Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance
process within Tesla Service.
NOTE: Reverting to a previous software version is not possible.
Charging
If Model X is charging when the software update begins, charging stops. Charging resumes automatically when the
software update is complete.
Viewing Release Notes
When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or
new features. To display release notes about the current version of your vehicle's software at any time, touch
Controls > Software > Release Notes.
Tesla strongly recommends reading all release notes. They may contain important safety information or operating
instructions for your Model X.

Maintenance Service Intervals
Service Intervals
Tesla recommends the following maintenance items and intervals, as applicable to your vehicle, to ensure continued
reliability and efficiency of your Model X.
For additional information on vehicle alerts, see Troubleshooting Alerts on page 308.
• Brake fluid health check every 4 years (replace if necessary)*.
• A/C desiccant bag replacement every 4 years.
• Cabin air filter replacement every 2 years.
• HEPA filters and carbon filters replacement every 3 years.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted
during winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever
comes first.
*Heavy brake usage due to towing, mountain descents, or performance driving -- especially for vehicles in hot and
humid environments -- may necessitate more frequent brake fluid checks and replacements.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
NOTE: The above intervals are based on typical driving behaviors and scenarios. Depending on various
circumstances such as driving behavior, usage, environmental conditions, etc., the above maintenance items may
need to be performed more or less frequently than specified. Additionally, the above list should not be considered
comprehensive and does not include consumable parts such as windshield wipers, brake pads, low voltage battery,
etc.
NOTE: Damages or failures caused by maintenance or repairs performed by non-Tesla certified technicians are not
covered by the warranty.
For more do-it-yourself maintenance procedures and information, see https://www.tesla.com/support/do-ityourself-guides.

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Schedule Service
Scheduling a service visit through the mobile app is easy. After touching Service, select the type of service needed
and follow the directions in the mobile app. Provide as much detail as possible to better help the Service team
identify the cause of concern, such as:
• Photos, sound recordings, or videos.
• Date(s), time(s), and time zone when the issue occurred.
• Country of use and location.
• Approximate speed the vehicle was traveling (if applicable).
• Environmental conditions (rain, snow, cold, etc.).
• Road name and type of road (if applicable).
• Quality of lane markings (if applicable).
• Applicable vehicle settings.
• Identifiable symptoms.
Visit https://www.tesla.com/support/service-visits for more information on scheduling service.
Daily Checks
• Check the Battery’s charge level, displayed on the instrument panel or mobile app.
• Check the condition and pressure of each tire (see Tire Care and Maintenance on page 257).
• Check that all exterior lights, horn, turn signals, and wipers and washers are working.
• Check for any unexpected indicator lights or vehicle alerts on the touchscreen or instrument panel.
• Check the operation of the brakes, including the parking brake.
NOTE: Because Model X uses regenerative braking (see Regenerative Braking on page 116), the brake pads are
typically used less frequently than those in traditional braking systems. To avoid the accumulation of rust and
corrosion, Tesla recommends frequently pressing the brake pedal to apply the mechanical brakes, which dries the
brake pads and rotors.
• Check the operation of the seat belts (see Seat Belts on page 58).
• Look for abnormal fluid deposits underneath Model X that might indicate a leak. It is normal for a small pool of
water to form (caused by the air conditioning system’s dehumidifying process).
• Look around the exterior of Model X and immediately remove any corrosive substances (such as bird droppings,
tree resin, tar spots, dead insects, industrial fallout, etc.) to prevent damage to the exterior (see Cleaning on page
266).
Monthly Checks
• Check windshield washer fluid level and top up if necessary (see Topping Up Windshield Washer Fluid on page
270).
• Check that the air conditioning system is operating correctly (see Operating Climate Controls on page 214).
NOTE: In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot
weather, the air conditioning compressor can turn on even if you turned it off. This is normal because the system’s
priority is to cool the Battery to ensure it stays within an optimum temperature range to support longevity and
optimum performance. Also, even when not in use, you may hear Model X emit a whining noise or the sound of
water circulating. These sounds are normal and occur when the internal cooling systems turn on to support various
vehicle functions, such as maintaining the low voltage battery and balancing the temperature of the high voltage
Battery.
Fluid Replacement Intervals
Battery coolant and brake fluid levels should only be checked by Tesla or a professional automotive repair shop.
Specific service information is available in the Service Manual.

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• Battery coolant: Your Battery coolant does not need to be replaced for the life of your vehicle under most
circumstances.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
• Brake fluid: Do not top up your brake fluid.
Software
Updating software is important to ensure proper operation and longevity of your vehicle's components. You must
install a software update at the earliest opportunity. See Software Updates on page 253.
Tesla may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance
process within Service.
High Voltage Safety
Your Model X has been designed and built with safety as a priority. However, be aware of these precautions to
protect yourself from the risk of injury inherent in all high-voltage systems:
• Read and follow all instructions provided on the labels that are attached to Model X. These labels are there for
your safety.
• The high voltage system has no user-serviceable parts. Do not disassemble, remove or replace high voltage
components, cables or connectors. High voltage cables are colored orange for easy identification.
• If a collision occurs, do not touch any high voltage wiring, connectors, or components connected to the wiring.
• In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
WARNING: Always disconnect the charge cable before working underneath Model X, even if charging is not in
progress.
WARNING: Keep your hands and clothing away from cooling fans. Some fans operate even when Model X is
powered off.
WARNING: Some fluids (Battery acid, Battery coolant, brake fluid, windshield washer additives, etc.) used in
vehicles are poisonous and should not be inhaled, swallowed, or brought into contact with open wounds. For
your safety, always read and follow instructions printed on fluid containers.

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Tire Care and Maintenance
Displaying Tire Pressures
You can display tire pressures on the instrument panel by using the right or left steering wheel buttons to display
Car Status (see Using Left Steering Wheel Buttons on page 102 or Using Right Steering Wheel Buttons on page 103).