NHTSA ID Number: 10253255
Manufacturer Communication Number: A4324852059363_5
TSB/Document Date: 2024-05-06
Summary
This bulletin provides information when there is an air suspension malfunction warning in the cluster; DTC C1260F0n or U112100 is stored in the suspension control module.
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TSB/Document ID: A4324852059363_5
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Technical Service Bulletin
43 Air suspension malfunction warning in the cluster, DTC C1260F0 or U112100 stored in the suspension
control module
43 24 85 2059363/5 April 5, 2024. Supersedes Technical Service Bulletin Group 43 number 23-78 dated August
24, 2023 for reasons listed below.
Model(s)
Year
Q7
2017 - 2024
Q5, and SQ5
2018 - 2024
A6, A7, A8, and
Q8
2019 - 2024
VIN Range
Vehicle-Specific Equipment
All
Air Suspension
2019
e-tron quattro
2021 - 2023
A6 allroad, S6,
S7, S8, Q5 e
quattro, SQ7,
SQ8, and RS Q8
2020 - 2024
e-tron Sportback
quattro
2020 - 2023
A8 e quattro
2020 - 2021
RS 6 Avant, RS
7, Q5 Sportback,
and SQ5
Sportback
2021 - 2024
A7 e quattro
2021 - 2022
e-tron S
2022 - 2023
Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron
2024
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised header (Added Model Year)
© 2024 Audi
of America, Inc.
Internal
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revised Service (Added Note)
4
08/24/2023
Revised header (Added Model Year)
3
06/09/2022
Revised header (Added Model Year)
Customer states:
• Air suspension malfunction warning in the instrument cluster (symbol for the air spring).
Workshop findings:
One of the following DTCs is stored in the suspension control module, J775 (address word 0074):
• DTC C1260F0 (compressor control unit for adaptive suspension, no communication) with symptom code
262400.
Or
• DTC U112100 (data bus, missing message) with symptom code 262400.
Technical Background
Not applicable.
Production Solution
Improved software introduced in August 2023.
Service
Check for irregularities in wiring and connector contacts between the suspension control module, J775
(address word 0074) and the compressor control module, J1135, if there are no problems found then proceed
as follows:
• If the DTC is passive/sporadic, delete the DTC and release the vehicle.
• If the DTC is active/static, replace compressor control unit J1135 according to Elsa at Repair Manual,
Chassis >> Suspension, Wheels, Steering >> 43 Self Levelling Suspension >> Air Suspension >> Level
Control System Compressor Electronics J1135, Removing and Installing.
© 2024 Audi
of America, Inc.
Internal
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
If the DTC C1260F0 (262400) or DTC U112100 (262400) are stored for a second time in the
suspension control unit J775 as passive/sporadic, replace the compressor control unit J1135.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
4316
Damage Code:
0039
Labor Operations:
Control module remove + reinstall
4316 1950
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol
(Max 30 TU)
Claim Comment:
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
As per TSB 2059363/5
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part
Part Description
Quantity
Number
© 2024 Audi
of America, Inc.
Internal
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
See ETKA
Level Control System Compressor Electronics J1135 ( if necessary )
01
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
See
Manual
ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2059363) are subject to change and/or removal.
©2024 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2024 Audi
of America, Inc.
Internal
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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