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TECHNICAL SERVICE BULLETIN 24-2061
Intermittent No Start And Stop Safely Now Message Displayed And DTCs ob Mar
U0293 And/Or P1A43 In The Battery Energy Control Module (BECM)
This bulletin supersedes 24-2008. Reason for update: remove the production fix date
Model:
Ford FHEV
2023 F-150
Markets: Published by Ford North America
Issue: Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely
Now message displayed in the IPC and DTC U0293 and/or P1A43 in the BECM or in connected vehicle data. A
GWM software concern may be triggering the no start condition. To correct the condition, follow the Service
Procedure to reprogram the GWM software.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
* 2023 F-150
+ Equipped with a hybrid engine
+ Intermittent no start and/or Stop Safely Now message displayed in the |PC
* DTC U0293 and/or P1A43 stored in the BECM or in connected vehicle data
Parts - Parts To Replace Only If Necessary
Service Part Claim Package Order A
BAGM-48H6-760 | If Needed If Needed Battery (760 Amp) - Refer To The Parts Catalog For The
VIN Specific Application
BAGM-94RH7- If Needed If Needed Battery (800 Amp) - Refer To The Parts Catalog For The
800 VIN Specific Application
If Needed indicates the part is not mandatory.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
ge Operation a
Description N Time
lo.
2023 F-150 Hybrid: Reprogram The Appropriate Modules As Required By The Software MT242061 Actual
Update And Service Procedure (Do Not Use With Any Other Labor Operations) Time
Repair/Claim Coding
Condition Code:

2. When prompted, connect the USB flash drive to the FDRS.

3. When prompted by the FDRS, safely remove/eject the USB flash drive from the FDRS and connect it to the USB
media hub to install the software into the module. When the USB software update begins, the center display screen
displays a message stating Do Not Remove USB. The update may take 10 minutes or longer to complete.

NOTE: It may take up to 5 minutes for the vehicle to recognize the USB flash drive.

4. When the pop-up stating Restart Required appears on the center display screen:

(1). Turn the ignition off.
(2). Wait for 10 minutes.
(3). Restart the vehicle (key-on vehicle running/ready). The update is still in progress at this time.

NOTE: It may take up to 5 minutes before the center display screen displays Update Successful pop up. After

5 minutes if Update Successful pop up is not shown on the center display screen, remove the USB and

select yes on the FDRSWas the USB Update Successful prompt (FDRS verifies if the module software update

was successfully installed on the module).

5. Once the pop up stating Update Successful appears in the center display screen, select Close, remove the USB
flash drive from the USB media hub, and select Yes on FDRS indicating the update installed successfully. This
initiates the remaining automated configuration steps and reports the module software part numbers and
application software levels to the Ford online database. Failure to follow this step results in an inaccurate database
as well as omitted, improperly installed, or improperly configured applications (features) such as navigation (if
equipped). It is normal for the module to reset during this step.

© 2024 Ford Motor Company

All rights reserved.

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and

equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information

that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.

The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede

this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.