&
TECHNICAL SERVICE BULLETIN 24-2053
2019-2021 Transit - Driver Seat Cushion Sagging - Built On Or Before 11- "4 March
Feb-2021
This bulletin supersedes 23-2235. Reason for update: revised Part List and update Step 2 of the Service Procedure
Model:
Ford Built on or before 11-Feb-2021
2019-2021 Transit
Markets: Published by Ford North America
Issue: Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion
sagging. The vehicle may also exhibit an illuminated air bag warning indicator with DTCs B1408, B1405, B1407,
B0001, B0010 and/or B1404 stored in the RCM. To correct this condition, follow the Service Procedure to replace the
suspension mat assembly and install additional webbing strap assemblies to the seat frame.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
* 2019-2021 Transit
+ Built on or before 11-Feb-2021
+ At least one of the following conditions:
- Driver seat cushion sagging
- Illuminated air bag warning indicator with DTCs B1408, B1405, B1407, BO001, BO010 and/or
B1404
Parts
Service Part Claim Package Order Number in ar
LK4Z-6162948-A Front Seat Cushion Strap
Ckaz-9961711-H Seat Track Assembly
CK4Z-14611D10- 1 1 1 Side Airbag - Vehicles Equipped With
A Standard Seat
LK4Z-14611D10-A 1 1 Side Airbag - Vehicles Equipped With
Swivel Seat
Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
Labor Times
2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In The Right Front 242053A 1.0
Seat Includes Time To Remove And Install Seat (Can Be Claimed With Operation D And F) Hrs.
(Do Not Use With Any Labor Operations Outside Of This Article)
2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In The Left Front Seat | 242053B 1.0
Includes Time To Remove And Install Seat (Can Be Claimed With Operation D Or E And F Or Hrs.
G) (Do Not Use With Any Labor Operations Outside Of This Article)

2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In Both Right And Left | 242053C 1.7
Front Seats Includes Time To Remove And Install Seats (Can Be Claimed With Operation D Hrs.
Or E And F Or G) (Do Not Use With Any Labor Operations Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Track Assembly Is Replaced One 242053D 0.4
(1) Front Seat (Can Be Claimed With Operation A-C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Track Assembly Is Replaced Both 242053E 0.7
(2) Front Seats (Can Be Claimed With Operation C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Side Airbag Is Replaced One (1) Front 242053F 0.5
Seat (Can Be Claimed With Operation A-C) (Do Not Use With Any Labor Operations Outside Hrs.
Of This Article)
2019-2021 Transit: Additional Time To Be Used When Side Airbag Is Replaced Both (2) Front 242053G 1.0
Seats (Can Be Claimed With Operation C) (Do Not Use With Any Labor Operations Outside Of Hrs.
This Article)
Repair/Claim Coding
Condition Code:
Service Procedure
1. Remove the affected driver seat track. Refer to WSM, Section 501-10A, starting with Step 2.
2. Inspect the seat airbag deployment circuit for damage as shown in Figure 1. If damage is present, replace the side
airbag. Refer to WSM, Section 501-20B.
Figure 1
\
= ~ Wa
} = “4 :
14 4 : 08
| y
\ = ) A ; dae
\ ar
C a
—
= -
417016! me
3. Inspect the driver seat track assembly for damage. Is the driver seat track assembly damaged?
NOTE: Small cracks around the bolt are considered normal. (Figure 2)
Figure 2

(ts
ti
uo}
SZ A, if
£390181 Vf
(1). Yes - replace the seat track assembly. Refer to WSM, Section 501-10A Front Seats > Removal and
Installation > Front Seat Track. Proceed to Step 5.
(2). No - proceed to Step 4.
4, Remove the damaged suspension mat assembly.
(1). Remove all wire harness attachments (fir trees) from the suspension mat assembly.
(2). Disengage the 3 suspension mat assembly forward attachments from the cushion pan. (Figure 3)
Figure 3

ee \
[ ES: 1 | eee,
Ne "=F
eS
Be “a
eh
FSA Ha ER
Je Qo EN
ai a ie | es el he
e a Wea
RE Poeefeee| eu | I |
Say on LN | IID
uN —— =I] | il
P ( \ eC WAN
(ALS — Se)
(= Ea
We ae EB
3 ‘
(3). Remove the suspension mat assembly 3 rearward attachments. The suspension mat assembly has a snap fit
on the rear tube. (Figure 3)
5. Install 2 webbing straps assemblies. Installation shown from the under-side of cushion assembly.
(1). With the red thread visible, route the end of the 1st webbing strap assembly without the metal ring between
the cushion pan and the front cross-car tube. (Figure 4)
Figure 4

7 NJ iW
DODACI AOODPAL PACOOF OO
CoeepaOAnOdE = aaa eae
DOA AOOD PALL PAT IPE ATOOLSAAL
ee
reese
a
LLY ae roeaea
[Se SHRD
|} tn — OS
OOF TT re ( \
bATHA ire
BAO Vay 9° 5 Le
DUDA VOCE FFOOGF IO OLAAL>
LEE Cor CA LOD
OUP FT ID ALF kei
fe) nl CALLING
FRY iu ° Se [|
FTAA Do g
DOAN OCIA rey ee =
390183
(2). Continue rearward and route the webbing strap assembly between the suspension mat assembly and the rear
tube. (Figure 5)
Figure 5

J AN
—— 1 Rial
AD WO A,
ADGA UG Ase
COA gaa!
DOOD) $LG WOOO
AAG IO
coUUG A
aco, = Beary,
FILLIES LAY br
WM 0
A\ Tf [
Awe, \ Aa
OS
—s 7
& IK
PRE Poo
OOUITOOOY OIL
A) eK IIT LE
TOIL OY awe
Ta = PAA
Ta Aa
TFA Nanaia SECC
AEA WIL:
7 se WIA.
= WTO.
&) ‘on onest al Fisctrical harnesses are bel
a. e seat cushion), then the veebbing' crepe anaes thewire vee onthe
e wire harnesses on the Seacon ne

5
Pa ele 5
J me SS
Ss Sb SS
POE
= | | Jo
S| S43
ee
“(awit erty (howe and insert it. After the fold is all the way through the ring,

£390186
(5). Repeat the process to install the second webbing strap assembly.
(6). The metal ring should be positioned forward in vehicle. (Figure 8)
Figure 8

_ %
f ee ee ost
ae es ell
: Li ee =
es | O
He =——H
vy a
-——_ —_ a
A fe ee rv
=e [| a S
=a TF ea ATTRA AAA,
AN (AA ITI AAAAAH I
SLT AAA CITA AAA LETT AAA
ed yA Ore CAAA, FFI EZ
[FFE LOTT EET OOM EEE er a
"Seeeses
CLO Er
a 2 ees = lo 0 o-apeee a
=| : AAS
Ty TOTTI OTTO AAAS
<A rl
x OEE OTT TEE [A AAA WEA EG
TZ ANNA A A AGA FH DAA JOTI Ke
4» EAL AAA hy MILE KA
ya SLND TYP ATTAIN KI TOA,
| UI , ENOL AAL VE
C-) ll CEG
| T TP LPH gs
CEG EA Arreee FP ae
ee A AAOIGY CAI Wo EE (es
— ELI OF - ALLE Fy ALOT
| ET EE PA CAA
; MikrrzaTry |
° a ei ER ae
390187
6. Install the new suspension mat assembly from the service kit.
(1). Locate the suspension mat to the cushion and webbing assembly.

. e rear tube verify one webbing is located between the left and center suspension attachment and the
2). At th tubs bbi located betw the left and te itachi it and th
other is between the center and right suspension attachment. (Figure 9)

Figure 9
ati Hs
Na Se SS :
( 0) % Sv lp o
\ 0 |= A
<q > i 9
\\ Ci-= (f= FS oo 7
O iS ( —T [ ul
390188

|. Apply force to secure the rear attachment features, attacnment feature isa snap-on.

3). Apply fe t th ittachi it feat itachi t feat

(4). Secure the front of the suspension mat to the retaining tabs on the cushion pan (no tools required). (Figure
10)
Figure 10
Se eel
—_ \
[ \
]
a
- ~
— A
ez
390189 FE
(5). Verify the cross-car position of the webbings. The position should be aligned with the stud on the suspension
mat. (Figure 11)
Figure 11

—_
—==
IE a 3 O
=r =
a
} rA—]
f =<
= oT
SS) Ss \ FH AAA
a les
I Fearne Bee cee.
“y ee Hee FP Ee caer?
roy ELAATA EA ez. Pa “RPA PARA
MITT FEAT PEE a - Ce) AAA
— LAAT PEE Cees re
TF . AA
“3 ir) ee
oY ° ; EAA Ee Bare
PPA ae SAAT A TA aes ert
— AAA ieee A aw
4AM a re eee. eaeeee ee eeeng: ea?
AAA AAAI EIA ay FAA ee a
ay EE ZALIAIH = meas leceses, ea
2 SAAD EPA | Ul LATTE Ee
aA | 0 G74 rer
G-) | “> FP, STF
ie LI LED) (5
a eee CEA
. PP Ae A egeeezeaes. iI
rz OI, FALLOT ra CII TIE SY q
Ar OTA Zzeeenss eke YEA |) L
=< 222287977 Nee wae as 6 Ere>
waa (—==)} EP
Ȣ o ot) 9 Oooo ee
3 ero, AA
HF AA an Kear AeA
44 err ieee AAA ALATA
ze LAR ee KA ee egeezesases:
cra BO A C4 ae EAA
Ey Sy FALL 24 LEI ae
CON LATA Ceres RA be ee Caer
: igure 12)
enn ) to the suspension mat. (Figut
. S
(6). Secure the wire harness(e:
Figure 12

N = i>
a oO !
. |
r \ (
4 oa —
ee — a——
| ee
‘ = —_—
‘|
oe 4 2
i
> (
sa \ | \ :
*
_—
N -_
- aa <r
tam _<f- — “ |
368034
NOTE: Make sure all electrical harnesses hang below the webbing and not between the webbing and
suspension mat. When the final assembly is installed in the vehicle, it will have the suspension mat on top
(closest to the cushion), then the webbing straps, and then the wire harnesses on the bottom. (Figure 6)
7. Notch the cushion trim rear j-retainers for clearance to the webbings.
(1). Measure 1 3/4 in. (45 mm) and cut with a knife along the dotted line. (Figure 13)
Figure 13
cco eee
eae
-——
ba
SSS e—E—E—EeE———eE
390192

al

1

1

1

1

1

1

1

€390195 >

8. Reinstall the affected driver seat track. Refer to WSM, Section 501-10A.
© 2024 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.