News Channel Update |

TO: Freightliner Dealer Principals, General FROM: Anthony Washington, Senior Manager,
Managers, Service Managers, Parts Managers | Regulations and Certifications

Re: Launch Recall Campaign Notification
Model 907 Sprinter

Model Years 2019-2021

Inspect Frame Reinforcement

DATE: February, 2024

qe,
IMPORTANT RECALL CAMPAIGN INFORMATION

Please see the attached documents related to the campaign listed above.

Daimler Vans USA, LLC

A Mercedes-Benz Group AG Company

One Mercedes-Benz Drive Sandy Springs, GA 30328 Pew atl 0)8)

News Channel Update |

Campaign No. : Campaign Desc. :

Inspect Frame Reinforcement

2024010007 VS3ROHRAH

This is to notify you of a Recall Campaign to inspect the Frame Reinforcement on approximately 130 MY 2019-2021 Freightliner
Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All
affected VINs will be flagged as "OPEN" in VMI and cannot be sold.

| Background

Mercedes-Benz AG ("MBAG"), the manufacturer of Freightliner Sprinter Vans, has determined that on
certain Sprinter (907 platform) vehicles, the longitudinal frame members of the body-in-white might not
meet specifications. Missing reinforcements might lead to damage in the rear area of the longitudinal
frame members. Over time, impairment of driving stability cannot be ruled out. In addition, vehicles
equipped with a bench seat in the 3rd passenger seat row, could experience a failure of the seat
mountings in the event of a crash. In this case, the risk of injury would increase.

Issue

DVUSA will conduct a voluntary recall. As a precautionary measure, an authorized Freightliner Sprinter

, .
What We're Doing dealer will check the longitudinal frame members on the affected vehicles and rework them, if necessary.

Parts are available and can be ordered as necessary.

Vehicles Affected

Vehicle Model Year(s) 2019-2021

Vehicle Model Sprinter

Vehicle Populations
Population 130
Dealer Inventory 0

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered
by this notification until the vehicle has been repaired.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this
notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline An owner notification letter to be mailed in March, 2024.

AOMS/SOMS AOMs — This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.

This recall may affect vehicles in your fleet. Please contact your respective DVUSA fleet

Rental Fleet Partners representative for further information and next steps. For repairs, please contact your

preferred DVUSA dealer.

While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer

satisfaction.

Daimler Vans USA, LLC

A Mercedes-Benz Group AG Company

One Mercedes-Benz Drive Sandy Springs, GA 3032: 770.705.0600

Model 907. 6#4/7HH #T
with code V40 (Crew cab floor assy)

Operation no. of the operation texts or standard texts and flat rates

Category | Op. no. Operation text Time Damage Code| Codeword
L 121609 | Operations: Subsequently reinforce 2 longitudinal | 14.3 hrs 3190304 \VS3ROHRAH
frame members

D61.25-A014-79

7 Vehicle floor a Dimension (width of crease)
1.7 Sections b Dimension (approx. 120 mm)
o7 Welding protection blanket d Dimension (approx. 190 mm)

V-RC-2024010007

c Dimension (approx. 565 mm)

D61,25-A024-76

D61.25-A013-78
1 Vehicle floor 3 Reinforcements
Reinforcements or Welding protection blanket

2 V-RC-20240 10007

The high voltage used for electric
welding presents a lethal hazard.
Risk of explosion from welding in
areas close to highly inflammable
materials. Risk of injury from
weld splatter and UV-light when
welding. Risk of poisoning from
inhaling welding gases

Use insulating mats. Wear
protective clothing, safety glasses
and a protective mask. Remove
highly inflammable materials from
the hazard area. Use air extraction
system.

AS00.00-Z-0007-01A

Caution

Risk of injury caused by scraping
or cutting body parts on sharp
vehicle parts

Always wear protective gloves
when working on or near sharp
and non-deburred vehicle parts.

Deburr repair panels.

AS00.00-Z2-0017-01A

Measures for preventing damage
to vehicles or components when
performing electric welding work

AHO00.00-P-0005-01KOA

Ee

Notes on battery

AH54,10-P-0001-01A

Rie

General information on body repair

AH60.00-P-0001-01KOA.

Be

Notes on carrying out repair work
in the vehicle interior

AH68.00-D-0001-01KOS

Check

Check whether vehicle is affected
by measure.

Clip: Subsequently reinforce
longitudinal frame member (code:
VS3ROHRAH, acc. no.: 31 903 04)

Fa

A video with a simplified
presentation is available for this
measure. Nevertheless, all work
instructions and information in
this document are to be
observed as a matter of priority.

Page 7

Remove

2 Remove passenger bench seat.
I=AR Model 907. 6##/7## #T with AR91.21-D-4425TS
passenger compartment seating
3 Remove seat anchorages for
passenger bench seat/passenger
bench seats.
AR AR91.21-D-3772TSR
4 Remove B-pillar trim on driver's
side.
I=AR Model 907.7 AR68.30-D-4707TS
KAR Remove/install B-pillar trim Model 907.6 AR68.30-D-4705TS

V-RC-20240 10007

5 Remove B-pillar trim on front
passenger side.
IFAR Model 907.7 |AR68.30-D-4706TS
KAR Remove/install B-pillar trim Model 907.6 AR68.30-D-4705TS
6 Remove D-pillar trim.
KAR AR68.30-D-4497TSR
7 Remove floor covering in
passenger compartment.
AR AR68.80-D-0012TSR
Retrofit reinforcements
8 Scribe separation lines on vehicle [i]
floor (1). The width of the cutout is based on
the laser weld seams (A).
The length of the cutout is based
on the chamfer (D).
Dimension a: 70 mm
Dimension b: 120 mm
Dimension d: 180 mm
9 Cover all detachable parts
remaining in vehicle with welding | Commercially available devices/
protection blankets (01). tools
Welding protection blanket
10 Detach vehicle floor (1). ®
Do not make the cuts too deep.
This prevents damage to the
component parts located
underneath.
1 Remove sections (1.1). (il
Do not dispose of sections (1.1).
12 Clean weld joints and sheet metal |[i]
flange. Commercially available devices/
tools
Rotary wire brush
13 Retrofit reinforcements (2, 3). Page 8
ws 000 588 02 84 00 Welder WS60.00-P-0022K
For reinforcements (3), observe
dimension c: 565 mm.
li]
Commercially available devices/
tools
Clamping pliers (Standard)
Smoke extraction
Rotary wire brush
1K-zine dust paint BR00,45-Z-1056-07A
14 Insert vehicle floor (1).
ews 000 588 02 84 00 Welder IWS60.00-P-0022K

V-RC-20240 10007

Clean weld joints and sheet metal
flange.

fi]

Commercially available devices/
tools

Clamping pliers (Standard)
Smoke extraction
Rotary wire brush

Remove welding protection
blankets.

15
16

Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.

Prime repair area with primer filler.

Notes on paintwork repairs

No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.

i]

Use only primer fillers approved by
manufacturer.

See guidelines for paint technology
in the workshop portal.

AS98.00-Z-0002-01A

AH98.00-P-9408-02A

[A\Danger

Risk of explosion caused by
paint vapors igniting. Risk of
poisoning caused by inhaling
paint vapors.

Paint repair area and adjacent
surfaces.

General notes on touch-up
applicators and paint spray cans
Notes on paintwork repairs

No smoking! No open fire! Use
respiratory protection, protective
clothing, gloves, safety glasses
and protective skin cream. Ensure
that the area is well ventilated.