NHTSA ID Number: 10251079
Manufacturer Communication Number: L-SB-0006-23
TSB/Document Date: 2024-03-04
Summary
TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350, and UX 250h vehicles equipped with Lexus
Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth®. ?Bug fixes. This software update removes the following feature: ?Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: ?User profile. ?Over-the-air (OTA) notifications. ?Ability to search during a call. ?Bug fixes settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 ? 2023 model year LX 600 vehicles; 2023 ? 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 450h+, RX 500h, and UX 250h vehicles; 2022 ? 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model year LS 500 and LS 500h vehicles; 2024 model year LC 500, LC 500C, and LC 500h vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: ?User interface design. ?Intelligent assistant. ?Navigation lane guidance. ?Phone book se
Bluetooth® connectivity performance.
Display screen shows phone call ongoing after it has ended on the phone.
Two Bluetooth® phone calls active at once.
Combination meter does not show compass when Android Auto® navigation is ON.
Combination meter does not show compass when Apple CarPlay® navigation is ON.
Date is incorrect when there is no GPS signal available.
Incorrect navigation guidance is displayed.
Map orientation resets.
Map 2D/3D view resets.
Map zoom level resets.
Navigation announces crossing state borders incorrectly while driving.
Navigation recalculation is stuck.
Navigation route guidance is inoperative AFTER remote engine start.
Traffic flow not updating while zoomed out.
Unable to launch navigation by tapping on icon.
Voice recognition command improvements.
Voice recognition inoperative during Sirius XM® playback.
Voice recognition reply improvements.
Saved radio stations will not display station names.
Sirius XM® channel presets in non-Sirius XM® regions.
© 2024 Lexus, a division of Toyota Motor Sales, USA
L-SB-0006-23
Rev1
February 13, 2023
Page 7 of 21
Head Unit Software Update (Panasonic)
Software Update Information (continued)
Sirius XM® radio is inoperative.
Wi-Fi/DCM message appears in English instead of French.
The following conditions and performance improvements for Lexus Multimedia are addressed with
this head unit software update for versions 1040 or earlier:
User profile.
OTA notifications.
Ability to search during a call.
Bug fixes settings/configuration.
Security enhancements.
The following conditions and performance improvements for Lexus Multimedia are addressed
with this head unit software update for versions earlier than 2050:
Apple CarPlay® freezes or reboots (this does not affect the backup camera).
Navigation guidance in combination meter is missing during Apple CarPlay®.
Combination meter keeps Apple CarPlay® navigation arrow after disconnection.
Combination meter shows Apple CarPlay® call in progress AFTER it has ended.
Apple CarPlay® audio source does not resume after ACC cycle.
Audio plays from device instead of vehicle during Apple CarPlay®.
Apple CarPlay® audio plays instead of another last source.
Unstable Apple CarPlay® call.
Apple Music® Live Streaming Radio station descriptions are incorrect.
Explicit song playback is possible even if it is set to OFF in Apple Music®.
Apple CarPlay® system enhancements and updates.
Muted Android Auto® call does not unmute.
User Profile does not load using Android Bluetooth®.
Android AutoTM disconnects after ending SOS call.
Android AutoTM system enhancements and updates.
Head unit reboots (this does not affect the backup camera).
Load last saved user profile.
Passenger microphone inoperative.
Assistant/microphone activates unintentionally.
Assistant hint is displayed in Spanish or French instead of English (when English is the
system-selected language).
© 2024 Lexus, a division of Toyota Motor Sales, USA
L-SB-0006-23
Rev1
February 13, 2023
Page 8 of 21
Head Unit Software Update (Panasonic)
Software Update Information (continued)
French voice command “What's my cruising range” displays in English.
Virtual Assistant system enhancements and updates.
Mode button does not mute Amazon Music®.
Amazon Music® does not resume after a Microsoft Teams call.
Navigation distance units do not reflect the selected units.
Navigation system enhancements and updates.
Steering wheel Push-to-Talk (PTT) button short press inoperative.
Slow head unit response from steering pad switches.
Bluetooth® connectivity performance.
The Parking Support Brake (PKSB) icon remains on screen (this does not affect the
backup camera).
“Default Source” description is not translated to French and Spanish.
“Audio Off” banner appears when adjusting the ringtone setting while the audio is OFF.
HVAC menu does not go to the CLIMATE screen from the COMFORT screen.
Sirius XM® Banner information is in English instead of Spanish (when Spanish is the
system-selected language).
Sirius XM® satellite radio system enhancements and updates.
Destination assist system enhancements and updates.
HMI updates and enhancements.
The Head Unit (HU), Virtual Database (VD), and CAN (CA) update files may be accessed in the
table below.
MODEL SERIES
MODEL YEAR
HEAD UNIT
2023
2023 – 2024
ES
Entry
2023
2023 – 2024
LC
2024
Premium
LS
2023
2022
LX
2022 – 2023
TYPE
CALIBRATION ID
CA
rb_update_2023_ES_NE_CA_D_01040.zip
HU
rb_update_2024_ES_NE_HU_D_02050.zip
VD
rb_update_2024_ES_NE_VD_D_02050.zip
CA
rb_update_2023_ES_NP_CA_D_01040.zip
HU
rb_update_2024_ES_NP_HU_D_02050.zip
VD
rb_update_2024_ES_NP_VD_D_02050.zip
HU
rb_update_2024_LC_NP_HU_D_02050.zip
VD
rb_update_2024_LC_NP_VD_D_02050.zip
HU
rb_update_2023_LS_NP_HU_D_02050.zip
VD
rb_update_2023_LS_NP_VD_D_02050.zip
CA
rb_update_2022_LX_NP_CA_D_01040.zip
HU
rb_update_2023_LX_NP_HU_D_02050.zip
VD
rb_update_2023_LX_NP_VD_D_02050.zip
© 2024 Lexus, a division of Toyota Motor Sales, USA
L-SB-0006-23
Rev1
February 13, 2023
Page 9 of 21
Head Unit Software Update (Panasonic)
Software Update Information (continued)
MODEL SERIES
MODEL YEAR
HEAD UNIT
2022
2022 – 2024
NX
Entry
2022
2022 – 2024
Premium
Entry
RX
2023 – 2024
Premium
2023
2023 – 2024
UX
Entry
2023
2023 – 2024
Premium
TYPE
CALIBRATION ID
CA
rb_update_2022_NX_NE_CA_D_01040.zip
HU
rb_update_2024_NX_NE_HU_D_02050.zip
VD
rb_update_2024_NX_NE_VD_D_02050.zip
CA
rb_update_2022_NX_NP_CA_D_01040.zip
HU
rb_update_2024_NX_NP_HU_D_02050.zip
VD
rb_update_2024_NX_NP_VD_D_02050.zip
HU
rb_update_2024_RX_NE_HU_D_02050.zip
VD
rb_update_2024_RX_NE_VD_D_02050.zip
HU
rb_update_2024_RX_NP_HU_D_02050.zip
VD
rb_update_2024_RX_NP_VD_D_02050.zip
CA
rb_update_2023_UX_NE_CA_D_01040.zip
HU
rb_update_2024_UX_NE_HU_D_02050.zip
VD
rb_update_2024_UX_NE_VD_D_02050.zip
CA
rb_update_2023_UX_NP_CA_D_01040.zip
HU
rb_update_2024_UX_NP_HU_D_02050.zip
VD
rb_update_2024_UX_NP_VD_D_02050.zip
© 2024 Lexus, a division of Toyota Motor Sales, USA
L-SB-0006-23
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: L-SB-0006-23
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.