NHTSA ID Number: 10250485
Manufacturer Communication Number: ManualE
TSB/Document Date: 2024-02-20
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model Y vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
cover by inserting the wires into the tow eye opening and aligning the tow eye cover into position and snapping it
into place.
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Interior Storage
Center Console
In addition to housing an RFID transmitter that reads key fobs and key cards (see Key Card on page 28), the center
console includes cup holders, two storage compartments, and a phone dock for two phones (or other devices) or a
wireless phone charger (depending on date of manufacture)a wireless phone charger (see Interior Storage on page
48).
To open the main storage compartment, pull its cover upward. Open the other storage compartment or access the
phone dock by pressing firmly near the cover's opening edge. To close a storage compartment, push its cover down
gently.
To open the main storage compartment, pull its cover upward. Open the front storage compartment by sliding its
cover forward.
Rear Console
Your Model Y has a rear console integrated in the center of the second row seat back. Pull the console down to
access the rear cup holders, or use it as an armrest.
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Third Row Cup Holders (7-seat models only)
If Model Y is equipped with seven seats, two cup holders are located between the third row seats.
Coat Hangers
Your Model Y has a coat hanger on each side of the vehicle in the second row next to the reading light. Push the
coat hanger to release it. Push it again to retract it.
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Glovebox
To open the glovebox, touch Controls > Glovebox. The glovebox automatically opens and its light turns on.
To close the glovebox, push it upward until it clicks into its closed position.
For additional glovebox security, touch Controls > Safety > Glovebox PIN to set a 4-digit PIN (see Glovebox PIN on
page 175).
NOTE: If you leave the glovebox open, its light eventually turns off.
NOTE: The glovebox locks whenever closed and you lock Model Y using the mobile app, key card, you leave Model Y
carrying your phone key (if Walk-Away Door Lock is turned on), or if Valet mode is active (see Valet Mode on page
112). It does not lock when Model Y is locked by touching the lock icon on the touchscreen.
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WARNING: When driving, keep the glovebox closed to prevent injury to a passenger if a collision or sudden
stop occurs.
Seating and Safety Restraints
Front and Rear Seats
Correct Driving Position
The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures
greater protection.
Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible:
1. Sit upright with both feet on the floor and the seat back reclined no more than 30 degrees.
2. Make sure you can easily reach the pedals and that your arms are slightly bent when holding the steering wheel.
Your chest should be at least 10 inches (25 cm) from the center of the airbag cover.
3. Place the shoulder section of the seat belt mid-way between your neck and your shoulder. Fit the lap section of
the belt tightly across your hips, not across your stomach.
Model Y seats include integrated head supports in the front that cannot be adjusted or removed.
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Adjusting the Front Seats
1. Move seat forward/backward and adjust the seat’s height and tilt angle up/down.
2. Adjust backrest.
3. Adjust lumbar support (if equipped).
CAUTION: Do not move a front seat's backrest fully forward when the seat is also in the fully forward position.
Doing so can cause the top of the seat to hit, and potentially damage, the sun visor.
WARNING: Before adjusting a front seat, check that the area around the seat is free of obstacles (people and
objects).
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WARNING: Do not adjust seats while driving. Doing so increases the risk of a collision.
WARNING: Riding in a moving vehicle with the seat back reclined can result in serious injuries in a collision, as
you could slide under the lap belt or be propelled into the seat belt. Ensure your seat back is reclined no more
than 30 degrees when the vehicle is moving.
Calibrating Seats
(If equipped) You can calibrate the driver seat. This is useful if you find your seat range limited or your driver profile
does not automatically adjust the seat for you. Navigate to Controls > Service > Driver Seat, Steering & Mirrors
Calibration and follow the instructions on the touchscreen.
WARNING: Ensure nothing is behind or underneath the driver seat during calibration. Failure to do so may
cause serious injury.
Adjusting Second Row Seat Backs
Model Y provides seating for up to three passengers in the second row. The seat back is split 60/40 so adjusting the
left seat back moves the seat backs for both the left and center seating positions, whereas adjusting the right seat
back moves only the rightmost seat back.
For vehicles with 5 seats:
Use the adjustment handles on the outside corner of each second row outboard seat back to adjust the
corresponding seat back. While pulling and holding the handle, move the seat back to the desired position, and then
release the handle. Ensure the seat back is securely latched into position by pushing it forward and rearward.
For vehicles with 7 seats:
Use the adjustment handles on the side shield of each outboard seating position to adjust the corresponding second
row seat backs. While pulling and holding the handle, move the seat back to the desired position, and then release
the handle. Ensure the seat back is securely latched into position by pushing it forward and rearward.
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Folding Second Row Seat Backs
To maximize cargo space, each second row seat back can be folded fully forward to lay flat. While pulling and
holding the handle, push the corresponding seat back fully forward.
NOTE: Before folding seats fully forward, remove any items from the seats and the rear footwell. To allow the seat
backs to fold completely flat, you may need to move the front seats forward.
NOTE: Driving with second row seats folded forward may increase perceivable noise and/or vibration coming from
the rear of the vehicle (trunk, suspension, etc.).
To allow you to carry long items (such as skis) in the rear of Model Y, the center seat back can also be independently
folded forward. Pull the handle on the rear of the seat back to unlatch it, then pull it forward.
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You can also fold the second row seat backs fully forward by pressing the corresponding switch located on the left
side of the rear trunk. Pressing the switch causes the seat back to swing forward. You can then push it downward so
it lays fully flat.
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WARNING: Before pressing the switch to fold the seat back, you MUST keep body parts (hands, fingers, etc.)
and objects away from the edges of rear seats. The seat can swing forward with considerable force and cause
injury or damage.
To return the seat backs to their upright position, pull it upwards until it locks into place. To confirm that the seat
back is locked in the upright position, try pulling it forward.
NOTE: Before raising a second row seat back, make sure that the seat belts are not trapped behind the backrest.
WARNING: Always ensure the seat backs are locked in their upright position by pushing it forward or rearward.
Failure to do so increases the risk of injury.
Moving Second Row Seats (7-seater only)
Lift the bar located beneath each outboard seating position to unlock and move the second row seats forward or
rearward. The bench seats have a 60/40 split. Therefore, the bar on the left side moves the seat for the left and
center seats, whereas the bar on the right side moves only the rightmost seat. Pull up and hold the bar while moving
the seat forward or rearward. Release the lever when the seat is at the desired location. Push the seat rearward and
forward to ensure the seat(s) are locked into position.
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Accessing Third Row Seats (7-seater only)
A third row ingress button is located on the backrest of each second row outside seat. This button makes it easy for
passengers to access the third row seating positions. To access a third row seat:
1. Press the button on the associated second row backrest.
NOTE: If you press the button and do not move the seats, the seats relock.
2. Push the second row backrest forward. The seat then releases and pitches upward.
3. Push the seat fully forward.
To relock the seats, first push the seat rearward. You will hear the seat tracks lock. Then push the seat downward to
engage the rear latches onto the floor strikes. You will hear the latches lock. If the seat does not latch onto the floor,
the touchscreen displays a warning indicating that the seat is not properly locked into position.
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WARNING: Do not use the button when a child is seated in a seat that will move. Using the button moves the
combined left and center seats forward and can squeeze the occupant. Use this button only when the second
row seat is unoccupied. Before driving, ensure the seat and the seat back are securely latched into position.
WARNING: Do not use a second row seating position when the seat is not securely latched into position,
WARNING: After using the button to access the third row, push the second row seat backs into their upright
position, ensuring that the seat backs are securely latched and "clicked" into position by trying to move them
forward and rearward. Failure to do so increases the risk of injury.
WARNING: Keep the area on the underside of the second row seats free of debris to ensure reliable locking of
the floor latches.
WARNING: If an occupant is seated in the the third row when pushing down on the second row seat to engage
the floor latches, ensure that the occupant's feet are not located under the second row seat.
Folding Third Row Seat Backs (7-seater only)
To fold a third row seat, first ensure that the head support is fully down as shown (see Head Supports on page 59).
Then press the button located in the top corner of the seat back and fold the backrest downward.
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NOTE: To return the seat backs to the upright position, pull the seat back upward until it latches into place. Try
pulling the backrest forward to confirm that it is securely latched in the upright position.
NOTE: Before folding the seat backs, remove any items from the seats and the footwell. To allow the backrests to
fold completely flat, you may need to move the second row seats forward.
NOTE: Driving with the third row backrests folded forward may result in increased perceivable noise and/or vibration
coming from the rear of the vehicle (trunk, suspension, etc.).
WARNING: Always ensure the seat backrests are locked in their upright position before travel. Failure to do so
increases the risk of injury.
Head Supports
The front seats include integrated head supports that you can not adjust.
The second row outboard seats include an adjustable head support that you can raise, lower, or remove. When either
of these seats is occupied by a passenger that is not in a child safety seat, the corresponding head support should
be adjusted (align the center of the head support with the center of the occupant's head) and locked into position.
To raise a head support on a second row outboard seat, pull it upward to the desired position. To lower it, press and
hold the button on the base of the outer post while pushing it downward.
The second row center seat, and both third row seats (if equipped), are equipped with the option to raise a head
support. Initially stowed into the seat's back rest, you can access the head support by pulling it upward.
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WARNING: When installing a child safety seat in a second row seating position, or in the third row (if
equipped), you must lower the head support. The headrest must be raised and locked in place when sitting in
the rear middle seat.
To stow the head support in the second row center seat, press and hold the button on the base of the post while
pushing the head support fully downward.
To lower a head support in the third row, press and hold the button on the base of the post while pushing the head
support fully downward.
WARNING: To minimize the risk of severe injury or death in the event of a collision, ensure that head supports
are positioned correctly before driving.
Removing/Installing a Head Support
All head supports in the second and third row (if equipped) seating positions can be removed. To remove a head
support:
1. Fully raise the head support by pulling it upward.
2. Press and hold the button located at the base of one of the posts.
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3. Insert a short, flat object (such as a small flat-head screwdriver) into the opening in the base of the opposite post
and pull the head support upward.
To re-install the head support:
1. With the front of the head support facing forward, insert both posts into the corresponding holes on the seat
back.
2. Press downward on the head support until it clicks into place.
3. Pull upward on the head support to ensure that it is secure.
WARNING: Ensure that the head support is correctly installed before seating an occupant. Failure to do so
increases the risk of injury or death if a collision occurs.
Seat Heaters
The front and second row seats contain heating pads that operate at three levels from 3 (highest) to 1 (lowest). To
operate the seat heaters, see Operating Climate Controls on page 182.
WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose
capacity to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should
exercise caution when using the climate control system and seat heaters.
Seat Covers
WARNING: Do not use seat covers in Model Y. Doing so could restrict deployment of the seat-mounted side air
bags if a collision occurs. Also, if the vehicle is equipped with an occupant detection system that is used to
determine the status of the passenger front airbag, seat covers may interfere with this system.
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Seat Belts
Wearing Seat Belts
Using seat belts and child safety seats is the most effective way to protect occupants if a collision occurs. Therefore,
wearing a seat belt is required by law in most jurisdictions.
Both the driver and passenger seats are equipped with three-point inertia reel seat belts. Inertia reel belts are
automatically tensioned to allow occupants to move comfortably during normal driving conditions. To securely hold
child safety seats, all passenger seating positions are equipped with an automatic locking retractor (ALR) feature
that, by fully extracting the seat belt (beyond the length needed for a typical adult occupant), locks the belt into
place until the seat belt is unbuckled.
The seat belt reel automatically locks to prevent movement of occupants if Model Y experiences a force associated
with hard acceleration, braking, cornering, or an impact in a collision.
Seat Belt Reminders
The seat belt reminder on the touchscreen alerts you if a seat belt for an occupied driver or passenger
seat is unbuckled. If all occupants are buckled up and the reminder stays on, re-buckle seat belts to
ensure they are correctly latched. Also remove any heavy objects (such as a briefcase) from an
unoccupied seat. If the reminder light continues to stay on, contact Tesla
.
You can temporarily disable a seat belt reminder associated with a rear seating position. This is useful when you are
carrying an object in a rear seat that triggers the seat belt reminder alert. To disable the reminder, touch the
associated seat on the seat belt reminder popup message that displays on the touchscreen when a seat belt
reminder is active. When a reminder is disabled, the seat belt reminder icon is replaced by a seat icon, for the current
drive only. Touch the seat again to re-enable the reminder.
WARNING: Seat belts must be worn by passengers in all seating positions. Do not disable a seat belt reminder
when the seating position is occupied by a passenger.
To Fasten a Belt
1. Ensure correct positioning of the seat (see Correct Driving Position on page 51).
2. Draw the belt out smoothly, ensuring the belt lays flat across the pelvis, chest and mid-point of your collar bone,
between the neck and shoulder.
3. Insert the latch plate into the buckle and press together until you hear a click indicating it is locked in place.
4. Pull the belt to check that it is securely fastened.
5. Pull the diagonal part of the belt toward the reel to remove excess slack.
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To Adjust the Shoulder Anchor Height
Model Y is equipped with an adjustable shoulder anchor for each front seat to ensure that the seat belt is positioned
correctly. The seat belt should lay flat across the mid-point of your collar bone while in the correct driving position
(see Correct Driving Position on page 51). Adjust the height of the shoulder anchor if the seat belt is not positioned
correctly:
1. Press and hold the button on the shoulder anchor to release the locking mechanism.
2. While holding the button, move the shoulder anchor up or down, as necessary, to correctly position the seat belt.
3. Release the button on the shoulder anchor so that it locks into position.
4. Without pressing the button, pull on the seat belt webbing and attempt to move the shoulder anchor downward
to check that it is locked into position.
WARNING: Ensure that the seat belt is positioned correctly and that the shoulder anchor is locked into position
before driving. Riding in a moving vehicle with the seat belt positioned incorrectly or with the shoulder anchor
not locked into position can reduce the effectiveness of the seat belt in a collision.
To Release a Belt
Hold the belt near the buckle to prevent the belt from retracting too quickly, then press the button on the buckle.
The belt retracts automatically. Ensure there is no obstruction that prevents the belt from fully retracting. The belt
should not hang loose. If a seat belt does not fully retract, contact Tesla
.
Wearing Seat Belts When Pregnant
Do not put the lap or shoulder sections of the seat belt over the abdominal area. Wear the lap section of the belt as
low as possible across the hips, not the waist. Position the shoulder portion of the belt between the breasts and to
the side of the abdomen. Consult your doctor for specific guidance.
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WARNING: Never place anything between you and the seat belt to cushion the impact in the event of a
collision.
Seat Belt Pre-tensioners
The front seat belts are equipped with pre‑tensioners that work in conjunction with the airbags in a severe frontal
collision. The pre‑tensioners automatically retract both the seat belt lower anchor and the upper shoulder webbing,
reducing slack in both the lap and diagonal portions of the belts, resulting in reduced forward movement of the
occupant.
The second row outboard seats are equipped with shoulder pre-tensioners to retract the seat belt webbing to
reduce forward movement of the occupant.
If the pre-tensioners and airbags did not activate in an impact, this does not mean they malfunctioned. It usually
means that the strength or type of force needed to activate them was not present.
WARNING: Once the seat belt pre-tensioners have been activated, they must be replaced. After any collision,
have the airbags, seat belt pre-tensioners and any associated components checked and, if necessary, replaced.
Testing Seat Belts
To confirm that seat belts are operating correctly, perform these three simple checks on each seat belt.
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1. With the seat belt fastened, give the webbing nearest the buckle a quick pull. The buckle should remain securely
locked.
2. With the belt unfastened, unreel the webbing to its limit. Check that unreeling is free from snags, and visually
check the webbing for wear. Allow the webbing to retract, checking that retraction is smooth and complete.
3. With the webbing half unreeled, hold the tongue plate and pull forward quickly. The mechanism should lock
automatically and prevent further unreeling.
If a seat belt fails any of these tests, contact Tesla
immediately.
For information about cleaning seat belts, see Seat Belts on page 244.
Seat Belt Warnings
WARNING: Seat belts should be worn by all occupants at all times, even if driving for a very short distance.
Failure to do so increases the risk of injury or death if a collision occurs.
WARNING: Secure small children in a suitable child safety seat as described in the Child Safety Seat topic.
Always follow the child safety seat manufacturer's instructions when installing.
WARNING: Ensure that all seat belts are worn correctly. An improperly worn seat belt increases the risk of
injury or death if a collision occurs.
WARNING: Do not wear seat belts over hard, fragile or sharp items in clothing, such as pens, keys, eyeglasses,
etc. The pressure from the seat belt on such items can cause injury.
WARNING: Seat belts should not be worn with any part of the strap twisted.
WARNING: Each seat belt assembly must be used by one occupant only. It is dangerous to put a seat belt
around a child being carried on an occupant’s lap.
WARNING: Seat belts that have been worn in a collision must be inspected or replaced by Tesla
, even if
damage to the assembly is not obvious.
WARNING: Seat belts that show signs of wear (such as fraying), or have been cut or damaged in any way, must
be replaced by Tesla.
WARNING: Avoid contaminating a seat belt’s components with any chemicals, liquids, grit, dirt or cleaning
products. If a seat belt fails to retract or latch into the buckle, it must be replaced immediately. Contact Tesla.
WARNING: Do not make modifications or additions that can prevent a seat belt mechanism from taking up
slack, or that can prevent a seat belt from being adjusted to remove slack. A slack belt greatly reduces
occupant protection.
WARNING: Do not make modifications that can interfere with the operation of a seat belt, or that can cause a
seat belt to become inoperable.
WARNING: Do not use after market comfort and convenience products that attach to the seat belts.
WARNING: When seat belts are not in use, they should be fully retracted and not hanging loose. If a seat belt
does not fully retract, contact Tesla.
WARNING: The seat belt system has no user serviceable parts and may contain pyrotechnics. Do not
disassemble, remove, or replace components.
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Airbags
Location of Airbags
Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors.
Model Y is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a
supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat
belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death
in the event of a crash.
1. Front airbags
2. Seat-mounted side airbags
NOTE: Your vehicle (if equipped, depending on date of manufacture) also has a seat-mounted airbag on the
inside portion of the driver's seat.
3. Curtain airbags
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How Airbags Work
Airbags inflate when sensors detect an impact that exceeds deployment thresholds. These thresholds are designed
to predict the severity of a crash in time for the airbags to help protect the vehicle's occupants. Airbags inflate
instantly with considerable force accompanied by a loud noise. The inflated bag, together with the seat belts, limits
movement of occupants to reduce the risk of injury.
Front airbags are not ordinarily designed to inflate in rear collisions, rollovers, side collisions and when braking
heavily or driving over bumps and potholes. Likewise, front airbags may not inflate in all frontal collisions, such as
minor front collisions, underride collisions, or minor impacts with narrow objects (such as posts or poles). Significant
superficial damage can occur to the vehicle without the airbags inflating and, conversely, a relatively small amount of
structural damage can cause airbags to inflate. Therefore, the external appearance of the vehicle after a collision
does not represent whether or not the front airbags should have inflated.
WARNING: Before modifying your vehicle to accommodate a person with disabilities in a way that may affect
the airbag system, contact Tesla.
Types of Airbags
Model Y has the following types of airbags:
• Front airbags: The front airbags are designed to reduce injuries if larger children or adults are riding in the front
seats. Follow all warnings and instructions related to seating a child on the front passenger seat (if permitted in
your market region).
• Seat-mounted side airbags: A seat-mounted side airbag in the front seats helps protect the pelvis and the thorax
region of the torso; the seat-mounted far side airbag in the inside portion of the driver’s seat helps protect the
head and torso. The seat-mounted side airbags on both the impacted and non-impacted side of the vehicle will
inflate in the event of severe side impact or severe offset frontal impact.
• Curtain airbags: Curtain airbags help protect the head. Curtain airbags on both the impacted and non-impacted
side of the vehicle will inflate only if a severe side impact occurs, or if the vehicle rolls over.
Airbag Status Indicator
The status of the passenger front airbag displays in the top corner of the touchscreen:
Before driving with a child seated on the front passenger seat (if legally permitted in your market
region), always double-check the status of the passenger front airbag to confirm that it is OFF.
When the passenger front airbag is OFF, it will not inflate when a collision occurs. This indicator also
displays when the seat is unoccupied.
To protect an adult occupying the front passenger seat, ensure the passenger front airbag is ON.
When the passenger front airbag is ON, it may inflate when a collision occurs.
Inflation Effects
WARNING: When airbags inflate, a fine powder is released. This powder can irritate the skin and should be
thoroughly flushed from the eyes and from any cuts or abrasions.
After inflation, the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the driver’s
forward vision is not obscured.
If airbags have inflated, or if your vehicle has been in a collision, your vehicle requires servicing before it will power
up. In addition, your airbags, seat belt pre-tensioners and any associated components must be checked, and if
necessary, replaced. Contact Tesla Service immediately.
In a collision, in addition to the airbags inflating:
• Doors unlock.
• Hazard warning lights turn on.
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• Interior lights turn on.
• High voltage is disabled.
NOTE: Depending on the nature of the impact and the forces involved, doors may not unlock in a collision and/or
damage may prevent them from opening. In such cases, the door may need to be opened using the interior manual
release, or other means of extrication (for example, exiting through another door, breaking the window, etc.).
NOTE: In some collisions, even if airbags did not inflate, high voltage may be disabled and you will be unable to
power up and drive. Contact Tesla Service immediately.
Airbag Warning Indicator
The airbag indicator on the touchscreen remains lit if the airbag system is malfunctioning. The only
time this indicator should light up is briefly when Model Y first powers up, in which case it turns off
within a few seconds. If it remains lit, contact Tesla immediately and do not drive.
Airbag Warnings
WARNING: All occupants, including the driver, should always wear their seat belts, whether or not an airbag is
also provided at their seating position, to minimize the risk of severe injury or death in the event of a collision.
WARNING: Front seat occupants should not place their arms over the airbag module, as an inflating airbag can
cause fractures or other injuries.
WARNING: Do not use seat covers on Model Y. Doing so could restrict deployment of the seat-mounted side
air bags if a collision occurs. It can also reduce the accuracy of the occupant detection system, if equipped.
WARNING: Airbags inflate with considerable speed and force, which can cause injury. To limit injuries, ensure
that occupants are wearing seat belts and are correctly seated, with the seat positioned as far back as
possible. The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of 10"
(25 cm) between an occupant’s chest and an airbag.
WARNING: Children should not be seated on the front passenger seat unless permitted by regulations in your
market region. Follow all regulations in your region for the appropriate way to seat a child based on the child's
weight, size, and age. The safest place to seat infants and young children is in a rear seating position. Seating
an infant or child in a rear-facing child restraint system on a seat equipped with an operational airbag can
cause serious injury or death.
WARNING: Do not use a rear-facing child restraint system on a seat with an operational airbag in front of it.
Doing so can cause injury or death if the airbag inflates.
WARNING: To ensure correct inflation of the side airbags, maintain an unobstructed gap between an
occupant’s torso and the side of Model Y.
WARNING: Passengers shouldn't lean their heads against doors. Doing so can cause injury if a curtain airbag
inflates.
WARNING: Do not allow passengers to obstruct the operation of an airbag by placing feet, knees or any other
part of the body on or near an airbag.
WARNING: Do not attach or place objects on or near the front airbags, the side of the front seats, the
headliner at the side of the vehicle, or any other airbag cover that could interfere with inflation of an airbag.
Objects can cause serious injury if the vehicle is in a collision severe enough to cause the airbag to inflate.
WARNING: Following inflation, some airbag components are hot. Do not touch until they have cooled.
Connectivity
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Mobile App
The Tesla mobile app allows you to communicate with Model Y remotely using your iPhone® or Android™ phone.
NOTE: The information below may not represent an exhaustive list of the functions available on the Tesla mobile app.
To ensure access to new and improved features, download updated versions of the mobile app as they become
available.
To Use the Mobile App
To set up the Tesla mobile app to communicate with your Model Y:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your Model Y by touching Controls > Safety > Allow Mobile Access.
4. Turn your phone's Bluetooth setting ON and ensure that Bluetooth is turned on within your phone's global
settings for the Tesla mobile app. For example, on your phone, navigate to Settings, choose the Tesla mobile app,
and ensure the Bluetooth setting is enabled.
Your phone and vehicle must both be actively connected to cellular service to allow the mobile app to communicate
with your vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an
area with limited or absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited
cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside
Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact Model Y.
Overview
The Tesla mobile app's home screen allows you to:
• See the name of your vehicle (if you have one).
• View your vehicle’s estimated range.
• See which drive mode the vehicle is in (Park, Reverse, Neutral, Drive).
• Lock or unlock your vehicle.
• Enable maximum defrost to warm your vehicle in cold conditions.
• Check your vehicle's charging information and open or close the charge port.
NOTE: Twisting red lines next to the battery icon indicate that the Battery is actively heating up (including while
charging or preparing to charge).
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current firmware version.
Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media
currently playing in the vehicle.
For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to
the movie, show, or video you want to play on your phone and touch the share button. Share the video with the Tesla
app and it appears on the touchscreen if Model Y is in Park.
Profile
In the Profile tab located at the top corner of your phone’s screen (shown as an avatar icon), you can:
• Switch to a different vehicle associated with your Tesla account, if you have access to more than one.
• Navigate the Tesla Shop.
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• Access the Tesla inbox.
• Manage your account information and view your order history.
• View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security
alarm has been triggered, charging updates, and new software updates. You can start updates from afar and
check its progress.
Controls
The Controls tab allows you to do the following:
• Open the front or rear trunk.
• Lock or unlock Model Y from afar.
• Open or close the charge port.
• Flash the lights or honk the horn to find where Model Y is parked.
• Enable Keyless Driving.
NOTE: Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you
forgot your PIN or your touchscreen is unresponsive (see PIN to Drive on page 175).
• Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see Smart
Garage on page 77).
• Vent the windows.
Climate
You can check the interior temperature and heat or cool the cabin before driving (even if it’s in a garage), control the
seat heaters, and defrost the windshield:
• Enable or disable Defrost Car, which helps melt snow, ice, and frost on the windshield, windows, and mirrors, by
swiping up from the bottom of the screen.
• Enable or disable Dog Mode or Camp Mode.
• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions.
You can choose whether you want the A/C or just the fan to run when the temperature in the cabin exceeds 105°
F (40° C) or the selected temperature (if available). See Operating Climate Controls on page 182 for more
information.
• Precondition the cabin by moving the direction of air flow from the vents, and turn the seat heaters on or off.
• Vent or close the windows.
Using the mobile app to precondition Model Y also warms the Battery as needed. The mobile app will notify you
once your vehicle has reached the desired preconditioning temperature.
NOTE: In some vehicles, depending on vehicle specifications and date of manufacture, using the mobile app to
defrost Model Y also thaws ice on the charge port latch. This is useful in extremely cold weather or icy conditions in
which the charge port latch can freeze in place, preventing you from removing or inserting the charge cable.
Location
Locate Model Y with directions, or track its movement across a map.
Summon
You can park or retrieve Model Y using Summon (see Summon on page 154) or Smart Summon (see Smart
Summon on page 157).
Schedule
Enable scheduled charging or departure, and precondition the vehicle. See Scheduled Charging and Scheduled
Departure on page 216 for more information.
70
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If the TSB PDF does not show, download or view it on the NHTSA Website.
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TSB/Document ID: ManualE
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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