NHTSA ID Number: 10249882
Manufacturer Communication Number: 2070402/2
TSB/Document Date: 2024-02-07
Summary
Rear doors (left and right) - power close operational check during PDI (SC23/14). Technical background: The operation of the left and right rear door power close operation is required to be checked during PDI.
Field campaign
Rear doors (left and right) - power close operational check during PDI (SC23/14)
Australia E04 Bentley
rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Arab Emirates
E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest
America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2070402/2
No.
Campaign
EC79
number
Note
Type
US code
Vehicle data
Bentayga extended wheel base
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
ZV1* 2023 E
*
*
*
Cha sis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
*
*
*
P *
017138 020730
Documents
Document name
master.xml
sc2314vinlist.pdf
INTERNAL
EC79
Notes
Repair instructions
Technical background
The operation of the left and right rear door power close operation is required to be checked during PDI
Remedy
Conduct the instructions within the Work section to completion
Customer notification
Please ensure the instructions within this procedure are conducted at the nearest opportunity, make a note of the required action on the
workshop order before it is signed by the customer
If it is omitted to perform the work required during a workshop visit, the customer should be notified immediately
You should also pass on this information to your new and used car sales departments so that affected vehicles are checked and repaired
immediately
Warranty accounting instructions
Warranty type
790
Damage service number EC79
Damage code 00 66
Criterion ID 01
Time to conduct the initial checks within the Work section (Not including the instructions within TPI 2069592/Labour operation code 58 51 02 50
Time
10 Time units
Time to conduct the rework instructions from TPI 2069592/Time to conduct steps 3,4 and 5 (x1) door
Labour Operation Code 58 25 15 00
Time 10 TU
Time to conduct steps 3,4 and 5 (x2) doors
Labour Operation Code 58 25 16 00
Time 20 TU
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Repair instructions
Technical background
The operation of the left and right rear door power close operation is required to be checked during PDI
Check
INTERNAL
Notes
If the vehicle is not already listed as repaired in “Repair history" (in Elsa pro), check for the presence of the red paint completion mark as shown
within the Identification section
If neither are evident please conduct the instructions within the Work section to completion
Genuine parts
Not applicable
Work
•
Conduct a 12 volt battery test before proceeding NOTE: This must be conducted and claimed as part of the PDI procedure
•
Connect a suitable battery charger to the vehicle - Refer to Rep.Gr 27
•
Switch on the ignition
NOTICE
Left hand rear door (LHR)
• Open the LHR door
•
Sit on the LHR seat HINT: Ensure a suitable cover is used to protect the seat
CAUTION
•
The RHF - LHF and RHR doors must all be closed
•
The tailgate must be closed
•
All windows must be closed
•
Referring to Figure 1 - Press and hold the left DOOR CLOSE button
Figure 1
•
Check the LHR door fully closes/latches without the requirement to press the button a second time
CAUTION
INTERNAL
•
Once fully closed/latched - Fully reopen the LHR door
•
Repeat the power close operation (x4) times (x5 in total)
NOTICE
However
In the event there are no power door close/latch operational issues and the power door could be power closed x5 times
without any issues the operative must conduct the remaining instructions to completion
Right hand rear door (RHR)
• Open the RHR door
•
Sit on the RHR seat HINT: Ensure a suitable cover is used to protect the seat
CAUTION
•
The RHF - LHF and LHR doors must be closed
•
The tailgate must be closed
•
All windows must be closed
•
Referring to Figure 1 - Press and hold the right DOOR CLOSE button
CAUTION
•
Check the RHR door fully closes/latches without the requirement to press the button a second time
•
Once closed/latched - Fully reopen the RHR door
•
Repeat the power close operation (x4) times (x5 in total)
NOTICE
However
In the event there are no power door close/latch operational issues and the power door could be power closed x5 times
without any issues the operative must conduct the remaining instructions to completion
Left and right hand rear doors
• Conduct a short road test to confirm that no wind noise is evident NOTE: This must be conducted and claimed as part of the PDI
procedure
•
Apply a red paint completion mark on the underside of the right hand rear door arrestor bracket (Figure 2)
INTERNAL
Identification
Red paint completion mark on the underside of the right hand rear door arrestor bracket (Figure 2)
Figure 2
Repair instructions
INTERNAL
Notes
INTERNAL
#
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SJAHY14V7PC018609
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SJAHT2ZVXPC018620
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TSB/Document ID: 2070402/2
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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