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NHTSA ID Number: 10249883

Manufacturer Communication Number: PIWIS2401c

TSB/Document Date: 2024-02-07


Summary

Information on PIWIS tester update 42.400.055


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TSB/Document ID: PIWIS2401c

Replacement Service Bulletin Number:

MFR Communication Date: 2024-01-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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Special Tools and Equipment Information

PIWIS 2401c USA Only

PorscheeBay logo Tester IV Online Update 42.400.055
Vehicle Type:

All

Subject:

PorscheeBay logo Tester IV Online Update 42.400.055

Information:

Important!
This software is only intended for use on PorscheeBay logo Tester IV.
Note!
Regarding handling of the proprietary PorscheeBay logo Tester IV software, we refer to Article 6 - “Transfer for use and assigned
of rights of use” - of the PorscheeBay logo PT4G Purchase and License Agreement, in particular the ban on duplicating the software or making it available to third parties.
Caution!
Download must not be interrupted!
Important!
During the entire update process, the PorscheeBay logo Tester IV must not be disconnected from the power supply!
Installation of the software update via Online Update

AfterSales

Jan 23, 2024
Page 1 of 5

Special Tools and Equipment Information

PIWIS 2401c USA Only

PorscheeBay logo Tester IV Online Update 42.400.055

PorscheeBay logo Tester IV Online Update
PorscheeBay logo Tester IV
Designation:

PorscheeBay logo Tester IV Online Update 42.400.055

Part Number:

N/A

Tool Number:

N/A

Use:

Update of PorscheeBay logo Tester IV

Price:

Free of charge, included in the annual usage fee for PorscheeBay logo
Tester licenses.

AfterSales

Jan 23, 2024
Page 2 of 5

Special Tools and Equipment Information

PIWIS 2401c USA Only

PorscheeBay logo Tester IV Online Update 42.400.055
Work
Procedure:

Installation of the software update via Online Update
Important!
The download process must be started by user once an online connection is available.
Select “Update” in the “Tools” menu to view the current update availability status. If an update is shown, select “Start
Download”. Installation of the releases must be started manually after the download has completed by pressing the
“Start installation” button. Prerequisite: PPN PorscheeBay logo Tester License registration must have been carried out successfully.
1.
2.

Connect PorscheeBay logo Tester IV to an external power supply and start it.
Start installation using menu item “Tools - Update” then select “Start Installation” on the PorscheeBay logo Tester 4
user interface.

3.
4.

After successful installation, PorscheeBay logo Tester IV will need to restart.
After the restart the update has now been completed.

AfterSales

Jan 23, 2024
Page 3 of 5

Special Tools and Equipment Information

PIWIS 2401c USA Only

PorscheeBay logo Tester IV Online Update 42.400.055
PorscheeBay logo Tester IV Update Release History
Release

Date

42.300.000

10/13/2023

42.300.005

10/17/2023

42.300.010

10/20/2023

42.300.015

10/24/2023

42.300.020 & .022

10/27/2023

42.300.030, .031 & .032

11/03/2023

42.300.035

11/07/2023

42.300.040 & .041

11/10/2023

42.300.050 & .052

11/17/2023

42.400.000 & .010

12/01/2023

42.400.020 & .022

12/08/2023

42.400.025

12/13/2023

42.400.030 & .032

12/15/2023

42.400.034

12/20/2023

42.400.037

12/27/2023

42.400.038 & .040

1/12/2024

42.400.050 & .051

1/19/2024

42.400.055

1/23/2024

Further information:

PT4G testers can only be updated from the current software level.

PT4G testers cannot be backdated or targeted for a specific older software level.

If a software restore is to be performed, the tester will install the most current software release available.

When a new update is installed, only the objects that have been added/changed are installed to save time
during the update process.
Online update, Fazit, PPN access and VAL data transfer:
The “Online Update”, “Fazit Access”, “PPN Access” and “VAL Data Return” functions can only be run if the network
settings and any proxy settings that are used were set correctly and if a valid PT4G device certificate was created
successfully for the PorscheeBay logo Tester 4 being used for access. The user must have PPN access and must be allocated to
the device certificate.

AfterSales

Jan 23, 2024
Page 4 of 5

Special Tools and Equipment Information

PIWIS 2401c USA Only

PorscheeBay logo Tester IV Online Update 42.400.055
General
Information:

Ordering process:
Tools identified with a prefix of VAS, VAG and T:
Place orders via porsche.snapon.com.
Tools with a prefix of 000 721, 918 721, PNA or P:
Place orders via POLARISeBay logo (PPL).
Diagnostic Equipment:
Open a PRMS ticket. Technical Support >> Tester Support

Special Tool Support:
For questions related to VAS, VAG, and “T” tools:
Contact SBS customer care at 1-855-895-2013 or [email protected].
For PolariseBay logo numbers 000.721, 918.721, PNA and “P” tools:
Open a PRMS ticket. Technical Support >> Special Tools
Diagnostic Equipment:
Open a PRMS ticket. Technical Support >> Tester Support

Workshop Equipment Classification
Servicing and maintenance
Replacement of units and assemblies
Disassembly of units and assemblies
Rental
Body & Paint
High-voltage

© 2024 PorscheeBay logo Cars North America, Inc.

AfterSales

Jan 23, 2024
Page 5 of 5

1


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