KTB2401 KTM TECHNICAL BULLETIN - USA

JANUARY 16, 2024

START/STOP SWITCH REPLACEMENT
AFFECTED MODELS:
2024 350 EXC-F
2024 500 EXC-F
2024 500 EXC-F SIX DAYS
RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM
DEALER.NET
INITIAL INFORMATION:
On motorcycles with the currently installed start/stop switch (p.n.A49011074000), there may be problems with
the motorcycle starting automatically.
For this reason, the start/stop switch (p.n. A49011074000) installed on affected motorcycles must be replaced
with a different version (p.n. A46011074000).
Affected motorcycles can continue to be used, but the key must be turned off when these motorcycles are not
being ridden (e.g. parking, storage, transportation, etc.).

PROCEDURE FOR REPAIR:
We shall not provide a description of general workshop methods. Likewise, safety rules that apply in a workshop
are not specified here. It is assumed that the repair work will be performed by a fully trained mechanic who has
completed training or has a corresponding qualification. In the event of uncertainty, the most recent repair
manual must be consulted.
In the interest of clarity, some components may be shown disassembled or may not be shown at all. It is not
always necessary to disassemble the component to perform the activity in question. Please follow the
instructions in the text.

COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.

KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563 // P : 855-215-6357
1119 Milan Avenue // Amherst, OH 44001
www.ktm.com

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DEALER SERVICES DEPARTMENT © 2024 KTM North America, Inc. – All rights reserved

Dealers must perform the start/stop switch replacement on all affected motorcycles in their inventory prior to
any customer delivery. Please contact all of your customers who own affected motorcycles to have the
start/stop switch replacement performed.

KTB2401 KTM TECHNICAL BULLETIN - USA

JANUARY 16, 2024

Start/Stop Switch Replacement:
1. Remove the headlight mask, throttle housing and grip.
2. Replace the original start/stop switch with the new replacement start/stop switch using part number
A46011074000.
3. Reinstall the throttle housing (torque 5 Nm), grip and headlight mask.
4. Destroy the original start/stop switch by cutting the wires and take a photo of it so you can attach it to
the TI warranty claim (Fig. 3).
5. Submit the TI warranty claim with the photo of the destroyed start/stop switch.

Fig. 2 – Old Start/Stop Switch #A49011074000
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.

KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563 // P : 855-215-6357
1119 Milan Avenue // Amherst, OH 44001
www.ktm.com

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DEALER SERVICES DEPARTMENT © 2024 KTM North America, Inc. – All rights reserved

Fig. 1 – New Start/Stop Switch #A46011074000

KTB2401 KTM TECHNICAL BULLETIN - USA

JANUARY 16, 2024

PARTS ORDERING:
Please order the following for each affected motorcycle:
1 QTY. A46011074000 – Start/Stop Switch

Replaced start/stop switches #A49011074000 must be stored for at least 6 months and must NOT be
disposed of before the 6 month storage time period. A photo of the replaced and destroyed switch (see Fig. 3)
must be attached to each TI warranty claim.

DEALER SERVICES DEPARTMENT © 2024 KTM North America, Inc. – All rights reserved

Fig. 3 – Destroy the original start/stop switch, take a photo of it and attach the photo to the claim before
submitting.

COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.

KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563 // P : 855-215-6357
1119 Milan Avenue // Amherst, OH 44001
www.ktm.com

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KTB2401 KTM TECHNICAL BULLETIN - USA

JANUARY 16, 2024

WARRANTY INPUT INFORMATION:
This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a
Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected,
you will see a link to the bulletin and its repair status in the history results. KTM North America will not
warranty motorcycles whose VIN numbers are not linked as this bulletin does not apply to them. It is
the responsibility of the dealer to determine if the motorcycle requires this update by checking the
vehicle history and understanding the instructions provided by this bulletin.
To submit a TI claim click the orange arrow on the right side of the corresponding technical information message
to start the claim process.
You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs
performed and listed in the warranty claim input information; click Continue with selected action code.
The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional
information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate
time for this repair is based on the action performed and provided in minutes.
Warranty type:

TI warranty
Component group:

02 – Handlebar
Failure code:

700 – Serial Improvement
Failure causing part:

A49011074000 – Start/Stop Switch
Replacement of start stop switch on the Enduro MY24
Action code: 02_2320663_00
Labor time: 15 minutes
Parts:
1 QTY. A46011074000 – Start/Stop Switch
Are stock items affected:

YES - All Start/Stop switches #A49011074000 in your dealer stock must be returned to the spare
parts warehouse and can be invoiced via RMA (return goods request).

COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.

KTM NORTH AMERICA, INC.
30125 KTM Way // Murrieta, CA 92563 // P : 855-215-6357
1119 Milan Avenue // Amherst, OH 44001
www.ktm.com

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DEALER SERVICES DEPARTMENT © 2024 KTM North America, Inc. – All rights reserved

Action code, parts, labor time: