Technical Service Bulletin

Transaction No:

2010479/16

Release date:

1/9/2024

69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries
(U.S. Only)

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

All

1990-2025

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2010479/16

1/9/24

69-19-01

Update to contact information.

2010479/15

2/2/23

69-19-01

Update to model year applicability.

2010479/14

11/8/21

69-19-01

Update to model year applicability.

2010479/13

1/22/19

V691901

Update contact information.

2010479/1

2/7/05

V690503

Original publication.

Important Information to all Dealership personnel:
Please promptly report any incident of uncommon or exceptional airbag / pyrotechnic safety belt
deployment to:
Peter Green
Volkswagen Group of America, Inc.
1950 Opportunity Way, Suite 1500, Reston, VA.
(703) 636-3686 Office
Peter.Green@vw.com

Technical Background
Information only.

Page 1 of 3
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2010479/16

Release date:

1/9/2024

69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries
(U.S. Only)

Production Solution
No production change required.

Service
Please have the following information available before placing a call:
 Customer description of the incident
 Repair order containing:
 Dealer information
 VIN
 Mileage
 Customer Information (Name, Address, Phone Number)
 Current location of the car including a phone number, stock or location number, and person in charge
 Digital photographs of any vehicle damage including the following areas:
 Chassis
 Suspension
 Wheels
 Tires
 Body
 6150/X & 6160/X and ODIS Service with current online updates scan of airbag and engine control units
stored in electronic format. VIN & Customer name are to be included. Do not clear any fault data
If an accident had occurred:
 Digital photographs of the accident scene
 Police reports

Based on the above information, we may want to inspect this vehicle.
 Please advise owners who request information about airbag or safety belt systems to call Customer
Care Center at 1 (800) 822-8987.

Page 2 of 3
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries
(U.S. Only)

Transaction No:

2010479/16

Release date:

1/9/2024

We highly recommend that you never deliver to the customer a vehicle with: (i) a deployed airbag,
(ii) a deployed pyrotechnic safety belt, or (iii) an illuminated airbag malfunction indicator light.

Warranty
Information only.

Required Parts and Tools
No Special Parts required.
No Special Tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 3 of 3
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.