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51 10 22_GROANING NOISE IN THE LUGGAGE COMPARTMENT AREA

2024-01-08
This Service Information Bulletin (Revision 2) replaces SI B51 10 22 dated December 2023.
What’s New (Specific text highlighted):
AI (revision index) number changed.

☐

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
I20

Model Description
iX Sports Activity Vehicle

Production Date
From SOP (Start of production Nov. 2021) until
05/22/2022

SITUATION
Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly head when
the vehicle interior is cold.

CAUSE
The play of the retaining springs on the left and right of the front parcel shelf, is too large.

CORRECTION
Replace the front parcel shelf with part number 51 47 6 926 674, AI (revision index) 06 or higher.

PROCEDURE
1. Verify the customer’s complaint.
2. If the noise reproducible with the front parcel shelf installed, then the shelf will need to be replaced with
part number 51 47 6 926 674.
The AI (revision index) of the new part must
be 06 or higher (circled).

3. Once the new front parcel shelf is installed, verify the repair.

PARTS INFORMATION
To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis
number into either ETK or AIR. This will consider the specific equipment and/or options that are fitted to the
vehicle.
Part Number

Description

Quantity

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51 47 6 926 674

51 10 22_GROANING NOISE IN THE LUGGAGE COMPARTMENT AREA

Parcel shelf, front

1

CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repair Code:

5147073700

Cubby covers/storage compartments in luggage
compartment Loose

Obtain the flat rate unit (FRU) allowances for the following that applies.

Labor Operation
51 47 148
Or:
51 47 684
And, as necessary:
51 00 001*
Or
00 58 500*

Description
Removing and installing/replacing rear parcel shelf
(Main)

Labor Allowance

Removing and installing/replacing rear parcel shelf (Plus)

As applicable

Localizing body complaint(s) (See below)

Work time (WT)

Diagnosis Worktime Flat Rate (See below)

2 FRU

As applicable

If you are using a Main labor code for another repair, use the Plus code labor operation 51 47 684 instead of 51 47
148.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the applicable
Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the “Search” button. Next,
click on the “Flat Rate Units” button and enter the flat rate labor operation code in the field to the right, click “Search”
to display the Flat Rate Unit Group detail choices.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work
time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by
State law.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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51 10 22_GROANING NOISE IN THE LUGGAGE COMPARTMENT AREA

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