NHTSA ID Number: 10249019
Manufacturer Communication Number: B410219
TSB/Document Date: 2024-02-01
Summary
A crack maybe present on the left C-pillar. The crack does not affect the structure of the vehicle.
1/16/24, 7:32 AM
41 02 19_DELIVERY STOP: INSPECTION OF C-PILLAR
2024-01-04
☐
THIS REPAIR IS MOBILE FRIENDLY
This Service Information Bulletin (Revision 3) replaces SI B41 02 19 dated May 2021.
What’s New:
Repair instruction number added to Procedure step 5
Claim Information section completely updated
MODEL
E-Series
G05
Model Description
X5 Sports Activity Vehicle
Production Date
April 19, 2019 – April 23, 2019
SITUATION
A crack maybe present on the left C-pillar. The crack does not affect the structure of the vehicle.
CAUSE
During production, the sheet metal may have split.
CORRECTION
Inspect the left C-pillar for cracks. Repair if necessary.
PROCEDURE
1. Remove the left upper C-pillar trim following repair instructions REP 51 43 251 Removing and
installing/replacing trim panel for rear left or right roof pillar (C-pillar).
2. Inspect the C-pillar for a crack in the area
circled.
Note: If a crack is present, it will be located
on the upper back side of the C-pillar,
facing the luggage compartment area.
For a better inspection, use a flashlight to
illuminate the C-pillar through the access hole
shown by the arrow to the left.
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Was a cracked found?
Yes: Continue to step 3
No: Re-assemble the vehicle, no further
correction is required
3. If a crack was observed: Remove the headliner from the vehicle following repair instructions REP 51 44 013
Removing and installing headlining (for equipment specification with panorama roof).
4. Drill a 3 mm hole at each end of the crack.
5. Using welding blankets, completely protect all the areas around the crack from damage during future steps.
Warning: DO NOT attempt to perform the following repairs without ensuring that the interior of the vehicle is
completely protected against flying sparks and/or primer overspray.
Note: Review repair instructions 41 04 100 Handling electrical system and electronics before welding
the vehicle.
6. Remove the paint and primer from the area around the crack to prepare for welding.
7. MIG weld the crack closed, ensuring there are no pin holes present after complete.
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8. Grind the weld smooth and clean the area
to prepare for primer.
9. Apply primer over the area of the repair.
10.Apply cavity protection to the inside of the
C-pillar using the access hole (arrow).
11. Completely re-assemble the vehicle.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Vehicles with no C-pillar crack present:
Part Number
07 11 9 905 577
Description
Hex bolt (rear seat side bolster)
Quantity
1
Or, for:
Vehicles with a C-pillar crack present:
Part Number
07 14 9 148 299
07 11 9 905 577
Description
Hex bolt (Lower seat belt bolt to front seat)
Hex bolt (rear seat side bolster)
Quantity
2
2
And:
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Bulk material information (Included in the body shop invoice paint & material cost calculation):
Part Number
51 91 2 347 909
And:
83 42 2 457 337
Or:
83 42 0 428 190
Description
2K EP Primer Aerosol (200 ml)
Quantity
1
Cavity protection spray (400 ml)
Sublet as needed
Cavity protection spray (400 ml)
Sublet as needed
CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the work package (WP 1 or 2/2A), that
applies. And for WP 2/2A, the including third-party sublet repair work.
Repair Code:
0041940100
G05 Reworking C-pillar
Below are the special flat rate labor operation code choices for this action.
The vehicle DOES NOT have a cracked C-pillar
Work Pkg
Labor Operation Description (Plus work)
#1
00 67 944
Check the left C-Pillar for a crack
(Inspection only - no repair necessary)
Labor Allowance
As applicable
Or:
The vehicle DOES have a cracked C-pillar (In conjunction with a required Body Shop repair)
Work Pkg
#2
Labor Operation Description (Plus work)
00 67 946
Labor Allowance
Check the left C-Pillar for a crack (vehicle
requires repair)
As applicable (to
Strip the vehicle interior to prepare for body
be completed by
shop repair
center workshop)
Re-assemble the vehicle after
welding/refinishing at body shop
And:
Sublet – C-Pillar Sheet Metal Repair and Corrosion Protection
Exp Wk Pkg
# 2A
Third-Party
Description (Associated work)
Sublet Allowance
Sublet Code 3![]()
Reimbursement for the third-party Body Shop
C-Pillar Sheet Metal Repair, Corrosion
Protection, and materials (excluding the Hex
bolts, claim these part numbers)
Up to $150.00
Note: Aftersales Area Manager (AAM) Field Authorization (FAS) is not required.
Invoice this third-party repair work in sublet on the repair order at the actual cost charged with no handling or
markup. The sublet amount must also include any discounts or allowances.
The appropriate charge for the “necessary repair-related work procedures” is determined by comparing the charged
amount against the corresponding amount that is based on your warranty rates.
Prior to performing the repair, calculate your center’s repair cost and then obtain outside repair estimate(s) for price
comparison purposes.
It is your center’s responsibility to review the repair cost estimate prior to the repair being performed. This
Copyright
of Northwork
America,
Inc.
will help ensure that the amount
requested©2024
for theBMW
refinish/paint
is consistent
with what is normally
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recognized as customary, fair, and reasonable. Also, it must not exceed the scope of the repair work that is
described in this bulletin.
Itemize the claimed sublet amount on the repair order and in claim comment section.
Claim Repair Comments
Unless otherwise required by State law, in the technician’s RO notes and in the claim comment section:
WP 1: Reference SI B41 02 19 and that work package (Pkg) 1 was performed (For example: B41 02 29 WP 1).
WP 2/2A: Reference SI B41 02 19 and that work package (Pkg) 2/2A was performed and explain the claimed
third-party repair sublet amount as described above.
BMW
Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW
Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the applicable
Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the “Search” button. Next,
click on the “Flat Rate Units” button and enter the flat rate labor operation code in the field to the right, click “Search”
to display the Flat Rate Unit Group detail choices.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
picture_as_pdf B410219 Attachment Warranty Information.pdf
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Attachment to SI B41 02 19
May 2019
DELIVERY STOP: INSPECTION OF C-PILLAR
WARRANTY INFORMATION
Reimbursement for this Delivery Stop will be via normal claim entry utilizing the following information:
Defect Code:
00 41 94 01 00
Vehicle DOES NOT have a C-Pillar Crack:
Work Pkg
WP # 1
Labor Operation:
00 67 944
Labor Allowance:
5 FRU
Description (Plus work):
Check the left C-Pillar for a crack
(Inspection only - no repair
necessary)(Plus Work)
Or:
Vehicle DOES have a C-Pillar Crack (In conjunction Body shop repair required):
Work Pkg
WP # 2
Labor Operation:
00 67 946
Labor Allowance: Description (Plus work):
35 FRU (to be
Check the left C-Pillar for a crack
completed by
(vehicle requires repair)
center workshop)
Strip vehicle interior to prepare for
body shop repair
Re-assemble vehicle after
welding/refinishing at body shop
(Plus work)
And:
Sublet – C-Pillar Sheet Metal Repair and Corrosion Protection
Sublet Code 3![]()
Up to $150.00
Reimbursement for the Body Shop C-Pillar Sheet
Metal Repair, Corrosion Protection and materials
(excluding the Hex bolts, claim these part numbers)
Note: Aftersales Area Manager (AAM) “Field Authorization” (FAS) is not required.
Paint Work
Invoice this repair work in sublet on the repair order at the actual cost charged with no handling or
markup. The sublet amount must also include any discounts or allowances.
The appropriate charge for the “necessary repair-related work procedures” is determined by comparing
the charged amount against the corresponding amount that is based on your warranty rates.
Prior to performing the repair, calculate your center’s repair cost and then obtain outside repair
estimate(s) for price comparison purposes.
1
It is your center’s responsibility to review the repair cost estimate prior to the repair being
performed. This will help ensure that the amount requested for the body repair work is
customary, fair and reasonable. Also, it must not exceed the scope of the repair work described
in this bulletin.
Itemize the claimed sublet amount on the repair order and in claim comment section.
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of
the options provided above), then only reference the SIB number and the work package (Pkg) number
performed in the RO technician notes and in the claim comments (For example: B41 02 19 WP 1 or
B41 02 19 WP 2 with Body Shop sublet invoice explanation).
2
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TSB/Document ID: B410219
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
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