NHTSA ID Number: 10248981
Manufacturer Communication Number: SC285_TSB
TSB/Document Date: 2024-02-02
Summary
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: VEHICLE EMISSIONS CONTROL INFORMATION (VECI) LABEL REPLACEMENT (SC285) - This bulletin provides information to replace the Vehicle Emission Control Information (VECI) label on certain 2023MY Sportage (NQ5a) vehicles with 2.5L GDI engines produced from July 10, 2023 through July 19, 2023. An incorrect VECI label was installed during production of these vehicles. The VECI label is extremely important when performing maintenance, emissions inspection, or ordering engine and engine management related parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested to the correct emission standard. The U.S. Environmental Protection Agency and California Air Resources Board consider the under hood VECI label an integral part of state emission testing. If the VECI label is incorrect, the vehicle may fail the emission testing, even if it meets applicable emissions standards.
GROUP
MODEL
Emissions Service
2023MY
Campaign
Sportage (NQ5a)
w/2.5L GDI
NUMBER
DATE
SC285
January 2024
VOLUNTARY EMISSIONS SERVICE CAMPAIGN
SUBJECT:
VEHICLE EMISSION CONTROL INFORMATION (VECI)
LABEL REPLACEMENT (SC285)
This bulletin provides information to replace the Vehicle Emission Control Information (VECI) label on certain
2023MY Sportage (NQ5a) vehicles with 2.5L GDI engines produced from July 10, 2023 through July 19, 2023.
An incorrect VECI label was installed during production of these vehicles. The VECI label is extremely important
when performing maintenance, emissions inspection, or ordering engine and engine management related
parts. It also contains the code that tells a testing facility which test to perform to ensure the vehicle is tested
to the correct emission standard. The U.S. Environmental Protection Agency and California Air Resources
Board consider the under hood VECI label an integral part of state emission testing. If the VECI label is
incorrect, the vehicle may fail the emission testing, even if it meets applicable emissions standards. Follow the
procedure outlined in this publication to affix the correct VECI label. Before conducting the procedure, verify
that the vehicle is included in the list of affected VINs.
Updated VECI Label
NOTICE
To assure complete customer satisfaction, always remember to refer to KDealer+ Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 3
VEHICLE EMISSION CONTROL INFORMATION (VECI)
LABEL REPLACEMENT (SC285)
SUBJECT:
Replacement Procedure:
IMPORTANT
Inspect that the correct VECI label is affixed to the affected vehicle as shown below to close the
campaign. Customers of the affected vehicles will be receiving the Campaign letter with the
corrected VECI labels to affix to their vehicle. If the customer chooses to have the Dealer install the
VECI label, follow the instruction below to close the campaign.
1.
Open the hood and locate the existing Vehicle
Emission Control Information (VECI) label.
•
If the vehicle has the correct 23MY (OK)
VECI label shown below, then dealer
may close the campaign.
•
If the vehicle has the incorrect 24MY
(NG) VECI label shown below, proceed
to step 2.
Model
Incorrect VECI Label
New VECI Label
INCORRECT Model Year: 2024 MY
CORRECT Model Year: 2023 MY
PN: 32450 2S177 (U77)
PN: 32450 2S175 (U75)
NQ5a
Note: Customers of the affected (NG) vehicles will be receiving the corrected VECI labels with the
Campaign letter so they can apply them to their own vehicle; however, customers will also be informed
that they can request to have their dealer affix them if preferred
2.
Clean the surface of the incorrect VECI label with an alcohol wipe or an equivalent cleaner.
NOTICE
Failure to clean the surface from debris or grease will prevent the new VECI label from
adhering properly. Use a clean cloth to wipe the surface dry.
3.
Carefully affix the new provided VECI label over the old VECI label, ensuring complete coverage of the
old label with the new one.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC285 Sportage (NQ5a) January 2024
Page 3 of 3
VEHICLE EMISSION CONTROL INFORMATION (VECI)
LABEL REPLACEMENT (SC222)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (NQ5a)
July 10, 2023 to July 19, 2023
REQUIRED PART:
Part Name
Part Number
Qty.
Figure
Vehicle Emission
Control Information
32450 2S175*
1
(VECI) Label
*Note: Please be aware that customers of the affected vehicles will be receiving the corrected VECI
labels with the Campaign letter so they can apply them to their own vehicle. There is VERY LIMITED
SUPPLY of extra labels available for customers who may have misplaced or did not receive the letter
with the VECI label. DO NOT order labels for stocking purposes. The VIN must be utilized to order the
label.
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Model
Claim
Causal
Type
P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Qty.
(SC285)
Inspection of the
Emission Label
230A29I0
0.1
M/H
(Customer Installed)
0
(SC285)
NQ5a
R
32450
Dealer Application of
2S175
Updated Emission Label
(Customer Provided Label)
Dealer Application of
Updated Emission Label
0
0.2
M/H
(SC285)
1
N/A
230A29R0
230A29R1
(Dealer provided label)
Note: Refer to Warranty Bulletin 2024-03 for claim submission procedures.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia
retailers should reference
SC285 when accessing the KDealer+ system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC285 Sportage (NQ5a) January 2024
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
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TSB/Document ID: SC285_TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2024-01-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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