NHTSA ID Number: 10248915
Manufacturer Communication Number: 0803123
TSB/Document Date: 2024-01-16
Summary
Flash: Hybrid
Control Processor (HCP) and Auxiliary Hybrid
Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid
Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customer may experience one or more of the following: ? Unexpected engine start during a crank (customer is expecting EV mode but the gas engine starts).** ? ?Service Charging System? popup when keying the vehicle to off while still in drive. ? Engine must be started twice to achieve drive ready (at low temperatures around 30°C, 22°F) when the vehicle was entered and started quickly. ? Radiator fan cycling while in park and with vehicle operational. May be described as ?breathing? sound from the front of the vehicle. ? "Performance Limited, Service Fuel System? popup while driving. ? Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches high temperature. May be described as a loud sound that disappears when the vehicle is unplugged. ? Poor cabin heat in electric mode. ? Temporary loss of cabin cooling (<5s) while driving in electric mode. ? State of Charge (SoC) dropping lower than expected while in eSave Battery Charge mode. ? Turtle mode while refueling in hot ambient. ? Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. NOTE: Additional module flashes are required for this update to be effective. The following modules are all to be updated along with this HCP and AHCP update: ? Powertrain Control Module (PCM). ? Transmission Control Module (TCM).
Technical Service Bulletin (TSB)
Flash: Hybrid
Control Processor (HCP) and
Auxiliary Hybrid
Control Processor (AHCP) Updates
REFERENCE:
VEHICLES
AFFECTED:
CUSTOMER
SYMPTOM:
TSB: 08-031-23 REV. A
GROUP: 08 - Electrical
Date:
November 1, 2023
2022 (WL) Jeep
Grand Cherokee
This bulletin applies to vehicles built on or before equipped with 2.0L I4
DOHC DI Turbo PHEV Engine (Sales Code ECX).
REVISION:
08-031-23
MARKET APPLICABILITY:
NA
IAP
EE
MEA
SA
CH
**Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation
the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid
Control
Processor (HCP) module:
• P16F0-00 - SPI Comm Hardware Fault.
Customer may experience one or more of the following:
• Unexpected engine start during a crank (customer is expecting EV mode but the gas engine starts).**
• “Service Charging System” popup when keying the vehicle to off while still in drive.
• Engine must be started twice to achieve drive ready (at low temperatures around 30°C, 22°F) when the vehicle was entered
and started quickly.
• Radiator fan cycling while in park and with vehicle operational. May be described as “breathing” sound from the front of the
vehicle.
• "Performance Limited, Service Fuel System” popup while driving.
• Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches
high temperature. May be described as a loud sound that disappears when the vehicle is unplugged.
• Poor cabin heat in electric mode.
• Temporary loss of cabin cooling ( Select Disable HV
Battery Contactors --> then follow the wiTECH prompts.
Using wiTECH, confirm that the contactors are open and waiting five minutes. If the contactors
do not open, turn the ignition ON then OFF. Once successful, a note will appear on the wiTECH
screen indicating the contactors are open.
Reprogram the HCP and AHCP with the latest software. Detailed instructions for flashing
control modules using the wiTECH Diagnostic Application are available by selecting the
application’s“HELP” tab.
Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH
application will automatically present all DTCs after the flash and allow them to be cleared.
Verify the TCM and the PCM are also programmed with the latest available software. Refer to all
applicable published service bulletins for detailed repair procedures and labor times regarding
updating the TCM and the PCM software.
Enable HV battery
contactors with wiTECH - Go to the Misc Functions tab --> Select Enable HV
Battery Contactors For Service--> then follow the wiTECH prompts.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without written permission of FCA
US LLC.
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TSB/Document ID: 0803123
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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